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Helen Woodward Animal Center

Helen Woodward Animal Center is a unique, private, non-profit organization in San Diego County that has been dedicated to the philosophy of people helping animals and animals helping people for over 50 years. Situated on 12 acres in Rancho Santa Fe, the Center offers a variety of services that benefit the community, including educational and therapeutic programs for people, as well as humane care and adoption for animals. As a no-kill facility, it relies on private donations to support its life-saving mission.

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 Customer Service Receptionist (Club Pet Boarding)
 
 - Helen Woodward Animal Center
 
 
 Rancho Santa Fe, CA
 
 
 $20.00 an hour
 
 
 
 
 Part Time (Various days &amp; hours, one weekend day and special reservation dates required)
 
 
 
 
 Are you passionate about delivering an excellent customer experience? Do you enjoy coordinating communication, record management, and organizing all the details? If so, read on!
 
 
 
 Summary Of Responsibilites
 
 
 
 As a Customer Service Receptionist (CSR) for our Club Pet boarding facility you play an incremental role in coordinating a quality client experience. Each day your responsibilities may include the following: customer communications (via phone, email, or in person), managing reservation requests and check-ins, file and medical record-keeping, organizing and maintaining the office-space, and processing daily operational procedures.
 
 
 In this role you are a front-office ambassador to the pets boarding onsite with us. You should be energetic towards learning about cat/dog characteristics as an aspect of your role. We additionally are seeking a candidate who is genuinely excited to work with pet parents and interested in outreach by marketing our boarding services to the community. As a relations expert you are accountable for delivering an excellent customer experience and assisting a guest's needs in a pleasant and professional manner.
 
 
 
 Other Requirements Include
 
 
 
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 Demonstrated experience in building and managing positive and effective relationships
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 Solutions/results oriented and passionate about meeting individual and team goals
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 Consistent record of attendance and punctuality
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 1 year of customer service experience preferably where a high degree of communication was necessary.
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 High school degree or equivalent is required
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 Possess computer skills and proper phone etiquette
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 Familiarity with cat/dog breed characteristics to guide proper care
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 Credible background with managing multiple projects/tasks at once
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 Ability to maintain composure in a busy, loud, and fast-paced environment
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 Ability to work closely with cat and dog dander
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 This position does require moderate physical activity including walking, standing, sitting bending, lifting up to 10 lbs. Candidates can expect to work 100% of the time indoors under normal office conditions.
 
 
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 In the role of a Customer Service Receptionist you will represent the Helen Woodward Animal Center by actively working with members of our community. As a member of our team we ask that you adhere to all policies and procedures of the Center and are respectful to patrons, coworkers and animals at all times. Our mission:
 
 People help animals and animals help people
 
 is met by your participation in teamwork, communication, and respect each day you report to work.
 
 
 Helen Woodward Animal Center is a Smoke-free environment. Smoking is not permitted in any HWAC building or vehicle.
 
 
 Salary: $20 per hour
 
 
 
 Job Posted by ApplicantPro
 
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Customer Service Receptionist

Join Helen Woodward Animal Center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Helen Woodward Animal Center

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Customer Service Receptionist