Qureos Mentor

Hermès

<div>The Team:
The Herm&egrave;s San Francisco Boutique opened in 1987 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Client Experience &amp; Service Manager and will primarily work within the fast-paced sales team to support the client experience. 
The Opportunity :
The Greeter/Host is responsible for greeting customers as they enter the store and assisting them by determining the nature of their visit and directing them throughout the store. This position is stationed at the entrance to the store to warmly greet clients as they enter the boutique. 
About the Role:
<ul><li>Offer a warm welcome by personally greeting every visitor that enters and leaves the boutique
</li><li>Serve as the Host of the boutique and model the company vision of providing extraordinary service to all
</li><li>Be curious and take a genuine interest in the client&rsquo;s needs and expectations, guiding them to the appropriate location of merchandise or member of the team
</li><li>Create an atmosphere of helpfulness and cooperation and handle all difficult situations with grace and composure
</li><li>Collaborate closely with the rest of the boutique team with active communication of appointment arrivals to all departments: selling, operations, and asset protection
</li><li>Maintain daily calendar of client appointments and boutique events in the appointment application, indicating arrivals, no-shows, reschedules, and cancellations
</li><li>Support with phone call appointment requests, schedule entry of team, assigning appointment requests and resolving appointment conflicts
</li><li>Demonstrate generosity and anticipate client&rsquo;s needs: umbrella storage, assisting boutique guests with beverage service, and escorting clients to the door or car with shopping bags as necessary
</li><li>Proactively update clients in the outdoor queue when the boutique is at capacity and take responsibility to ensure the wait time is minimized to receive service
</li>All other duties assigned by supervisor 
<li>
</li></ul>Supervisory Responsibility:
NO 
<ul><li>
</li></ul>Budget Responsibility :
NO 
<ul><li>
</li></ul>Decision Making Responsibility:
NO 
<ul><li>
</li></ul>About You:
<ul><li>Communication skills must be strong, and approach must be gracious and warm
</li><li>Excellent customer service skills are required with a friendly attitude for all interactions with clients
</li><li>Similar experience in the Customer Service, Retail, or Service sector
</li><li>Ability to work a flexible schedule according to needs of the business
</li><li>Demonstrates attention to detail and keeps personal workspace organized
</li><li>Ability to provide basic information about the neighborhood, store services and other customer inquiries
</li><li>Knowledge of languages in addition to English is a plus
</li><li>Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
</li><li>Solid knowledge of Microsoft Office (Word, Excel, PowerPoint)
</li><li>High-touch customer service standards and hospitable approach
</li><li>Proactivity in taking care of customers in a calm, professional, and polite manner
</li><li>Versatility and priority management
</li><li>High attention to detail
</li>Enthusiasm, self-confidence, and motivation 
<li>
</li></ul>The hourly rate for this position is $26.00 to $28.50. Actual rates are determined based on the job, location, and individual experience. 
Herm&egrave;s is proud to offer a variety of benefits to support the needs of our employees and their families, including: 
<ul><li>Commission and bonus incentives based on sales performance
</li><li>Medical, Dental, Vision
</li><li>Life Insurance and Disability
</li><li>Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)
</li><li>Paid Parental leave and transition time
</li><li>401(k) and Roth Retirement plan with company matching and profit sharing
</li><li>Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
</li><li>Product discount and EAP resources
</li>Access to Calm App, Health Advocate, Family Building Support and more! 
<li>
</li></ul>We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. 
Company Overview:
Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. 
An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. 
At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here . 
Our Commitment:
Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. 
At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. 
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.</div>

Greeter/Host, San Francisco

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
 </li>
 <li>
 Cater to 100% of client queries through emails, phone and/or What&rsquo;s app (product information, product availability, order follow up, delivery, return procedure, claim, miscellaneous.)
 </li>
 <li>
 Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
 </li>
 <li>
 Ensure that all the requests are closed within the targeted time frame and with the highest quality of service.
 </li>
 <li>
 Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Possess good communication and greeting skills.
 </li>
 <li>
 Being punctual, flexible, hardworking, responsible and adaptable.
 </li>
 <li>
 Have a professional approach and a positive attitude.
 </li>
 <li>
 Being a team player.
 </li>
 <li>
 Able to solve problems and decision making.
 </li>
 <li>
 Familiarity with the products.
 
