Qureos Mentor

Henry Harvin Education

Job Summary:We are looking for a motivated and detail-oriented SEO Intern to join our digital marketing team. The role involves assisting in search engine optimization efforts, keyword research, content optimization, and performance analysis to improve website visibility and organic traffic.Key Responsibilities:<ul><li>Conduct keyword research and competitor analysis using SEO tools.</li><li>Assist in on-page optimization (meta tags, headings, internal linking, URL structure, etc.).</li><li>Support in off-page activities (backlink research, outreach, submissions).</li><li>Optimize content for search engines and user experience.</li><li>Monitor website performance metrics such as traffic, rankings, and CTR.</li><li>Prepare SEO reports and share insights with the team.</li><li>Stay updated with the latest SEO trends, algorithm updates, and best practices.</li><li>Collaborate with content, design, and marketing teams to execute SEO strategies.</li></ul>Requirements:<ul><li>Pursuing or recently completed a degree in Marketing, Business, IT, or related field.</li><li>Basic understanding of SEO, digital marketing, and search engines.</li><li>Familiarity with tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, or similar (preferred).</li><li>Strong analytical and research skills.</li><li>Good written and verbal communication skills.</li><li>Eagerness to learn and grow in the field of SEO.</li></ul>Key Skills:<ul><li>SEO Basics (On-page &amp; Off-page)</li><li>Keyword Research &amp; Analysis</li><li>Content Optimization</li><li>Analytical Thinking</li><li>Attention to Detail</li><li>Team Collaboration</li></ul>Job Types: Fresher, Internship Contract length: 6 monthsPay: &#8377;8,000.00 - &#8377;10,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li></ul>Location:<ul><li>Noida Sector 16, Noida, Uttar Pradesh (Required)</li></ul>Work Location: In person

SEO Intern

Job Summary:The Call Quality Analyst is responsible for monitoring and evaluating inbound and outbound customer interactions to ensure adherence to company policies, compliance, and quality standards. The role involves identifying areas of improvement, providing actionable feedback, and driving customer experience excellence.Key Responsibilities:<ul><li>Monitor live and recorded calls to evaluate communication, product knowledge, compliance, and customer handling skills.</li><li>Use quality monitoring tools and scorecards to assess agent performance.</li><li>Provide constructive feedback, coaching inputs, and suggestions to agents for improvement.</li><li>Identify training needs and share insights with the Training/Operations team.</li><li>Prepare and maintain QA reports, dashboards, and performance trends.</li><li>Collaborate with Team Leaders and Managers to drive quality improvement initiatives.</li><li>Ensure compliance with internal guidelines, customer policies, and regulatory requirements.</li><li>Contribute to process enhancement and customer satisfaction goals.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>3 month&ndash;1 years of experience as a Quality Analyst in BPO/Call Center/Customer Support.</li><li>Strong listening, analytical, and feedback skills.</li><li>Knowledge of call auditing processes, QA frameworks, and compliance requirements.</li><li>Proficiency in MS Office and QA monitoring tools (e.g., NICE, Verint, or similar).</li><li>Excellent verbal and written communication skills.</li><li>Ability to work with cross-functional teams in a fast-paced environment.</li></ul>Key Skills:<ul><li>Call Monitoring &amp; Auditing</li><li>Communication &amp; Feedback Delivery</li><li>Analytical &amp; Reporting Skills</li><li>Customer Experience Management</li><li>Attention to Detail</li><li>Process Improvement</li></ul>Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;26,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Provident Fund</li></ul>Experience:<ul><li>Call Audit: 1 year (Required)</li></ul>Location:<ul><li>Noida Sector 16, Noida, Uttar Pradesh (Required)</li></ul>Work Location: In personSpeak with the employer +91 9818129352

Call Quality Analyst-call audit

Join Henry Harvin Education and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Henry Harvin Education

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SEO Intern

Call Quality Analyst-call audit