Qureos Mentor

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 
The Food Services Department plays a crucial role in promoting the health and well-being of residents through the provision of nutritious and appealing meals. This department is dedicated to creating a supportive and therapeutic environment by ensuring that all dietary needs are met and that meals contribute to the overall recovery process.
 
The Chef De Partie guides a team of staff and clients, executes food preparation, organizes catering in-house operations, ordering, and transporting/budgetary objectives for the agency. Additionally, the Chef De Partie ensures the safety of food handling practices, proper sanitation, utilization of the First In, First Out (FIFO) method and keeps supplies stocked. The Chef De Partie operates with a focus on service and support, takes pride in the quality of their work, holds themselves and others accountable, follows through on obligations, effectively communicates and responds to inquiries, and engages their role with a sense of compassion and partnership to help further the agency’s mission and goals.
 
KEY RESPONSIBILITIES
 
Catering Responsibilities: 
<ul>
<li>Oversee, plan, organize, and execute catering offsite events in collaboration with Food Services Management team.</li>
</ul>
Food Service Responsibilities: 
<ul>
<li>Ensure meals are well balanced, nutritious, and appealing.</li>
<li>Reduce unnecessary costs whenever possible and ensure all production and meal products are staged.</li>
<li>Follow standard production menu. Order food online within budget.</li>
<li>Prepare food for residents and catering as needed.</li>
<li>Drive food services van to transport food, meals, and other supplies between facilities.</li>
<li>Monitor on sites, productivity, etc.</li>
<li>Guides cooks and client volunteers, provide training on safe food handling, proper sanitation, and utilization of the FIFO method of inventory control, and coach team members on proper interaction with clients.</li>
</ul>
Food Storage and Safety Responsibilities: 
<ul>
<li>Manage food storage, proper refrigeration, and inventory control.</li>
<li>Maintain professional safety standards, cleanliness, and sanitation in accordance with health and safety codes.</li>
<li>Coordinate service and repair of equipment.</li>
<li>Notify supervisor of equipment needs.</li>
</ul>
Treatment Setting Responsibilities: 
<ul>
<li>Ensure that all kitchen client workers are familiar with agency and departmental policies, procedures, practices safe food handling and hold clients accountable.</li>
<li>Train and evaluate clients assigned to kitchen. Maintain team spirit and morale within kitchen.</li>
<li>Work as part of the team and perform other functions that further department and agency need.</li>
</ul>
And other duties as assigned.
 
QUALIFICATIONS
 Education, Certification, and Experience
 <ul>
<li>High school diploma or GED or Culinary certificate or degree.</li>
<li>Food Handler certification.</li>
<li>First Aid and CPR certification.</li>
<li>Valid CA driver’s license.</li>
<li>Experience as a chef/head cook/chef de Partie required.</li>
<li>Experience with FIFO method.</li>
</ul>
Knowledge
 <ul>
<li>Industrial kitchen tools and equipment and cooking methods techniques.</li>
<li>Inventory control management.</li>
<li>Volume preparation, portion control, and food preservation.</li>
<li>Nutrition and special dietary requirements.</li>
<li>Health and safety rules in a kitchen.</li>
<li>Knowledge of approaches to recovery such as 12 step, social, or medical models.</li>
</ul>
Skills and Abilities
 <ul>
<li>Proficiency with Microsoft Office applications and internet applications.</li>
<li>Excellent verbal, written, and interpersonal skills.</li>
<li>Integrity to handle sensitive information in a confidential manner.</li>
<li>Excellent organization skills and ability to multitask and juggle multiple priorities.</li>
<li>Ability to lead and run a kitchen effectively.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Chef De Partie - Food Services

HealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
 
This is a union eligible position.
 This is an On Call position: shift hours and days vary as needed.
 
This is a union eligible position.
 JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 
815 Residential Program in San Francisco is an alcohol rehabilitation program offering a range of services, including substance abuse treatment, detoxification, and residential options such as short-term and long-term care, as well as sober living support. This facility provides specialized treatment for individuals with co-occurring disorders, HIV/AIDS, members of the LGBTQ+ community, seniors, pregnant or postpartum women, men, women, and individuals involved with the criminal justice system.
 
