Qureos Mentor

Health First

<div>Job Requirements 
 
POSITION SUMMARY:
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: properly assisting all facilities with the transfer process, paperwork and setting up transport to be efficient and timely. Properly dispatch First Flight and be professional and proactive when First Flight is requested by any facility. 
PRIMARY ACCOUNTABILITIES: 
Engagement:<ul><li>
Associates support engagement through adherence to (I-CARE) commitments.</li><li>
Ability to work with a team.</li><li>
Must deal well with a dynamic, changing and challenging environment.</li></ul>
Quality/No Harm:<ul><li>
Communicates with administrative staff, floor directors/managers/staff, cath lab staff, operating room staff, emergency department, physicians and physician office staff regarding transfers and admissions.</li><li>
Request orders to be faxed or put in electronically from the physician for the case manager to review.</li><li>
Utilizes clear and effective communication skills in all work relationships, and interpersonal interactions with all health care team members and customers.</li><li>
Documents and articulates clear, concise information related to patient data and scheduling transfers.</li><li>
Maintains data base accurately.</li><li>
Problem solves basic issues related to hardware and software applications efficiently and effectively.</li><li>
Takes initiative to complete job responsibilities assisting co-workers and customers in a positive, cooperative team manner.</li><li>
Initiates and follows through with performance improvement techniques for bed control, transfer center and improve customer satisfaction.</li><li>
Communicates with the patient logistics team regarding all transfers.</li><li>
Obtain correct coordinates and input all required information into AeroMed.</li><li>
Obtain OCC number before all flights lift off.</li><li>
Page all specialty teams that are required. (Trauma alerts, Stroke alerts, STEMI alerts, cardiac alets, hypothermia alert, critical care alert and rapid responses)</li><li>
Flight follows aircraft with Outerlink, GSpot or verbal techniques. Ability to navigate maps using coordinates and landmarks.</li><li>
Receive any reports from inbound aircraft and pass along accurate patient information to accepting units/specialty teams.</li><li>
Input all information into the required databases in an accurate and timely manner.</li><li>
Report any weather turn downs to flight crew and other flight agencies.</li><li>
Follow PAIP guidelines in time of in-air accidents/incidents. Co-ordinates search and rescue efforts as needed.</li><li>
Have a working knowledge of air to ground/ground to air radio terminology.</li><li>
Ability to maintain composure and adapt to any emergency needs and/or changes that arise.</li></ul>
Customer Experience:<ul><li>
Demonstrates good decision making skills with follow through in planning and implementing.</li><li>
Maintains Transfer Center customer satisfaction related to third party transfer agencies and outside customers.</li><li>
Contributes to the patient experience as evidenced by positive customer satisfaction scores, surveys, and HCAHPS scores for department/medical center and or written compliments by patients/others as well as consistent performance.</li><li>
Communicate with multiple County EMS dispatchers for emergency flight requests and emergent specialty transports. Receive correct info from requesting agencies and notify flight crew or specialty teams in a timely manner to ensure appropriate patient care.</li><li>
Strong communication skills with flight crew and requesting agencies to obtain information such as heading, distance, coordinates and ground contacts.</li><li>
Update and monitor the statewide EMS system.</li><li>
Must be able to work in a fast paced, stressful and demanding environment that requires the ability to multi task. Ability to sit at a computer for long periods of time. Must have the ability to provide attention to detail.</li><li>
Excellent communication skills required with the ability to handle difficult situations with extreme professionalism.</li></ul>
Stewardship:<ul><li>
Communicates with case management for all admissions/transfers to ensure they meet criteria.</li><li>
Utilize correct ambulance/air medical transport/non med transport service requests to maximize reimbursement and avoid charges to MOA.</li><li>
Responsible for arranging all patient transports for air ambulance, ground ambulance or nonmedical transport requests.</li><li>
Proficient with programs such as, AeroMed, Delorme Street Atlas, Genetec Omnicast Live Viewer, HBOC/STAR Clinicals, Internet Explorer, DCR Tracker, Form Imprint, Outerlink, Paging system and adapt to new computer applications as needed.</li><li>
Assists with obtaining insurance information/demographics on all direct admit and transfer requests and communicates to registration for insurance certification.</li><li>
Contributes to department operations within budget, utilizing cost-effective and resource efficient methods.</li></ul><ul><li>
Screen direct admits for exceptions.</li><li>
Assist registration to be able to review for authorization requirements.</li></ul> 

