Urwah Admin

help AG

<div>Help AG is looking for a talented and experienced Senior Cybersecurity Specialist (Splunk Architect) who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments. The Senior Cybersecurity Specialist (Splunk Architect) will work closely with Management, Security Operation Center Analysts, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients.
This position will be based in Riyadh, KSA under the Cyber Engineering department and will be responsible for the administration, maintenance, and integration of SOC technologies including SIEM, EDR, NDR, VA, SOAR, and other platforms. 
Responsibilities:<ul><li> 
Administering Splunk and Splunk Apps to include developing new or extending existing Apps to perform specialized functionality.</li><li>
Integrating Splunk with a wide variety of legacy data sources.</li><li>
Adapt to learn new SOC technologies from different vendors.</li><li>
Engaging application and infrastructure teams to establish best practices for utilizing Splunk data and visualizations.</li><li>
Design, implement, and support solutions with Microsoft security technologies such as Azure Cloud Access Security Broker, Office 365 Advanced Threat Protection (O365 ATP), Microsoft Defender ATP, and their integrations used to deliver internet-scale intelligence and managed security products.</li><li>
Handle the implementation/deployment/support of Vulnerability scan engines with Engineering, SOC, and IR Document vulnerabilities and work on vulnerability mitigation with agreed SLA.</li><li>
Document vulnerabilities and work on vulnerability mitigation with agreed SLA.</li><li>
Managing EDR sensors including deployment, operation, management, maintenance, update, upgrade, patching, and administration.</li><li>
Should be able to create watchlists to detect Indicators of Compromise (IoCs) and malicious behavior of new threats.</li><li>
Assess customer needs and expectations, design solutions to meet those needs, and then implement the design.</li><li>
Quickly build and solve a problem using a new technology to determine viability.</li><li>
Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution.</li><li>
Work closely with SOC team members to work on operational tasks/initiative to enhance the service quality.</li><li>
Proactively work on fine tuning false positives and enhancing the process along with other MSS teams.</li><li>
 Develop content for SOC technologies (e.g., use cases for Splunk) in cooperation with SOC.</li></ul> 
Qualifications &amp; Skills:<ul><li> 
Experience and knowledge of Splunk SIEM is essential.</li><li>
Minimum 3 years of professional experience supporting and maintaining Splunk SIEM &amp; Enterprise Security.</li><li>
3-5 years of experience with advanced tuning of Splunk SIEM content.</li><li>
Professional experience working with networks and network architecture.</li><li>
Bachelor&rsquo;s degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment.</li><li>
Information security knowledge in one or more areas such as EDR.</li><li>
Practical hands-on experience in EDR (e.g., Carbon Black), Vectra, and Microsoft Azure.</li><li>
General security knowledge, certificates on Splunk Admin, Splunk Architect, Splunk Consultant is must.</li><li>
Knowledge of Linux and Windows Operating Systems.</li><li>
Experience with other SIEM solutions such as QRadar &amp; LogRhythm is highly preferred.</li><li>
Experience working with clients in a service delivery function.</li><li>
Shift flexibility, including the ability to provide after-hours support when needed.</li><li>
Experience working with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedures.</li></ul> 
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul>
About Us: 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements,
enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor diagnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.</div>

Senior Cybersecurity Specialist (Splunk Architect)

