Qureos Mentor

Hermès

<div><p><b>KEY RESPONSIBILITIES
</b></p><div>1. Market and M&eacute;tier Knowledge
<br>
<ul><li>Undertake monthly/quarterly study of your M&eacute;tiers and ad hoc analyses to understand performance, quantitative and qualitative
</li><li>Build action plans in close collaboration with the stores
</li><li>Work closely with stores to analyse customer feedback (understanding of trends and client needs) to define a relevant product offer and share with the M&eacute;tiers
</li><li>Regular store visits and time spent instore
</li></ul></div><div>2. Buying
<br>
<ul><li>Define the OTB (Open-To-Buy) for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year
</li><li>Split Leather commitment and quotas among the stores
</li><li>Propose a buying strategy and support the stores in their freedom of buying to ensure a unique but coherent offer that will answer to their customers&rsquo; needs and enhance the store identities, with a good balance between novelties and bestsellers
</li><li>Prepare easy to use tools for stores to guide them during podium and preview
</li><li>Consolidate pre and post podium buying reports
</li><li>Monitor and control reorders in line with budgeted stock levels
</li><li>Lead the PSI forecast twice per year, proposing adjustments based on sales per store
</li><li>Allocate Push Offers among the stores
</li></ul></div><div>3. Product and Stock Animation
<br>
<ul><li>Define local strategy to develop each metier in the country and achieve sales ambitions
</li><li>Optimise every opportunity to move stock throughout the business reducing the financial impact of depreciating goods
</li></ul></div><div>4. Supply Management
<br>
<ul><li>Work closely with Customer Service in Paris to ensure timely delivery and adapt the priorities if necessary for the business
</li><li>Share reports on stock levels and delivery updates with the stores
</li><li>Coordinate and ensure timely destocking
</li><li>Work closely with Chief Financial Officer to align buying and destocking forecasts and optimise stock levels across the country
</li></ul></div><div>5. Stock Management
<br>
<ul><li>Ensure optimal flow of deliveries to the stores
</li><li>Coordinate the logistics and legal aspects of deliveries, with Expedition Dept in Paris and any relevant Customs authorities locally;
</li><li>Liaise with Logistics Manager to ensure all shipment discrepancies are escalated to the appropriate departments and external parties in a timely manner and make sure the reception processes in store are respected.<br>
</li></ul></div><p><b>COMPETENCIES
</b></p><ul><li>Merchandise experience within a retail environment
</li><li>Highly analytical with exceptional organizational, communication and presentation skills
</li><li>Commercially aware with a passion for our products
</li><li>Advance knowledge of Microsoft Office, particularly Microsoft Excel
</li><li>Be influential, structured and pedagogic in their approach
</li><li>Detailed in their analyses but synthetic and action-focused when sharing with others
</li><li>Team player, with great interpersonal skills</li></ul></div>

Retail Merchandiser - Hermès Istanbul (Temporary Contract)