 
 </li>
 </ul>
 In alignment with the UAE Government's Emiratisation strategy, this opportunity is exclusively available to UAE Nationals holding a valid family book.
</div>

Customer Service Coordinator - UAE National

<div>
 Office of the President &amp; CEO:
 
 
 The office of the President and CEO directly supports the President and CEO with additional oversight assisting in matters pertaining to the senior management committee. The major functions supported are Sales, Human Resources, Communications, Operations and Finance. The President and CEO, with the partnership of the Senior Management Committee is responsible for all aspects of the Hermes Brand in the Americas.
 
 
 The Opportunity:
 
 
 As the Executive Assistant, Office of the President and CEO you will provide direct administrative support to the President and CEO including calendar management, T&amp;E, communication and coordination.
 
 
 About the Role:
 
 
 Operational &amp; Administrative:
 
 
 <ul>
 <li>
 Anticipate, schedule and coordinate meetings and travel for CEO including, Senior Management meetings, Paris Agenda: Preview, Podium and Budget; Various committees, touch bases, 3rd parties
 </li>
 <li>
 Ownership and proactive management of consolidated Hermes programming providing regular visibility and follow up to relevant parties
 </li>
 <li>
 Oversee consolidated Management Committee Calendar &ndash; ensuring always updated and communicated to all Senior Team
 </li>
 <li>
 Plan, organize and follow up on travel for CEO as well as Paris Executive Committee Members when traveling in the Americas
 </li>
 <li>
 Process T&amp;Es for CEO and office of CEO as necessary
 
 
 </li>
 </ul>
 Analytical, Presentation and Accuracy:
 
 
 <ul>
 <li>
 Assist in creating and supporting various reports and presentations including monthly EOM, biannual operations committee, annual 3-year strategic plan, annual budget etc.
 </li>
 <li>
 Perform ad hoc cross functional thematic project work &ndash; senior management outings, Officers meetings, cultural initiatives, external partners (ex LEF, Comite Colbert, CCF etc)
 
 
 </li>
 </ul>
 All other duties assigned by supervisor.
 
 
 Supervisory Responsibility:
 
 
 <ul>
 <li>
 NO
 
 
 </li>
 </ul>
 Budget Responsibility:
 
 
 <ul>
 <li>
 YES
 
 
 </li>
 </ul>
 Decision Making Responsibility:
 
 
 <ul>
 <li>
 YES
 
 
 </li>
 </ul>
 About You:
 
 
 <ul>
 <li>
 10 + years of relevant experience in similar role/environment including project management
 </li>
 <li>
 Excellent organizational and follow up skills
 </li>
 <li>
 Proven excellence at meeting long and short-term deadlines
 </li>
 <li>
 Demonstrates initiative, anticipation and forward planning ability
 </li>
 <li>
 Resourceful with strength in problem solving
 </li>
 <li>
 Reactive, Proactive &amp; Flexible
 </li>
 <li>
 High level of attention to detail
 </li>
 <li>
 Strong interpersonal skills to foster inter-departmental relationships
 </li>
 <li>
 Excellent written, verbal, and presentation skills
 </li>
 <li>
 Must operate with highest level of discretion and confidentiality
 </li>
 <li>
 Expert in Microsoft Excel
 </li>
 <li>
 Strong PowerPoint skills
 </li>
 <li>
 French language proficiency preferred
 
 
 </li>
 </ul>
 
 Herm&egrave;s is proud to offer a variety of benefits to support the needs of our employees and their families, including:
 
 
 
 <ul>
 <li>
 Commission and bonus incentives based on sales performance
 </li>
 <li>
 Medical, Dental, Vision,
 </li>
 <li>
 Life Insurance and Disability
 </li>
 <li>
 Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)
 </li>
 <li>
 Paid Parental leave and transition time
 </li>
 <li>
 401(k) and Roth Retirement plan with company matching and profit sharing
 </li>
 <li>
 Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
 </li>
 <li>
 Product discount and EAP resources
 </li>
 <li>
 Access to Calm App, Health Advocate, Family Building Support and more!
 
 
 </li>
 </ul>
 The range for this position is $100,000.00 - $200,000.00 annually. Actual rates are determined based on the job, location, and individual experience.
 
 
 We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
 
 
 
 Company Overview
 
 
 
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
 
 
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 
 
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films &ldquo;Footsteps Across the World&rdquo; available on our website.
 
 
 
 OUR COMMITMENT
 
 
 
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 
 
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 
 
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Executive Assistant, Office of CEO

<div>
 
 Missions:
 
 
 
 You will be part of the Herm&egrave;s Parfums &amp; Beaut&eacute; MEIA team, based in Dubai, reporting to the Marketing Manager, and working in close collaboration with the regional and HQ teams.
 