<div>Help AG is looking for a talented People, Performance &amp; Culture Associate is responsible for all PPC operations throughout the employee life cycle, ensuring our procedures run smoothly at all times, creating a positive employee experience and supporting employee engagement and satisfaction. This includes preparing payroll, compensation, and benefit packages, updating and implementing company policies, conducting regular employee feedback and performance reviews, and maintaining updated employee records. 
Responsibilities<ul><li>
Run day-to-day operations and maintain employee relationships.</li><li>
Accurate data entry and timely system updates.</li><li>
Preparation and formatting of official letters and documentation.</li><li>
Support in payroll administration and related processes.</li><li>
Address employee questions, concerns, and suggestions, collect and consolidate them in improvement projects.</li><li>
Ensure that all employment records related to hiring, transferring, promoting, and terminating are processed, maintained, and updated.</li><li>
Explain human resources policies, procedures, laws, and standards to new and existing employees.</li><li>
Assist in developing and implement policies, processes &amp; tools throughout the organization.</li><li>
Assist in performance management procedures, employee surveys, etc.</li><li>
Support ad-hoc projects, like insurance renewals, wellness campaigns, employee surveys, and employee engagement programs.</li><li>
Support, prepare and process payroll (when required).</li><li>
Prepare and review compensation and benefits packages.</li><li>
Creation and interpretation of reports and graphics and support analytics.</li><li>
Provide support in the hiring process and onboarding administration, which may include conducting interviews, reviewing resumes, offer letters and references and increase employee engagement.</li><li>
Coordinate the exit process for departing employees.</li><li>
Support in other functions as assigned.</li></ul>
Qualifications &amp; Skills<ul><li>
Bachelor&rsquo;s degree in human resource management, or a similar degree.</li><li>
Pursuing professional membership with CIPD, SHRM, CPHR is preferred.</li><li>
Experience with various HRIS.</li><li>
Good understanding of end-to-end operations cycle; from recruiting to offboarding.</li><li>
Solid knowledge of labor legislation.</li><li>
Good understanding of payroll procedures.</li><li>
Ability to handle sensitive situations and maintain a high degree of confidentiality.</li><li>
Strong critical thinking, analytical abilities, and problem-solving skills.</li><li>
Good organizational and time management skills, attention to detail.</li><li>
Ability to work independently and in a team.</li><li>
Positive and outgoing personality.</li><li>
Outstanding communication and interpersonal skills.</li><li>
Excellent oral and written communication.</li><li>
Understanding of business principles and procedures.</li><li>
Works well under pressure.</li></ul> 
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business</div>

People, Performance & Culture Associate (UAE National)

<div>Help AG is looking for a talented and dynamic People, Performance &amp; Culture Analyst Intern will work closely with the HR team to analyze people data, prepare reports and dashboards, track key performance indicators, and support initiatives related to performance management, employee engagement, and organizational effectiveness.
This role is ideal for candidates who enjoy working with data, numbers, and insights while gaining exposure to strategic HR practices. 
Responsibilities:<ul><li> 
Assist in collecting, cleaning, and maintaining HR data related to headcount, attrition, performance, engagement, learning, and other people metrics</li><li>
Support the preparation of HR dashboards, reports, and presentations for leadership and stakeholders</li><li>
Track and monitor KPIs linked to people performance, productivity, and organizational effectiveness</li><li>
Generate and maintain recurring HR reports (monthly, quarterly, and ad-hoc)</li><li>
Translate HR data into meaningful insights and simple visualizations to support decision-making</li><li>
Support documentation of HR processes, metrics, and data definitions to ensure consistency and clarity</li><li>
Assist in maintaining accuracy and integrity of data within HR systems (HRIS)</li><li>
Collaborate with the HR team on initiatives related to performance management, engagement surveys, culture programs, and talent development.</li></ul> 
Qualifications &amp; Skills:<ul><li> 
Bachelor&rsquo;s degree in Finance, Data Analytics, Statistics, Business Analytics, Economics, or a related field.</li><li>
Basic to intermediate proficiency in MS Excel (formulas, pivot tables, charts)</li><li>
Familiarity with data visualization or dashboard tools (Power BI, Tableau, or similar) is a plus</li><li>
Willingness to learn and work with HR systems (HRIS)</li><li>
Comfortable working with data, reports, and dashboards</li><li>
Good analytical and problem-solving skills</li><li>
Ability to interpret data and summarize insights in a clear and simple manner.</li><li>
Ability to present data clearly and logically</li><li>
Strong communication and collaboration skills</li><li>
Interest in HR analytics, people performance, and organizational culture</li></ul> 
Benefits:<ul><li> 
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us: 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

