Qureos Mentor

Heywood Hospital

<div>Overview:
<div><b>You Matter Here!</b></div><div>
</div><div>
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!</div><div></div><div><b><br>
Hours: Per Diem, Weekdays, Late afternoon and some early evening hours</b></div><div></div><div><b><br>
$40.00 - $45.18</b></div><div></div><div><br>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.</div><div>
</div>
Responsibilities:
<div><div><b>Essential Functions</b></div></div><div><ul><li>
Systematically gathers and evaluates relevant information and data from the patient interview and/or all the patient information sources.</li><li>
Performs Speech and Language Evaluations on both inpatients and outpatients (and inpatients, if indicated) to assess communicative functions and determine the need for habilitation/rehabilitation, using appropriate test protocols.</li><li>
Communicates findings in the assigned format in accordance with departmental standards to both patient or patient/guardian and pertinent medical or direct care staff</li><li>
Identifies variations from expected findings and understands the significance for such variations.</li><li>
Takes appropriate actions when variations are identified.</li><li>
If working in the inpatient setting, performs swallow evaluations and/or modified barium swallow studies on both inpatients and outpatients to assess the adequacy of the swallow function and determine the need for dietary modifications and/or intervention.</li><li>
Communicates evaluation results to the patient/caregiver.</li><li>
Performs Swallow Evaluations and/or Modified Barium Swallow studies on both inpatients and outpatients to assess the adequacy of the swallow function and determine the need for dietary modifications and/or intervention.</li><li>
Communicates Swallow Evaluations results to the patient, as well as all necessary medical and direct care staff within 24 hours, particularly as they may involve changes in care.</li><li>
Creates an Initial Treatment Plan and implements therapy programs for individuals for individuals with communication, cognitive, or swallowing disorders to improve functional skills in these areas</li><li>
Documents daily treatment notes after each session, consults with family, reports on progress in a written format every 3 months, and communicates with caregivers regarding any significant status changes.</li><li>
Counsels and educates patients or parents/guardians relative to the communication or swallowing disorder to improve their understanding and facilitate home carryover.</li><li>
Evaluates the patient&rsquo;s understanding of his or her condition, treatment, and/or prognosis.</li><li>
Coordinates care with other healthcare providers and relevant school personnel.</li><li>
Reassesses the patient&rsquo;s condition, status and progress on an ongoing basis.</li><li>
Prioritizes, reprioritizes, and modifies the plan of care based upon patient assessment and patient condition.</li><li>
Documents the implementation of the plan of care and any adverse and/or unexpected events or outcomes.</li></ul><div><b>
Statement of Other Duties</b></div><div>
</div><div>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</div><div>
</div><div><div><div><b>
Functional Demands</b></div><div>
</div></div><div><div><b>
Physical Requirements</b></div><div>
</div><div>
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).</div><div>
</div></div><div><div><b>
Organizational Expectations</b></div><div>
</div></div><div><div><b>
Behavioral Attributes</b></div><div>
</div><div>
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.</div></div></div></div>
Qualifications:
<div><div><b>Job Requirements</b></div><div>
</div></div><div><div><b>
Minimum Education</b></div><ul><li>
Masters or doctoral degree in Speech-Language Pathology</li></ul><div><b>
Minimum Work Experience</b></div><ul><li>
Experience in evaluation and treatment of pediatric speech-language disorders is required</li><li>
Candidates with experience or wishing to gain experience in the evaluation and management of dysphagia (including Modified Barium Swallow studies) and acquired adult neurogenic communication disorders are encouraged to apply.</li></ul><div><b>
Minimum Licenses and Certifications</b></div><ul><li>
Current MA State licensure, Speech Language Pathologists</li><li>
Certificate of Clinical competence in Speech-Language Pathology required</li></ul></div></div><p></p>

Speech Language Pathologist, Speech Therapy, Per Diem, Weekdays, Late afternoon and some early evening hours