The Therapist I (On-Call) works collaboratively with a team consisting of Substance Use Disorder (SUD) Counselors and SUD Supervisors to provide valuable insight, direction, and oversight of Drug Medi-Cal (DMC) services. They also participate in a collaborative care process for clients, which includes providing individual and group therapy. Additionally, they are responsible for providing safe, supportive, and confidential counseling; maintaining a culturally competent stance; and always creating and maintaining a trauma informed program environment.
 KEY RESPONSIBILITIES
 
Individual Treatment Responsibilities: 
<ul>
<li>Manages an individual therapy caseload.</li>
<li>Performs individual psychotherapy services in a residential setting.</li>
<li>Provides counseling, support and psychoeducation for individuals with co-occurring disorders that include screening clients for appropriate levels of services, assessments, treatment planning, case management, and referrals.</li>
<li>Maintains confidentiality while working as part of a treatment team and adhering to program norms.</li>
<li>Participates in case conferences, treatment planning and clinical discussions to provide holistic care.</li>
<li>Communicates with prescribing psychiatrists regarding psychotropic medication compliance, side effects, follow up appointments.</li>
</ul>
Treatment Setting Responsibilities: 
<ul>
<li>Facilitates/co-facilitates process and psycho-educational groups for chronically mentally ill adults with co-morbid substance abuse diagnoses.</li>
<li>Assists Intake Department with initial psychological assessments for individuals seeking admission to program.</li>
<li>Assists clients and their care coordinators with referrals and other linkages to community resources.</li>
<li>Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating outside appointments and transportation, overseeing client participation in program activities, monitoring medications compliance, and mediating client conflict when it arises.</li>
<li>Actively participate with the treatment team to continuously assess and refine clinical programming efforts.</li>
<li>Manages client risk and crisis intervention.</li>
<li>On call after hours pager rotation as well as rotating ‘Therapist of the Day’ responsibilities during regular business hours.</li>
<li>Attending staff and agency meetings.</li>
<li>Participates in agency training as required.</li>
<li>Complies with Board requirements for license registration/renewal.</li>
</ul>
Documentation Responsibilities: 
<ul>
<li>Conducts assessments, completes ANSAs, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems.</li>
<li>Completes Medicare and Medi-Cal documentation and billing.</li>
<li>Documents individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
Other Responsibilities: 
<ul>
<li>Conduct mental health assessments and follow up with each client and treatment counselor.</li>
<li>Identify treatment needs, recommend treatment plans based on assessment, and work to ensure clients are able meet all requirements.</li>
<li>Provide diagnostic feedback and assessment information to facilitate accurate level step up or step-down services to support client’s goals.</li>
<li>Monitor client conduct, record client activity, and inform colleagues of potential challenges in treatment episodes.</li>
<li>Provide crisis assessment and intervention as needed.</li>
<li>Maintain appropriate/ethical boundaries with all clients and families served.</li>
<li>Facilitate timely access to mental health services on site and within the community.</li>
<li>Serve as the point of contact and coordinate referrals and follow-ups with health agencies.</li>
<li>Coordinate discharge planning with client’s care coordinator.</li>
<li>Facilitate psychoeducational groups on a variety of core curriculum topics including CBT, Seeking Safety, DBT and Coping with Stress Triggers.</li>
<li>Monitor and maintain EMR reports to prevent and to correct any errors.</li>
<li>Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
And perform other duties as assigned.
 QUALIFICATIONS
 Education, Experience, and Credentials
 <ul>
<li>Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or</li>
</ul>
related field from an accredited graduate school.
 <ul>
<li>Registration (AMSW, AMFT, APCC) from a regionally accredited graduate school and registration</li>
</ul>
with the Board of Behavioral Sciences (BBS).
 <ul>
<li>First Aid and CPR Certified within 30 days of employment.</li>
<li>Possession of valid California driver's license.</li>
<li>Experience with Drug Medi-Cal operations.</li>
<li>Experience with mental health assessment and diagnosis.</li>
<li>Experience establishing supportive relationships and working with clients from culturally and</li>
</ul>
linguistically diverse backgrounds.
 <ul>
<li>Experience working successfully with issues of substance abuse, mental health, criminal</li>
</ul>
background, and other potential barriers to economic self-sufficiency.
 Knowledge and Skills
 <ul>
<li>Strong proficiency with Microsoft Office applications and internet applications.</li>
<li>Ability to work within a frequently changing project scope while maintaining overall direction and</li>
</ul>
structured priorities.
 <ul>
<li>Excellent interpersonal, written, and verbal communication skills.</li>
<li>Ability to enter data into various electronic systems while maintaining integrity and accuracy of</li>
</ul>
data.
 <ul>
<li>Ability to handle sensitive information in a confidential manner.</li>
<li>Flexibility to alter work schedule to accommodate client availability.</li>
<li>Must complete background check and livescan clearance.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
</ul>

Therapist (On-Call) - 815 Residential

HealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
 
This is a union eligible position.
 This is an On Call position: shift hours and days vary as needed.
 
