Urwah Admin

help AG

<div>Job Description:
The Senior Security Engineer is responsible for administering and managing Security technologies and/or services such as Next-Generation Firewalls (Palo Alto, Fortinet), TrendMicro XDR, Proxy technologies, and vulnerability management tools (Nessus, Tenable Security Center). The Engineer will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across the client environment. The Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients.
This position will be based in Dubai, UAE and will be responsible for the administration, maintenance, and integration of NDR, EDR and Tenable (for vulnerability assessments) security platforms, operations technical analysis, assessment, and recommendations in the areas of real-time security, operational network &amp; identity management system, and applications systems security monitoring. 
Responsibilities:<ul><li>
Implement, deploy, and provide ongoing support for Nessus scan engines, Tenable Security Center, and related vulnerability scanning infrastructure.</li><li>
Support full lifecycle of Firewall (Palo Alto, FortiGate), Web Proxy, and WAF systems: configuration, tuning, performance optimization, patching, and backups.</li><li>
Lead remediation of identified vulnerabilities in alignment with SLAs and compliance requirements.</li><li>
Manage and maintain TrendMicro XDR sensors: deployment, updates, rule tuning, and threat detection.</li><li>
Write custom detection rules for IOCs and behavioral anomalies in XDR and NDR platforms.</li><li>
Perform advanced threat hunting using custom queries in EDR/NDR environments.</li><li>
Act as the primary point of contact for Managed Security Services (MSS) client issues and escalations.</li><li>
Collaborate with SOC, Threat Intelligence, and IR teams to ensure rapid response and root cause analysis.</li><li>
Manage ticketing workflows, coordinate with stakeholders for resolution, and ensure SLAs are met.</li><li>
Monitor usage of licenses, availability, and system performance, providing regular service reporting.</li><li>
Coordinate with vendors for troubleshooting, upgrades, and patch management.</li><li>
Incident analysis, investigation, and resolution for security technologies.</li><li>
Ticketing and follow up with different stake holders for the resolution.</li><li>
Configuration backup and restoration.</li><li>
Availability and performance monitoring.</li><li>
Daily/weekly/monthly service reporting as applicable.</li><li>
Vendor coordination and problem resolving.</li><li>
License usage monitoring and reporting.</li><li>
Patch/software upgrade.</li></ul>
Qualifications &amp; Skills:<ul><li>
8+ years working experience in managing and administering security solutions in large enterprise.</li><li>
Minimum 5 years of proven experience supporting and maintaining MVA, NGFWs, EDR, NDR, Web Proxy such as:<ul><li>
Nessus/Tenable Security Center</li><li>
TrendMicro XDR, NDR, Proxy platforms</li><li>
Palo Alto &amp; FortiGate NGFWs</li></ul></li></ul><ul><li>
Professional experience working with networks and network architecture.</li><li>
College degree or equivalent training with experience working in Device Managed Services, or client network environment.</li><li>
Practical hands-on experience in XDR (TrendMicro), NDR, and Microsoft Azure.</li><li>
Splunk, Azure Log analytics, or equivalent big data engine experience.</li><li>
Experience with MS Azure information protection and technologies, including solution architecture, deployment, management, and support in a large global enterprise.</li><li>
Good to have Azure, managed vulnerability (Nessus/Tenable), EDR, NDR and Next gen Firewall related security certifications.</li><li>
Knowledge of Linux and Windows operating systems.</li><li>
Experience with various other SIEM security products such as: Splunk, ArcSight, Nitro, or LogRhythm and infrastructure components such as proxies, firewalls, IDS/IPS, and DLP.</li><li>
Experience working with clients in a service delivery function.</li><li>
Shift flexibility, including the ability to provide after-hours support when needed.</li><li>
Experience working with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedures.</li></ul>
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Annual flight tickets to home country.</li><li>
Open door policy.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: o/FPUZOC0Dq/vPDlrSvHE+gKZOjPce1zLh5tWxRYVL5hfq0ioSVgAB9/SjMJNDPVPga+R+7zR5o33fpdtQsFoDwlA5KHIgJv5s2ay0sQIfdup+49S6b5ne5HUsJVhT9L74uhwC7WA0gaX7J4u5+IQP4=</div>

Senior Security Engineer (NGFWs, XDR, Proxy)

<div>Help AG is looking for a talented and experienced Security Engineer &ndash; NGFW &amp; DDOS, Azure who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients. Expertise in technologies such as Arbor Peakflow, Arbor APS/AED, Fortinet Firewalls, Palo Alto firewalls &amp; Panorama, Cisco ASA and Firepower Firewalls, Juniper Firewalls, F5 (LTM) is highly recommended. 
Responsibilities:<ul><li>
Act as L1 for DDOS &amp; Firewall technologies for Help AG customers.</li><li>
Able to monitor, operate, maintain, and troubleshoot IP Networks and interconnected Network Security technologies</li><li>
Provide timely response to all incidents, outages, and performance alerts.</li><li>
Takes responsibility in handling incidents and escalate timely to SME teams.</li><li>
Calling and Notifying customers and different stakeholders&rsquo; teams to provide faster resolution and updates.</li><li>
Should be working in a 24*7 support team.</li></ul>
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree in computer science, information technology, or a related field.</li><li>
Should have expert and in-depth knowledge of Complex IP Networks.</li><li>
Should have solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques.</li><li>
Should have demonstrable experience of working in extreme pressure and customer facing environments.</li><li>
Should have at least 3+ years demonstrable industry experience.</li><li>
Should have Network Operations / Security Operations experience.</li><li>
Should have fair understanding of ITIL change management, problem management and incident management.</li><li>
Should have experience to work under pressure and with strict SLA&rsquo;s.</li><li>
Sound understanding of common services (web, mail, FTP, DNS, etc), network vulnerabilities and network attack patterns.</li><li>
Self-motivated and a professional attitude.</li><li>
Sound understanding of common services (web, mail, FTP, DNS, etc), network vulnerabilities and network attack patterns.</li><li>
Experience with many/all the following security controls:</li></ul>
Firewalls
Intrusion Prevention Systems
Antimalware
Two factor Authentication
Sandboxing
Virtual Private Networks
Firewall Rules Auditing<ul><li>
Self-motivated and a professional attitude.</li><li>
Excellent Customer facing skills.</li><li>
Excellent communication and listening skills.</li><li>
Excellent teambuilding, customer service, and interpersonal skills.</li><li>
Must possess good decision-making skills, be very organized and detail oriented.</li><li>
Skills in handling technical conflicts, organizational challenges, planning and implementation challenges.</li><li>
Judgment, decision making, cooperation, sensitivity to others, technical problem-solving, system troubleshooting, and business writing.</li></ul>
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual flights tickets to home country.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: r3guHRKHPgrIzjib+65FIYrTjydo2C+lfhrIMZz5cXrmVmytb95DrKK09NpIanC2UdZDcNVZJOZMkontyG4oCckPhN6H26sTFQYpJS0Keyyw6EMZL0csGj8cdjwU1YQkNZZDkHl1rTY=</div>

