Qureos Mentor

HCLTech

<div><div><div><h1 class="jobSectionHeader"><b>Technical Lead</b></h1>
</div><div><div>Noida
</div></div><div><div>5-7 Years
</div></div><div><div>INDIA
</div></div><div><p><b>Job Family</b></p>
<div>Development
</div></div><div><p><b>Job Description (Posting).
</b></p><div>Job TitleGenAI EngineerAbout the Role&quot; Strong ML Fundamentals Strong Programming skills in Python, Java &amp; C++ Provide technical leadership and mentorship to other members of the AI development team. Develop and implement natural language processing systems. Develop and implement cutting-edge artificial intelligence systems&quot;Responsibilities&quot; At least 5 years of experience designing and implementing artificial intelligence systems. Strong experience with machine learning, natural language processing, and computer vision technologies. Proficiency in programming languages such as Python, Java, and C++. Experience working with cloud computing platforms such as AWS, Azure, or GCP. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Strong leadership skills and ability to mentor other members of the AI development team. Experience with deep learning frameworks such as TensorFlow, Keras, and PyTorch. Experience with distributed computing systems such as Hadoop or Spark. Experience with containerization technologies such as Docker or Kubernetes. Experience with agile software development methodologies.&quot;Qualifications, Skills and Competencies&quot;Education &amp; Experience:- Bachelor s/Master s Certification in Machine Learning Engineer &quot;Technical / Functional Skills:- Python, AI/ML, NLP, SQL, GCPCore Competencies (Soft Skills):- Strong communication &amp; presentation- Analytical, client-first mindset- Leadership &amp; stakeholder management- Ability to work in global, fast-paced environment. (1.) <b>Key Responsibilities</b><br>
1. To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.<br>
2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity<br>
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).<br>
4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.</div><br>
</div><div><p><b>Qualification</b></p>
<div>Bachelor of Technology/ Engineering
</div></div><div><p><b>No. of Positions</b></p>
<div>1</div>
</div><div><p><b>Skill (Primary)</b></p>
<div>Technical Skills-Cloud Platform-Google Cloud Platform
</div></div><div><p><b>Auto req ID</b></p>
<div>1622340BR</div></div></div></div><div></div>