Work Experience 
 
QUALIFICATIONS REQUIRED:<ul><li>
High school diploma required, some college or medical experience preferred.</li><li>
Medical Terminology required.</li><li>
Computer proficiency required.</li><li>
Knowledge of Microsoft applications required.</li><li>
Excellent telephone etiquette and knowledge of us of fax machine.</li><li>
Excellent organizational and interpersonal skills.</li><li>
Excellent communication skills, both verbal and written.</li><li>
EMT preferred.</li><li>
Previous aviation experience preferred.</li><li>
Previous dispatch experience in EMS, fire, police, Air Medical preferred.</li><li>
Certified Flight Coordinator Certification (CFC) through National Association of Air Medical Communications Specialists (NAACS) preferred, but must obtain in one year of the hire date if not certified.</li></ul> 
PHYSICAL DEMANDS:<ul><li>
Must have visual acuity and hand-eye coordination to perform clinical tasks.</li><li>
Must have corrected vision and hearing to normal range.</li><li>
Must be able to lift, turn, pull, or push equipment up to 90% of the assigned shift.</li><li>
Must be able to lift up to 40 pounds unassisted up to 33% of the assigned shift.</li><li>
Must be able to sit, stand, walk, bend and stoop up to 90% of the assigned shift.</li></ul> 
MENTAL DEMANDS:<ul><li>
Must have the ability to work in often-stressful environment with patients, families, customers at various levels of understanding.</li><li>
Must have ability to concentrate on multiple priority activities.</li><li>
Must have ability to respond appropriately to life threatening situations.</li><li>
Must have critical thinking and problem solving skills.</li></ul> 

Benefits 
 
ABOUT HEALTH FIRST 
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. 
Schedule : Per Diem 
 
Shift Times : variable 
<div>
Paygrade : 28</div></div>

Flight Communication Specialist - Patient Logistics

<div>Job Requirements 
 
POSITION SUMMARY
The Practice Manager is accountable for and oversees multiple providers and associates at various site locations, assuring optimal site operations in collaboration with the entire department. The Practice Manager will partner with providers to ensure timely and quality care, providing leadership, coaching, and mentoring to associates within the provider practice. The Practice Manager will directs aspects of office operations including the training and development of associates, estimating personnel needs, assigning work, meeting fiscal targets, supporting system goals, and ensuring consistent application of organization policies. 
PRIMARY ACCOUNTABILITES
<ul><li>Provides strategic leadership for a practice&rsquo;s growth, direction, administration, and coordination of all medical office activities except those directly involving professional medical judgment.
</li><li>Collaborates with leadership and Providers to develop and implement strategic growth plans including identifying, recommending, and implementing practice needs: staffing, services, equipment, and facilities. (Including but not limited to office relocation and participation in design/development of new office facilities)
</li><li>Controls financial management practices including bank reconciliations and deposits, ensuring cash control, payment authorization, vouchers, budget collaboration, implementation, and management.
</li><li>Manages the daily operations of usually one (1) or more practices and ensures the coordination of the work activities and staff schedules. Ensures that staff understands and follows established office policies and procedures; oversees training of new staff and continued training of existing staff.
</li><li>Reviews monthly and quarterly practice reporting regarding Patient Satisfaction, Patient Access and other practice specific reports and identifying areas of improvement.
</li><li>Ensures effective communication with all staff and providers regarding policies, procedures, forms, changes, and requirements and new initiatives as appropriate. The ability to collaborate with other areas of the organization.
</li><li>Ensures all supplies and equipment are supplied and/or maintained in working order, coordinating with Materials Management, BioMed and Maintenance Departments, as appropriate. Maintains supplies, inventory, and ordering processes within the office site.
</li><li>Monitors and communicates risk and quality issues to appropriate providers, manager, and/or director.
</li><li>Identifies and analyzes work issues and coordinates corrective action plans with appropriate provider, manager, or director.</li></ul> 
LEADERSHIP ACCOUNTABILITIES<ul><li>
Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First, and inspirationally lead the team to achieve that vision.</li><li>
Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team.</li><li>
Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.</li><li>
Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team&rsquo;s and organization&rsquo;s goals.</li><li>
Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates.</li><li>
Contribute to and support the strategic direction, and demonstrate financial acumen, for areas of responsibility and organization.</li></ul> 
Work Experience 
 