People, Performance & Culture Analyst Intern

<div>Help AG is looking for a talented HR Associate - Resident Resource who will take responsibility of coordinating for resources that are provided by Help AG to customers to join as part of their organization&rsquo;s IT security team, for a contractual period. The HR Associate would take part in the entire resourcing lifecycle, starting with requirements alignment with customer, recruiting, onboarding, contracts, commercials, until offboarding or re-integration. 
Responsibilities<ul><li>
Execute the entire lifecycle of resident resourcing (search, selection, onboarding performance improvement plans and offboarding)
</li><li>Advert open roles on company websites and professional networking sites like LinkedIn.
</li><li>Coordinate with external recruiters/agencies for sourcing candidates and initial shortlisting.
</li><li>Coordinating with the customer and facilitating selection.
</li><li>Coordinate security clearances and other onboarding pre-requisites gathering.
</li><li>Monitor the onboarding of resources, coordinate with internal and external stakeholders to plan travel and accommodation, orientation, email ID and IT asset assignment and customer-site deployment.
</li><li>Participate in meetings with customers and prepare reports when necessary.
</li><li>Maintain detailed and up-to-date records of resident resources, including (but not limited to) contact details, compensation, project numbers, appraisal history, etc. (including any special considerations or arrangements)
</li><li>Creating templates for performance reviews.</li><li>
Coordination of resident resource contracts (SOW, CRs &amp; Performance).
</li><li>Collecting time sheets from resources deployed at various customer sites.
</li><li>Day to day coordination with resources on various operational related activities</li></ul>
Qualifications &amp; Skills<ul><li>
Degree in Human Resource/ Business Administration / Information Systems / Computer Engineering or relevant industry experience.</li><li>
2&ndash;4 years of experience in recruitment, with at least 1&ndash;2 years in technical recruitment (IT or cybersecurity preferred).</li><li>
Experience in technical recruitment, preferably within IT or cybersecurity domains (network security, SOC, cloud, OT/IT security).</li><li>
Expert skills in the use of ATS systems such as Recruitee, LinkedIn Recruiter, etc&hellip;
</li><li>Active listener, with strong interpersonal skills with the ability to collaborate well with others.
</li><li>Knowledge and understanding of the UAE Labor Laws, Immigration, MOHRE and CICPA requirements, procedures, and limitations.
</li><li>Expert skills in the use of productivity tools such as Office 365, ITSM, HRMS Systems, etc.
</li><li>Knowledge and understanding of the PMI Project Management Framework would be good to have.
</li><li>Significant experience of stakeholder and communication management.
</li><li>People-management &amp; conflict-management.
</li><li>Excellent organizational skills, ability to influence and manage customer expectations.
</li><li>Excellent communication, presentation, and reporting skills.
</li><li>Flexible work approach should be willing to work extra hours based on the job requirements.</li><li>
Customer and Team-focused attitude. 
</li></ul> 
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual flights tickets to home country.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business</div>

HR Associate - Resident Resource

<div>Help AG is looking for a talented and experienced Offensive Cybersecurity Consultant who will be involved in the opportunity to engage in a wide range of activities related to vulnerability assessment and penetration testing. Here are the key areas they will be involved in:<ul><li>
Vulnerability assessment and penetration testing services for web applications.</li><li>
Web application audits.</li><li>
Mobile application penetration testing (iOS &amp; Android).</li><li>
Source code review and software assurance maturity audits.</li><li>
Red teaming and infrastructure security assessment.</li><li>
Ability to perform internal and external penetration testing.</li><li>
Vulnerability research.</li></ul> 
Responsibilities:<ul><li> 
Perform the vulnerability assessment and penetration testing as per Help AG&rsquo;s methodology and scope of the assigned project.</li><li>
Populate the VA and PT knowledge base with new learned techniques, attacks or other zero day findings.</li><li>
Update the Help AG penetration testing guideline by documenting the newly added attacks and procedures to the methodology.</li><li>
Attend technical customer meetings.</li><li>
Research new threats.</li><li>
Perform security assessments independently</li></ul> 
Qualifications &amp; Skills:<ul><li> 
Bachelor or MSc in Computer Science or relevant degree.</li><li>
0 - 3 years of experience as a penetration tester.</li><li>
Knowledge in web-based programming</li><li>
Technical writing (including articles, demonstrations, reports and technical blogs)</li><li>
OSCP or OSCE certified.</li><li>
SANS certifications are optional.</li><li>
Good vision, creativity and problem-solving skills.</li><li>
Software development: the language is not important; we look for the ability to quickly adapt to any language as needed as per the required responsibilities.</li><li>
Good presentation skills.</li><li>
Fast learner.</li><li>
Self-motivation and eagerness to learn.</li><li>
Team player.</li></ul> 
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; in2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business</div>

Offensive Cybersecurity Consultant