This is a union eligible position.
 JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 Men’s Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorders, life skills, as well as individual and group therapy.
 The On-Call Therapist works collaboratively with a team consisting of Substance Use Disorder (SUD) Counselors and SUD Supervisors to provide valuable insight, direction, and oversight of Drug Medi-Cal (DMC) services. They also participate in a collaborative care process for clients, which includes providing individual and group therapy. Additionally, they are responsible for providing safe, supportive, and confidential counseling; maintaining a culturally competent stance; and always creating and maintaining a trauma informed program environment.
 
KEY RESPONSIBILITIES
 
Individual Treatment Responsibilities: 
<ul>
<li>Manages an individual therapy caseload.</li>
<li>Performs individual psychotherapy services in a residential setting.</li>
<li>Provides counseling, support and psycho-education for individuals with co-occurring disorders that include screening clients for appropriate levels of services, assessments, treatment planning, case management, and referrals.</li>
<li>Maintains confidentiality while working as part of a treatment team and adhering with program norms.</li>
<li>Participates in case conferences, treatment planning and clinical discussions to provide holistic care.</li>
<li>Communicates with prescribing psychiatrists regarding psychotropic medication compliance, side effects, follow up appointments.</li>
</ul>
Treatment Setting Responsibilities: 
<ul>
<li>Facilitates/co-facilitates process and psycho-educational groups for chronically mentally ill adults with co-morbid substance abuse diagnoses.</li>
<li>Assists Intake Department with initial psychological assessments for individuals seeking admission to program.</li>
<li>Assists clients and their care coordinators with referrals and other linkages to community resources.</li>
<li>Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating outside appointments and transportation, overseeing client participation in program activities, monitoring medications compliance, and mediating client conflict when it arises.</li>
<li>Actively participate with the treatment team to continuously assess and refine clinical programming efforts.</li>
<li>Manages client risk and crisis intervention.</li>
<li>On call after hours pager rotation as well as rotating ‘Therapist of the Day’ responsibilities during regular business hours.</li>
<li>Attends staff and agency meetings.</li>
<li>Participates in agency trainings as required.</li>
<li>Complies with Board requirements for license registration/renewal.</li>
</ul>
Documentation Responsibilities: 
<ul>
<li>Conducts assessments, completes ANSAs, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems.</li>
<li>Completes Medicare and Medi-Cal documentation and billing.</li>
<li>Documents individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
Other Responsibilities: 
<ul>
<li>Conduct mental health assessments and follow up with each client and treatment counselor.</li>
<li>Identify treatment needs, recommend treatment plans based on assessment, and work to ensure clients are able meet all requirements.</li>
<li>Provide diagnostic feedback and assessment information to facilitate accurate level step up or step-down services to support client’s goals.</li>
<li>Monitor client conduct, record client activity, and inform colleagues of potential challenges in treatment episodes.</li>
<li>Provide crisis assessment and intervention as needed.</li>
<li>Maintain appropriate/ethical boundaries with all clients and families served.</li>
<li>Facilitate timely access to mental health services on site and within the community.</li>
<li>Serve as the point of contact and coordinate referrals and follow-ups with health agencies.</li>
<li>Coordinate discharge planning with client’s care coordinator.</li>
<li>Facilitate psychoeducational groups on a variety of core curriculum topics including CBT, Seeking Safety, DBT and Coping with Stress Triggers.</li>
<li>Monitor and maintain EMR reports to prevent and to correct any errors.</li>
<li>Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
And perform other duties as assigned.
 