MINIMUM QUALIFICATIONS
<ul><li>Education: Bachelor&rsquo;s degree in relevant field.</li><li>
Work Experience: Three (3) years&rsquo; experience in a managerial or leadership position.</li><li>
Licensure: None</li><li>
Certification: None</li><li>
Work Experience in Lieu of Education:
</li></ul><ul><li>Associate&rsquo;s degree and an additional two (2) years&rsquo; experience in healthcare or leadership position.</li><li>
High School Diploma and an additional two (2) years&rsquo; experience in healthcare or leadership.</li><li>
Skills/Knowledge/Abilities:</li></ul><ul><li>
Knowledge and proficiency in Word, Excel, PowerPoint
</li><li>The ability to regulate emotions, respond effectively to emotions, and create positive relationships within the practice.</li></ul> 
PREFERRED QUALIFICATIONS
<ul><li>Certification: Any one of the following:</li></ul><ul><li>
Certified Professional Coder (CPC).</li><li>
Certified Professional Biller (CPB).</li><li>
Certified Physician Practice Manager (CPPM).</li><li>
Skills/Knowledge/Abilities: Knowledge and utilization of all Microsoft products.</li></ul> 
PHYSICAL REQUIREMENTS<ul><li>
Majority of time involves sitting or standing; occasional walking, bending, and stooping.
</li><li>Long periods of computer time or at workstation.</li><li>
Light work that may include lifting or moving objects up to 20 pounds with or without assistance.</li><li>
May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
</li><li>Communicating with others to exchange information.</li><li>
Visual acuity and hand-eye coordination to perform tasks.</li><li>
Workspace may vary from open to confined.</li><li>
May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.</li></ul> 

Benefits 
 
ABOUT HEALTH FIRST 
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. 
Schedule : Full-Time 
 