<div>Overview:
<div><b>You Matter Here!</b></div><div>
</div><div>
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!</div><div></div><div><b><br>
Hours: 24-Hours, Days, Every other weekend and holiday</b></div><div></div><div><b><br>
Hourly Rate: $18.00 - $18.36</b></div><div></div><div><br>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.</div><div></div><div><b><br>
Job Summary:</b></div><div>
Collaborates with nursing and interdisciplinary healthcare teams to support the delivery of safe, patient-centered care. Maintains a therapeutic milieu by conducting environmental and room safety checks, identifying and mitigating potential hazards, and ensuring compliance with safety protocols. Documents all findings per established protocols. Performs frequent or constant patient observations as directed, documents patient location and behavior, and promptly reports/communicates any patient behaviors and safety concerns to the nursing staff to support care planning and risk mitigation. Assists with the management of patient belongings and restricted items in accordance with regulatory and unit policies. Supports patient care plans by responding to patient needs, encouraging participation in treatment activities, and completing all required clinical and safety documentation.</div>
Responsibilities:
<div><div><b>Essential Functions</b></div><div><ul><li>
Works together with departmental and healthcare teams to complete assignments.</li><li>
Maintains a clean and comfortable environment for patients and visitors.</li><li>
Prevents potential safety hazards from occurring by removing or arranging for the removal of safety hazards from the environment immediately.</li><li>
Prioritizes and reprioritizes work based on the changing needs of the customers.</li><li>
Ensures the safety of patients in the milieu and completes the environmental safety checklist and documents this for each patient room.<br>
Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
Performs patient checks and documents the whereabouts of the patient(s) as directed by the communication from the primary nurse (constant or frequent safety checks).<br>
Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
Assists with managing patient belongings and restricted items as directed by nursing.</li><li>
Responds to patient and visitor needs, as well as, provides information and refers matters of concern to nursing staff. Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
Provides input and patient information (including behavioral concerns) to the team that contributes to the safety needs, development, and implementation of the patient care plan and treatment. Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
As requested may deliver trays to patients, monitors patient meal intake, and collects trays for return to dietary staff. Assist patients in completing menus, if requested. Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
May provide suicide observation to patients needing it to ensure their safety.</li><li>
Aims to maintains and promotes calm and respectful milieu to enhance patients' care of plan and treatment. Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
Encourages patient conversations, participation in therapy and inter-patient relationships while observing behaviors when applicable. Neo__ Inf__ Yg Child__ Old Child__ Adol__ Adult__ Geri__</li><li>
May assist with patient fresh air breaks on specific units</li><li>
Attend to patient needs as requested including, but not limited to nutritional replenishment, telephone charging, retrieving showering toiletries, retrieving linen for frequent observation patients.</li><li>
Ensure that nursing inspects all items brought in for the patient by visitors.</li></ul></div><div>
</div></div><div><div><b>
Statement of Other Duties</b></div><div>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</div><div>
</div><div><div><div><b>
Functional Demands</b></div></div><div><div>
</div></div><div><div>
Physical Requirements</div><div>
</div><div>
Exerts 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Occasionally stoops (bending the body downward and forward by bending at the waist), and kneels (bending the legs at knee to come to rest on knee or knees).</div><div>
</div></div><div><div><b>
Organizational Expectations</b></div><div>
</div></div><div><div>
Behavioral Attributes</div><div>
</div><div>
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.</div></div></div></div>
Qualifications:
<div><div><b>Job Requirements</b></div><div>
</div></div><div><div>
Minimum Education</div><ul><li>
High School Graduate or equivalent preferred</li></ul><p>
Minimum Certifications</p><ul><li>
AHA BLS CPR required or obtained within 60 days of hire.</li><li>
DMH approved hands on de-escalation training within 30 days of hire for DMH certified units and 60 days for other locations</li></ul><div>
Minimum Work Experience</div><ul><li>
Patient care, Mental Health/Behavioral Health or security experience preferred.</li><li>
Limited hands on care required.</li></ul></div></div>

Safety Specialist, Mental Health Unit, 24-Hours, Days, Every other weekend and holiday

