Qureos Mentor

Hermès

<div><div><b>The Opportunity:
</b></div><div>The Temporary Seasonal Sales Support Associate provides clerical support for both front and back of house operations in the Herm&egrave;s boutique.<br>
</div><div></div><div>All other duties as assigned by the supervisor.<br>
</div><div></div><div><b>About the Role:
</b></div><ul><li><div>Consistently provide high levels of service to our clients within the Herm&egrave;s standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
</div></li><li><div>Support the sales team with selling process; hanging merchandise, returning merchandise to floor, retrieving stock, physical preparation of stock room.
</div></li><li><div>Organize and prioritize work station and selling floor to support the sales effort ensure all items ( bags, boxes, note cards, ribbons, stationary and the like) are stocked at all times, maintain selling floor merchandise standards, straightening, filling in, etc.
</div></li><li><div>Support Client Service, Concierge, Doorperson, and Greeter/Host activities.
</div></li><li><div>Support of After Sales areas as needed. Logging in repairs, contacting clients, maintain active records.
</div></li><li><div>Answering phones in a timely manner and exhibiting friendly and appropriate customer service.<br>
</div></li></ul><div></div><div><b>About You:
</b></div><ul><li><div>Strong communication skills.
</div></li><li><div>Customer Service oriented.
</div></li><li><div>Detail oriented.
</div></li><li><div>Strong organizational skills.
</div></li><li><div>Computer skills: Microsoft Office.
</div></li><li><div>Ability to handle difficult situations with grace, compassion and composure.
</div></li><li><div>Ability to lift between 0-25 lbs. without assistance.<br>
</div></li></ul><div></div><div>The hourly range for this position is $19.00 - $20.00. Actual rates determined based on the job, location, and individual experience.<br>
</div><div></div><div>We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.<br>
</div><div></div><div><b>Company Overview:
</b></div><div>Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.<br>
</div><div></div><div>An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.<br>
</div><div></div><div>At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here .<br>
</div><div></div><div><b>Our Commitment:
</b></div><div>Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.<br>
</div><div></div><div>At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.<br>
</div><div></div><div>We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.</div></div>

Temporary Seasonal Sales Support Associate, Palm Beach

Temporary Seasonal Sales Support Associate, Naples

Temporary Seasonal Sales Support Associate, D.C.