 
 
 
 1/ VISUAL MERCHANDISING
 
 
 
 
 <ul>
 <li>
 Develop and implement the regional visual strategy for Fragrance and Beauty across Local Markets and Travel Retail
 </li>
 <li>
 Ensure the follow-up and regular updating of the Travel Retail visual database ahead of each launch
 </li>
 <li>
 Design planograms for generic and personalized spaces across the region (Local Markets and Travel Retail)
 </li>
 <li>
 Coordinate the development and local production of regional POSM elements
 </li>
 <li>
 Support and deliver regional and local Visual Merchandising training sessions for office teams and store managers of key doors in the region
 
 
 </li>
 </ul>
 
 
 2/ RETAIL FURNITURE ACTIVATION
 
 
 
 
 <ul>
 <li>
 Liaise with HQ teams on CapEx concepts and designs
 </li>
 <li>
 Coordinate with local contractors on ongoing and upcoming retail builds
 </li>
 <li>
 Design planograms for new personalized spaces and stand-alone boutiques
 
 
 </li>
 </ul>
 
 
 3/ BRICK &amp; MORTAR TRADE MARKETING ACTIVATION
 
 
 
 
 <ul>
 <li>
 Support the activation of the regional trade marketing plan (LM &amp; TR)
 </li>
 <li>
 Ensure follow-up and coordination of trade plans with local distributors
 </li>
 <li>
 Adapt trade animations locally (podiums, windows, end-gondolas, etc.)
 </li>
 <li>
 Manage relationships with regional suppliers for animations and visual productions
 </li>
 <li>
 Brief and follow-up with suppliers and distributors on executions (technical drawings, local production, installation)
 </li>
 <li>
 Help with consolidation of post-activation feedback, including qualitative and quantitative performance analysis
 
 
 </li>
 </ul>
 
 
 4/ TRANSVERSAL MISSIONS
 
 
 
 
 <ul>
 <li>
 Support the preparation of the two annual regional seminars and assist in budget follow-up
 </li>
 <li>
 Contribute to quarterly reporting consolidation (VM, and Trade)
 </li>
 <li>
 Prepare and present Visual Merchandising guidelines to Brand Managers during seminars
 </li>
 <li>
 Support and animate VM training sessions
 
 
 </li>
 </ul>
 
 
 5/ ADMINISTRATIVE SUPPORT
 
 
 
 
 <ul>
 <li>
 Process suppliers&rsquo; invoices and maintain tracking and follow-ups
 
 
 </li>
 </ul>
 
 
 PROFILE :
 
 
 
 
 
 Structured thinking, aesthetic sensitivity, and an ever-alert curiosity.
 
 
 
 
 Strong interest in Fragrances, beauty, and Herm&egrave;s core values.
 
 
 
 
 You can manage different projects, showing rigor, organization, and autonomy.
 
 
 
 
 You know how to work with various interlocutors by relying on your interpersonal skills and your adaptability.
 
 
 
 
 You are fluent in English (French is a plus).
 
 
 
 
 You are comfortable and have advanced skills in using the following softwares: InDesign, Illustrator, Photoshop, SketchUp, PowerPoint.
 
 
 
 "Cr&eacute;ateur, artisan et marchand d&rsquo;objets de haute qualit&eacute;, Herm&egrave;s est, depuis 1837, une maison fran&ccedil;aise, familiale et ind&eacute;pendante qui emploie pr&egrave;s de 25 185 collaborateurs dans le monde. Anim&eacute; par un esprit d&rsquo;entreprendre continu et une exigence constante, Herm&egrave;s cultive la libert&eacute; et l&rsquo;autonomie de chacun gr&acirc;ce &agrave; un management responsable. L&rsquo;entreprise perp&eacute;tue la transmission de savoir-faire d&rsquo;exception par un ancrage territorial fort dans le respect des hommes et de la nature &ndash; source de mati&egrave;res d&rsquo;exception. Seize m&eacute;tiers artisanaux irriguent la cr&eacute;ativit&eacute; de la maison dont les collections rayonnent dans pr&egrave;s 300 magasins dans le monde."
</div>

VIE – Visual Merchandising Coordinator - Hermès Parfum et Beauté - MEIA (M/W)

<div>
 The Team:
 
 
 The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:
 
 
 <ul>
 <li>
 Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
 </li>
 <li>
 Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
 </li>
 <li>
 Talent Development: corporate social responsibility, Diversity, Inclusion &amp; Family, learning and leadership development, internal communications, and employee engagement.
 