<div>Overview:
<div><b>You Matter Here!</b></div><div>
</div><div>
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!</div><div></div><div><b><br>
Hours: 40-Hours, Days, Monday-Friday, One closing shift until 6:00pm</b></div><div></div><div><b><br>
$18.00 - $24.81</b></div><div></div><div><br>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.</div><div>
</div>
Responsibilities:
<div><b>
Organizational Expectations</b></div><div></div><div><br>
Behavioral Attributes</div><div>
The following behavioral attributes are required: achievement motivation, flexibility, concern for order, initiative, self-confidence, self control, customer service orientation, interpersonal effectiveness, teamwork and information seeking.</div><div></div><div><b><br>
Essential Functions</b></div><ul><li>
Schedules appointments accurately following department guidelines.</li><li>
Completes tasks assigned daily in timely, accurate, and efficient manner. Reporting to leadership when unable to finish tasks.</li><li>
Ensures complete, accurate and current demographic, financial/insurance and other information for all patients scheduled for the hospital prior to patients appointment.</li><li>
When conducting the phone interview with patient or conversations with the patient&rsquo;s payer, concerns are raised regarding the patients insurance coverage or ability to meet the financial obligations for the scheduled visit the scheduler will notify the manager.</li><li>
Print work list on each shift to ensure deadlines are met for verifications, pre-registrations, patient notifications and<br>
delivery of patient packets to clinical areas.</li><li>
Facilitates the pre-verification process by taking appointments from the scheduling module, verifying the patient&rsquo;s information via telephone and saving the account to a pre-registration status.</li><li>
Correctly spells all information, especially diagnosis on all documents.</li><li>
Completes updates accurately and completely, without disruption of telephone activity</li><li>
Attends staff meetings.</li><li>
Immediately notifies supervisor of any backlogs or obstacles that prevent completion of assigned duties.</li><li>
Job performance reflects compliance with Heywood&rsquo;s performance standards; telephone etiquette, providing directions and first impressions.</li><li>
When assigned to outpatient registration, accurately and expediently registers patients following department policies and procedures regarding insurance verification, collection of co payments, etc.</li><li>
Works with external departments to ensure best patient care scheduling needs</li><li>
Open communication with Scheduling team for best patient care</li><li>
Upon making a scheduled appointment, ensures authorization is in place before appt is scheduled.<br>
Immediately notifies MD office if auth is needed or inaccurate.</li><li>
Follows STAT department process and procedure</li><li>
Notifying the Multicultural department on patient interpreter needs. Utilizing the interpreter phone service to schedule appointments</li><li>
Refers uninsured patients to Financial Counselors when insurance coverage is not present/active. Also, providing a self pay estimate cost to patient/offices on schedule procedures</li><li>
Accurately compiles daily, weekly, and monthly data and statistics as requested.</li><li>
Accurately verifying patient&rsquo;s insurance</li><li>
Assists manager, as directed, in the training of new employees regarding scheduling processes in an accurate and complete manner</li><li>
Checks orders for accuracy, signature, date and diagnosis.</li><li>
Contributes to the design, development, and maintenance of systems that help the department run efficiently.</li><li>
Blocks appointments for ancillary departments and reschedules/notifies patients of change.</li><li>
Work through patient complaints and direct them to patient advocate as needed.</li><li>
Reflects a positive attitude in daily work. Is receptive, cooperative, committed and optimistic.</li><li>
Adheres to hospital and department dress codes.</li><li>
Responds cooperatively to staffing needs by demonstrating flexibility in work schedule or assignments.</li></ul><div><b>
Statement of Other Duties</b></div><div></div><div><br>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</div>
Qualifications:
<div><b>
Job Requirements</b></div><div></div><div><br>
Minimum Education</div><ul><li>
Formal training beyond high school diploma preferred</li></ul><div>
Minimum Work Experience</div><ul><li>
Medical terminology, spelling competence and computer experience essential.</li><li>
Referral and/or third party experience billing preferable.</li></ul><div>
Required Skills</div><ul><li>
Excellent communication skills and the ability to perform multiple tasks with minimal supervision is essential.</li><li>
Must be able to deal effectively and courteously with the public, physicians and all hospital personnel in a high volume setting.</li></ul><div><b>
Functional Demands</b></div><div></div><div><br>
Physical Requirements</div><div>
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).</div></div><p></p>

Patient Scheduler, Community Wide Scheduling, 40-Hours, Days, Monday-Friday, One closing shift until 6:00pm