<div>
 <strong>
  The Team:
  <br/>
  <br/>
 </strong>
 The Finance team is responsible for protecting the Company&rsquo;s financial assets, mitigating financial risks and reporting the financial position of the company to business stakeholders. The department is comprised of the following pillars: Financial Planning &amp; Analysis (FP&amp;A), Accounting, Treasury, Inventory Control, Internal Control, Asset Protection and Procurement.
 <br/>
 <br/>
 <strong>
  The Opportunity:
  <br/>
  <br/>
 </strong>
 In a context of fast development, Hermes of Paris is searching for a highly skilled and experienced Procurement Manager, reporting to the Procurement Director, to oversee the Store Construction, Store Maintenance and IT Procurement activities. The categories include, but are not limited to: Store Construction (such as Millwork, General Contractor, Storefront, Architects), Maintenance (such as Cleaning, HVAC, Lighting, Electrical, Millwork Repair) and IT (such as Network, Equipment, Software etc.)
 <br/>
 <br/>
 <strong>
  About the Role:
  <br/>
  <br/>
 </strong>
 As a Procurement Manager, you will be responsible for developing and implementing innovative and effective procurement strategies, managing supplier relationships, negotiating contracts, mitigating risks, and optimizing processes for the assigned categories.
 <br/>
 <br/>
 <ul>
  <li>
   Develop and maintain strong relationships with internal stakeholders.
  </li>
  <li>
   Implement a procurement strategy for the assigned categories, aligned with the company's business objectives and based on current situation diagnosis, need analysis, cost analysis and supplier market analysis.
  </li>
  <li>
   Conduct market research and analysis to identify potential suppliers and develop a comprehensive supplier database.
  </li>
  <li>
   Execute RFI, RFQ, RFP.
  </li>
  <li>
   Manage supplier selection, evaluation, negotiation, and contracting processes to ensure the best terms, conditions, quality and cost for goods and services.
  </li>
  <li>
   Monitor and evaluate the performance of suppliers through regular business review meetings, address performance or quality issues, and implement corrective actions when necessary.
  </li>
  <li>
   Lead annual supplier risk analysis campaigns.
  </li>
  <li>
   Support the Hermes Sustainability Development initiatives within your assigned categories.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supervisory Responsibility:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Budget Responsibility:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   YES &ndash; You will work within the parameters of the department&rsquo;s set annual budget. You should actively identify areas for cost improvement and efficiency when possible.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or above in Procurement, Finance or related discipline (Construction, Civil Engineering, Architecture, IT)
  </li>
  <li>
   Minimum 5 years of experience in Procurement and within the Luxury industry.
  </li>
  <li>
   Experience in Cost Estimation, Construction operations and/or Construction and Materials Procurement, IT Procurement is a plus.
  </li>
  <li>
   Ability to read and interpret engineering and construction drawings, and project schedules.
  </li>
  <li>
   Strong understanding of procurement processes, supplier management, negotiation strategies, and contract management.
  </li>
  <li>
   Outstanding negotiation, communication, and interpersonal skills.
  </li>
  <li>
   Entrepreneurial spirit, ability to challenge the status quo and generate new ideas.
  </li>
  <li>
   Fluent English both in oral and written. French language is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 The range for this role is $96,706.50 - $131,872.50 annually. Actual rates are determined based on the job, location, and individual experience.
 <br/>
 <br/>
 We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
 <br/>
 <br/>
 <strong>
  Company Overview:
  <br/>
  <br/>
 </strong>
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
 <br/>
 <br/>
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 <br/>
 <br/>
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here.
 <br/>
 <br/>
 <strong>
  Our Commitment:
  <br/>
  <br/>
 </strong>
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 <br/>
 <br/>
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 <br/>
 <br/>
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
 <br/>
 <br/>
 "Cr&eacute;ateur, artisan et marchand d&rsquo;objets de haute qualit&eacute;, Herm&egrave;s est, depuis 1837, une maison fran&ccedil;aise, familiale et ind&eacute;pendante qui emploie pr&egrave;s de 25 185 collaborateurs dans le monde. Anim&eacute; par un esprit d&rsquo;entreprendre continu et une exigence constante, Herm&egrave;s cultive la libert&eacute; et l&rsquo;autonomie de chacun gr&acirc;ce &agrave; un management responsable. L&rsquo;entreprise perp&eacute;tue la transmission de savoir-faire d&rsquo;exception par un ancrage territorial fort dans le respect des hommes et de la nature &ndash; source de mati&egrave;res d&rsquo;exception. Seize m&eacute;tiers artisanaux irriguent la cr&eacute;ativit&eacute; de la maison dont les collections rayonnent dans pr&egrave;s 300 magasins dans le monde."
</div>


Procurement Manager

<div>
 <strong>
  ROLE SUMMERY
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   As a Client Experience Executive, you will be responsible to ensure that each client enjoys an exceptional and memorable experience that reflects our brand&rsquo;s values and standards.
  </li>
  <li>
   Working closely with the store team, the Client Experience Executive supports a warm welcoming, personalized and service-oriented atmosphere, proactively addressing clients&rsquo; needs and elevating the overall shopping experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and warmly welcome clients, creating a comfortable and inviting environment
  </li>
  <li>
   Engage with clients to understand their needs, preferences, and style, offering tailored recommendations, using traffic management tools if needed
  </li>
  <li>
   Effectively manage the waiting time applying appropriate verbal and non-verbal communication and using traffic management tools if needed
  </li>
  <li>
   Support sales team in delivering a seamless client experience by coordinating services like product reservations, client appointments, customer orders, paid items pick-ups and follow-ups
  </li>
  <li>
   Monitor and follow up on the client feedback on the shopfloor ensuring that any issues are promptly communicated to the managers (if needed), addressed and resolved in a client-centric way
  </li>
  <li>
   Present, support and assist in organizing and executing in-store events or experiences aimed at enhancing client engagement. Share stories and anecdotes about Hermes with clients whenever possible
  </li>
  <li>
   Collaborate with store runners, sales team, and management to ensure that client-facing areas are impeccably maintained and stocked
  </li>
  <li>
   Keep records of the regular clients&rsquo; preferences, interactions, and feedback in line with client relationship management practices
  </li>
  <li>
   Act as a brand ambassador, embodying the brand&rsquo;s values and maintaining an approachable and elegant demeanor
  </li>
  <li>
   Ensure that all service-related guidelines and brand standards are consistently followed
  </li>
  <li>
   Build strong and enduring relationships with clients to encourage repeat visits
  </li>
  <li>
   Support loyalty and retention efforts by engaging clients with personalized communication, and special services such as beauty consultations and F&amp;B
  </li>
  <li>
   Continuously learn about clients&rsquo; evolving preferences to provide personalized assistance that makes them feel valued and understood
  </li>
  <li>
   Provide the information about the mall, store services and significant cultural events in the city
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MEASURES OF SUCCESS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Efficiency and Excellence &ndash; traffic and waiting time management
  </li>
  <li>
   Product and Brand Expertise &ndash; Deeply understands the brand&rsquo;s heritage, values, and products to educate and inspire clients
  </li>
  <li>
   Seamless waiting experience &ndash; adherence to service-level expectations
  </li>
  <li>
   Collaboration and team support &ndash; feedback from the teams and management on the ease of collaboration and support provided (communication, follow-ups)
  </li>
  <li>
   Consistency in maintaining and organizing client-facing areas
  </li>
  <li>
   Number of proactive actions taken to address client needs without prompts (follow-up, offering different services)
  </li>
 </ul>
</div>