Security Engineer – NGFW & DDOS, Azure

<div>Help AG is looking for a talented and enthusiastic Security Analyst who will have a strong knowledge and interest in network security. Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents.
This role requires:<ul><li>
2-4 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.</li><li>
2-4 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.</li></ul> 
Responsibilities<ul><li> 
Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents.</li><li>
Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.</li><li>
Conduct analysis of log files, including forensic analysis of system resource access.</li><li>
Review customer reports to ensure quality and accuracy.</li><li>
Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.</li><li>
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.</li><li>
Respond in a timely manner (within documented SLA) to support, threat, and other cases.</li><li>
Document actions in cases to effectively communicate information internally and to customers.</li><li>
Resolve problems independently and understand escalation procedure.</li><li>
Maintain a high degree of awareness of the current threat landscape.</li><li>
Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.</li><li>
Perform other essential duties as assigned.</li><li>
Able to work in rotating shifts within a 24/7 operating environment.</li></ul> 
Qualifications &amp; Skills<ul><li> 
A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree.</li><li>
An active interest in internet security, incident detection, network and systems security.</li><li>
A sound knowledge of IT security best practices, common attack types and detection/prevention methods.</li><li>
Demonstrable experience of analysing and interpreting system, security, and application logs.</li><li>
Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce.</li><li>
Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, NitroSecurity, etc.</li><li>
TCP/IP knowledge, networking, and security product experience.</li><li>
Knowledge of Cyber Kill Chain and MITRE ATT&amp;CK frameworks.</li><li>
Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.</li><li>
CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable.</li><li>
Outstanding organizational skills.</li><li>
Exclusive focus and vast experience in IT.</li><li>
Strong analytical and problem-solving skills.</li><li>
A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure.</li><li>
Very good communication skills.</li><li>
Strong written and verbal skills.</li><li>
Strong interpersonal skills with the ability to collaborate well with others.</li><li>
Ability to speak and write in English is required; Arabic is preferred.</li></ul> 
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Annual flight tickets to home country.</li><li>
Open door policy.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: ZWvySup+GmpELo9g2+j6UhL7rQ6hbWqsXD9jXvwHtdm2WBIW5stbG0yLoVvr5ah0pHq7bu7rgj6K32qohhvJbqbRhZd4tS7vk2yIxmhtn5jE3Jf72KD4kGS1B83b</div>

Security Analyst

<div>Help AG is looking for a talented and experienced Resident Resource Manager who will play a pivotal role in managing the end-to-end lifecycle of resident cybersecurity professionals deployed at client sites. This role involves understanding client requirements, headhunting and recruiting suitable candidates, managing screening and onboarding, handling commercial and contractual matters, and ensuring the continuous career development of deployed resources. The ideal candidate will be a strategic partner to both clients and internal stakeholders, ensuring high-quality talent acquisition and retention in alignment with business needs. 
Responsibilities:
Client Engagement &amp; Requirement Gathering:<ul><li>
Act as the primary point of contact for clients regarding resident staffing needs.</li><li>
Conduct regular meetings with clients to gather and validate manpower requirements.</li><li>
Translate client expectations into clear, actionable job profiles and sourcing criteria.</li></ul>
Talent Sourcing &amp; Recruitment:<ul><li>
Execute targeted headhunting campaigns to attract top-tier cybersecurity and IT professionals.</li><li>
Collaborate with internal recruitment teams or external agencies to identify and shortlist candidates.</li><li>
Lead candidate screening, technical assessments, and interview coordination.</li></ul>
Contract &amp; Commercial Management:<ul><li>
Draft and negotiate commercial proposals and contract terms with clients and candidates.</li><li>
Coordinate with legal and procurement teams to finalize service agreements and employment contracts.</li><li>
Ensure compliance with local labor laws and company policies in all contractual matters.</li></ul>
Onboarding &amp; Deployment:<ul><li>
Manage the onboarding process, including documentation, access provisioning, and orientation.</li><li>
Ensure seamless deployment of resources to client locations with minimal operational disruption.</li><li>
Serve as the go-to escalation point for any onboarding or deployment issues.</li></ul>
Resident Lifecycle Management:<ul><li>
Monitor the performance, satisfaction, and engagement of deployed residents.</li><li>
Conduct regular check-ins and feedback sessions with both clients and residents.</li><li>
Identify career development needs and propose upskilling or progression plans.</li></ul>
Reporting &amp; Governance:<ul><li>
Maintain accurate and up-to-date records of all resident deployments.</li><li>
Provide regular reports on recruitment progress, resource utilization, and contract renewals.</li><li>
Ensure service delivery aligns with SLAs, KPIs, and client expectations.</li></ul>
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree in human resources, Business Administration, Cybersecurity or a related field.</li><li>
Professional certifications in HR, talent acquisition, or project management are a plus.</li><li>
1+ years of experience in talent acquisition or resource management, preferably within the IT or cybersecurity domain.</li><li>
Proven track record of managing large-scale client engagements and resource deployments/hiring.</li><li>
Proficient in using ATS, HRMS, and productivity tools (Excel, PowerPoint, etc.).</li><li>
Knowledge of KSA labor laws and employment practices is a strong advantage.</li><li>
Strong understanding of contractual and commercial negotiation in a B2B services environment.</li><li>
Excellent communication, stakeholder management, and negotiation skills.</li><li>
Strong organizational and project management abilities.</li></ul>
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: xFt8RyEKvKmMSLLjJacd4QUJdseUSJ2IR+hw425WCiJqknaNk1ca07uz0jsi1EiKiB4540Tj51NNCAzBIMu723015P/F8U51viXNB1slY/XbGBDsm9zbMBsu6dFlLRmmTYUt8Q==</div>

