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Heathy Hugs Healthcare

Job Title: Accountant Company Name: Healthy Hugs Healthcare Pvt LtdJob Description: We are seeking a detail-oriented and organized Accountant to manage financial records, prepare reports, and ensure compliance with financial regulations. The Accountant will be responsible for tasks such as recording transactions, reconciling accounts, preparing budgets, and assisting with audits. The ideal candidate should have strong analytical skills, proficiency in accounting software, and a solid understanding of accounting principles.Key Responsibilities:&middot; Maintain accurate financial records and statements&middot; Prepare and analyze budgets and financial reports&middot; Process invoices, payments, and payroll&middot; Reconcile bank statements and financial discrepancies&middot; Ensure compliance with laws and regulations&middot; Assist with tax preparation and auditsQualifications:&middot; Bachelor&rsquo;s degree in Accounting or Finance&middot; Proven experience of 1 &ndash; 5 yrs as an accountant or in a similar role&middot; Proficiency in accounting software (e.g., Tally, Excel)&middot; Strong attention to detail and organizational skills&middot; Monday to SaturdayJob Types: Full-time, PermanentBenefits:<ul><li>Flexible schedule</li></ul>Schedule:<ul><li>Day shift</li></ul>Language:<ul><li>English, Hindi</li></ul>Work Location: In personJob Type: Full-timePay: &#8377;15,000.00 - &#8377;30,000.00 per monthWork Location: In person

Accountant

Job Title: Back Office Customer Support ExecutiveCompany: Healthy Hugs Healthcare Pvt Ltd.Locations: Vasai(W) Employment Type: Full-timeJob Summary: We are seeking a detail-oriented and proactive Back Office Customer Support Executive to join our team. The role focuses on supporting front-end customer service operations by handling administrative tasks, resolving issues via non-voice channels (email, chat, CRM), maintaining records, and ensuring customer satisfaction through timely backend support.Key Responsibilities:<ul><li>Handle customer queries and complaints through email, chat, or internal ticketing systems.</li><li>Support the front-office team by processing requests and escalating issues when necessary.</li><li>Maintain and update customer records in the CRM system with accuracy.</li><li>Monitor and follow up on pending customer issues to ensure timely resolution.</li><li>Assist with order processing, refunds, verifications, and status updates.</li><li>Analyze recurring issues and provide feedback to improve customer service processes.</li><li>Collaborate with internal teams (e.g., Sales, Logistics, Tech Support) to resolve customer concerns efficiently.</li><li>Generate daily/weekly reports for management on customer service metrics.</li><li>Maintain confidentiality of customer information at all times.</li></ul>Requirements:<ul><li>Proven experience in a customer support or administrative role (1&ndash;2 years preferred).</li><li>Proficient in MS Office (Word, Excel, Outlook) and CRM systems (e.g., Salesforce, Zendesk).</li><li>Strong written communication skills.</li><li>Attention to detail and ability to multitask in a fast-paced environment.</li><li>Ability to work independently and as part of a team.</li><li>Time management and problem-solving skills.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.</li><li>Experience in e-commerce, finance, healthcare etc.</li><li>Familiarity with helpdesk software and ticketing tools.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: In person

Back Office Customer Support Executive

Join Heathy Hugs Healthcare and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Heathy Hugs Healthcare

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Accountant

Back Office Customer Support Executive