Qureos Mentor

Hexaware Technologies

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 About the Role
 
 
 
 The Software Engineer (Cloud / Backend) will play a crucial role in designing, developing, and maintaining databases while collaborating with the development team to optimize performance and ensure data integrity.
 
 
 
 
 
 
 
 
 
 Responsibilities:-
 
 
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 To design, develop, test, integrate and maintain new and existing databases.
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 To extend assistance to the development team with complex query tuning and schema refinement.
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 Extensive experience in DB programming, functions and implementing best practices in SQL programming.
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 Ability to understand complex databases and data flows.
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 Database Design and Modeling:
 
 Analyze application requirements and user needs to design optimal database structures. This involves creating tables, defining relationships between them, and ensuring data integrity.
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 Database Development and Implementation:
 
 Develop and implement the designed database schema using a database management system (DBMS) like MySQL, PostgreSQL, Oracle, or SQL Server. This may involve writing SQL code to create tables, views, stored procedures, and functions.
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 Data Migration and Import/Export:
 
 Migrate data from existing systems or sources to the new database or handle data import/export processes as needed.
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 Database Administration and Maintenance:
 
 Perform ongoing database administration tasks like user management, performance optimization, security configuration, backups, and disaster recovery planning.
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 Data Security and Compliance:
 
 Implement data security measures to protect sensitive information and ensure compliance with relevant data privacy regulations.
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 Collaboration and Communication:
 
 Collaborate effectively with software engineers, designers, and other stakeholders to understand data requirements and communicate technical details about the database clearly.
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 Qualifications
 
 
 
 
 
 
 
 
 
 Education details: A degree in Computer Science, Information Technology, or a related field is preferred.
 
 
 
 
 
 
 
 
 
 Required Skills:-
 
 
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 Java
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 Go Language / Golang
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 Python
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 Kubernetes
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 REST
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 gRPC
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Software Engineer

<ul><li>Provide Level 1 &amp; Level 2 support for IT-related issues via phone, email, or ticketing system.</li><li>Manage and resolve incidents using ticketing tools (e.g., ServiceNow, Jira, Remedy).</li><li>Perform user account management in Active Directory (create, modify, disable accounts, password resets, group policies).</li><li>Troubleshoot and support Windows OS (Windows 10/11, Windows Server) including desktop, laptop, and peripheral devices.</li><li>Install, configure, and maintain software applications and updates.</li><li>Escalate complex issues to higher-level support teams when necessary.</li><li>Document solutions and maintain a knowledge base for recurring issues.</li><li>Ensure compliance with IT policies, security standards, and SLA timelines.</li></ul>Job Type: Full-timePay: &#8377;500,000.00 - &#8377;700,000.00 per yearApplication Question(s):<ul><li>Total Years of experience</li><li>How soon can you join? (Notice Period)</li><li>Are you willing to work on rotational shifts? (Day/Mid/Night)</li><li>Current CTC?</li><li>Expected CTC?</li></ul>Work Location: In person

Service Desk Engineer

JD; Should have worked as Functional Lead in in any of the track like Financials Cloud/Procurement Cloud/PPM Cloud/OM Cloud/HCM Cloud Must have at least two implementation and support project experience Should have worked as Functional Consultant in HCM Cloud modules like Core HR, Payroll, Time &amp; Labor, Absence, Talent, Compensation and Benefits Should have 4-6 years of relevant project experience Prepare functional requirements for implementations, Enhancement. Should have some knowledge on technical side as well Should be able to communicate clearly with clients/ Functional lead and provide solution Should be able to trouble shoot issues along with technical teams As needed, Oracle TAR documentation and information Requirements Support System Integration Test and User Acceptance Test, track all issues until closure Should be familiar with Oracle AIM templates and methodology Good understanding of the Oracle SaaS Cloud business process Self-driven, ability to work independently and drive actions to conclusion and help team to trouble shoot in case of any issues Clear communication, ability to work with multiple stakeholders and team members