Resident Resource Manager

<div>Help AG is looking for a talented and experienced Offensive Security Consultant (VAPT)
who will be involved in the opportunity to engage in a wide range of activities related to cybersecurity and penetration testing. Here are the key areas they will be involved in:<ul><li>
Vulnerability assessment and penetration testing services for web applications.</li><li>
Web application audits.</li><li>
Mobile application penetration testing (iOS &amp; Android).</li><li>
Source code review and software assurance maturity audits.</li><li>
Red teaming and infrastructure security assessment.</li><li>
Ability to perform internal and external penetration testing.</li><li>
Vulnerability research.</li></ul> 
Responsibilities:<ul><li> 
Perform the vulnerability assessment and penetration testing as per Help AG&rsquo;s methodology and scope of the assigned project.</li><li>
Populate the VA and PT knowledge base with new learned techniques, attacks or other zero day findings.</li><li>
Update the Help AG penetration testing guideline by documenting the newly added attacks and procedures to the methodology.</li><li>
Attend technical customer meetings.</li><li>
Research new threats.</li><li>
Perform security assessments independently</li></ul> 
Qualifications &amp; Skills:<ul><li> 
Bachelor or MSc in Computer Science or relevant degree.</li><li>
0 - 3 years of experience as a penetration tester.</li><li>
Knowledge in web-based programming</li><li>
Technical writing (including articles, demonstrations, reports and technical blogs)</li><li>
OSCP or OSCE certified.</li><li>
SANS certifications are optional.</li><li>
Good vision, creativity and problem-solving skills.</li><li>
Software development: the language is not important; we look for the ability to quickly adapt to any language as needed as per the required responsibilities.</li><li>
Good presentation skills.</li><li>
Fast learner.</li><li>
Self-motivation and eagerness to learn.</li><li>
Team player.</li></ul> 
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; in2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business</div> <div id='job-id'>Job Id: A7movHn4dKpwfSuYfuhhtDxs/8E63x848vh8xahnyjXGLPN3kj7PyI+WLyHbqwjFGl7vkXQaaJzgjhVvoDtUryrjpzt7g7VvPt6MusMJNofQHU+5ohkgD2FsQo7g4RzAGOs6HvqoxAxjBBAljWwz</div>

Offensive Cybersecurity Consultant (VAPT)

<div>Help AG is looking for a talented Inside Sales Representative who will be responsible for outbound prospecting into target accounts and for inbound lead qualification within an assigned territory. This role requires a motivated self-starter capable of making things happen and getting results. You will utilize phone, email, and other channels of prospecting to contribute to building a pipeline of qualified opportunities through the creation of leads, pre-qualifying prospects, and initiating prospect meetings. 
The Inside Sales Representative will report to the Sales Director / Country Director and be part of a team that includes field sales, business development managers, Solutions architect working collectively to exceed monthly and quarterly sales performance goals. 
Responsibilities:<ul><li> 
Responsible for generating leads and hunt and find new prospects.</li><li>
Conduct research to identify leads and reach business targets through telephone, email, webinar and other modern virtual presence technologies.</li><li>
Develop sales opportunities by researching and identifying potential accounts.</li><li>
Identify decision-makers within targeted leads to begin the sales process.</li><li>
Penetrate all targeted accounts and radiate sales from within client base.</li><li>
Create and deliver qualified opportunities to other team members.</li><li>
Deal with SME and small leads or opportunities.</li><li>
Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.</li><li>
Where necessary, support marketing efforts such as trade shows, exhibits, and other events.</li></ul>
Qualifications &amp; Skills:<ul><li> 
Must be a Saudi National.</li><li>
1-2 years B2B sales or business development experience.</li><li>
Experience in IT or cyber security field.</li><li>
Self-starter with sales &ldquo;hunter&rdquo; mentality.</li><li>
Strong competitive nature and desire to win.</li><li>
Highly coachable and interested in developing sales skills through ongoing coaching and training.</li><li>
Excellent verbal and written communication skills in English &amp; Arabic.</li><li>
Sense of urgency, ability to constantly prioritize, awareness of timelines and deadlines.</li><li>
Strong organizational and time management skills.</li><li>
Superior relationship building skills.</li><li>
Ability to work independently and as part of a team.</li><li>
Proficiency in Microsoft and Google Office Suites, along with Salesforce CRM.</li><li>
Must be based in Riyadh.</li><li>
Ability to coordinate complex activities in a fast-paced environment.</li></ul> 
 Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us: 
Help AG is the cyber security arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: 20vKVoqZ54f3mndD/CFL2AlFob0OgPsQlL1VWunUWbjgtdU+XKMUIs2KQwo9vlfSRyU3ymf0Hky490uZBjMfdteJkSwW9NdqLV400KM8mF4ZMZqBt52Axy9zJD9/UbU0YbxujQ==</div>

Inside Sales Representative

<div>Help AG is looking for a talented and dynamic HR Intern who will provide valuable support to the HR department by assisting in various human resources functions. This role offers an excellent opportunity for a motivated individual to gain hands-on experience in different aspects of HR operations, including recruitment, onboarding, employee relations, training and development, employee engagement initiatives and overall HR administration. The HR Intern will work closely with experienced HR professionals, contributing to the overall success of the HR department and the organization as a whole. The aim of the internship is to provide a solid foundation for understanding HR processes and best practices within a dynamic organizational setting. 
Responsibilities:<ul><li> 
Assist with job postings, resume screening, and scheduling interviews.</li><li>
Conduct initial phone screenings and reference checks.</li><li>
Coordinate candidates for interviews and new hire onboarding.</li><li>
Help prepare onboarding materials and welcome new employees.</li><li>
Coordinate orientation sessions and ensure a smooth onboarding experience.</li><li>
Assist with data entry and data management, create reports and graphics, review accuracy and completeness of entries.</li><li>
Help maintain positive employee relations, assist in organizing training sessions, workshops, and contribute to employee engagement initiatives like wellness and other HR events.</li><li>
Participate in HR projects and initiatives as assigned.</li><li>
Conduct research and contribute to the development of HR programs.</li></ul> 
Qualifications &amp; Skills:<ul><li> 
Currently pursuing a bachelor's degree in human resources, Business Administration, or a related field.</li><li>
Strong interest in pursuing a career in Human Resources.</li><li>
Interest in new technologies and passion in working with people.</li><li>
Excellent verbal and written communication skills.</li><li>
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>
Attention to detail and ability to handle confidential information.</li><li>
Strong organizational and time management skills.</li><li>
Ability to work independently and as part of a team.</li><li>
Proactive attitude and willingness to learn.</li><li>
Basic knowledge or experience in Junior HR role is a plus.</li></ul> 
Benefits:<ul><li> 
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us: 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: 9jM0RPrmU5MgV73cUzqIkiNepEnhttMPmGxuUu/cybZAmPisT1+5zN9zAYt1eQuAGzmGt+sMDCMD0NJimIQOQynbueJCqVoBCexcphvwFjnMyu7eHso=</div>

