Qureos Mentor

Heavy Machines Inc

<div><ul><li>Answer parts telephone calls and wait on walk in customers promptly and courteously
</li><li>Assist customers by researching parts from the manufactures parts manual</li><li>
Prepare parts quotes</li><li>
Enter orders in the computer</li><li>
Coordinate setting up new customers in the computer</li><li>
Ensure customer service by suggested sales to meet the total customer needs</li><li>
Assist mechanics with parts diagrams and identifying parts accurately</li><li>
Post parts to work orders from the parts warehouse and service techs</li><li>
Support the mechanics by processing orders in a timely manner</li><li>
Physically pull parts for customers and assist in putting away stock</li><li>
Understand the computer parts system and how parts are affected by various transactions
</li><li>Ensure orders are processed with current pricing, cost and freight</li><li>
Utilize company inventory to reduce surplus and identify incorrectly ordered parts to be returned</li><li>
Ensure customer part requirements are on order if not in stock</li><li>
Other duties as assigned.
</li></ul><ul><li>Must have a basic knowledge of all equipment sold by Heavy Machines</li><li>
Must be able to use all reference manuals</li><li>
Excellent organizational and time management skills. Ability to handle stress associated with dealing with deadlines</li><li>
Excellent customer service skills to include conflict resolution is required</li><li>
Strong computer skills</li><li>
Must be a Team Player</li><li>
Able to assist with special projects as directed by Customer Service Manager</li><li>
High school diploma or GED equivalent</li><li>
Minimum of 2 years experience working in a parts and/or service background
</li><li>Preference given to candidates with a heavy truck parts and service background</li><li>
Forklift experience</li><li>
Valid Drivers License is a plus</li></ul></div>

Parts Specialist

Join Heavy Machines Inc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Heavy Machines Inc

ABOUT_COMPANY

Parts Specialist