Qureos Mentor

Helen Farabee Centers

<div>This position will serve as clerical support for the Mental Health Center(s).
Responsibilities include, but are not limited to:
Greeting consumers, answering phone calls, directing calls to appropriate staff members or taking messages, obtaining purchase orders, and purchasing supplies. This staff also orders medications, checks-in medication upon arrival, and disseminates medications to individuals served. Position will perform complex data entry and run reports from various computer programs. Position will schedule appointments for all center staff including the doctor and nurse, mail reminder letters to all consumers one week prior to the appointment, place reminder calls to all consumers one day prior to the appointment. Position will collect payments, financial information, and copies of all insurance cards; will make bank deposits as necessary. Position will upload and/or file paperwork in the clinical record; pull charts for doctor and nurse, copy information from clinical record, and forward subpoenas following the system dictated by the Director of Clinical Records. Position requires initiative, excellent communication and organizational skills, and the ability to interact in a professional manner with a variety of staff members, consumers, family members, and community agencies. Other clerical duties may be assigned. Work is performed with minimal supervision within established guidelines, policies, and procedures. Must attend all appropriate meetings. HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employers discretion. Your work location and hours could change based on program needs.
Graduation from standard high school or equivalent plus one year experience in performance of related duties as identified above and one year experience using Microsoft Word and Microsoft Excel.
Must have valid drivers license and be insurable to drive Center vehicles. Position may require use of personal vehicle in performance of job-related duties and proof of PIP insurance. Must pass and maintain all Center mandated trainings.
Knowledge, Skills, and Abilities<ul><li>
Ability to read and proof correspondence, reports, computer printouts, etc.
</li><li>Excellent spelling and grammar. Ability to write memos, letters, various complex reports, miscellaneous documents.</li><li>
Ability to perform addition and subtraction. Ability to count money.
</li><li>Ability to complete financial assessments following procedure set out by HFC Reimbursement Department.</li><li>
Ability to relate to verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public.
</li><li>Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), CMHC, familiarity with CARE.
</li><li>Ability to use copy machine, fax machine, computer and printer. Experience with pager, telephone, dictation/transcribing equipment</li></ul></div>

898 Clerk II

<div>Under the supervision of the Center Manager, this position is responsible for the delivery of clinical services and community supports to persons with severe and persistent behavioral health illness, as defined by the state authority, The Department of State Health Services (DSHS). Services are to be provided according to the Texas Resiliency and Recovery Model, and must conform to the Performance Contract, Community Service Standards, and Helen Farabee Centers policy and procedures, and Medicaid standards.
Responsibilities include, but are not limited to:
The incumbent assists consumers in making informed choices educating them on community resources and assist with accessing services. The incumbent schedules uniform assessments and updates treatment plans in accordance to consumer need. This position will be required to serve on-call after regular business hours, for which compensation is provided. The incumbent must provide face-to-face assessment and crisis intervention services to any person requesting help or presenting a crisis at any time. Teamwork, initiative and positive example in work habits are expected at all times. Provides consultation and support to fellow staff as needed. This position requires an aptitude for working with severely mentally ill, often impoverished people; and for seeing this work as a clinical specialty in which we take great pride. The incumbent should have knowledge and skills in assessment, diagnostics, treatment planning, and community support services for children, adults, and geriatric persons with behavioral health; as well as knowledge of psycho-therapeutic medications and basic casework skills. This position provides assistance keeping unassigned caseloads up to date and/or assistance to caseworkers with assigned caseloads as needed. The incumbent is accountable to the Center Manager. HFC incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employers discretion. Your work location and hours could change based on program needs.
Bachelor&rsquo;s degree from accredited college or university with major in social, behavioral or human services field. Licensure is not required. Experience with Severe and Persistent Mental illness is preferred but not required.
Must have valid driver&rsquo;s license and be insurable to drive Center vehicles. Position requires proof of PIP insurance. Must pass and maintain all Center mandated trainings.
Knowledge, Skills, and Abilities<ul><li>
Ability to read and proof correspondence, reports and computer printouts manually, etc.</li><li>
Good spelling and grammar skills.</li><li>
Ability to write progress notes according to standard, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammar.</li><li>
Ability to relate verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public.</li><li>
Display a customer service orientation; at all times treating customers as equals and partners.</li><li>
Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), familiarity with CARE.</li></ul></div>

851 Adult Mental Health Case Manager SP 3/4

Join Helen Farabee Centers and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Helen Farabee Centers

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898 Clerk II

851 Adult Mental Health Case Manager SP 3/4