<div>Overview:
<div><b>You Matter Here!</b></div><div>
</div><div>
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!</div><div></div><div><b><br>
Hours: 40-Hours, Days, Hybrid</b></div><div></div><div><b><br>
$26.66 - $35.18</b></div><div></div><div><br>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.</div><div></div><div><b><br>
Job Summary:</b></div><div>
Supervises and coordinates the day-to-day billing and follow-up team responsible for billing and follow-up on government and commercial accounts and related activities within the Hospital revenue operations at Heywood Healthcare. Motivates staff to achieve the highest levels to meet the organization goals for customer service, operational and financial performance. This position reports directly to the Manager of Coding and Patient Accounts</div>
Responsibilities:
<p><b>
Essential Functions</b></p><ul><li>
Knows, understands, incorporates, and demonstrates the Heywood Healthcare Mission, Vision, and Values in behaviors, practices, and decisions.</li><li>
Provides hands-on supervision of daily activities and workflows of the billing and follow-up team handling billing and follow-up of government and commercial accounts in order to achieve optimal area performance and colleague productivity goals as part of the revenue cycle process</li><li>
Provides supervision and coordination of assigned tasks of billing and follow-up colleagues handling government and commercial accounts. Responsible for understanding complexities involved in supporting denials operational activities spanning multiple states, regional health ministries, payer environments, and technologies to supervise colleagues accordingly</li><li>
Monitors timeliness of claims billed, paid/settled, and reviews documentation in appropriate system(s).</li><li>
Ensures colleagues carry out duties and responsibilities in an effective manner, which in turn promotes maximized reimbursement based upon services delivered.</li><li>
Identifies and implements solutions to problems and issues affecting accurate billing and follow-up activities.</li><li>
Focuses efforts of colleagues on proactive practices, which includes contacting payors directly for payments due on accounts and reviewing and responding to all mail correspondence in a timely and efficient manner.</li><li>
Identifies and participates in continuous quality improvement initiatives across the Patient Accounting team and other functional areas in order to streamline processes.</li><li>
Participates in the redesign of billing processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.</li><li>
Reviews and track trends of the billing and follow-up process and makes recommendations for problem and issue resolutions based upon colleague findings; reports findings to Patient Accounting leadership.</li><li>
Prepares service level metrics and explanatory summaries for the Manager and Director of Patient Accounting and<br>
other Heywood leadership.</li><li>
Evaluates potential new colleagues and makes recommendations for hiring.</li><li>
Assists with identifying training needs and coordinating with department trainer to develop and conduct training<br>
programs, including on-the-job training.</li><li>
Assists with establishing performance standards for billing and follow-up colleagues. Monitors and tracks colleague activities against established performance standards and provides immediate feedback to achieve performance<br>
improvement.</li><li>
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Standards of Behavior, CARE Values and Always Behaviors, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.</li></ul><p><b>
Statement of Other Functions</b></p><p>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</p><p></p><p><b><br>
Functional Demands</b></p><p>
Physical Requirements</p><p>
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).</p>
Qualifications:
<ul><li>Must possess a comprehensive knowledge of revenue cycle functions and systems, as normally obtained through an Associate's degree in Business or Healthcare Administration or a related field, and minimum of five years of experience within a hospital patient accounts department or large medical practice.</li><li>
Candidate must have strong knowledge of patient account processes and revenue cycle objectives, with a demonstrated track record.
</li><li>Exhibits supervisory skills that emphasize team?building and strong leadership with the ability to provide clear oversight and coordination of department services, while also functioning as an individual contributor.</li><li>
Supervisory or team leader experience preferred.</li><li>
Strong written and verbal communication skills. Ability to communicate effectively with payors and work with all levels of colleagues to expedite revenue cycle processes while supporting customer service.</li><li>
Effective critical thinking and problem-solving skills. Ability to analyze data and prepare related reports and summaries.</li><li>
Strong organizational skills supervising direct reporting relationships.</li><li>
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.</li><li>
Must be comfortable operating in a collaborative, shared leadership environment.</li><li>
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Heywood Health Care.</li></ul></div><p></p>