QUALIFICATIONS
 Education, Experience, and Credentials
 <ul>
<li>Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school.</li>
<li>Registration (AMSW, AMFT, APCC) from a regionally accredited graduate school and registration with the Board of Behavioral Sciences (BBS).</li>
<li>First Aid and CPR Certified within 30 days of employment.</li>
<li>Possession of valid California driver's license.</li>
<li>Experience with Drug Medi-Cal operations.</li>
<li>Experience with mental health assessment and diagnosis.</li>
<li>Experience establishing supportive relationships and working with clients from culturally and linguistically diverse backgrounds.</li>
<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.</li>
</ul>
Experience in behavioral health and residential settings required.
 
Knowledge and Skills
 <ul>
<li>Strong proficiency with Microsoft Office applications and internet applications.</li>
<li>Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.</li>
<li>Excellent interpersonal, written, and verbal communication skills.</li>
<li>Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.</li>
<li>Ability to handle sensitive information in a confidential manner.</li>
<li>Flexibility to alter work schedule to accommodate client availability.</li>
<li>Must complete background check and livescan clearance.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
</ul>

On-Call Therapist - 890 Residential

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 
The San Francisco Intake Services Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants, of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in’s, referrals from other agencies and step-down transitional clients from residential treatment programs.
 
The Intake Coordinator I is an integral part of an interdisciplinary team that supports our clients through the assessment of their needs and strengths in support of their health and recovery. Intake Coordinator I will work in a collaborative environment to connect clients to the level of treatment they need while managing a small caseload of individual clients or facilitating group treatments. Since many of our clients have backgrounds in the criminal justice system, are chronically homeless and/or otherwise economically disenfranchised, Intake Coordinator I will show flexibility in being able to meet the changing needs of our programs, can tolerate working in a fast-paced variable working environment, and will assess our clients for harm to self and others, and will diagnose and treat such clients with co-occurring disorders.
 
KEY RESPONSIBILITIES
 
Customer Service and Communication Responsibilities: 
<ul>
<li>Welcomes clients to healthRIGHT360 substance abuse, mental health, and gambling services and provides high quality customer service.</li>
<li>Conducts face-to-face interviews with clients to screen for appropriate treatment needs.</li>
<li>Communicates and coordinates with outside referral agencies and stakeholders via phone, fax, email, and in person.</li>
</ul>
Data Entry and Compliance Responsibilities: 
<ul>
<li>Ensure all required admission paperwork is completed accurately and entered in a timely manner in multiple electronic data systems.</li>
<li>Make program placements based on client needs and bed availability.</li>
<li>Maintain client triage /waitlist and conducts daily overview of program services.</li>
</ul>
Screening and Assessments: 
<ul>
<li>Identify and evaluates an individual's strengths, weaknesses, problems, and needs for the development of a treatment plan.</li>
<li>Conduct level of care assessments to help determine eligibility for withdrawal management and residential substance use disorder treatment services.</li>
<li>Utilize the agency’s assessment tools to gather client information for admissions directly from the client.</li>
<li>Provide mental health/level of care assessments and diagnoses for adults seeking residential services.</li>
<li>Consult regularly with the Director to ensure clients meet the criteria for safe admission to the appropriate level of residential care.</li>
<li>Provide crisis intervention and referrals to high-level of care as necessary.</li>
<li>Go to San Francisco County Jail sites, as needed, to perform mental health/level of care assessments with inmates seeking residential treatment upon release.</li>
<li>Manage a small individual therapy caseload or facilitate group therapy treatment.</li>
<li>Provide thorough written documentation of all services provided in compliance with regulations, contracts, and behavioral health standards.</li>
<li>Persist in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes.</li>
</ul>
And perform other duties as assigned.
 QUALIFICATIONS
 Education, Certification, and Experience
 <ul>
<li>Drug and Alcohol Registration from an accredited credentialing body (CADTP, CCAPP, CAADE).</li>
<li>Minimum of two years of experience in dual diagnosis substance abuse treatment in an inpatient or outpatient community mental health setting preferred.</li>
<li>Experience conducting mental health assessments and providing appropriate diagnoses.</li>
<li>Experience with mental health Medi-Cal procedures.</li>
<li>Demonstrated clinical paperwork, timely record-keeping abilities, and dual entry in EHR systems.</li>
<li>Has a valid driver’s license and is able to pass an agency driving test to use an agency vehicle for off-site visits.</li>
<li>Drug and Alcohol Certification from an accredited credentialing body (CADTP, CCAPP, CAADE).</li>
</ul>
Knowledge
 <ul>
<li>Familiarity with Drug-Medical and ASAM Criteria.</li>
<li>Familiarity of AVATAR.</li>
<li>Solid understanding of diagnostic criteria for ICD-10/DSM V classification of mental disorders.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Intake Coordinator I - Intake Services

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 
SOMA Rise program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. The team works to engage participants in health resources, however great or small. The program will operate in a 24-hour, welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients’ safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration.
 
