Urwah Admin

help AG

<div>Help AG is looking for a talented and enthusiastic Security Analyst who will have a strong knowledge and interest in network security. Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents.
This role requires:<ul><li>
3 - 6 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.</li><li>
3 - 6 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.</li></ul> 
Responsibilities 
<ul><li>
Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents.</li><li>
Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.</li><li>
Conduct analysis of log files, including forensic analysis of system resource access.</li><li>
Review customer reports to ensure quality and accuracy.</li><li>
Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.</li><li>
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.</li><li>
Respond in a timely manner (within documented SLA) to support, threat, and other cases.</li><li>
Document actions in cases to effectively communicate information internally and to customers.</li><li>
Resolve problems independently and understand escalation procedure.</li><li>
Maintain a high degree of awareness of the current threat landscape.</li><li>
Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.</li><li>
Perform other essential duties as assigned.</li><li>
Able to work in rotating shifts within a 24/7 operating environment.</li></ul> 
Qualifications &amp; Skills 
<ul><li>
A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree.</li><li>
An active interest in internet security, incident detection, network and systems security.</li><li>
A sound knowledge of IT security best practices, common attack types and detection/prevention methods.</li><li>
Demonstrable experience of analysing and interpreting system, security, and application logs.</li><li>
Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce.</li><li>
Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, NitroSecurity, etc.</li><li>
TCP/IP knowledge, networking, and security product experience.</li><li>
Knowledge of Cyber Kill Chain and MITRE ATT&amp;CK frameworks.</li><li>
Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.</li><li>
CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable.</li><li>
Outstanding organizational skills.</li><li>
Exclusive focus and vast experience in IT.</li><li>
Strong analytical and problem-solving skills.</li><li>
A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure.</li><li>
Very good communication skills.</li><li>
Strong written and verbal skills.</li><li>
Strong interpersonal skills with the ability to collaborate well with others.</li><li>
Ability to speak and write in English is required; Arabic is preferred.</li></ul> 
Benefits 
<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Annual flight tickets to home country.</li><li>
Open door policy.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Security Analyst

<div>Help AG is looking for a talented and experienced Finance Assistant who will support the company&rsquo;s Accounting and Operations team with accurate and efficient work. The candidate will ensure that through their work the management and concerned departments will always have reliable and accurate figures and comply with all rules and regulations. The role supports the growth of the company and helps to improve processes and efficiency by bringing up own ideas and investing creativity and time. It will also support various other departments within different duties and aspects. 
Responsibilities:<ul><li>
Data collection and analysis from the system and other sources.</li><li>
Preparation, issuance and posting of sales invoices.</li><li>
Creating reports; Preparation of documents for accounting on a case-by-case basis.</li><li>
Responding to phone and email enquiries.</li><li>
Creating any kind of reports (either timesheets or customer reports) as required.</li><li>
Support in communication/collection of information for vendors, business partners, customers.</li><li>
Booking/posting supplier invoices.</li><li>
Process payments (reports, obtaining approvals, initiate transactions in bank portals).</li><li>
Vendor reconciliations.</li><li>
Intercompany reconciliations.</li></ul><ul><li>
Petty Cash, Credit Card and Noqoodi reconciliation reports.</li><li>
Third party PRO reconciliations.</li><li>
Posting journal entries.</li><li>
Posting bank entries and bank reconciliation.</li><li>
Preparation of purchase orders for overhead expenses.</li><li>
Rebates monitoring and calculation.</li><li>
Mobile bills allocation.</li><li>
Other ad hoc duties that can be assigned from time to time.</li></ul>
Qualifications &amp; Skills:<ul><li>
Bachelors or masters degree in accounting / bookkeeping.</li><li>
Minimum 3 years of total experience in accounting.</li><li>
Experience in Medium Size companies required (SME); Microsoft NAV ERP software experience is an advantage.</li><li>
Microsoft NAV ERP software experience an advantage.</li><li>
Very good skills in MS-Office, in particular, Microsoft Excel.</li><li>
Good organizational skills.</li><li>
Being able to understand and communicate complex business processes and activities.</li><li>
Flexible and structured work approach, based on the job requirements.</li><li>
Strong interpersonal skills with the ability to collaborate well with others and reconcile differences among resources/departments.</li><li>
Ability to speak and write in English is required; Ability to speak and write in both English and Arabic is preferred.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Finance Assistant - Egypt

