Qureos Mentor

Heritage Home Service

Join the Heritage Home Service Team as a Trade Administrator at our Laconia, NH location This role is in-office Monday through Friday. We offer some flexibility for remote work depending on individual and business needs. **Candidates must live in the Lakes Region service area of New Hampshire** Why Join Heritage? At Heritage Home Service, our core values &mdash; Always Pursue Better, Treat People Right, and Do Things Well &mdash; guide everything we do. As a Trade Administrator, you&rsquo;ll be part of a team that&rsquo;s committed to excellence, customer satisfaction, and personal growth. What You'll Do: Service Coordination &amp; Dispatch: Manage scheduling and dispatch for residential service calls in the lakes region area Ensure technicians are assigned efficiently to meet customer needs and minimize downtime Monitor job progress and proactively resolve scheduling conflicts or delays Customer &amp; Technician Support: Serve as the primary point of contact for customers regarding scheduling and service updates Build strong relationships with technicians and support them in delivering top-quality service Maintain clear communication between customers, technicians, and the regional dispatch team Operation Excellence: Track and analyze service performance metrics to identify areas for improvement Implement process enhancements to improve efficiency and customer satisfaction Ensure compliance with safety standards and company policies Strategic Planning: Collaborate with department leadership to align scheduling and resource allocation with business goals Support initiatives that improve workflow and enhance the customer experience Schedule: Monday through Friday: 11am to 7pm or 12pm to 7pm, flexible to work some weekends (remotely) as needed. What You'll Bring: Experience in dispatch operations, service coordination, or similar role (trades experience is a plus) Strong organizational and problem-solving skills Excellent communication skills and ability to thrive in a fast-paced environment Familiarity with residential trade services is a plus What You&rsquo;ll Get: 401k with up to 4% match Health, Dental, and Vision Insurance Long-Term Disability + Life Insurance Paid Time Off: Holiday, Personal, Sick, and Vacation Referral bonuses and family discounts At Heritage, we are committed to excellence and are looking for someone who shares our passion. If you're ready to lead our team to new heights and make a significant impact, apply now! Heritage Home Service is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment. Pay: $22.00 - $27.00 per hour

Trade Administrator (Dispatcher)

Overview: Join the Heritage Home Service Team as a Licensed Residential Install Electrician at our Laconia, NH location We operate by our core values&mdash;Always Pursue Better, Treat People Right, and Do Things Well&mdash;and we&rsquo;re looking for an electrician who shares these values. Our team is driven to deliver top-notch electrical installations with precision and professionalism in every home. **Heritage Home Service is hiring licensed professionals only&mdash;this is not a training or entry-level position** As a Licensed Residential Install Electrician, your primary responsibility will be installing electrical systems in residential settings. You will work on projects such as panel upgrades, full-home wiring, generator and EV charger installations, and other residential electrical installations. This role is ideal for someone who excels in hands-on work, enjoys structured installation projects, and values doing the job right the first time. What You&rsquo;ll Do: Install new electrical systems, including panels, circuits, lighting, and specialty equipment in residential homes Interpret blueprints, wiring diagrams, and technical drawings to ensure accurate and code-compliant installations Coordinate with project managers and other trades to ensure smooth job site execution Ensure work meets NEC standards and local codes Use appropriate tools, materials, and safety protocols to complete installations efficiently and professionally Maintain a clean and safe job site What You'll Bring: NH Journeyman or Master Electrician License (Required) Proven hands-on residential install experience Minimum 2 years of residential installation experience preferred Strong attention to detail and commitment to high-quality workmanship Able to lift 50+ lbs, climb ladders, and work in crawl spaces or attics as needed Valid driver&rsquo;s license and clean driving record Comfortable working independently or as part of a team What We Offer: Competitive pay 4% 401(k) Match Medical, Dental, Vision Insurance Paid holidays, vacation, and PTO at 90 days Tool allowance, company vehicle, uniforms, phone, and tablet provided Employee discounts, referral bonuses, and financial hardship support If you're ready to contribute your expertise to a dynamic team while embodying our core values, apply now! Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment

Residential Install Electrician (NH Licensed)

Join Heritage Home Service and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Heritage Home Service

About Company

Trade Administrator (Dispatcher)

Residential Install Electrician (NH Licensed)