The Client Safety Navigator at SOMA RISE Program is responsible for directing program flow, ensuring adherence to COVID safety protocols, greeting people at the program entrance, monitoring both who enters and exits as well as program milieu, and ensuring and maintaining a safe environment for all program participants, staff, and visitors. Client Safety Navigator will utilize non-violent de-escalation strategies to address crisis situations and behavioral issues and ensure that the program space is safe and secure.
 
May be required to work nights and weekends.
 
KEY RESPONSIBILITIES
 The Client Safety Navigator will supervise the entrance, check participants in along with Health Worker program staff when coming and going, check visitors in and direct them to a supervisor on duty. As a part of a collaborative team, along with EMTs and supervisors, and Health Workers, Client Safety Navigator will ensure participants’ safety and comfort while they use program service, supporting them in adhering to the participant guidelines of the program. The team works to engage participants in health resources, however great or small. Client Safety Navigator will model and demonstrate healthy COVID-19 transmission prevention behaviors, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program
 
Direct Service Responsibilities: 
<ul>
<li>Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles.</li>
<li>Maintain supervision of program entrance to welcome in participants or visitors.</li>
<li>Ensure and maintain a COVID-19 safe and orderly environment for participants, staff, and visitors.</li>
<li>Direct and deflect foot traffic.</li>
<li>Verbally de-escalates tense, high pressure, and emotionally charged situations.</li>
<li>Contact emergency services as needed.</li>
<li>Foster a safe, respectful, and welcoming environment adhering to SOMA RISE Guidelines.</li>
<li>Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors.</li>
<li>Make regular rounds to monitor program entrances, exits, offices, common areas, and perimeter and ensuring clients safety.</li>
<li>Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items.</li>
<li>Engage participants in compassionate ways to build motivation toward health initiatives in their own lives.</li>
<li>Respond to crises (e.g., conflict) and overdose with crisis de-escalation interventions and Narcan.</li>
<li>Attend the program milieu to help maintain safe space for participants (and their pets).</li>
<li>Work as active team member along with nurses, other health workers, janitors, Client Safety Navigators, drivers, and supervisors to maintain safety, calm tone, and cleanliness of program.</li>
<li>Chaperone “fresh air” breaks, “smoking breaks”, on-site food delivery service, and other onsite services.</li>
</ul>
Administrative/Compliance Responsibilities: 
<ul>
<li>Complete logs, document rounds and observations of the milieu, and every 30 minutes for sleeping participants.</li>
<li>Attend internal program staff meetings and administrative supervision including regular shift meetings and various ad hoc meetings.</li>
<li>Along with the Team, take ownership to ensure the overall quality of customer and health services at program and help shape our positive reputation with the surrounding community as a “Good Neighbor.”</li>
</ul>
Training Responsibilities: 
<ul>
<li>Participate in ongoing trainings on radical hospitality, harm reduction, OD Prevention/Narcan Administration, anti-stigma, crisis response and de-escalation.</li>
<li>Basic drug knowledge, motivational interviewing, customer service, trauma-informed service provision, team-based care, and other related topics.</li>
</ul>
And perform other duties as assigned.
 
QUALIFICATIONS
 Education, Certification, and Experience
 <ul>
<li>High school diploma or equivalent.</li>
<li>First Aid certified within 30 days of employment.</li>
<li>CPR certified within 30 days of employment.</li>
<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.</li>
<li>Experience working with people who use drugs and people experiencing homelessness.</li>
<li>We value a lived experience of homelessness, illicit drug use, and alcohol use.</li>
</ul>
Knowledge
 <ul>
<li>Knowledge of trauma-informed care/treatment, co-occurring disorders, and harm reduction services.</li>
<li>Knowledge of substance use and health concerns of people who inject drugs and use substances, and who are experiencing homelessness.</li>
</ul>
Desired: 
<ul>
<li>Knowledge of Clinical documentation (treatment plans, progress notes, etc.).</li>
<li>Overdose prevention and Narcan administration.</li>
<li>Knowledge of street-life and street economy.</li>
<li>Knowledge of community-based organizations that work with individuals who are unhoused and/or who use substances.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Client Safety Navigator - SOMA Rise