Technical Lead

<div>
 <p>
  <strong>
   Full Stack ServiceNow Developer &ndash; Knowledge Management, Problem Management (OOB) &amp; Agentic AI
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location: PAN Indian
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  We are seeking a highly skilled Full Stack ServiceNow Developer with expertise in Knowledge Management (KM), Problem Management (OOB), and ServiceNow Agentic AI. The candidate will drive the implementation and optimization of ServiceNow&rsquo;s out-of-the-box capabilities while leveraging AI-driven automation and generative experiences to transform how knowledge and problem-solving are delivered across the enterprise.
 </p>
 <p>
  ________________________________________
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  Knowledge Management
 </p>
 <p>
  &bull; Knowledge Center Implementation
 </p>
 <p>
  o Deploy and configure the ServiceNow Knowledge Centered Service (KCS) portal with AI-driven recommendations and natural language search.
 </p>
 <p>
  o Enable seamless experiences for Employees, Fulfillers, and AI-powered Virtual Agents.
 </p>
 <p>
  &bull; Knowledge Base (KB) Quality Improvement
 </p>
 <p>
  o Curate, restructure, and enhance KB articles to support human users and Agentic AI use cases (e.g., conversational AI agents using KB content).
 </p>
 <p>
  o Apply structured taxonomy, tagging, and metadata to enable contextual AI search and generative responses.
 </p>
 <p>
  &bull; Knowledge Governance Process
 </p>
 <p>
  o Establish governance workflows for content creation, approval, retirement, and continuous improvement.
 </p>
 <p>
  o Integrate AI insights (article usage, feedback loops, resolution effectiveness) into governance metrics.
 </p>
 <p>
  o Promote Knowledge-Centered Service (KCS) practices with AI-supported quality checks.
 </p>
 <p>
  Problem Management (OOB)
 </p>
 <p>
  &bull; Configure and optimize ServiceNow&rsquo;s OOB Problem Management module to drive faster root cause analysis and prevention.
 </p>
 <p>
  &bull; Integrate with Incident, Change, and Knowledge Management to ensure a closed-loop problem resolution cycle.
 </p>
 <p>
  &bull; Enable AI-powered root cause analysis, clustering of incidents, and proactive detection to reduce recurring issues.
 </p>
 <p>
  ServiceNow Agentic AI
 </p>
 <p>
  &bull; Agent Enablement
 </p>
 <p>
  o Configure, train, and optimize ServiceNow Agentic AI agents to support self-service, case deflection, and guided resolution.
 </p>
 <p>
  o Ensure agents can differentiate content for Employees vs Fulfillers vs AI Agents while providing contextual knowledge responses.
 </p>
 <p>
  &bull; Generative AI Integration
 </p>
 <p>
  o Develop use cases leveraging ServiceNow&rsquo;s Now Assist, GenAI, and LLM-powered search for improved knowledge retrieval.
 </p>
 <p>
  o Implement AI-driven workflows that surface recommended solutions, summarize KB articles, and assist fulfillers in faster problem resolution.
 </p>
 <p>
  &bull; Continuous AI Optimization
 </p>
 <p>
  o Monitor AI effectiveness and feedback to refine training datasets and improve accuracy.
 </p>
 <p>
  o Partner with business and IT stakeholders to design AI adoption roadmaps that enhance user experience and service efficiency.
 </p>
 <p>
  ________________________________________
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <p>
  &bull; Technical Expertise
 </p>
 <p>
  o Strong hands-on development experience in ServiceNow (Glide scripting, UI actions, client/server scripts, Service Portal, Flow Designer, IntegrationHub).
 </p>
 <p>
  o Full stack proficiency in JavaScript, AngularJS, HTML, CSS, and REST API development.
 </p>
 <p>
  o Experience implementing ServiceNow Agentic AI, Virtual Agent, and GenAI features (Now Assist, Predictive Intelligence, AI Search).
 </p>
 <p>
  &bull; Knowledge &amp; Problem Management
 </p>
 <p>
  o Strong knowledge of ITIL v4 practices, particularly Knowledge Management, Problem Management, and continual improvement.
 </p>
 <p>
  o Experience in implementing Knowledge Governance frameworks and Problem Management OOB processes.
 </p>
 <p>
  &bull; AI &amp; Automation
 </p>
 <p>
  o Familiarity with Large Language Models (LLMs), AI-driven workflows, and knowledge-centric AI use cases.
 </p>
 <p>
  o Proven track record in deploying AI-enabled service automation (chatbots, self-service agents, predictive insights).
 </p>
 <p>
  &bull; Certifications
 </p>
 <p>
  o ServiceNow CSA (Certified System Administrator) &ndash; required.
 </p>
 <p>
  o ServiceNow ITSM Implementation and Virtual Agent/AI certifications &ndash; strongly preferred.
 </p>
 <p>
  ________________________________________
 </p>
 <p>
  <strong>
   Desired Outcomes
  </strong>
 </p>
 <p>
  &bull; AI-enabled Knowledge Center delivering curated, high-quality knowledge to employees, fulfillers, and AI agents.
 </p>
 <p>
  &bull; Improved KB governance supported by AI quality checks, article recommendations, and intelligent usage analytics.
 </p>
 <p>
  &bull; Optimized Problem Management OOB with AI-powered clustering, insights, and proactive problem detection.
 </p>
 <p>
  &bull; Successful rollout of ServiceNow Agentic AI, enabling conversational self-service, case deflection, and guided resolution with measurable improvements in speed and satisfaction.
 </p>
</div>