 
 </li>
 </ul>
 The Opportunity:
 
 
 As the Senior HR Business Partner, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.
 
 
 As a strategic member of a cross functional Retail team, you will work closely with the store leadership teams and employees within the Southern Region, as well as partner with other members of the HR team, working collaboratively across all levels to assist in the implementation of people-related services, HR policies, practices, and procedures. The Senior HR Business Partner will support the Southern Region, which currently includes 9 store locations and approximately 200 retail employees. This position is located on site in either our New York City Corporate or Miami Office location.
 
 
 About the Role:
 
 
 <ul>
 <li>
 Serves as a strategic HR Business Partner for the Southern Region.
 </li>
 <li>
 Provides hands-on HR support by maintaining both a physical and virtual presence in boutiques and monitoring the morale and general atmosphere of region. Is a regular contributor to regional meetings, as well as management/staff meetings at the store level.
 </li>
 <li>
 Is aware of all business issues and priorities, and provides focused support, coaching, and guidance to management.
 </li>
 <li>
 Manages employee relations for the store locations and recommends appropriate employment action to maintain a productive, positive work environment. Empowers store management to manage employee
 </li>
 <li>
 disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws. With general supervision, conducts investigations, recommends solutions to issues, counsels&rsquo; employees, advises managers on discipline process and facilitates dispute resolution.
 </li>
 <li>
 Leads full cycle recruiting processes to meet the various staffing goals within multiple business units of the organization. Maintains accurate and organized documentation, digital filing and reporting on all candidates/applicant tracking initiatives. Ensures job descriptions are created, evaluated and current for all positions prior to recruitment/hire.
 </li>
 <li>
 Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics.
 </li>
 <li>
 Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts for region.
 </li>
 <li>
 Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with coaching recommendations to optimize business performance.
 </li>
 <li>
 Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement; supports with special projects, initiatives, and goals to enhance the overall employee experience.
 </li>
 <li>
 Responsible for the management of the company&rsquo;s annual performance review process and 30/60-day new hire review process. Creates and designs content of the performance reviews in alignment with goals of the company.
 </li>
 <li>
 Supports in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company.
 
 
 </li>
 </ul>
 Supervisory Responsibility:
 
 
 <ul>
 <li>
 NO - This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions.
 
 
 </li>
 </ul>
 Budget Responsibility:
 
 
 <ul>
 <li>
 YES - Manages HR budget sheet with Compensation Manager for recruiting and hiring processes; assists retail management in monitoring payroll budget for location, controlling overtime and staying within budget for salary; creates and maintains budget for recruitment and associated systems.
 
 
 </li>
 </ul>
 Decision Making Responsibility:
 
 
 <ul>
 <li>
 YES - Recruitment and Hiring; Employee Relations / Dispute Resolution
 
 
 </li>
 </ul>
 About You:
 
 
 <ul>
 <li>
 At least 5 years of experience in a HR Business Partner role
 </li>
 <li>
 Proven HR leadership in multi-unit, high-volume, high-visibility environments
 </li>
 <li>
 Background in luxury retail or service-oriented organizations; direct store experience preferred
 </li>
 <li>
 Expertise in full recruitment lifecycle across all organizational levels
 </li>
 <li>
 Strong capabilities in employee relations, talent development, recruiting, and performance management
 </li>
 <li>
 Skilled in building lasting relationships and influencing across all levels of organization
 </li>
 <li>
 Solid knowledge of HR policies, employment laws, compliance, and reporting
 </li>
 <li>
 Excellent communication, public speaking, and interpersonal skills; adept at coaching and empowering others
 </li>
 <li>
 Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation
 </li>
 <li>
 Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines
 </li>
 <li>
 Highly organized, detail-oriented, self-motivated; effective in both independent and team settings
 </li>
 <li>
 Business acumen with operational strength
 </li>
 <li>
 Kind yet effective leadership marked by humility and compassion
 </li>
 <li>
 Comfortable in fast-paced environments with strong prioritization skills
 </li>
 <li>
 Bachelor&rsquo;s degree preferred
 </li>
 <li>
 Travel for boutique visits required two times per year
 
 
 </li>
 </ul>
 The range for this position is $120,000.00 - $135,000.00 annually. Actual rates are determined on the job, location, and individual experience.
 