Shift Times : 800am_500pm 
<div>
Paygrade : 38</div></div>

Practice Manager - Colorectal Surgery

<div>Job Requirements 
 
POSITION SUMMARY:
To be fully engaged in providing No Harm / Quality, Customer Experience, and Stewardship by: showing
clinical proficiency in the adult and/or neonatal critical care areas. He/she should have a thorough
understanding of all respiratory care modalities and be capable of making judgment decisions and
recommendations to physicians pertaining to respiratory care modalities. He/she should also be able to
evaluate these techniques and report their findings to the responsible physician. Display ICARE Values
in accordance with the Health First Mission and Vision. 
PRIMARY ACCOUNTABILITIES: 
Quality/No Harm:<ul><li>
Documents care according to policy by random check.</li><li>
Provides correct procedure to correct patient by checking two patient identifiers.</li><li>
Maintains equipment in good working order and troubleshoots when necessary;</li><li>
reports all malfunctioning equipment to appropriate area/associate with documentation of problem.</li><li>
Maintains a clean, neat, safe work environment at all times.</li><li>
Thorough documentation, including patient care, interdisciplinary Plan of Care, patient education, and charges appropriately for care provided.</li><li>
Completes shift duties and other assigned tasks in a timely manner.</li><li>
Gives report to oncoming shift on all patients and procedures, and assures completion of workload before leaving.</li><li>
Medication safety- removes only one patient's medication at a time from Pyxis system.</li><li>
Patient identification- Uses Pyxis med slip to appropriately identify two patient identifiers.</li><li>
Hand-off communication - reads back/verifies all verbal and telephone orders, reports patient information to the appropriate associate in a timely manner, follows established approach to reporting including an opportunity to ask and respond to questions.</li><li>
Other duties as assigned.</li><li>
Educated to report any safety opportunities to the Health First Safety Portal.</li><li>
Responds to Stat calls within appropriate time frame with proper equipment.</li><li>
Completes shift duties and other assigned tasks on time.</li><li>
Follows proper infection control procedures for care provided, and proper hand washing technique.</li><li>
Initiate and manage invasive and non-invasive ventilation per physicians' orders, including</li><li>
troubleshooting and discontinuation. This includes BiPAP, CPAP, and all modes of mechanical ventilation.</li><li>
Ability to perform acute and intensive care functions for the adult/pediatric patient.</li><li>
Demonstrate ability to interpret CXR for ETT, Pulmonary Artery, and IABP catheter placement, as well as the ability to interpret basic cardiac/pulmonary complications.</li><li>
Demonstrates ability to initiate Heliox therapy. Understands indications, contraindications, and complications.</li><li>
Demonstrate knowledge and ability to perform emergent intubation, elective oral and nasal intubations.</li><li>
Demonstrates knowledge and ability to perform arterial line insertions.</li><li>
Ability to initiate, troubleshoot, and manage IABP modalities.</li><li>
Proficiency in SVO2 monitoring and calibrations.</li><li>
Ability to pull IABP catheters according to policy. (if applicable)</li><li>
Ability to perform bedside pulmonary function testing.</li><li>
Ability to observe and interpret hemodynamic monitoring and cardiac arrhythmias.</li><li>
Ability to auscultate and assess breath sounds.</li><li>
Additional skill checks and competency may include ECG</li><li>
Participates in department education/committees/skills fairs as needed at managers/directors discretion.</li><li>
</li><li>
Customer Experience:</li><li>
Communicates effectively to educate patients, family and staff on Respiratory Care procedures.</li><li>
Maintains confidentiality in all dealings with patients and staff.</li><li>
Participates in patient experience initiatives.</li><li>
Attend staff meetings/in-services as required. Reads and signs off on all staff meeting</li><li>
minutes as required.</li></ul>
Stewardship:<ul><li>
Charges appropriately for care provided.</li><li>
Be a good steward of all hospital equipment and supplies</li></ul> 

Work Experience 
 
QUALIFICATIONS REQUIRED:<ul><li>
Current license by State of Florida, Department of Health, as a Registered Respiratory Therapist.</li><li>
Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain.</li><li>
ACLS and PALS are required within 90 days of start date and maintained.</li><li>
Certification(s) as required by specific unit.</li><li>
Must have good communication and interpersonal skills.</li><li>
Must have good organizational and prioritizing skills.</li></ul>
PHYSICAL DEMANDS:<ul><li>
Must be able to withstand working up to 12 hour shifts consisting mostly of walking and standing.</li><li>
Must be able to participate in prolonged CPR procedures.</li><li>
Must have visual acuity and hand eye coordination necessary to perform clinical tasks.</li><li>
Ability to bend, stoop and assist lifting of patients as care requires.</li><li>
Must be able to lift 50 pounds and push/pull 100+ pounds.</li><li>
Must be able to move quickly in crowded conditions and work with patients with many lines and machines attached.</li><li>
May be exposed to bio-hazardous waste, dust, aerosolized medication and unknown or communicable disease.</li><li>
Must be able to provide a professional appearance and wear designated uniforms.</li></ul>
MENTAL DEMANDS:<ul><li>
Must be able to work effectively in stressful environments with patients, family members and colleagues.</li><li>
Must have good communication and interpersonal skills.</li><li>
Must be able to prioritize and have excellent organizational ability.</li><li>
Ability to make decisions concerning appropriate therapy and patient care.</li><li>
Ability to rapidly respond to life threatening situations.</li><li>
Keeps abreast of issues regarding departmental changes, and new modalities in the field of Respiratory Care.</li><li>
Ability to be self-motivated and self-disciplined and able to work independently.</li></ul> 