Technical Consultant

<div>
 <p>
  <strong>
   We&rsquo;re Hiring: SAP MM Consultant &ndash; HCLTech Lucknow
  </strong>
 </p>
 <p>
  Are you an experienced
  <strong>
   SAP MM professional
  </strong>
  looking for your next big opportunity? Join
  <strong>
   HCLTech Lucknow
  </strong>
  and be part of a team driving innovation and transformation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role:
  </strong>
  SAP MM Consultant
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Lucknow
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  5-15 years
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Expertise
  </strong>
 </p>
 <ul>
  <li>
   Strong knowledge of
   <strong>
    Organizational Structure Framework
   </strong>
   relevant to MM
  </li>
  <li>
   <strong>
    Backend configurations and settings
   </strong>
  </li>
  <li>
   Expertise in
   <strong>
    Material Master, Vendor Master, Purchase Info Record, Source List, Quota Arrangement, Service Master
   </strong>
  </li>
  <li>
   Hands-on experience with
   <strong>
    Purchasing documents
   </strong>
   (PR, PO, RFQ, Outline Agreements, Contracts, Schedule Agreements)
  </li>
  <li>
   <strong>
    Goods Receipt, Goods Issue, Physical Inventory, Transfer Posting
   </strong>
  </li>
  <li>
   <strong>
    Invoice Verification
   </strong>
   (Credit/Debit Memo, Subsequent Debit/Credit)
  </li>
  <li>
   <strong>
    Return Goods Process, Sub-contracting, Consignment, Pipeline
   </strong>
  </li>
  <li>
   <strong>
    Pricing Procedure Configurations
   </strong>
  </li>
  <li>
   <strong>
    Integration with other modules
   </strong>
  </li>
  <li>
   <strong>
    S/4HANA experience
   </strong>
   (Good to have)
  </li>
  <li>
   Ability to prepare
   <strong>
    Functional Specifications, Test Scripts
   </strong>
  </li>
  <li>
   Excellent
   <strong>
    communication skills, logical thinking, and learnability
   </strong>
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Additional Good-to-Have Skills:
  </strong>
 </p>
 <ul>
  <li>
   SAP WM/EWM cross-skill
  </li>
  <li>
   Recent certification
  </li>
  <li>
   Domain experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  📧 For queries, reach out to:
  <strong>
   sushma-bisht@hcltech.com
  </strong>
 </p>
 <p>
  <strong>
   #HCLTech #SAPMM #Hiring #LucknowJobs #TechnologyCareers #JoinUs
  </strong>
 </p>
</div>


Sap Materials Management Consultant

<div><div><div><h1 class="jobSectionHeader"><b>SOLUTION ARCHITECT</b></h1>
</div><div><div>Noida
</div></div><div><div>&gt;11 Years
</div></div><div><div>INDIA
</div></div><div><p><b>Job Family</b></p>
<div>Architecture / Design
</div></div><div><p><b>Job Description (Posting).
</b></p><div>Job TitleData and AI PreSales ArchitectAbout the RoleThe Data &amp; AI Pre-Sales Solution Architect role is a highly specialized position that combines deep technical knowledge with strong client-facing communication skills. The primary objective is to drive sales by demonstrating how a company's data and AI products can solve a client's specific business problems.Responsibilities&quot;Lead the technical discovery process, assess customer requirements, and design scalable solutions leveraging a comprehensive suite of Data &amp; AI services, including BigQuery, Dataflow, Vertex AI, Generative AI solutions, and advanced AI/ML services like Vertex AI, Gemini, and Agent Builder.Architect and demonstrate solutions leveraging generative AI, large language models (LLMs), AI agents, and agentic AI patterns to automate workflows, enhance decision-making, and create intelligent applications.Develop and deliver compelling product demonstrations, proofs-of-concept (POCs), and technical workshops that showcase the value and capabilities of Google Cloud.Strong understanding of data warehousing, data lakes, streaming analytics, and machine learning pipelines.Collaborate with sales to build strong client relationships, articulate the business value of Google Cloud solutions, and drive adoption.Lead and contribute technical content and architectural designs for RFI/RFP responses and technical proposals leveraging Google Cloud Services.Stay informed of industry trends, competitive offerings, and new Google Cloud product releases, particularly in the infrastructure and data/AI domains.Extensive experience in architecting &amp; designing solutions on Google Cloud Platform, with a strong focus on: Data &amp; AI services such as BigQuery, Dataflow, Dataproc, Pub/Sub, Vertex AI (ML Ops, custom models, pre-trained APIs), Generative AI (e.g., Gemini).Strong understanding of cloud architecture patterns, DevOps practices, and modern software development methodologies.Ability to work effectively in a cross-functional team environment with sales, product, and engineering teams.5+ years of experience in pre-sales or solutions architecture, focused on cloud Data &amp; AI platforms. Skilled in client engagements, technical presentations, and proposal development.Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.&quot; (1.) <b>Key Responsibilities</b><br>
1. To architect| design and develop (through Team) solution for product/project &amp; sustenance delivery<br>
2. To bridge the gap between client needs and business goals by gathering requirements, crafting innovative solutions with deep domain/technology expertise, and driving successful implementations that propel strategic initiatives.<br>
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements<br>
4. To review architecture and design deliverables and ensure solutions adhere to industry best practices ,architectural standards simultaneously establish and enforce governance /compliance measures.<br>
5. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated<br>
6. To submit Whitepapers, participate in industry forums and file Patents</div><br>
</div><div><p><b>Qualification</b></p>
<div>Bachelor of Technology/ Engineering
</div></div><div><p><b>No. of Positions</b></p>
<div>1</div>
</div><div><p><b>Skill (Primary)</b></p>
<div>CLOUD SERVICES-CLOUD SERVICES-GCP
</div></div><div><p><b>Auto req ID</b></p>
<div>1624385BR</div></div></div></div><div></div>