<p></p><div><p><b>GENERAL MISSION
</b></p><p>Herm&egrave;s is looking for a Retail Excellence Manager to develop and implement data-driven analysis to contribute to the definition of the retail strategy and bolster the company&rsquo;s ability to achieve growth. This role involves close collaboration with the stores in the Middle East and all Head Office functions to ensure the alignment of the retail strategy with overall business objectives.
</p><p><b>Responsibilities
</b></p><p><b>Retail excellence &amp; Business performance
</b></p><ul><li>Study analytics and financial information to identify areas of business opportunity and connect these opportunities to larger strategic initiatives
</li><li>Ensure harmonization and alignment of performance indicators across teams and stores, aligned with the Group
</li><li>Analyse on a regular basis (e.g. weekly, monthly) the retail performance and key KPIs (e.g. sales, sales per metiers, traffic, conversion rate, UPT, average basket)
</li><li>Propose recommendations and build action plans
</li><li>Lead selected retail projects following the Group roadmap (new processes, tools, etc), providing regular feedback to the key stakeholders
</li><li>Coordinate retail initiatives with all relevant stakeholders in the Head Office
</li><li>Support the Senior Retail Excellence Manager with benchmarking and trend analysis to inform key projects
</li><li>Coordinate regular retail team meetings (propose strategic topics, content etc)
</li><li>Support on monthly business reviews
</li><li>Support in organizing quarterly retail management team off sites aligned with the retail strategy
</li></ul><p><b>RETAIL PROJECTS
</b></p><ul><li>Lead selected retail projects following the Group roadmap (new processes, tools, etc), providing regular feedback to the key stakeholders
</li><li>Coordinate retail initiatives with all relevant stakeholders in the Head Office
</li><li>Support the Senior Retail Excellence Manager with benchmarking and trend analysis to inform key projects
</li><li>Coordinate regular retail team meetings (propose strategic topics, content etc)
</li><li>Support on monthly business reviews
</li><li>Support in organizing quarterly retail management team off sites aligned with the retail strategy
</li></ul><p><b>RETAIL COMMUNITY ANIMATION
</b></p><ul><li>Coordinate regular retail team meetings (propose strategic topics, content etc)
</li><li>Support on monthly business reviews
</li><li>Support in organizing quarterly retail management team off sites aligned with the retail strategy
</li></ul><p><b>KEY PRESENTATION MATERIALS
</b></p><ul><li>Support the Senior Retail Excellence Manager by preparing analytical reports and insights for board meetings and strategic review meetings
</li><li>Contribute to the preparation of business reviews, strategic committees, and management presentations, providing clear and data-backed narratives
</li><li>Provide intelligence and data support for executive visits and presentations
</li></ul><p><b>EXPERIENCE &amp; REQUIREMENTS
</b></p><ul><li>Bachelor&rsquo;s degree in strategy, finance, business studies, or a related field
</li><li>5+ years of experience in a retail performance management or related analytical position (consulting, etc).
</li><li>Strong analytical skills with proficiency in data analysis tools and software
</li><li>Strong presentation skills
</li><li>Proven experience managing multiple projects simultaneously, from concept to completion
</li><li>Excellent communication and leadership abilities to collaborate across teams
</li><li>Customer and business orientated mindset
</li><li>Curiosity and adaptability
</li><li>Fluent preferably in multiple languages with spoken and written English mandatory. French &amp; Arabic are a plus.</li></ul></div>

Retail Excellence Manager

<div>
 <strong>
  GENERAL MISSION
  <br/>
  <br/>
 </strong>
 Herm&egrave;s is looking for a Retail Excellence Manager to develop and implement data-driven analysis to contribute to the definition of the retail strategy and bolster the company&rsquo;s ability to achieve growth. This role involves close collaboration with the stores in the Middle East and all Head Office functions to ensure the alignment of the retail strategy with overall business objectives.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Retail excellence &amp; Business performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Study analytics and financial information to identify areas of business opportunity and connect these opportunities to larger strategic initiatives
  </li>
  <li>
   Ensure harmonization and alignment of performance indicators across teams and stores, aligned with the Group
  </li>
  <li>
   Analyse on a regular basis (e.g. weekly, monthly) the retail performance and key KPIs (e.g. sales, sales per metiers, traffic, conversion rate, UPT, average basket)
  </li>
  <li>
   Propose recommendations and build action plans
  </li>
  <li>
   Lead selected retail projects following the Group roadmap (new processes, tools, etc), providing regular feedback to the key stakeholders
  </li>
  <li>
   Coordinate retail initiatives with all relevant stakeholders in the Head Office
  </li>
  <li>
   Support the Senior Retail Excellence Manager with benchmarking and trend analysis to inform key projects
  </li>
  <li>
   Coordinate regular retail team meetings (propose strategic topics, content etc)
  </li>
  <li>
   Support on monthly business reviews
  </li>
  <li>
   Support in organizing quarterly retail management team off sites aligned with the retail strategy
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  RETAIL PROJECTS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead selected retail projects following the Group roadmap (new processes, tools, etc), providing regular feedback to the key stakeholders
  </li>
  <li>
   Coordinate retail initiatives with all relevant stakeholders in the Head Office
  </li>
  <li>
   Support the Senior Retail Excellence Manager with benchmarking and trend analysis to inform key projects
  </li>
  <li>
   Coordinate regular retail team meetings (propose strategic topics, content etc)
  </li>
  <li>
   Support on monthly business reviews
  </li>
  <li>
   Support in organizing quarterly retail management team off sites aligned with the retail strategy
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  RETAIL COMMUNITY ANIMATION
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate regular retail team meetings (propose strategic topics, content etc)
  </li>
  <li>
   Support on monthly business reviews
  </li>
  <li>
   Support in organizing quarterly retail management team off sites aligned with the retail strategy
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KEY PRESENTATION MATERIALS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Senior Retail Excellence Manager by preparing analytical reports and insights for board meetings and strategic review meetings
  </li>
  <li>
   Contribute to the preparation of business reviews, strategic committees, and management presentations, providing clear and data-backed narratives
  </li>
  <li>
   Provide intelligence and data support for executive visits and presentations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in strategy, finance, business studies, or a related field
  </li>
  <li>
   5+ years of experience in a retail performance management or related analytical position (consulting, etc).
  </li>
  <li>
   Strong analytical skills with proficiency in data analysis tools and software
  </li>
  <li>
   Strong presentation skills
  </li>
  <li>
   Proven experience managing multiple projects simultaneously, from concept to completion
  </li>
  <li>
   Excellent communication and leadership abilities to collaborate across teams
  </li>
  <li>
   Customer and business orientated mindset
  </li>
  <li>
   Curiosity and adaptability
  </li>
  <li>
   Fluent preferably in multiple languages with spoken and written English mandatory. French &amp; Arabic are a plus.
  </li>
 </ul>
</div>


