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HESA ENTERPRISES PVT LTD

The Billing Support Executive will be responsible for managing end-to-end billing operations, addressing customer queries related to invoices, and ensuring accurate and timely processing of billing data. This role demands precision, responsiveness, and a customer-first mindset to uphold Prana&rsquo;s service standardsKey Responsibilities:<ul><li>Invoice Management:</li><li>Generate, verify, and dispatch invoices as per defined schedules</li><li>Ensure accuracy in billing amounts, tax components, and customer details</li><li>Customer Support:</li><li>Respond to billing-related queries via email, phone, or ticketing systems</li><li>Resolve discrepancies and escalate complex issues to senior teams</li><li>System Operations:</li><li>Work on internal billing platforms and CRM tools</li><li>Track billing delays, rebills, and maintain audit trails</li><li>Compliance &amp; Documentation:</li><li>Maintain records of billing transactions for audits and internal reviews</li><li>Ensure adherence to financial policies and statutory requirements</li><li>Reporting &amp; Analysis:</li><li>Prepare weekly and monthly billing reports</li><li>Highlight trends, delays, and error patterns for process improvement</li></ul>Education : Bachelor's degree in Commerce, Finance, or related fieldTechnical Skills :Proficiency in MS Excel, billing software, and CRM toolExperience: 1 year in billing, accounts receivable, or customer support rolesJob Type: Full-timePay: &#8377;10,000.00 - &#8377;15,000.00 per monthWork Location: In person

Billing Support Executive

Join HESA ENTERPRISES PVT LTD and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HESA ENTERPRISES PVT LTD

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Billing Support Executive