SOLUTION ARCHITECT

<div>
 <p>
  <strong>
   We are HCLTech
  </strong>
  , one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Farming- Individual Contributor role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The Engagement Manager will be responsible for managing a large book of business and growing the account. They will serve as the main point of contact for our clients, focusing on selling all HCLTech offerings to Telco client with a special focus on selling IT services .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   Drive growth within the account and increase HCLTech&rsquo;s wallet share within the customer/portfolio.
  </li>
  <li>
   Develop deep connects within the client organization, with key stakeholders/decision makers. And move up the relationship value chain.
  </li>
  <li>
   Regularly engage in communication with clients to gain insights into their evolving needs, challenges, and objectives.
  </li>
  <li>
   Conduct thorough assessments of client requirements and pain points, crafting tailored solutions to effectively address their specific needs.
  </li>
  <li>
   Identify opportunities to enhance the value of our offerings for clients, recommending additional services.
  </li>
  <li>
   Collaborate closely with internal teams, including sales, marketing, service development, and customer support, to ensure alignment in strategy and execution to support client success.
  </li>
  <li>
   Serve as a liaison between clients and internal stakeholders, facilitating communication and coordination to ensure seamless service delivery and support.
  </li>
  <li>
   Collaborate with teams to ensure the seamless implementation and integration of solutions, offering ongoing guidance and support to clients throughout the process.
  </li>
  <li>
   Monitor and analyze key performance indicators related to client satisfaction, retention, and engagement, delivering regular reports and insights to internal stakeholders.
  </li>
  <li>
   Proficiency in CRM software and other relevant tools for effective client relationship management and reporting.
  </li>
  <li>
   Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and evolving client needs.
  </li>
  <li>
   Travel as needed for customer needs.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equality &amp; Opportunity for All
  </strong>
 </p>
 <p>
  Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
 </p>
</div>