Customer Experience Executive - Dubai Mall

<div><p>Support in the Client Communication activation plan (one-to-few, one-to-one, international events).</p><div><br>
<div>
<div> <b>RESPONSIBILITIES</b></div></div><br>
<div>
<ul> <li><div>Data extractions to define the targeting of the different client communication activations.</div></li><br>
</ul>
</div> <div><ul><li><div>Support in the Door-to-Door dispatching projects between the different internal teams and the suppliers.</div></li><br>
</ul>
</div> <div><ul><li><div>Support International trips organization.</div></li><br>
</ul>
</div> <div><ul><li><div>Reporting of the different activations and campaign performances (one-to-few, one-to-one, international events).</div></li></ul><br>
<div>
<div> <b>EXPERIENCE</b></div><div><br>
</div> </div><div><ul><li><div>Comfortable with Microsoft Pack (Word, PowerPoint, Excel)</div></li><br>
</ul>
</div> <div><ul><li><div>Knowledge of Microsoft Dynamics is a plus</div></li><br>
</ul>
</div> <div><ul><li><div>Marketing/ Communication/ Business Graduate with an interest in CRM</div></li><br>
</ul>
</div> <div><ul><li><div>Previous experience in a related position is beneficial</div></li><br>
</ul>
</div> <div><ul><li><div>Strong writing skills and excellent verbal communication</div></li><br>
</ul>
</div> <div><ul><li><div>Analytical mindset with attention to details,<br>
 Organized.</div></li></ul><br>
<div>
 </div><div><i>In alignment with the UAE Government&rsquo;s Emiratisation strategy, this opportunity is exclusively available to UAE Nationals holding a valid family book</i></div></div></div></div></div><div></div>

Client Communication Executive - UAE National

<div><p>We are looking for a proactive and detail-oriented recruitment executive to join our team. The role will be responsible for managing end-to-end recruitment activities across the region. with a strong focus on Emiratization initiatives. This Position requires someone who can handle high volume recruitment while ensuring an exceptional candidate and stakeholder.<br>
</p><p></p><p><b>RESPONSIBILITIES
</b></p><ul><li>Lead and execute the recruitment process, including sourcing, screening, interviewing, and onboarding.
</li><li>Support and drive Emiratization recruitment efforts in line with organizational and regulatory requirements.
</li><li>Collaborate with hiring managers to identify workforce needs and provide effective recruitment strategies.
</li><li>Build and manage talent pipelines through proactive sourcing and networking.
</li><li>Coordinate interviewing scheduling, assessments, and offer management in a timely manner.
</li><li>Maintain recruitment records and reports with accuracy.
</li>Ensure compliance with labour laws, organizational policies, and confidentiality standards.<br>
<li>
</li></ul><p></p><p><b>EXPERIENCE
</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration or related field.
</li><li>Minimum 1 year of recruitment experience.
</li><li>Excellent communication and interpersonal skills.
</li><li>Strong organizational skills, multitasking abilities and high attention to detail.
</li>Ability to handle sensitive and confidential information with professionalism.<br>
<li>
</li></ul><p></p><p><i>In alignment with the UAE Government&rsquo;s Emiratisation strategy, this opportunity is exclusively available to UAE Nationals holding a valid family book.</i></p></div>

Recruitment Executive - UAE National

Join Hermès and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.