HR Intern

<div>Help AG is looking for a talented and enthusiastic individual to join as an Digital Forensic and Incident Response Specialist under the Cyber Defense Department. If you have a strong knowledge and interest in incident response and/or digital forensics, this position might be the right one for you. 
The Digital Forensic and Incident Response Specialist will be responsible for leading the Digital Forensics and Incident Response team and performing off-site and on-site Incident Response activities and customer engagements, leveraging multiple security technologies, guiding and leading customers in the handling of Security Incidents and examining IT and security systems using best-practice digital forensic methods to detect, validate and mitigate IT security related incidents. 
Responsibilities:<ul><li> 
Lead and mentor the DFIR team and act on daily management tasks.</li><li>
Lead and coordinate incident response activities in unknown environments, including triage, containment, eradication, and remediation.</li><li>
Conduct in-depth forensic investigations to determine the root cause of security incidents and breaches.</li><li>
Develop and maintain standard incident response plans, best practices, policies, and procedures.</li><li>
Develop custom incident response plans tied to specific environments and customer situations.</li><li>
Collaborate with cross-functional teams, including IT, legal, and management, to ensure a coordinated response to security incidents.</li><li>
Examinate and analyze logs/data from a broad variety of security technologies, such as but not limited to Antiviruses, IDS/IPS, Firewalls, Switches, VPNs and other security data and log sources.</li><li>
Perform forensic analysis of different artifacts including RAM, packet captures, logs and disk images.</li><li>
Reverse engineer malicious software and develop signatures and indicators of compromise.</li><li>
Actively develop incident response tools, scripts, and various detection content.</li><li>
Research Red Team techniques, develop custom detection queries, rules, watchlists and other content, and conduct threat hunts.</li><li>
Articulate and execute common Incident Response methods (e.g. SANS).</li><li>
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.</li><li>
Work on-site as required with clients during Live Security Incidents.</li><li>
Maintain a high degree of awareness of the current threat landscape.</li><li>
Champion excellence and support others in delivering it through active knowledge sharing with team members, writing technical articles for internal knowledge bases, blog posts and reports as required or requested.</li><li>
Create and present customer reports to ensure quality, accuracy and value to the client.</li><li>
Provide technical expertise and guidance to junior incident response and forensic investigation team members.</li><li>
Stay current with industry trends, emerging threats, and best practices in incident response and digital forensics.</li><li>
Perform other essential duties as assigned.</li></ul> 
Qualifications &amp; Skills:<ul><li> 
A degree in Computer Science, Information Systems, Electrical Engineering or a closely related degree.</li><li>
A sound knowledge of IT security best practices, common attack types and detection/prevention methods.</li><li>
Demonstrable experience in accountability for and applying the methods of Incident Response, including adherence to process and direct engagement with stakeholders.</li><li>
3+ years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, malware analysis, reverse engineering or threat detection.</li><li>
Demonstrate experience in handling Incident Response engagements (APTs and Ransomware) using the SANS Incident Response method (or similar).</li><li>
Strong background or equivalent experience in four of the following: Security Threat and Event Analysis, Network Security Operations or Engineering, Reverse Engineering, Malware Analysis, Windows/Linux/OSX Forensics, Penetration Testing, Active Directory and Azure Administration.</li><li>
At least 2-3 years of experience as a Senior or Lead Analyst, or equivalent experience guiding, mentoring and teaching other Analysts/Security Professionals how to handle Security Incidents.</li><li>
Knowledge of attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.</li><li>
CISSP, GCIA, GCIH, GCFA, GCFE, GREM, OSCP certification would be preferable.</li><li>
Static reverse engineering and analysis of malware written in different languages (X86/X64/C/C#, Go, etc.), signatures and Yara/Snort/Sigma rules development.</li><li>
Demonstrable experience in analyzing and interpreting system, security and application logs.</li><li>
Broad knowledge of the type of events that Firewalls, IDS/IPS and other security related devices produce.</li><li>
Demonstrable experience in the use of Digital Forensics tools, techniques and concepts including creating and using custom tools and scripts.</li><li>
Strong knowledge of Red Team tactics and ability to find adversary traces on Enterprise scale.</li><li>
Rapid development in scripting languages: Python/PowerShell /Bash.</li><li>
Deep TCP/IP knowledge, networking and security product experience.</li></ul> 
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: QFX8I3hfBprhfkrCCJ9XqVhNo0iLxsLGkNVdyc2Xzj6p4LhIOpJf2GqCzYKbkvRqPNJLA0pGewa+wtJ83cVhV+ujxWsHA2MyO2z7Raocw30jpPBZdSKHTfTKkGsJos20LANHC/Ur3mXzQ+LCBe2Nb/Buu8Z8jg==</div>