Patient Accounts Supervisor, Patient Accounts, 40-Hours, Days, Hybrid

<div>Overview:
<div><b>You Matter Here!</b></div><div>
</div><div>
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!</div><div></div><div><b><br>
Hours: 40-Hours, Days, Monday-Friday, No weekends or holidays, Closing shift as needed</b></div><div></div><div><b><br>
$19.00 - $25.07</b></div><div>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.</div>
Responsibilities:
<p><b>
Essential Functions</b></p><ul><li>
Coordinates the certification of all inpatients and out patient procedures are covered by the patients&rsquo; insurance companies.</li><li>
Ensures insurance coverage concurrent with the patient&rsquo;s appointment by utilizing all available resources which include but are not limited to WebMD, Imedi.com, Mass Health, Tufts, Cigna, HP, Fallon and Emdeon. Enters the correct billing information into Meditech, including physician referral number.</li><li>
Delegates &amp; Coordinates the daily assignments to the scheduling staff to ensure reimbursement by insurance companies to the hospital.</li><li>
Responds to the needs and requests of ancillary departments regarding pre-certification, insurance verification, referrals and pre-registration of patients.</li><li>
Ensures pre-certification information in the Meditech Admissions and BAR modules is accurate and entered timely.</li><li>
Initiates the investigation of patient problems or concerns.</li><li>
Serves as a technical resource for the scheduling staff to ensure errors are identified and corrected prior to patient&rsquo;s appointment.</li><li>
Maintains data base of all insurance verification and authorization regulations by payer for use by all hospital registrars and scheduling staff.</li><li>
Suggests system / procedure changes regarding insurance verification to department manager when necessary to ensure reduced denials and secure payment for services.</li><li>
Attends all third party training seminars when directed to ensure accurate and timely information is available to self and members of the registration and scheduling staff.</li><li>
Develops work lists to ensure all pre-certs, referrals, verifications, pre-registrations, patient notifications and patient packets are completed prior to patient appointment.</li><li>
Responds to the needs and requests of ancillary departments regarding scheduling issues.</li><li>
Reflects a positive attitude in daily work. Is receptive, cooperative, committed and optimistic.</li><li>
Job performance reflects compliance with Heywood&rsquo;s performance standards; telephone etiquette, providing directions and first impressions.</li><li>
Maintains current knowledge of rules and regulations of insurance payers so that regulations are met, and patients are enrolled in financial assistance if needed.</li><li>
Completes specific assignments and assists staff in completing work when short staffed, or under tight deadlines</li><li>
Prioritizes and reprioritizes work, based on the changing needs of the customers.</li><li>
Develops and maintains accurate records /files to include but are not limited to pre-certifications, referrals, booking sheets and pre registrations for all patients with scheduled appointments.</li><li>
Accurately compiles daily, weekly, and monthly data and statistics as requested.</li><li>
Trains and educates employees to help them improve processes and become more efficient, to better our customer needs.</li><li>
Assists in promoting good communication between hospital departments, physicians offices, and community health care providers, so the needs of our internal and external customers are met.</li><li>
Ensures office supplies and equipment are maintained and available for the department to run efficiently</li><li>
Immediately removes, or, arranges the removal of safety hazards from the environment</li><li>
Communicates registration/scheduling errors to the staff and offers clarification of policies and procedures.</li><li>
Supervises and delegates duties to the Scheduling staff and volunteers so department projects are completed accurately and as scheduled.</li><li>
Trains and educates all schedulers including off site departments to help them improve processes and become more efficient, to better our customer needs.</li><li>
Develops schedules that meet the needs of the department and customers.</li><li>
Completes specific assignments and assists staff in completing work when short staffed, or under tight deadlines.</li></ul><p><b>
Statement of Other Duties:</b><br>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</p><p></p><p><b><br>
Functional Demands</b></p><p>
Physical Requirements:</p><p>
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).</p>
Qualifications:
<p><b>
Job Requirements</b></p><p>
Minimum Education</p><ul><li>
Associates Degree in Business</li></ul><p>
Minimum Work Experience</p><ul><li>
Three years experience in patient registration or related field</li><li>
Meditech and telephone systems/equipment preferrable</li></ul><p>
Required Skills</p><ul><li>
PC skills and experience</li><li>
Quality conscious and dependable</li><li>
Flexible in meeting multiple tasks and requirements</li><li>
able to work independently and possess good interpersonal skills</li></ul></div>

Lead Scheduler, Community Wide Scheduling, 40-Hours, Days, Monday-Friday, No weekends or holidays, Closing shift as needed