Regional Sales Director

<div>
 <p>
  HCL is hiring for Quality Deputy Manager || Content Moderation
 </p>
 <p>
  <br/>
 </p>
 <p>
  I
  <strong>
   nterested candidates, drop in your resume along with below details as mandate
  </strong>
 </p>
 <p>
  <strong>
   Subject - Quality Content Manager
  </strong>
 </p>
 <p>
  Email - Anku.jain@hcltech.com
 </p>
 <p>
  Experience in Quality Content Manager in years -
 </p>
 <p>
  Current CTC
 </p>
 <p>
  Expected CTC -
 </p>
 <p>
  Preferred location -
 </p>
 <p>
  US shifts - Yes/No
 </p>
 <p>
  Notice period.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Deputy Manager &ndash; Quality Lead
 </p>
 <p>
  Position: Deputy Manager &ndash; Quality
 </p>
 <p>
  Department: Operations / Quality
 </p>
 <p>
  Location: Noida
 </p>
 <p>
  Reports To: Operations Manager / Delivery Head
 </p>
 <p>
  Role Summary:
 </p>
 <p>
  The Quality Lead will be responsible for driving process excellence, ensuring high service delivery standards, and implementing quality frameworks across projects. The role involves leading a team of Quality Analysts, managing audits, identifying process gaps, and collaborating with stakeholders for continuous improvement and client satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <ol>
  <li>
   Lead and manage the Quality team to ensure defined quality parameters and client SLAs are met.
  </li>
  <li>
   Design and implement quality frameworks, SOPs, and audit checklists.
  </li>
  <li>
   Conduct regular transaction audits and share actionable insights with operations and training teams.
  </li>
  <li>
   Analyze process trends, prepare RCA (Root Cause Analysis) and CAPA (Corrective Action &amp; Preventive Action).
  </li>
  <li>
   Drive calibration sessions with clients and internal teams to ensure scoring alignment.
  </li>
  <li>
   Identify improvement opportunities using data-driven analysis and implement process enhancement plans.
  </li>
  <li>
   Generate weekly and monthly Quality MIS reports for leadership and clients.
  </li>
  <li>
   Collaborate with Training and Ops teams for upskilling and re-training based on audit findings
  </li>
  <li>
   Monitor agent performance and support continuous improvement initiatives.
  </li>
  <li>
   Ensure compliance with client and organizational standards.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  Key Skills &amp; Competencies:
 </p>
 <ol>
  <li>
   Strong understanding of quality frameworks (COPC / ISO / Six Sigma preferred).
  </li>
  <li>
   Excellent analytical and problem-solving skills.
  </li>
  <li>
   Advanced MS Excel and reporting skills; Power BI knowledge is a plus.
  </li>
  <li>
   Strong stakeholder management and communication skills.
  </li>
  <li>
   Experience in calibration and process audits.
  </li>
  <li>
   Educational Qualification &amp; Experience:
  </li>
  <li>
   Graduate / Postgraduate (preferred: Business / Operations Management).
  </li>
  <li>
   7&ndash;10 years of total experience with at least 3 years in a Quality leadership role in BPO / ITES industry.
  </li>
  <li>
   Experience in managing Quality for international clients preferred.
  </li>
 </ol>
 <p>
 </p>
</div>


Quality Manager - Content Moderation || Noida || US Shifts

<div>
 <p>
  <strong>
   HCL Tech Mechanical (Creo &amp; Windchill) Walkin Drive on 29th Nov 2025 for the Bangalore Location
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Consider this as call letter
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  📅 Walkin Date: 29th Nov 2025 (#Saturday)
 </p>
 <p>
  ⏲️ Timing: 9am - 2pm
 </p>
 <p>
  📍 Venue: #HCLTech, Special Economic Zone, Tower 4, GF caf&eacute; 1 Jigani, 129, Bommasandra Jigani Link Rd, Industrial Area, #Bengaluru, Karnataka 560105
 </p>
 <p>
  📍Job Location: HCL, Jigani - #Bangalore
 </p>
 <p>
  <br/>
 </p>
 <p>
  #
  <strong>
   Contact Person: Laveena Deenadayalan
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  Mechanical Engineer with 3-6 years of relevant experience
 </p>
 <p>
  3- 4 years, Hands on experience in Creo Software
 </p>
 <p>
  Experience in Semiconductor OR Machine equipment is preferred
 </p>
 <p>
  Experience in Design and development of Mechanical products
 </p>
 <p>
  Sound knowledge in designing Machined parts, Sheet Metal parts, Enclosure, Chassis, Vacuum Chamber, Frames etc
 </p>
 <p>
  Hands on experience in Windchill, SAP PLM, Agile, ECO process
 </p>
 <p>
  Knowledge in ASME &amp; 14.5 Drafting standards
 </p>
 <p>
  Hands on experience in GD&amp;T, Tolerance Stack up
 </p>
 <p>
  Excellent Verbal and written communication
 </p>
 <p>
  Good Knowledge on Structural / Thermal analysis
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Interested candidate can share their resume to this email Id: laveena.deenadayalan@hcltech.com along with the below details
  </strong>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <p>
  <strong>
   Current CTC:
  </strong>
 </p>
 <p>
  <strong>
   Expected CTC
  </strong>
 </p>
 <p>
  <strong>
   Notice period:
  </strong>
 </p>
 <p>
  <strong>
   Current Location:
  </strong>
 </p>
 <p>
 </p>
</div>


Mechanical Design Engineer

Join HCLTech and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.