<div><p>The Learning and Development Manager role, working closely with the HR Director, will convey the values and elements of Herm&egrave;s culture to all our employees and develop each individual's skills in order to meet their personal development needs and those of our subsidiary.
</p><p><b>Key Responsibilities
</b></p><div><b>1. Training Needs Analysis
</b><br>
<ul><li>Conduct regular, structured training needs analysis across functions.
</li><li>Work closely with department leaders to identify skill and knowledge gaps.
</li><li>Convert business and competency needs into annual learning plans and targeted development programs.
</li><li>Deploy the product training strategy in line with our needs, liaise with business contacts to offer product training sessions.
</li></ul></div><div><b>2. Learning Program Localisation, Delivery and Facilitation
</b><br>
<ul><li>Localise and deliver product trainings and sales capability training programs.
</li><li>Facilitate onboarding and compliance trainings.
</li><li>Ensure training content is accurate, up-to-date, and aligned with the company&rsquo;s commercial strategy.
</li><li>Use adult learning principles and blended learning approaches (classroom, virtual, micro-learning).
</li><li>Ensure all mandatory training requirements are met. (Fire, First Aid and Health and Safety)
</li><li>Partner with training end metiers teams to implement full product knowledge from 1st steps through to expert training whilst making sure the career paths are adhered to.
</li><li>Explore new ways to help retail provide consistent service expected by our customers and the business.
</li></ul></div><div><b>3. Training Operations &amp; Coordination
</b><br>
<ul><li>Plan, organize, and execute all internal and external training sessions.
</li><li>Manage training calendars, invitations, logistics, attendance tracking, and training documentation.
</li><li>Coordinate with external vendors, trainers, and product specialists.
</li><li>Support the onboarding pathway for new hires, ensuring smooth delivery of product and sales training modules.
</li></ul></div><div><b>4. MCH Learning Modules System Administration
</b><br>
<ul><li>Administer learning modules within MCH and ensure accurate learning data.
</li><li>Maintain course catalogs, training records, and learning compliance reports.
</li><li>Generate analytics and dashboards to measure training impact, course completion, and learning ROI.
</li></ul></div><div><b>5. Learning and Development Budget
</b><br>
<ul><li>Manage the L&amp;D budget, including forecasting and monitoring monthly spend, and evaluate cost-effective solutions of implementing training.<br>
</li></ul></div><p><b>Competencies
</b></p><ul><li>Bachelor&rsquo;s degree in HR, Education, Business, Psychology, or related field (Master&rsquo;s is a plus).
</li><li>Minimum 7 years of L&amp;D experience, ideally including product or sales training exposure.
</li><li>Strong facilitation and presentation skills, especially for commercial and technical audiences.
</li><li>Hands-on experience managing an ERP/LMS system.
</li><li>Experience in instructional design, curriculum development, and content creation.
</li><li>Data-driven mindset and ability to transform insights into learning solutions.
</li><li>Strong project management and stakeholder engagement skills.</li></ul></div>

Learning and Development Manager - Hermès İstanbul (Temporary Contract)

Join Hermès and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hermès

About Company

Retail Merchandiser - Hermès Istanbul (Temporary Contract)

Retail Excellence Manager

Retail Excellence Manager

Learning and Development Manager - Hermès İstanbul (Temporary Contract)