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HGM (Hospitality Group)

Job SummaryThe Head Barista is responsible for leading the caf&eacute;&rsquo;s barista team to deliver exceptional coffee and outstanding customer service. This role ensures the highest standards of beverage quality, cleanliness, efficiency, and hospitality. The Head Barista oversees daily caf&eacute; operations, supervises and trains barista staff, manages inventory, and maintains consistency in all coffee and espresso beverages.Responsibilities and Duties1. Beverage Preparation &amp; Quality<ul><li>Prepare and serve high-quality specialty coffee and espresso-based beverages.</li><li>Ensure every drink meets established standards for taste, presentation, and consistency.</li><li>Calibrate coffee machines and grinders daily for optimal extraction.</li><li>Stay up to date with coffee trends, brewing techniques, and equipment maintenance.</li><li>Supervise table service and manage guest flow to maximize turnover.</li><li>Conduct table visits in the absence of the Caf&eacute; Manager.</li><li>Coordinate with the kitchen team to maintain food quality and timely service.</li><li>Ensure the caf&eacute; is properly set up and ready for operation before opening hours.</li></ul>2. Team Leadership &amp; Training<ul><li>Supervise, schedule, and support barista staff during shifts.</li><li>Train new baristas on caf&eacute; standards, customer service, and beverage preparation.</li><li>Provide continuous coaching to enhance performance, motivation, and teamwork.</li><li>Lead by example, demonstrating professionalism, efficiency, and enthusiasm.</li></ul>3. Customer Service<ul><li>Greet customers warmly and ensure a welcoming, engaging experience.</li><li>Handle customer feedback, complaints, or special requests promptly and professionally.</li><li>Promote new menu items, seasonal offerings, and loyalty programs.</li></ul>4. Operations &amp; Inventory Management<ul><li>Monitor stock levels and order coffee beans, milk, and other supplies as needed.</li><li>Track daily sales, monitor usage, and minimize waste.</li><li>Maintain proper storage, labeling, and rotation of ingredients and materials.</li><li>Assist with cash handling, sales reconciliation, and reporting when required.</li></ul>5. Equipment &amp; Cleanliness<ul><li>Ensure all coffee machines, grinders, and tools are clean and in good working condition.</li><li>Coordinate with maintenance for timely equipment servicing or repairs.</li><li>Oversee general caf&eacute; cleanliness, sanitation, and hygiene compliance with safety standards.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 2 years of experience as a Senior Barista or Head Barista.</li><li>Strong knowledge of coffee preparation methods, latte art, and caf&eacute; operations.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to work efficiently in a fast-paced environment and remain calm under pressure.</li><li>Barista training certification is an advantage.</li></ul>Job Type: Full-time

Head Barista

We are seeking an experienced Head Baker/ Pastry Chef to lead our bakery operations. You will oversee production, manage the baking team, maintain quality standards, and develop new recipes that align with our brand&rsquo;s creativity and excellence.Key Responsibilities:<ul><li>Lead and manage the bakery team, including training</li><li>Oversee daily production of bread, pastries, and other baked goods</li><li>Develop new recipes and seasonal items in collaboration with the culinary team</li><li>Ensure consistent quality, taste, and presentation of all bakery products</li><li>Monitor inventory, order ingredients, and manage stock control</li><li>Maintain hygiene, cleanliness, and safety standards in the bakery</li><li>Optimize workflow and production efficiency</li></ul>Requirements:<ul><li>Proven experience as a Head Baker, Bakery Manager, or similar role</li><li>Strong knowledge of bread and pastry production techniques</li><li>Creativity and passion for developing new bakery items</li><li>Excellent leadership, teamwork, and communication skills</li><li>Ability to work in a fast-paced environment and meet deadlines</li><li>Knowledge of food safety and hygiene standards</li><li>Flexible to work early mornings, weekends, and holidays</li></ul>What We Offer:<ul><li>Opportunities for professional development and training</li><li>A creative and collaborative work environment</li></ul>Job type: Full timeJob Type: Full-time