<div>Overview:
<div><b>
Hours: 40-Hours, Evenings, 1:00pm - 9:30pm and 3:00pm - 11:30pm , Every other weekend</b></div><div></div><div><b><br>
$19.00 - $24.58</b></div><div></div><div><br>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.
</div>Responsibilities:
<div><div><b>Essential Functions</b></div></div><div><ul><li>
Conducts interactions with everyone in a friendly, courteous and respectful manner.</li><li>
Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can.</li><li>
Advocates to ensure privacy and confidentiality while helping others to maintain awareness.</li><li>
Maintains a clean and safe hospital.</li><li>
Responds appropriately and immediately in emergency situations.</li><li>
Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.</li><li>
Ensures compliance with regulations to maintain accreditation and licensure.</li><li>
Complies with the Hospital Attendance and Tardiness Policy.</li><li>
Completed all Hospital and Department Specific Mandatory requirements in the prior calendar year.</li><li>
Reports Incidents in a timely and effective manner.</li><li>
All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene.</li><li>
Works together with departmental and healthcare teams to complete assignments.</li><li>
Removes or arranges for removal of safety hazards from environment immediately to prevent potential safety hazards from occurring.</li><li>
Keeps equipment in clean and working condition.</li><li>
Conducts and maintains the proper supply of inventory for products, so that projects are able to be completed regularly without shortages of supplies.</li><li>
Coordinates projects so that customer satisfaction levels are met and projects are completed without incident.</li><li>
Evaluates and communicates with department managers and other appropriate staff members throughout the facility of areas within their department in need of projects.</li><li>
Demonstrates ability to perform project work safely, using appropriate chemicals and proper techniques.</li><li>
Communicates specific cleaning needs to supervisor by the end of the scheduled shift.</li><li>
Completes tasks thoroughly and in designated timeframe.</li><li>
Reorganizes to cover other tasks and changes schedules as needed so that all areas are covered and a clean and safe environment is maintained.</li><li>
Revises the project schedule in winter months to accommodate snow coverage.</li><li>
Maintains a safe environment for patients by assuring that sharp objects, toxic substances and other objects potentially harmful to children are not accessible.</li><li>
Assures that the environment of care or services is free of objects which may contribute to the likelihood of patient falls, slips or trips. Makes readily available assistive devices for ambulation.</li><li>
Is aware of the increased risk of falls, slips, and trips for elderly patients and visitors, and assures that the environment of care or services is free of objects and spills which may contribute to the likelihood of patient falls, slips, or trips.</li><li>
Is sensitive to the tendency of older patients to have hearing difficulties. Verifies that he or she is speaking with appropriate level of loudness so that the patient hears instructions, questions, and conversations with caregiver, but that offense is not given to the patient as the result of the voice being excessively loud. Is able to differentiate problems with hearing versus problems with comprehension.</li><li>
Takes appropriate actions to assure physical security of children and complies with policies and procedures related to the prevention of neonate, infant and child abduction.</li></ul><div><b>
Statement of Other Duties</b></div><div>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</div><div>
</div><div><div><div><b>
Functional Demands</b></div><div>
</div></div><div><div>
Physical Requirements</div><div>
20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning or working with hands). Frequently stoops (bending the body downward and forward by bending the spine at the waist).</div><div>
</div></div><div><div><b>
Organizational Expectations</b></div><div><b>
</b></div></div><div><div>
Behavioral Attributes</div><div>
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.</div></div></div></div>
Qualifications:
<div><div><b>Job Requirements</b></div><div>
</div></div><div><div>
Minimum Education</div><ul><li>
High School Diploma preferred</li></ul><div>
Minimum Work Experience</div><ul><li>
Previous health care experience preferred.</li><li>
Floor maintenance experience a plus but not necessary.</li></ul><div>
Required Skills</div><ul><li>
Applicant needs to be a self motivator and work with minimal supervision.</li></ul></div></div>

Lead Project Coordinator, EVS, 40-Hours, Evenings, 1:00pm - 9:30pm and 3:00pm - 11:30pm , Every other weekend

