Qureos Mentor

Heluna Health

<div>Salary Range: $6,806.73-$9,820.80 monthly

SUMMARY

Community Programs is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). Community Program&rsquo;s mission is to improve health equity and providing supportive services to vulnerable residents, including those experiencing homelessness, justice-involved (JI) individuals, and high-need patients. CalAIM a State Medi-Cal waiver program.

The CalAIM team coordinates the operational implementation of housing community support benefits within the Office of Diversion and Re-entry (ODR). CalAIM team leads the organization of the ODR housing programs to ensure State and payer compliance and streamlines workflows that maximize revenue and quality control for the claims data. The team also plays a critical role in interpreting, influencing, and implementing existing and new CalAIM policies at the State and local levels. The CalAIM team&rsquo;s leadership and staff will actively work across different stakeholder groups including State and County policymakers, County leadership, and advocacy groups to support operations and sustain funding.

This Staff Analyst position will function as a Justice Involved Project Manager and will play an essential role as part of the CalAIM Housing and Reentry Initiatives team within Community Programs. This role will coordinate the tracking and implementation of Justice Involved services within LA County across all County teams including Correctional Health Services, Department of Mental Health &amp; the Department of Public Social Services within LA County.

ESSENTIAL FUNCTIONS
<ul>
<li>Project Management
<ul><li>Primary function is to coordinate implementation of the CalAIM Justice Involved services across County teams, i.e., CHS, DMH &amp; DPSS.</li>
<li>Monitors workplan workflows data, legal, IT, and program teams to ensure successful implementation of CalAIM JI pre-release and Specialty Mental Health Services.</li>
<li>Manages cross-functional dependencies and works towards reducing delays tied to communication breakdown of vital and timely processes.</li>
<li>Convenes and facilitates discussions with stakeholders to design and implement tools and reports</li>
<li>Manages the design, development, implementation and maintenance of reports, dashboards and analysis tools</li>
<li>Provides Program Management to ensure CalAIM work is prioritized appropriately and that all deadlines are met.</li>
<li>Provides regular reporting within specified deadlines</li>
</ul></li></ul><ul><li>Reporting and Analysis
<ul><li>Regularly performs special projects and assignments, such as ad-hoc department reporting and program analyses</li>
<li>Rigorously documents processes and procedures used for all reporting and analyses</li>
</ul></li></ul><ul><li><ul><li>Develops ongoing and special project reports and assignments including ad-hoc department reporting and program analyses.</li>
<li>Manages the design, development, refinement, implementation and maintenance of reports, dashboards, and analysis tools used for the program management practices within the CalAIM Housing and Reentry Initiatives Program.</li>
<li>Provides detailed programmatic analysis and makes recommendations for ongoing operations and special projects as a CalAIM subject matter expert.</li>
</ul></li></ul><ul><li>Tool Development and Maintenance
<ul><li>Helps refine program management practices through the creation of new reporting and analytical tools</li>
<li>Helps to design, build and maintain analytical support tools to be used within the Department of Health Services, by housing and service providers, and by other external stakeholders</li>
<li>Develops new programmatic processes and/or recommended modifications to existing programs based on needs analysis in accordance with local, State, and/or federal requirements.</li>
</ul></li></ul><ul><li>Specific Deliverables
<ul><li>Support efforts to plan and implement pre- and post-release CalAIM Enhanced Care Management (ECM) Programs for justice-involved individuals and coordinate Correctional Health Services clinical care transition efforts with community-based re-entry providers.</li>
<li>Assist in conducting population level assessments of the justice involved population to guide the scale and scope of CalAIM services to address needs and support strengths in areas including health, mental health, substance use, housing, family/social support, education, employment, and benefits eligibility.</li>
<li>Work with DHS teams to support the development and implementation of a pre-release model of care under CalAIM that includes but is not limited to: eligible patient identification, ECM application submission, benefit applications, assignment to community based providers, in-reach of community based providers, care plan development, and community care coordination.</li>
<li>Develop workflows to integrate Correctional Health Services (CHS) clinical services with ECM-oriented transition and diversion efforts to support safe transitions to the community following incarceration.</li>
<li>Coordinates and participates in meetings with departmental, public, private, and non-profit groups and organizations as a County representative to discuss policy issues impacting the CalAIM Housing and Reentry Initiatives Program.</li>
<li>Conducts and facilitates discussions including programmatic/service negotiations with CalAIM stakeholders including County Department officials, members of community- based organizations, as well as the public as a representative of LA County Health Services and Community Programs.</li>
<li>Serves as a team lead role within the CalAIM Housing and Reentry Initiatives Program team designing and implementing new programmatic workflows.</li>
<li>Researches and analyzes protocols, best practices, policy issues, pending legislation, regulations, potential funding sources, and technical research, and makes recommendations to management regarding impact on CalAIM services.</li>
</ul>
</li></ul>JOB QUALIFICATIONS

The ideal candidate has experience with working directly with client-centered services within government or community-based organizations, preferably with the unhoused and disenfranchised population. Additionally, the ideal candidate has management/supervisory experience within the Managed Care Services environment.

Education/Experience
Five (5) year analyzing and making recommendations that address organizational management issues such as planning, program development, project management, budget development, and program evaluation of health and human services for high-risk populations (e.g. homeless, justice-involved, mentally ill, substance use disorder or medically complex).