<div>Help AG is looking for a talented and experienced Service Renewals Specialist (UAE National) who will be working in our Service Operations Team and taking care of commercial and administrative tasks related to information security services. The Service Renewals Specialist creates, documents and processes service contract and ensures timely renewal of these contracts. The role works closely with the Business Development team and prepares / provides all information required for contracts closing and renewal. The position is responsible for identifying upselling and cross selling opportunities in existing business contracts. The Service Operations Specialist takes care of the contract assets and keeps information up to date at any time. 
Responsibilities<ul><li>
Assist contract renewals and service contracts opportunities.</li><li>
Support Business Development Manager in renewals and service business.</li><li>
Maintain customer, asset and contract information.</li><li>
Assist in getting quotations from vendors/suppliers.</li><li>
Assist in proposals and contract drafts for customers.</li><li>
Follow up with vendors for price quotes for renewal.</li><li>
Follow up task to be handled on behalf of other BDM.</li><li>
Create asset list on SharePoint for our customers.</li><li>
Answer business phone calls</li></ul> 
Qualifications &amp; Skills<ul><li>
1-5 years of experience in IT industry</li><li>
Experience working with IT distributors and vendors.</li><li>
Graduate in Business administration or finance or accounting or logistics and procurement.</li><li>
Basic computer skills</li><li>
Excellent Microsoft office skills.</li><li>
Calculation skills - dealing with renewal figures.</li><li>
Arabic reading and writing skill will be added advantage.</li><li>
Fast learner.</li><li>
Self-motivation and eagerness to learn.</li><li>
Good vision, creativity and problem-solving skills.</li><li>
Team player.</li><li>
Organized and structured way of working.</li></ul> 
Benefits<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul>
About Us
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Service Renewals Specialist (UAE National)

<div>The Business Development Manager (UAE National) is responsible for a specific industry within the Middle East market. He is responsible to identify new opportunities for Help AG products and services and co-ordinates his activities with the management of Help AG as well as with our vendor partners. The BDM is supported by Help AG&rsquo;s strong marketing activities, the excellent reputation and strong references in the Middle East market as well as a by a large team of outstanding security experts. He gets in touch with target customers and introduces Help AG and its product and services portfolio by phone, email and introductory meetings. The BDM is continuous point of contact for the customer.
Minimum 3 - 5 successful years of experience in the gulf region in IT networking or information security. Strong experience in doing presentations, demonstrations, preparing proposals, responding to RFPs, Tenders, etc. Experience in identifying decision-makers and stakeholders as well as in management-level discussions and negotiations. Experience with key Information Security tools, vendors, such as Juniper, F5, Blue Coat, RSA etc. 
Responsibilities<ul><li>
Ensure customer satisfaction of existing clients &amp; prospects.</li><li>
Structure market, customers and opportunities and prioritize activities.</li><li>
Identify new opportunities.</li><li>
Generate incremental revenue stream.</li><li>
Maintain and enhance existing business.</li><li>
Accountability for min. of USD 5 Million revenue per year.</li><li>
Co-ordinate PoC&rsquo;s and tender processes.</li><li>
Support finance team in collecting accounts receivables.</li></ul> 
Qualifications &amp; Skills<ul><li>
Degree in Computer Science, Information Systems, Electrical Engineering or a closely related degree; or comparable experience.</li><li>
Experience and background in Cyber Security (in UAE preferred).</li><li>
Sales Certification of various vendors.</li><li>
Good understanding of management systems, ISMS, BCMS.</li><li>
Very good skills in usage of MS-Office.</li><li>
Ability and commitment to manage long term client relationship.</li><li>
Ability to manage CXO level relationship.</li><li>
Understand customer security requirement and map appropriate solutions.</li><li>
Excellent professional communication skills.</li><li>
Very good presentation skills.</li><li>
Flexible work approach, based on the job requirements.</li><li>
Active listener.</li><li>
Team Player with strong interpersonal skills with the ability to collaborate well with others.</li><li>
Speak and write in English is required; Ability to speak and write in both English and Arabic is preferred.</li><li>
Customer-focused attitude</li><li>
Strong solutions selling skills.</li><li>
Sound knowledge of Information Security Solutions</li></ul> 
Benefits 
<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
 Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.</div>

Business Development Manager (UAE National)

Join help AG and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

help AG

About Company

Security Analyst

Finance Assistant - Egypt

Service Renewals Specialist (UAE National)

Business Development Manager (UAE National)