 
 We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
 
 
 
 Herm&egrave;s Benefits Overview:
 
 
 
 Herm&egrave;s is proud to offer a variety of benefits to support the needs of our employees and their families, including:
 
 
 <ul>
 <li>
 Commission and bonus incentives based on sales performance
 </li>
 <li>
 Medical, Dental, Vision,
 </li>
 <li>
 Life Insurance and Disability
 </li>
 <li>
 Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)
 </li>
 <li>
 Paid Parental leave and transition time
 </li>
 <li>
 401(k) and Roth Retirement plan with company matching and profit sharing
 </li>
 <li>
 Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
 </li>
 <li>
 Product discount and EAP resources
 </li>
 <li>
 Access to Calm App, Health Advocate, Family Building Support and more!
 
 
 </li>
 </ul>
 
 Company Overview:
 
 
 
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
 
 
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 
 
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here.
 
 
 
 Our Commitment:
 
 
 
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 
 
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 
 
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Senior Human Resources Business Partner, Southern Region

<div>
 The Team:
 
 
 The Client Relations Center (CRC) is dedicated to providing exceptional, timely and professional client service via phone, email, and live chat. Serving as an extension of our boutiques, the CRC is a vital part of the Herm&egrave;s client journey, ensuring every client receives a high-touch experience that reflects Herm&egrave;s&rsquo; values of service and excellence.
 
 
 The Opportunity:
 
 
 As a CRC Training Intern, you will provide hands-on support to the Training team, contributing to the development organization and delivery of learning programs. This internship offers exposure to luxury client relations and the operational excellence that defines the Herm&egrave;s Client Relations Center and Training pillar.
 
 
 The Internship Program:
 
 
 For more than 185 years, Herm&egrave;s has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Herm&egrave;s US internship program, Generation H!
 
 
 As part of Generation H, you will have the opportunity to join Herm&egrave;s and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.
 
 
 The duration of the Generation H program is five months. Please note in order to qualify for the program, you must be able to work during this five-month period. This internship is scheduled for July 13, 2026 &ndash; December 18, 2026 and this is a full-time opportunity.
 
 
 All internships are in-person (non-remote) and this internship is based in the Corporate Office located in New York City. Interns are paid an hourly rate of US $20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week.
 
 
 Role and Responsibilities
 
 
 Functional Responsibility
 
 
 <ul>
 <li>
 Assist in preparing creative internal client communications and organizing training materials, room set-ups, and digital content.
 </li>
 <li>
 Aid in all aspects of preparation, set-up, and execution of teamwide events of varying scale and scope.
 </li>
 <li>
 Observe training sessions and capture key takeaways for program evaluation.
 </li>
 <li>
 Help manage scheduling, attendance tracking, and feedback forms for training participants.
 </li>
 <li>
 Contribute to the refinement of training content, visuals, and onboarding resources.
 </li>
 <li>
 Support special such as projects related to process documentation or knowledge management.
 </li>
 <li>
 Gain exposure to CRC and eCommerce operations and participate in learning opportunities aligned with broader internship goals.
 </li>
 <li>
 Execute all other duties and special projects assigned by Specialist.
 
 
 </li>
 </ul>
 About You:
 
 
 <ul>
 <li>
 Current student enrolled in courses pursuing studies in communications, training &amp; development, or a related field.
 </li>
 <li>
 Proficient in Microsoft Office; familiarity with Canva or other learning platforms
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Interest in luxury client experience and instructional design
 </li>
 <li>
 Enthusiastic, collaborative, and eager to learn in a professional environment
 
 
 </li>
 </ul>
 We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations
 
 
 
 Company Overview:
 
 
 
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
 
 
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 
 
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here.
 
 
 
 Our Commitment:
 
 
 
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 
 
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 
 
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com . Please do not submit resumes or applications to this email address.
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Client Relations Center Training Intern (2026 Semester 2) - Generation H

<div>
 
 The Team:
 
 
 
 The Finance team is responsible for protecting the Company&rsquo;s financial assets, mitigating financial risks and reporting the financial position of the company to business stakeholders. The department is comprised of three main pillars:
 
 Financial Planning &amp; Analysis (FP&amp;A), Accounting, &amp; Treasury
 
 
 
 
 The Opportunity:
 
 
 
 As the Financial Analyst, you will be responsible for supporting the team in delivering accurate and timely reporting of the quarterly and annual Group IFRS reporting and the production of periodic financial reports and memos. You will ensure financial goals and objectives are met and communicated while also monitoring the overall financial performance by measuring results, managing the annual planning and quarterly forecasting cycle, and evaluating budgets.
 