Head Baker/Pastry Chef

Job Summary:We're looking for a friendly, outgoing, and organized hostess to be the face of our caf&eacute;. Needs to greet customers, manage the seating area, and support the team in delivering a great experience. The ideal candidate will have a friendly attitude, outstanding customer service abilities, and the capacity to make visitors feel at home. As a hostess, your duties will include taking reservations, welcoming and seating guests, and making sure the service runs smoothly. Immediate joiners are preferred.Key Responsibilities:Guest Reception &amp; Seating:&middot; To be the first point of contact for our guests&middot; Greet guests warmly and promptly as they arrive&middot; Helping a guest find a comfy spot.&middot; Manage bookings and walk-ins to minimize down on waiting lists.Reservation &amp; Waitlist Management:&middot; Manage reservations and seating assignments&middot; Provide guests with accurate wait times and manage a waitlist if neededCustomer Experience &amp; Service Support:&middot; Managing takeout orders during a rush time, you&rsquo;ll be the heart of our front-of-house operations&middot; Answer phones and respond to customer inquiries courteously&middot; Assist with mobile or to-go orders&middot; Answer basic customer questions about our menu, Wi-Fi, or seatingAmbience &amp; Cleanliness:&middot; Keep the front area clean, inviting, and organized&middot; Maintain an organized front-of-house area&middot; Keep up an elegant, professional appearance that highlights the brand. To improve the overall dining experience, maintain focus on the lighting, music, and design.Coordination with Team:&middot; Communicate effectively with servers and kitchen staff to ensure smooth seating flow&middot; Help with VIP reservations, exclusive dining experiences, and special event planning.&middot; When necessary, assist the team with minor administrative duties.Qualifications &amp; Skills:&middot; Previous experience in customer service or hospitality preferred&middot; Excellent communication and interpersonal skills&middot; Positive attitude and a team-oriented mindset&middot; Ability to multitask in a fast-paced environment&middot; Professional appearance and demeanor&middot; Flexible availability, including evenings, weekends, and holidays&middot; Able to stay calm and organized in a busy environment&middot; Reliable and punctual&middot; Previous experience in a coffee shop or food service is a plus, but not requiredWe encourage you to join our team and contribute to operational success if you are a prepared, strategic thinker and extremely passionate about being a great hostess.Job Type: Full-time

Hostess

Job Type: Full-TimeAbout Us: We are a specialty coffee shop dedicated to delivering exceptional coffee experiences to our guests. Our team values passion, professionalism, and consistency in creating the perfect cup of coffee every time.Job Description: We are looking for an enthusiastic and skilled Female Barista with prior experience in specialty coffee. The ideal candidate is someone who is passionate about coffee, knowledgeable in different brewing methods, and able to provide excellent customer service in a fast-paced environment.Key Responsibilities:<ul><li>Prepare and serve high-quality espresso-based drinks and brewed coffee.</li><li>Operate coffee machines and brewing equipment with precision and care.</li><li>Maintain cleanliness and organization of the bar and service areas.</li><li>Engage with customers in a friendly and professional manner.</li><li>Ensure consistency in taste, presentation, and quality of beverages.</li><li>Support the team in daily operations, including opening and closing duties.</li></ul>Qualifications:<ul><li>Minimum 1&ndash;2 years of barista experience, preferably in a specialty coffee shop.</li><li>Strong knowledge of espresso extraction, latte art, and brewing methods (e.g., V60, Chemex, Aeropress).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure while maintaining attention to detail.</li><li>Positive attitude, team player, and strong work ethic.</li></ul>Preferred Candidate:<ul><li>Female applicants with previous experience in specialty coffee companies will be given priority.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Training and career growth opportunities.</li><li>Friendly and professional work environment.</li></ul>Job Type: Full-time

Female Barista (Specialty Coffee)

Join HGM (Hospitality Group) and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HGM (Hospitality Group)

ABOUT_COMPANY

Head Barista

Head Baker/Pastry Chef

Hostess

Female Barista (Specialty Coffee)