Benefits 
 
ABOUT HEALTH FIRST 
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.</div>

Registered Respiratory Therapist - Variable Shifts - Cape Canaveral Hospital

<div>Job Requirements 
 
POSITION SUMMARY
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by assisting licensed personnel in providing direct nursing care under the direction and supervision of the Registered Nurse. 
PRIMARY ACCOUNTABILITIES<ul><li>
Collects, records, and reports accurate patient information.</li><li>
Provides care to patients in a clean and safe environment.</li><li>
Competently performs routine procedures, delivering basic care to patients as directed by RN.</li><li>
Provides service to patients and families with sensitivity and respect for their expectations, age, cultural and individual needs.</li><li>
Demonstrates dependability, reliability, and flexibility in assisting other associates and maintaining productivity.</li><li>
Responds to call lights and completes other assigned tasks in a timely manner.</li><li>
Consistently and effectively demonstrates compliance with department service standards such as purposeful rounding, bedside shift report, and white board management to enhance customer communication.</li><li>
Demonstrates effective communication with all members of the health care team to promote effective team functioning; actively seeks feedback and coaching to improve customer experience.</li><li>
Contributes to the customer experience goals as evidenced by positive patient experience scores/comments and/or other written compliments.</li><li>
May have access to rooms that contain IV solutions, authorized medications and supplies as needed for patient care responsibilities.</li><li>
Adheres to National Patient Safety Goals (i.e. use of 2 patient identifiers) when accessing patient information and in performing job duties.</li><li>
Demonstrates personal accountability in economically using and caring for equipment and supplies.</li></ul> 

Work Experience 
 
MINIMUM QUALIFICATIONS<ul><li>
Education:</li></ul><ul><li>
Current enrollment in an RN or LPN program with successful completion of hands on clinical coursework.</li><li>
May remain in Nurse Tech role up to one (1) year after graduation from LPN/RN professional nursing program, until LPN/RN license obtained, or NCLEX is failed twice, whichever occurs first.</li></ul><ul><li>
Certification: Current American Heart Association Basic Life Support Health Care Provider and maintain.</li><li>
Knowledge/Skills/Abilities:</li></ul><ul><li>
Must meet unit-specific care requirements.</li><li>
Ability to speak and understand verbal and written instructions in the English language.</li><li>
Ability to focus and prioritize multiple activities.</li></ul>
PHYSICAL REQUIREMENTS &ndash; Moderate<ul><li>
Physically agile; may require walking, standing running, bending, stooping, kneeling, climbing or crouching frequently.</li><li>
Medium work that may include lifting or moving objects up to 50 pounds of force occasionally, with or without assistance.</li><li>
May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or overhead.</li><li>
May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.</li><li>
May be exposed to inside and outside environments with varied temperatures, air quality, lighting and/or low to loud noise.</li><li>
May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC Guidelines.</li><li>
Communicating with others to exchange information.</li><li>
Visual acuity and hand-eye coordination to perform tasks.</li><li>
Workspace may vary from open to confined.</li><li>
May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.</li></ul> 

Benefits 
 
ABOUT HEALTH FIRST 
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. 
Schedule : Per Diem 
 
Shift Times : variable 
<div>
Paygrade : NT</div></div>

Nurse Tech- Med Surg

Join Health First and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Health First

About Company

Flight Communication Specialist - Patient Logistics

Practice Manager - Colorectal Surgery

Registered Respiratory Therapist - Variable Shifts - Cape Canaveral Hospital

Nurse Tech- Med Surg