 
 You will play a key role towards the overall goal of the Finance department, which is to protect the Company&rsquo;s financial assets, mitigating financial risks and closely monitoring the financial stability of the company through robust reporting, compliance controls and cross-functional partnerships.
 
 
 
 About the Role:
 
 
 
 <ul>
 <li>
 Collaborate closely with management to support strategic and financial planning initiatives, ensuring that all efforts are aligned with both departmental goals and broader company objectives
 </li>
 <li>
 Support the overall management of the consolidation and analysis of the P&amp;L, Balance Sheet and Cash Flow statements during monthly closing reporting, in close partnership with Accounting and Treasury teams
 </li>
 <li>
 Proactively track and assess all overhead expenses throughout the closing and budgeting cycles, offering insightful commentary on any significant variances that arise to give management a clear understanding of company performance.
 </li>
 <li>
 Partner with the Finance Manager to conduct monthly inventory depreciation reserve analysis assessing aging inventory trends and identifying strategic opportunities to mitigate financial risk.
 </li>
 <li>
 Supports the Finance Manager in being a strategic partner to department leaders in the Communications, CRM, IT, and Construction teams presenting qualitative and quantitative financial results to business partners on a quarterly basis, partnering closely with each department for successful achievement of annual budget goals (expense lines and KPI&rsquo;s.
 </li>
 <li>
 Perform detailed variance analysis of actuals vs. budget, reforecast, and prior year, clearly identifying key business drivers
 </li>
 <li>
 Support the gross margin reconciliation, including such tasks as analysis of goods in transit.
 </li>
 <li>
 Perform financial controlling functions in the procurement system (PO approvals, User Management)
 </li>
 <li>
 Develop and maintain structured work files to support hard closing and annual budget cycles
 </li>
 <li>
 Enhance and maintain reporting tools and templates within Cegid, SAP, TM1, and Excel
 </li>
 <li>
 Support ad-hoc financial analysis and special projects as needed
 
 
 </li>
 </ul>
 
 Supervisory Responsibility:
 
 
 
 <ul>
 <li>
 No
 
 
 </li>
 </ul>
 
 Budget Responsibility:
 
 
 
 <ul>
 <li>
 No
 
 
 </li>
 </ul>
 
 Decision Making Responsibility:
 
 
 
 <ul>
 <li>
 No
 
 
 </li>
 </ul>
 
 About You:
 
 
 
 <ul>
 <li>
 3-5 years&rsquo; experience in similar role and/or environment
 </li>
 <li>
 Retail industry experience preferred
 </li>
 <li>
 Knowledge of Income Statement, Balance Sheet, and Cash Flow Statement
 </li>
 <li>
 Strong financial modeling and analytical skills
 </li>
 <li>
 Collaborative mindset with strong relationship building skills
 </li>
 <li>
 Proactive, curious, and solutions-oriented
 </li>
 <li>
 High attention to detail with a commitment to accuracy
 </li>
 <li>
 Knowledge of Cegid, Cognos, SAP, Magnitude and TM1 system
 </li>
 <li>
 Advanced Excel skills required
 
 
 </li>
 </ul>
 The salary range for this position is $70,000 to $95,000 annually. Actual rates are determined based on the job, location, and individual experience.
 
 
 
 Herm&egrave;s is proud to offer a variety of benefits to support the needs of our employees and their families, including:
 
 
 
 <ul>
 <li>
 Commission and bonus incentives based on sales performance
 </li>
 <li>
 Medical, Dental, Vision
 </li>
 <li>
 Life Insurance and Disability
 </li>
 <li>
 Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)
 </li>
 <li>
 Paid Parental leave and transition time
 </li>
 <li>
 401(k) and Roth Retirement plan with company matching and profit sharing
 </li>
 <li>
 Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
 </li>
 <li>
 Product discount and EAP resources
 </li>
 <li>
 Access to Calm App, Health Advocate, Family Building Support and more!
 
 
 </li>
 </ul>
 We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
 
 
 
 Company Overview
 
 
 
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
 
 
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 
 
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here.
 
 
 
 Our Commitment
 
 
 
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 
 
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 
 
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Financial Analyst

Join Hermès and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.