Digital Forensic and Incident Response Specialist

<div>Help AG is seeking a motivated and talented individual to join our team as a Cybersecurity Intern for 6 months. This internship provides a unique opportunity to gain hands-on experience in the dynamic field of cybersecurity and contribute to real-world projects. As a Cybersecurity Intern, you will work closely with our experienced team of cybersecurity professionals and assist in various aspects of cybersecurity operations. 
Responsibilities:
Cyber Defence (SOC)<ul><li> 
Associate Security Analyst intern part of the Cyber Defence, Managed Security Services team.</li><li>
Monitor security incidents/events.</li><li>
Gain knowledge in incident handling and threat intelligence.</li><li>
Hands-on experience with commercial SOC products (e.g., SIEM, EDR, NDR, TIP&hellip;etc.).</li><li>
Lab-based training.</li></ul> 
Offensive Cybersecurity<ul><li> 
Associate Offensive Cybersecurity intern part of the Security Analysis team.</li><li>
Understand attack lifecycle.</li><li>
Conduct Vulnerability Assessment &amp; Penetration testing.</li><li>
Exposure on web, mobile, network and physical PT.</li></ul> 
Governance Risk and Compliance (GRC)<ul><li> 
Associate GRC Consultant intern part of the Cyber Trust Advisory team.</li><li>
Develop and fine tune GRC documents.</li><li>
Engage with consultants in customer meetings.</li><li>
Work with local regulations and standards.</li></ul> 
Cyber Engineering<ul><li> 
Associate Integration intern part of the Integration and Support team.</li><li>
Design, configure and implement cybersecurity commercial solutions/products.</li><li>
Deploy and configure network security solutions (firewalls, proxy&hellip;etc.).</li><li>
Deploy and configure SOC solutions (SIEM, VA, EDR&hellip;etc.)</li></ul> 
Qualifications &amp; Skills:<ul><li> 
Graduate with a Bachelor&rsquo;s or master&rsquo;s degree in Cybersecurity, Information Technology, Computer Science, or a related field.</li><li>
Strong interest in cybersecurity with a basic understanding of network &amp; security principles.</li><li>
Familiarity with common cybersecurity tools and technologies is a plus.</li><li>
Excellent communication and teamwork skills.</li><li>
Eagerness to learn and contribute to a dynamic and fast-paced environment.</li></ul> 
Benefits:<ul><li> 
Hands-on experience in a leading cybersecurity company.</li><li>
Exposure to cutting-edge cybersecurity technologies.</li><li>
Mentorship from experienced cybersecurity professionals.</li><li>
Networking opportunities within the cybersecurity industry.</li><li>
Monthly stipend.</li></ul> 
About Us: 
Help AG is the cyber security arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: K9MJEYFk/68srC3llzDjLrbXX6su7y4nqAIlVNe8bFNr/umo+yHimtrWwQsdqgyFWgBy8H5lAmgJEZQ5ZoZ3XVnj7LEoi0zmagXeqCfYaZpkR9ImNflXdzrdCMqaXdaDXg==</div>

Cybersecurity Intern

<div>Help AG is looking for a talented and enthusiastic Cybersecurity Defense Analyst to join our Cybersecurity Operations Center (CSOC) team as part of our Managed Security Services (MSS) business unit. If you have strong knowledge and interest in Cybersecurity, this position might be the right one for you. The Senior Cybersecurity Defense Analyst will be responsible for monitoring multiple client environments, guiding, leading other Security Analysts, and conducting forensic analysis and threat hunting to detect and identify Cybersecurity incidents/breaches. The candidate is also expected to be up to date with Cybersecurity intelligence and threat landscape. 
Responsibilities<ul><li>
Monitor multiple security technologies, such as IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.</li><li>
Correlate and analyze events using SIEM tools to detect security incidents.</li><li>
Create, follow and present detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents.</li><li>
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.</li><li>
Respond in a timely manner (within documented SLA) to support, investigate, and other cases.</li><li>
Document actions in cases to effectively communicate information internally and to customers.</li><li>
Resolve problems independently and understand escalation procedure.</li><li>
Maintain a high degree of awareness of current threat landscape and cybersecurity intelligence.</li><li>
Spread the cybersecurity intelligence across the team of analysts and engage in threat hunting activities.</li><li>
Lead delivery, and support others in the delivery, of knowledge sharing with analysts and writing technical articles for Internal knowledge bases, blog posts and reports as requested.</li><li>
Perform other essential duties as assigned.</li><li>
Analysis of log files, includes forensic analysis of system resource access.</li><li>
Create, follow and present customer reports to ensure quality, accuracy, and value to clients.</li><li>
Creation of new content (Use Cases, Queries, Reports) within the SIEM platform.</li><li>
Education and training of other analysts in use and operation of SIEM platform.</li><li>
On-site work with clients as required.</li></ul><ul><li>
Engage with client Incident Response team as required.</li><li>
Generate cybersecurity Threat Intelligence reports.</li></ul> 
Qualifications and Skills<ul><li>
Saudi National will be preferrable.
</li><li>Bachelor&rsquo;s or master&rsquo;s degree in Cybersecurity, Computer Science, Information Systems, Electrical Engineering, or a closely related degree.</li><li>
An active interest and passion in cybersecurity, incident detection, network, and systems security.</li><li>
1 - 5 years of experience in cybersecurity, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, threat intelligence/hunting or digital forensics.</li><li>
A sound knowledge of IT security best practices, common attack types and detection / prevention methods.</li><li>
Demonstrable experience of analyzing and interpreting system, security, and application logs. 
Knowledge of the type of events that both Firewalls, IDS/IPS and other security related devices produce.</li><li>
Experience in using Splunk as an analyst for Threat and Incident Detection is required.</li><li>
Experience with ArcSight, LogRhythm, QRadar, is preferable but not mandatory.</li><li>
Strong understanding of Cyber Kill Chain and MITRE ATT&amp;CK frameworks and techniques.</li><li>
Solid understanding of TCP/IP and network concepts and principles.</li><li>
Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS.</li><li>
Professional certificates are highly preferred (e.g., CCIE, OSCP, CISSP, GSEC, GCIA, GCIH, GMON, GREM, GDAT, GCFE, etc.).</li><li>
An experienced Analyst who aspires to be a leader and is committed to learning the principles of leadership and the role of a leader.</li><li>
Outstanding organizational skills.</li><li>
Exclusive focus and vast experience in IT.</li><li>
Very good communication skills.</li><li>
Strong analytical and problem-solving skills.</li><li>
A motivated, self-managed, individual who can demonstrate exceptional analytical skills and work professionally with peers and customers even under pressure.</li><li>
Strong written and verbal skills.</li><li>
Strong interpersonal skills with the ability to collaborate well with others.</li><li>
Ability to speak and write in English is required; Ability to speak and write in both English and Arabic is preferred.</li><li>
Well-versed in developing content for SIEM (creating, fine tuning) use cases and rules.</li><li>
Experience with automation tools (SOAR) is preferred.</li><li>
Experience in Malware Analysis / Reverse Engineering is preferred.</li></ul>
Benefits<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul>
About Us 
Help AG is the cyber security arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendoragnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: aAzLzVbO/uR1PEuR+eBuN7XYrjKe0ul95KCFy8I48IdkynCbKAtEFPI28Fby6uvVQYGqDPSXocb8OVVUiSavLkxF++W9E/vQkM91Id3WrFP8gtb8zN6ySjoght1PhqPga13oEIAJhI8ymQ==</div>