<div>Overview:
<div><b>You Matter Here!</b></div><div>
</div><div>
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!</div><div></div><div><b><br>
Hours: 40-Hours, Days, Monday - Friday, Hybrid</b></div><div></div><div><br>
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.</div><br>
<div></div>
Responsibilities:
<div><b>Essential Functions</b></div><ul><li>
Maintain and oversee the efficient operation of the coding unit to include the contract and vendor coders. Coordinate and support the activities of the Coding specialists and assist with coding/charge entry related processes.</li><li>
Conducts on the job training for new and existing coding team members to ensure understanding of the job responsibilities, policies and procedures.</li><li>
Serves as a liaison between HIM Coding and other departments to facilitate coding processes. May lead or participate in cross-functional workgroups/committees as needed to represent coding and billing issues.</li><li>
Collaborates daily with Coding Specialists to assess coding workflow needs. May assist with coding when volume increases and/or reallocates work as needed.
</li><li>Reviews medical records to correctly codes all diagnoses and/or procedures using current coding guidelines.</li><li>
Monitors Coding Vendor services to ensure all encounters are captured, coded and billed within timely filing deadlines.</li><li>
Works SSI Coding Edits and serves as coding liaison for the Patient Accounting department.</li><li>
Maintains Coding credential thru AAPC or AHIMA. Acquires the knowledge and education to keep up with changes in technology, coding guidelines, and regulations.</li><li>
Monitors the remote coding staff schedules, attendance and ETO time. May perform payroll functions.</li><li>
Shares knowledge and expertise to help others improve performance provide education and give support.</li><li>
Conducts system testing, provides feedback, and supports conversions/implementations related to coding issues.</li><li>
Continuously prioritizes projects, activities, and tasks to ensure deadlines of minor and major projects are met.</li><li>
Monitors quality, productivity, and performance by conducting coding validation audits.</li><li>
Communicates with co-workers, management, and hospital staff regarding clinical and reimbursement issues.</li><li>
Maintains 3M Encoder, coordinates and performs regular updates and troubleshooting issues, submits tickets to 3M and IT department when needed.
</li><li>Monitors Medicare and other payor bulletins and notices and communicates a summary of these to coding and CDI staff.</li><li>
Runs reports to catch unbilled accounts, accounts not discharged or loaded in 3M as part of the DNFB/DNFC and A/R monitoring.</li><li>
Interacts with the Coding Staff to resolve issues and concerns in a timely fashion to ensure smooth operations within the department.</li><li>
Maintains good communication with the physicians, other HIM Staff, and all personnel throughout the organization to ensure that coding is done accurately and timely without communication breakdowns.</li><li>
Maintains knowledge of coding and billing requirements based on third party publications, including Blue Shield, Medicare, Medicaid, commercial insurers and HMOs/PPOs. Ensures compliance of all federal and state regulations and standards relative to coding.</li></ul><div><div><b>
Statement of Other Duties</b></div><div><br>
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.</div><div>
</div><div><div><div><b>
Functional Demands</b></div></div><div><div>
</div></div><div><div><b>
Physical Requirements</b></div><div>
</div><div>
Prolonged sitting 8 hours or more, using a keyboard, mouse and two monitors for long periods of time. Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).</div></div><div><div>
</div></div><div><div><b>
Behavioral Attributes</b></div><div>
</div><div>
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.</div></div></div></div>
Qualifications:
<div><div><b>Job Requirements:</b></div><div>
</div></div><div><div><b>
Minimum Education</b></div><ul><li>
Coding credential certification from the American Health Information Management Association (CCA, CCS, CCS-P), or the American Academy of Professional Coders (CPC, CIC, COC, CRC) is required.
</li></ul><div><b>Minimum Work Experience</b></div><ul><li>
Minimum of three to five years of previous coding and billing experience.</li><li>
Minimum of two years of supervisory experience is highly preferred.
</li></ul><div><b>Required Skills</b></div><ul><li>
Experienced in several coding methodologies to include ICD-10-CM/PCS, CPT4, HCPCS, and E/M. Knowledge and understanding of Medicare billing rules (i.e. LCD/NCD, CCI, Medical Necessity, and ABN) a plus.
</li><li>Experience with 3M Encoder required.</li><li>
Experienced with Meditech Expanse EMR preferred.</li><li>
Ability to comprehend and accurately interpret all aspects of medical documentation as it related to coding and billing.
</li><li>Must have strong analytical skills, attention to detail, critical thinking, and researching skills.</li></ul></div></div><p></p>

Coding Supervisor, HIM, 40-Hours, Days, Monday - Friday, Hybrid

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