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 PRCS, in collaboration with the Los Angeles County Probation Department, offers a range of services to individuals across the county, facilitated through various housing facilities including Transitional Housing, Reentry Housing, and specialized accommodations for parents with children, board and care, among others. Our reentry planning team involves Case Managers, System Navigators, and Service Coordinators. Our team provides support services including job training and permanent housing move-in costs, facilitated through Probation Department referrals. Our community-based programs foster partnerships with local health providers, housing advocates, employment resources like trade unions’ apprenticeships, and human services agencies. This comprehensive approach aims to meet the diverse needs of participants and their families, fostering resilience and reducing recidivism risks.
 
The Case Manager I is responsible for working in conjunction with subcontracted Community-Based Transitional, Sober Living, and Employment Services Providers (CBPs) to assess client needs and strengths in support of developing and securing permanent, independent, or supportive housing, employment, auxiliary funds, and ancillary resources. Through an array of case management services and by providing high-quality customer service, the Case Manager I collaborates with CBPs to match clients with appropriate available permanent housing and employment opportunities, tracking outcomes for each of them. The Case Manager I is also responsible for maintaining up-to-date documentation for each client. Coordinates with HealthRIGHT360 management to facilitate auxiliary services that address participants’ holistic needs and support successful reentry outcomes, including transportation and the documentation of auxiliary items provided to participants.
 KEY RESPONSIBILITIES
 Case Management and Client Support
 <ul>
<li>Carry caseload of up to 60 clients.</li>
<li>Review client information with Community-Based Providers (CBP) and coordinate client</li>
</ul>
placements into housing and employment resources.
 <ul>
<li>Coordinate site visits for current and prospective CBPs and document findings.</li>
<li>Collaborate on placement of clients into post-transitional housing and employment resources.</li>
<li>Monitor and track CBP services delivery for quality assurance.</li>
<li>Deliver services in the field.</li>
<li>Transport clients as needed.</li>
</ul>
Documentation and Reporting
 <ul>
<li>Maintain accurate records by entering data into an electronic database.</li>
<li>Maintain accurate and up-to-date files for clients, including probation-required documents.</li>
<li>Document client status and progress for permanent housing and job placement opportunities.</li>
<li>Screen project documents and records for quality assurance and improvement reports.</li>
<li>Track outcomes and monitor subcontractor contractual and service provision quality assurance.</li>
<li>Identify and track all clients’ outcomes for reporting to County PRCS representatives.</li>
<li>Ensure compliance with guidelines established by HealthRIGHT360 for internal and external</li>
</ul>
evaluations.
 Administration and Other Duties
 <ul>
<li>Attend and actively participate in assigned supervision.</li>
<li>Participate in agency, team, and assigned meetings.</li>
<li>Participate in training opportunities and complete assigned training.</li>
<li>Arrange work schedule according to program needs.</li>
<li>Read and respond to emails when appropriate.</li>
</ul>
And perform other duties as assigned.
 QUALIFICATIONS
 Credentials
 <ul>
<li>High school diploma or equivalent plus two years of case management experience or Bachelor’s</li>
</ul>
degree in human services field.
 <ul>
<li>Valid First Aid and CPR certification or ability to obtain within 30 days of hire.</li>
<li>Valid California Driver’s License and access to registered and insured transportation.</li>
</ul>
Experience
 <ul>
<li>Two years’ case management experience or behavioral health work experience preferred.</li>
<li>Experience in the human service field and experience in substance abuse treatment, relapse</li>
</ul>
prevention, and recovery.
 
<ul>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Case Manager I - PRCS

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
 and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
 barriers to healthcare and promote health equity for all. We offer a wide range of services, including
 mental health care, residential and outpatient substance use treatment, and primary health services.
 Additionally, we provide transitional support for individuals re-entering the community after involvement
 in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
 overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
 recovery.
 