Cybersecurity Defense Analyst

<div>HelpAG is looking for an experienced Cybersecurity Consultant (SASE &amp; MDM) who possess a deep expertise in Netskope Secure Access Service Edge (SASE) and VMware Mobile Device Management (MDM). This role requires a seasoned professional capable of delivering high-quality security solutions and support, including occasional client visits to provide hands-on assistance and ensure optimal service delivery. As a Cybersecurity Consultant, you will play a critical role in safeguarding our clients' information and infrastructure while helping to drive forward our security strategy and initiatives. 
Responsibilities<ul><li>
Serve as a subject matter expert for Netskope SASE and VMware MDM for operational issues and discussions.</li><li>
Implement and manage Netskope SASE solutions, including secure web gateway, cloud access security broker (CASB), and zero-trust network access (ZTNA).
</li><li>Configure and administer VMware MDM solutions to ensure secure management of mobile devices.
</li><li>Troubleshoot issues related to SASE and MDM deployments, including network performance, policy enforcement, and user access.</li><li>
Collaborate with other engineers and OEMs to develop new strategies for securing mobile and cloud environments.</li><li>
Provide support and guidance to the SOC and other teams on incidents related to SASE and MDM technologies.</li><li>
Design and implement policies and configurations to enhance security and compliance in mobile and cloud environments.</li><li>
Develop and maintain operational documentation for SASE and MDM solutions to ensure a well-managed and mature infrastructure.
</li><li>Work with vendors to support SASE and MDM solutions, including troubleshooting, upgrades, and patch management.
</li><li>Monitor alerts and events generated by SASE and MDM systems and other related technologies.
</li><li>Follow and improve incident response processes for events involving SASE and MDM technologies.</li></ul>
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree in information security or IT-related matter or equivalent experience.</li><li>
Proven experience with Netskope SASE solutions, including secure web gateway, CASB, and ZTNA.
</li><li>Proficiency in VMware MDM technology support and event handling.
</li><li>Experience in the administration of SASE and MDM tools, including configuring policies, upgrades, and patches.</li><li>
Technical knowledge of network security, cloud infrastructure, mobile device security, and modern web applications. Excellent oral and written communication skills for collaborating with office-based and remote team members and customers.
</li><li>Strong troubleshooting and remediation skills for complex issues.
</li><li>Ability to document and diagram technical processes and workflows.
</li><li>Solid understanding of network security technologies, data center traffic flow, and advanced troubleshooting techniques.
</li><li>Demonstrable experience working under extreme pressure and in customer-facing environments.
</li><li>Skills in judgment, decision making, cooperation, technical problem-solving, system troubleshooting, and business writing.
</li><li>Ability to convey complex technical information clearly and concisely to both technical and nontechnical stakeholders.</li><li>
Work effectively with cross-functional teams to achieve security objectives.</li></ul>
Benefits
<ul><li>Health insurance with one of the leading global providers for medical insurance.
</li><li>Career progression and growth through challenging projects and work.
</li><li>Annual flights tickets.</li><li>
Employee engagement activities throughout the year.
</li><li>Tailored training &amp; development program.
</li></ul>About Us
Help AG is the cyber security arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor- agnostic, trustworthy, independent, and cyber security focused.
With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business</div> <div id='job-id'>Job Id: XWmKRAVxUdnm4vIH9t/cos86NAVkCzNbTrKLREm1gjIz/GbSVX7aXJZXcgONyhjmzAXd+X3ombXpzqX2u/Mlu+VcFhAbeF/taCgMON9tQWP1fKM8mCoOsHquv1uHz7T5BhCmFTA=</div>

Cybersecurity Consultant (SASE & MDM)

<div>Help Ag is looking for a Cyber Threat Intelligence Analyst (TIA) who will be a part of the Cyber Defense team, responsible to help collect, analyze, and disseminate cyber intelligence impacting the company or its customers. The ideal candidate will be a professional with experience in cyber intelligence/cyber risk, delivering equivalent services to organizations, with drive and creativity. This is a fantastic opportunity for a passionate professional that wants to evolve in the Cyber Intelligence world. The position will involve essential duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work 
Responsibilities<ul><li>
Identify, collect, and perform analysis of raw, primary, and secondary data derived from various sources.</li><li>
Create and update General Intelligence Requirements (GIR)s, Priority Intelligence Requirements (PIR)s, and Organization Specific Intelligence Requirements (OSIR)s for customers.</li><li>
Create threat profiles and threat landscapes for companies and or customers.</li><li>
Create diamond models around customers and threat adversaries.</li><li>
Improve the creation and delivery of intelligence information to customers and partners, via different reports and tools, linking the dots and adding value to the service delivered.</li><li>
Perform investigations on the internet and dark web on different topics, from broad investigations to specific searches.</li><li>
Identify, assess, and track tactics, techniques, and procedures of cyber threat actors.</li><li>
Provide threat review and validation to customers on their exposure to cyber security risks, threats, and potential impact.</li><li>
Provide actionable strategic, technical, and tactical cyber intelligence to company &amp; its subsidiaries through weekly, monthly, and ad hoc reports, briefings, and presentations.</li><li>
Conduct Internet searches, in English and Arabic, to profile customers&rsquo; online presence and optimize data feeds into back end cyber threat harvesting and analysis solutions.</li></ul><ul><li>
Apply advanced search techniques (e.g., Boolean terms) in Google/Bing search engines, social sites, domain databases, darknet, etc. to recue false positives.</li><li>
Support customers in take down efforts to remove fraudulent, offensive, and suspicious online content.</li><li>
Be up to date on knowledge of attacker tools/techniques, country and regional cyber threats, business, and political landscapes to reflect their context into detected/created threats to reduce false positives to help improve generated reports.</li><li>
Provide feedback and recommendations to Backend Cyber defense teams such as the MDR Team to enhance detection's (e.g., false positives, generic data, fine-tuning, updated info, etc.) and improve portal performance and/or experience.</li><li>
Understand customer industries to generated Arabic keywords to support searches of online Arabic content.</li><li>
Identify new information sources (English and Arabic), search keywords (English and Arabic) and best practices to achieve more accurate and customer related threat detection.</li><li>
When customers request ad-hoc investigations, assist in defining the investigation scope, delivery date and present the findings to the customer (report).</li><li>
Understand and perform analysis of competing hypotheses (ACH) for use in threat hunting and advisory production.</li><li>
Manage the life cycle of threat intelligence.</li><li>
Maintain a high degree of awareness of the current threat landscape.</li><li>
Assist in providing threat and vulnerability analysis as well as security advisory services.</li><li>
Participate in knowledge sharing with other Analysts and writing technical articles for Internal Knowledge Bases.</li></ul><ul><li>
Perform tasks independently with some oversight.</li><li>
Deliver Cyber Intelligence services.</li><li>
Research and craft analytic papers and deliver intelligence briefings under short deadlines on various geographical and functional topics.</li><li>
Use knowledge, creativity, and analytic tradecraft best practices to obtain solutions to complex problem.</li></ul>
Qualifications &amp; Skills:<ul><li>
A Degree in Computer Science, Information Systems, Electronics Engineering, or a closely related degree.</li><li>
1 - 4 years&rsquo; experience as a TIA or related position.</li><li>
An active, demonstrable interest in cyber threat detection, and cyber threat intelligence.</li><li>
A thorough understanding of IT systems and network security concepts, network protocols.</li><li>
Thorough understanding of cyber threats and warfare such as Internet services attacks, User attacks, APTs, malicious mobile apps, online fraud, dark-net, hackers&rsquo; tools/techniques, hacktivist, etc.</li><li>
Knowledge of latest global cyber-attacks, prominent ransomware, APT groups.</li><li>
Demonstrable knowledge around GIR creations and threat profiling/landscaping</li><li>
Demonstrable knowledge of cyber threat intelligence, threat actors, malware, tactics, techniques, and procedures (TTPs), intelligence analysis, use of diamond models and various security methodologies and processes.</li><li>
Demonstrable knowledge analysis of competing hypotheses (ACH) for evaluating multiple competing hypotheses for observed data.</li><li>
Deep knowledge of IT security best practices, common attack types, and detection/prevention methods.</li><li>
Demonstrable knowledge of cyber operational security, log analysis, netflow analysis, incident response, malware analysis, computer forensics, and/or cybercrime.</li><li>
Demonstrable knowledge on deep and dark web.</li></ul><ul><li>
Good understanding of the cyber kill chain or attack vectors.</li><li>
Excellent verbal and written communication skills including the ability to clearly articulate technical and strategic level cyber matters to a variety of audiences.</li><li>
Ability to multitask, prioritize, and manage time effectively.</li><li>
Strong attention to detail.</li><li>
Excellent interpersonal skills and professional demeaner.</li><li>
Excellent customer service skills.</li><li>
Formal Intelligence Analysis training &amp; certifications like GCTI, GOSI, C|TIA , Security+, RCIA, CTIP , CPTIA, CRTIA, CTIS-I and or CTIS-II.</li></ul>
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul>
About Us: 
Help AG is the cyber security arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: H14V1lICPQ6aOYchTV6m34SrOVDnJh65GfaV36hPu1r2DcdfTKd9ESKbmnS3+TI5PKzg687Y+VPxI435gwhzg6CD1wi6wb68lxZ84tsHWHpgjjsL3ZMhP1uc0HbcBu5Mtm7Xh95YecV1+afBeWU=</div>