ES ORACLE Cloud Lead

JD &bull;Design and develop custom applications using Microsoft PowerApps (Canvas and Model-Driven Apps). &bull; Integrate PowerApps with other Microsoft services such as SharePoint, Teams, Dynamics 365, and external data sources (e.g., SQL Server, Azure). &bull; Automate workflows and business processes using Power Automate (Flow). &bull; Collaborate with stakeholders to gather requirements, understand business processes, and provide technical solutions. &bull; Customize and extend Power Platform capabilities using PowerFX, JavaScript, and custom connectors. &bull; Ensure application scalability, performance, and security in alignment with organizational standards. &bull; Troubleshoot, debug, and optimize applications to resolve issues and enhance functionality. &bull; Stay updated on the latest Power Platform features and best practices to implement innovative solutions. &bull; Provide training and support to end-users and stakeholders on PowerApps usage and functionality.

Digital CM Consultant

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 Qualifications and Technical Competencies Required
 
 
 
 Education
 
 
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 Under Graduate to Post Graduate
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 Desirable: Travel / Hospitality Industry
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 Experience
 
 
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 Fresher / Experience in a Domestic or International process
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 Inbound
 
 
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 Prefer having prior experience of taking calls
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 Excellent call management skills
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 Handle irate customers
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 Outbound
 
 
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 Should ensure that the daily targets assigned are completed on time
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 Excellent real writing/verbal skills
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 Ensure adherence to daily activities assigned
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 Technical Competencies: Job related
 
 
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 Prefer having typing Speed +25 wpm with 90% accuracy
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 MS office knowledge mandatory
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 Basic computer knowledge
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 Language
 
 
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 English and Arabic
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 French - Optional when required
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 Soft Skills
 
 
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 Strong communication skills to effectively manage interactions
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 Proficient in verbal communication
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 Ability to create exceptional customer experiences (Customer Satisfaction)
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 Meet delivery expectations aligned with defined Key Result Areas (KRAs)
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 Personal Skills and Traits
 
 
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 Should be supportive and open to feedback
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 Is able to communicate clearly, both written and in speech
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 Has a pleasant attitude
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 Team player
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 Should be a quick learner
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 Ability to manage work efficiently with minimum guidance
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 Multi-tasking ability
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 Job Description
 
 
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 Handle Chat interactions, inbound video calls, emails &amp; outbound calls as required
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 Comprehend customers' queries / complaints / comments
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 Display empathy/ understanding of the issue/ concern towards the customer
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 Provide quick and effective resolution to customers' queries
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 Talks in a way the customer can understand
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 Is able to handle pressure situations and complaints of irate customers
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 Works accurately and with an eye for details
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 Is able to use automated information systems to analyze the customer's situation
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 Meeting targets of upselling
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 Ensures adherence to on-time reporting to work
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 Share process improvement ideas
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 Work Schedule and Environment
 
 
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 Working 5 days a week with Rotational shifts (Timing) and Rotational week off
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 Mandatory:
 
 
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 Excellent communication
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 Adherence to company policies, rules and regulations
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 To follow quality processes thoroughly using checklist standards
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 Responsible for complying with all QMS and ISMS Policies and procedures
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 Open for change in process as per requirement
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 Certifications:
 
 
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 Should clear internal &amp; external certifications
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Customer Service Executive

Main responsibilities in finance area will be to support, Investment advisory billing, Third party payment, Quality analysis and assurance. Work with business users on billing payment and quality assurance. Conduct Calibration sessions in sync with the Delivery and QA team. Develop, Recommend, and monitor corrective and preventive actions. Develops and conducts briefings for the targeted group of advisors that address Service Quality deficiencies and/or improvement opportunities. Prepare Daily/Weekly reports. Understanding of capital market and asset management industry Basic knowledge of QA practices, theories, tools such as cypress and playwright and other quality detection techniques Understands market data, its providers and significance. Familiarity with Microsoft Office, database software Basic understanding of fixed income, equity and derivates trading

Capital Market Quality Analyst-BPS

Join Hexaware Technologies and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.