CalAIM, a Department of Health Care Services (DHCS) initiative, aims to improve Medi-Cal recipients'
 quality of life and health outcomes through system reforms. It introduces Enhanced Care Management
 (ECM), a statewide Medi-Cal Managed Care Plan (MCP), that offers person-centered, community-based
 highest care management tier within the Medi-Cal MCP Population Health Management continuum.
 Participating members are assigned a Case Manager who will meet them wherever they are: on the street,
 in a shelter, in their provider’s office, or at home to coordinate their health-related care and services,
 ensuring holistic approach to their well-being. In addition, ECM offers community-based services to
 address health-related social needs to help members live healthier lives and avoid more costly levels of
 care. Some examples include support to secure and maintain housing, access to medically tailored meals
 for short-term recovery, and various other community-based services.
 
Care Manager I facilitates care by connecting clients with suitable services to meet their needs, including
 physical and mental health, substance use issues, employment (both residential and outpatient), legal
 concerns, housing, community resources, and aftercare. role involves working directly with members in
 diverse settings such as their homes, homeless encampments, service provider locations, and other areas
 requiring outreach, therefore, reliable transportation is required.
 
This is a primarily field-based role with the option to work remotely up to two (2) days per week after the
 successful completion of the probationary period, based on program needs and supervisor approval.
 Remote work flexibility is subject to change in accordance with the organization's policies.
 
KEY RESPONSIBILITIES
 Enrollment and Engagement
 <ul>
<li>Identify eligible individuals from various locations for enrollment into CalOptima’s MCP.</li>
<li>Use multiple strategies for engagement (in-person meetings, mail, email, texts, telephone,</li>
</ul>
community outreach).
 Client Care Activities
 <ul>
<li>Organize client care activities according to CalOptima's Managed Care Plan (MCP).</li>
<li>Share information with the client’s multi-disciplinary care team.</li>
<li>Implement activities identified in the MCP.</li>
<li>Provide support to engage clients in their treatment including medication review, appointment</li>
</ul>
scheduling, transportation coordination, and addressing barriers to engagement.
 <ul>
<li>Assist with intake by completing required assessments.</li>
<li>Connect clients to benefits, healthcare services, employment, housing, and community resources.</li>
<li>Monitor client’s progress toward achieving treatment plan goals and provide treatment plan</li>
</ul>
input.
 Care Coordination
 <ul>
<li>Maintain regular contact with all providers involved in the client’s care team.</li>
<li>Ensure continuous and integrated care among all service providers.</li>
<li>Refer and follow up with primary care, mental health, substance use disorder treatment, and</li>
</ul>
necessary community-based services.
 <ul>
<li>Collaborate with clients and their families for community reintegration.</li>
<li>Collaborate with outside agencies to obtain needed community resources (housing, sober livings,</li>
</ul>
substance abuse recovery agencies, medical facilities, employment/education agencies, DPSS,
 DMV or other needed resources).
 <ul>
<li>Communicate collaboratively with all members of the behavioral health team.</li>
</ul>
Field-Based Responsibilities
 <ul>
<li>Meet ECM clients at their physical locations and cater to their individual needs.</li>
<li>Conduct case management activities in locations most attainable and desirable for clients.</li>
<li>Have access to office space for case management activities and attend required training and</li>
</ul>
meetings as needed.
 <ul>
<li>Submit mileage for field-based case management activities for reimbursement.</li>
</ul>
Administrative Duties
 <ul>
<li>Write and complete all progress notes within 24 hours of service delivery.</li>
<li>Write client progress letters and court reports.</li>
<li>Actively participate in assigned Group Supervision, agency, and team meetings.</li>
<li>Participate in training opportunities and complete assigned training in a timely manner.</li>
</ul>
And perform other duties as assigned.
 QUALIFICATIONS
 Education, Certification, or Licensure
 <ul>
<li>High school diploma or equivalent required.</li>
<li>Valid First Aid and CPR certification or ability to obtain within 30 days of hire.</li>
<li>Valid California driver’s license and access to registered and insured transportation.</li>
</ul>
Experience
 <ul>
<li>Case management experience.</li>
<li>Experience working with clients experiencing acute withdrawal from substances.</li>
<li>Experience working with the criminal justice population preferred.</li>
<li>Experience working with Medi-Cal, Medi-Care, and private medical insurance plans preferred.</li>
<li>Experience providing trauma-informed services preferred.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Care Manager I - CalOptima

Join HealthRIGHT 360 and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.