Cyber Threat Intelligence Analyst

<div>Help AG is looking for a talented and enthusiastic individual to join our Cybersecurity Operations Center (CSOC) team as part of the Managed Security Services (MSS) business unit. If you have strong knowledge and interest in Cybersecurity, this position might be the right one for you. The Cyber Defense Analyst (L2/L3) will be responsible for monitoring multiple client environments, guiding, leading other Security Analysts, and conducting forensic analysis and threat hunting to detect and identify Cybersecurity incidents/breaches. The candidate is also expected to be up to date with Cybersecurity intelligence and threat landscape. 
Responsibilities<ul><li>
Monitor multiple security technologies, such as IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.</li><li>
Correlate and analyze events using SIEM tools to detect security incidents.</li><li>
Create, follow and present detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents.</li><li>
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.</li><li>
Respond in a timely manner (within documented SLA) to support, investigate, and other cases.</li><li>
Document actions in cases to effectively communicate information internally and to customers.</li><li>
Resolve problems independently and understand escalation procedure.</li><li>
Maintain a high degree of awareness of current threat landscape and cybersecurity intelligence.</li><li>
Spread the cybersecurity intelligence across the team of analysts and engage in threat hunting activities.</li><li>
Lead delivery, and support others in the delivery, of knowledge sharing with analysts and writing technical articles for Internal knowledge bases, blog posts and reports as requested.</li><li>
 Perform other essential duties as assigned.</li><li>
Analysis of log files, includes forensic analysis of system resource access.</li><li>
Create, follow and present customer reports to ensure quality, accuracy, and value to clients.</li><li>
Creation of new content (Use Cases, Queries, Reports) within the SIEM platform.</li><li>
Education and training of other analysts in use and operation of SIEM platform.</li><li>
On-site work with clients as required.</li><li>
Engage with client Incident Response team as required.</li><li>
Generate cybersecurity Threat Intelligence reports.</li></ul> 
Qualifications<ul><li>
2-5 years of experience in cybersecurity, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, threat intelligence/hunting or digital forensics.</li><li>
Bachelor&rsquo;s/Master&rsquo;s Degree in Cybersecurity, Computer Science, Information Systems, Electrical Engineering, or a closely related degree.</li><li>
An active interest and passion in cybersecurity, incident detection, network, and systems security.</li><li>
A sound knowledge of IT security best practices, common attack types and detection / prevention methods.</li><li>
Demonstrable experience of analyzing and interpreting system, security, and application logs.</li><li>
Knowledge of the type of events that both Firewalls, IDS/IPS and other security related devices produce.</li><li>
Experience in using Splunk as an analyst for Threat and Incident Detection is required.</li><li>
Experience with ArcSight, LogRhythm, QRadar, is preferable but not mandatory.</li><li>
Strong understanding of Cyber Kill Chain and MITRE ATT&amp;CK frameworks and techniques.</li><li>
Solid understanding of TCP/IP and network concepts and principles.</li><li>
Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS.</li><li>
Professional certificates are highly preferred (e.g., CCIE, OSCP, CISSP, GSEC, GCIA, GCIH, GMON, GREM, GDAT, GCFE&hellip;etc.).</li><li>
An experienced Analyst who aspires to be a leader, and is committed to learning the principles of leadership and the role of a leader.</li><li>
Outstanding organizational skills.</li><li>
Exclusive focus and vast experience in IT.</li><li>
Very good communication skills.</li><li>
Strong analytical and problem-solving skills.</li><li>
A motivated, self-managed, individual who can demonstrate exceptional analytical skills and work professionally with peers and customers even under pressure.</li><li>
Strong written and verbal skills.</li><li>
Strong interpersonal skills with the ability to collaborate well with others.</li><li>
Ability to speak and write in English is required; Ability to speak and write in both English and Arabic is preferred.</li><li>
Well-versed in developing content for SIEM (creating, fine tuning) use cases and rules.</li><li>
Experience with automation tools (SOAR) is preferred.</li><li>
Experience in Malware Analysis / Reverse Engineering is preferred.</li></ul> 
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a
competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor dagnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business</div> <div id='job-id'>Job Id: 0q4U1wjkKNzKwPPMQiHUEoB3QzmqEMWp1ztqRbBOjWz4rYySfVCCBjuWBLF3lCP78hUH50g6ZRMHFaXiFEYGf84wUfRhNZhDTnG++NyYMHJV2S9cC7/OsLDJlYx5qG5bqFF7vg==</div>