Preferred Experience

A Bachelor's degree or higher from an accredited college or university in Public Health, Public Administration, Business Administration, Healthcare Administration, Healthcare Management, Biostatistics, Epidemiology, Social Work, Community Development, Criminal Justice or a related field

 MPHs (Master of Public Health)

Certificates/Licenses/Clearances
<ul>
<li>Successful clearing through the Live Scan process within the County of Los Angeles.</li>
</ul>
PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling: Occasionally

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 35 lbs

Push/Pull: Occasionally - Up to 35 lbs

See: Constantly

Taste/ Smell: Not Applicable 


Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.</div>

Staff Analyst, Health

<div>Los Angeles Community Health Project (CHPLA) is a program of Heluna Health. CHPLA&rsquo;s mission is to improve the health and wellbeing of people affected by substance use in Los Angeles, to increase access to health care, empower people to protect themselves, and educate each other to reduce harm in our communities. CHPLA combines direct services, advocacy, outreach, education, and research collaborations to fulfill this mission. Los Angeles Community Health Project was founded in 1992.

Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety, and reducing unnecessary justice system involvement of people who participate in the program. In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs. In lieu of the traditional criminal justice system cycle - booking, detention, prosecution, conviction, incarceration - individuals are instead referred into a trauma-informed, harm reduction intensive case-management program where the individual receives a wide range of support services. Prosecutors and law enforcement work closely with case managers to ensure that all contacts with LEAD participants going forward, including new criminal prosecutions for other offenses, are coordinated with the service plan for the participant to maximize the opportunity to achieve behavioral change. There are certain core principles to LEAD that are essential to achieve transformative outcomes. These include LEAD&rsquo;s harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeants involvement as meaningful and positive meaningful partners in program design and operations.

The Motel Coordinator reports to the LEAD Program Manager.

This is a part time (20 hours per week) benefitted position. Employment is provided by Heluna Health.

This role is grant funded through June 2025. Its continuance is based upon available funding.

 The pay rate for this position is $29.25 per hour 


ESSENTIAL FUNCTIONS
<ul>
<li>Communicates and coordinates with participants, case managers, motel staff and other stakeholders as needed to facilitate the timely placement of participants in temporary housing.</li>
<li>Collects invoices, receipts and/or other required documentation from motel staff or LEAD Case Managers, and works collaboratively with Heluna Health&rsquo;s Accounting team to ensure timely processing of payments.</li>
<li>Collects Sign In/Out logs within 72 hours of participant checkout.</li>
<li>Work with the CHLPLA LEAD team on timely coordination and collection of documentation and invoices.</li>
<li>Maintain consistent communication with motel staff and LEAD Case Managers</li>
<li>May be required to support LEAD Case Managers in the field.</li>
<li>Responsible for data entry, data maintenance and compiling data for monthly reports required by funders.</li>
<li>Become aware of all harm reduction supplies and services offered to the community through the SEP Program and be able to clearly communicate related information to stakeholders, funders, community members, peers and staff.</li>
<li>Report essential programmatic information and developments to in a clear, organized and time effective manner.</li>
</ul>
NON-ESSENTIAL FUNCTIONS
<ul>
<li>Other duties as assigned by the LEAD Program Manager &amp; Executive Director</li>
</ul>
JOB QUALIFICATIONS

Education/Experience
<ul>
<li>High School Diploma or equivalent preferred.</li>
<li>Two (2) years of administrative experience, including standard office procedures</li>
<li>Experience or field work serving people who use drugs, people at-risk for overdose, and/or other vulnerable populations</li>
</ul>
Certificates/Licenses/Clearances
<ul>
<li>A valid California driver&rsquo;s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li>
<li>Successful clearance of the background check
</li></ul>Other Skills, Knowledge, and Abilities
<ul>
<li>Bilingual English/Spanish preferred</li>
<li>Strong ability to maintain confidential information</li>
<li>Advanced understanding of MS Office/Windows 10 applications (Word, Excel, Outlook)</li>
<li>Excellent writing, spelling, grammar, and proofreading skills in English</li>
<li>Exceptional organizational skills with strong attention to detail</li>
<li>Ability to prioritize multiple pressing tasks simultaneously</li>
<li>Ability to maintain courteous and customer service-oriented correspondence with internal staff and external community partners or members</li>
<li>Ability to work effectively with teams, share information and work collaboratively to solve problems and make decisions</li>
<li>Understanding of harm reduction approach, practice, and philosophies</li>
<li>Demonstrate sensitivity addressing the needs of underserved community members from diverse communities</li>
<li>Ability to work independently and in a team, effectively and harmoniously</li>
<li>Demonstrate commitment to overall mission of CHPLA and LEAD program goals</li>
<li>Comfortable providing quality and compassionate care for the populations served by the program (i.e. people who use drugs, people who inject drugs, people who engage in sex work, people without stable housing, low or no-income, LGBTQ+)</li>
<li>Ability to be flexible and adaptable in a fast-paced environment</li>
</ul>
PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling / Fingering Frequently

Reach Outward Frequently

Reach Above Shoulder. Frequently

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 25 lbs

Push/Pull Occasionally - Up to 25 lbs

See Constantly

Taste/ Smell Not Applicable 


Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5+ hrs/day)

WORK ENVIRONMENT

Most time spent in general office setting, indoors and temperature controlled. Field work takes place in communities across LA County in a range of settings, including homeless encampments, under freeways overpasses, riverbanks, parks and on partnered providers premises. Field work is limited for this position.

APPLICATION PROCEDURES

Interested candidates must submit a resume for consideration.
Candidates with lived experience are encouraged to apply.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.</div>

LEAD Motel Coordinator (CHPLA)

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Heluna Health

About Company

Staff Analyst, Health

LEAD Motel Coordinator (CHPLA)