Cyber Defense Analyst (L2/L3)

<div>Help AG is looking for a talented and experienced Business Development Manager - Oil &amp; Gas who will be responsible for a specific industry within the Saudi Arabia market. He/ She is responsible to identify new opportunities for help AG products and services and co-ordinates his activities with the management of Help AG as well as with our vendor partners. The Business Development Manager is supported by Help AG&rsquo;s strong marketing activities, the excellent reputation, and strong references in the Saudi market as well as a by a large team of outstanding security experts. He/ She will be a continuous point of contact for the customer. They will get in touch with target customers and introduces Help AG and its product and services portfolio by phone, email, and introductory meetings. 
Responsibilities:<ul><li> 
Ensure customer satisfaction of existing clients &amp; prospects.</li><li>
Structure market, customers and opportunities and prioritize activities.</li><li>
Identify new opportunities.</li><li>
Generate incremental revenue stream.</li><li>
Maintain and enhance existing business.</li><li>
Accountability for min. USD 5 million revenue per year.</li><li>
Co-ordinate PoC&rsquo;s and tender processes.</li><li>
Support finance team in collecting accounts receivables.</li></ul> 
Qualifications and Skills:<ul><li> 
Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree; or comparable experience.</li><li>
Minimum 5 successful years of experience in Saudi - Riyadh region in IT networking or information security.</li><li>
In-depth knowledge of the oil and gas sector, including key players, market trends, and industry-specific challenges.</li><li>
Demonstrated ability to identify and pursue business opportunities in the oil and gas industry, driving revenue growth and client acquisition.</li><li>
Strong experience and relationship in Oil and Gas sector.</li><li>
Strong experience in doing presentations, demonstrations, preparing proposals, responding to RFPs, Tenders, etc.</li><li>
Experience in identifying decision-makers and stakeholders as well as in management-level discussions and negotiations.</li><li>
Experience with key Information Security tools and vendors, such as Splunk, F5, Palo Alto, Fortinet, etc.</li><li>
Sales Certification of various vendors.</li><li>
Ability and commitment to manage long term client relationship.</li><li>
Ability to manage CXO level relationship.</li><li>
Understand customer security requirement and map appropriate solutions.</li><li>
Excellent professional communication skills.</li><li>
Very good presentation skills.</li><li>
Flexible work approach, based on the job requirements.</li><li>
Active listener.</li><li>
Team Player with strong interpersonal skills with the ability to collaborate well with others.</li><li>
Customer-focused attitude.</li><li>
Strong solutions selling skills.</li><li>
Sound knowledge of Information Security Solutions.</li></ul>
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; in2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: 9jIaCLBR4IQnl+Ou6Kd9rY5LcEmn5S8ORHyqrpjm5jrYEWSE1zen+Z7yC7o/Ggnfe9hpH6iOhlFBHoChD070fatPIc1w3l8U7nLxGM1xmhjcVD/Bln28y5Epx4ZlrhdZvAUZ3H4KF/sbEGBYFmTTHSo=</div>

Business Development Manager - Oil & Gas

<div>Help AG is looking for a talented and experienced Business Development Manager who will be responsible for a specific industry within the Saudi Arabia market. The candidate will be responsible to identify new opportunities for Help AG products and services and co-ordinates his activities with the management of Help AG as well as with our vendor partners. The Business Development Manager is supported by Help AG&rsquo;s strong marketing activities, the excellent reputation, and strong references in the Saudi market as well as a by a large team of outstanding security experts. The candidate will also get in touch with target customers and introduces Help AG and its product and services portfolio by phone, email and introductory meetings. The Business Development Manager is continuous point of contact for the customer. 
Responsibilities:<ul><li> 
Ensure customer satisfaction of existing clients &amp; prospects.</li><li>
Structure market, customers and opportunities and prioritize activities.</li><li>
Identify new opportunities.</li><li>
Generate incremental revenue stream.</li><li>
Maintain and enhance existing business.</li><li>
Accountability for min. USD 5 million revenue per year.</li><li>
Co-ordinate PoC&rsquo;s and tender processes.</li><li>
Support finance team in collecting accounts receivables.</li></ul> 
Qualifications and Skills:<ul><li>
Degree in Computer Science, Information Systems, Electrical Engineering or a closely related degree; or comparable experience.</li><li>
Minimum 5 successful years of experience in Riyadh in IT networking or information security.</li><li>
Strong experience in doing presentations, demonstrations, preparing proposals, responding to RFPs, Tenders, etc.</li><li>
Experience in identifying decision-makers and stakeholders as well as in management-level discussions and negotiations.</li><li>
Experience with key Information Security tools, vendors, such as Splunk, F5, Fortinet, PaloAlto, Netskope, Symantec, etc.</li><li>
Sales certification of various vendors.</li><li>
Very good skills in usage of MS-Office.</li><li>
Ability and commitment to manage long term client relationship.</li><li>
Ability to manage CXO level relationship.</li><li>
Understand customer security requirement and map appropriate solutions.</li><li>
Excellent professional communication skills.</li><li>
Very good presentation skills.</li><li>
Flexible work approach, based on the job requirements.</li><li>
Active listener.</li><li>
Team Player with strong interpersonal skills with the ability to collaborate well with others.</li><li>
Speak and write in English is required; Ability to speak and write in both English and Arabic is preferred.</li><li>
Customer-focused attitude.</li><li>
Strong solutions selling skills.</li><li>
Sound knowledge of Information Security Solutions.</li></ul> 
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; in2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div> <div id='job-id'>Job Id: j8GikAIu5yy0lTuswAbRfnrHAbgm1I8ysSw2nRnIDcQkumKhwrCCaZAtrdu2WFqXjACylEiSYO6YdMEdCv7oSY+NMhpQjiPc5GE3ENLftV3SsDMVJSa2RyLJZ29Abm3/pXqPwO349BrdnP/wDw==</div>

Business Development Manager (BDM)

Join help AG and explore 15 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.