Qureos Mentor

HHM Hotels

HHM Hotels is a trusted partner for sophisticated and institutional hotel owners across the United States and Canada. With over 30 years of experience, the company is recognized for delivering exceptional operational performance. They manage a diverse portfolio of 240 hotels, focusing on luxury, lifestyle, and premium branded properties. HHM Hotels emphasizes talent development, operational excellence, and strategic partnerships to create lasting value and superior results for their partners while providing growth opportunities for their associates.

<div>
 
 Opportunity: General Manager
 
 
 
 Join HHM Hotels as the General Manager of the renowned Chambers Hotel New York, where you&rsquo;ll oversee a boutique operation in the heart of the city. This role offers the unique opportunity to leverage our industry-leading platform to optimize performance while maintaining the distinct, independent character of an NYC landmark.
 
 
 
 Your Growth Path
 
 
 
 Area General Manager - Regional Director of Operations &ndash; Vice President of Operations
 
 
 
 Your Focus
 
 
 
 Leadership
 
 
 <ul>
 <li>
 Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
 </li>
 <li>
 Set clear expectations and provide the guidance necessary to achieve exceptional performance.
 
 
 </li>
 </ul>
 Guest Experience
 
 
 <ul>
 <li>
 Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
 </li>
 <li>
 Continuously seek opportunities to enhance guest interactions and exceed expectations.
 
 
 </li>
 </ul>
 Financial Performance
 
 
 <ul>
 <li>
 Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
 </li>
 <li>
 Monitor financial performance through regular analysis and implement corrective actions as needed.
 
 
 </li>
 </ul>
 Operational Excellence
 
 
 <ul>
 <li>
 Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
 </li>
 <li>
 Implement best practices to uphold quality and safety standards.
 
 
 </li>
 </ul>
 Employee Development
 
 
 <ul>
 <li>
 Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
 
 
 </li>
 </ul>
 
 Your Background And Skills
 
 
 
 <ul>
 <li>
 Associate or Bachelor&rsquo;s Degree in Business, Hospitality or a related field.
 </li>
 <li>
 Previous hotel management experience required.
 
 
 </li>
 </ul>
 
 HHM Benefits And Perks
 
 
 
 <ul>
 <li>
 Medical, Dental and Vision Health Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 401k Company Match
 </li>
 <li>
 Free Basic Life Insurance
 </li>
 <li>
 Travel Discounts
 </li>
 <li>
 Commuter Transit and Commuter Parking Benefits
 </li>
 <li>
 Quarterly Bonuses and Incentives
 </li>
 <li>
 Employee Assistance and Wellness Program
 </li>
 <li>
 Educational/Professional Development
 </li>
 <li>
 Technology Reimbursements
 
 
 </li>
 </ul>
 
 Work Environment and Context
 
 
 
 <ul>
 <li>
 Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
 </li>
 <li>
 Occasional travel required.
 
 
 </li>
 </ul>
 
 What We Believe
 
 
 
 People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
 
 
 ,
 
 
</div>

General Manager

<div><div>Opportunity: Breakfast Attendant

Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.

Your Growth Path
Restaurant Server or Guest Service Agent &ndash; Restaurant Supervisor or Front Desk Manager.

Your Focus<ul>
<li>Carry food, dishes, trays, or silverware from pantry to serving counters.</li>
<li>Set up attractive food displays and maintain cleanliness to ensure food safety.</li>
<li>Wipe tables or seats with dampened cloths.</li>
<li>Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.</li>
<li>Clean up spilled food, drink or broken dishes and remove trash.</li>
<li>Maintain adequate supplies of items such as clean glassware, dishes, or trays.</li>
<li>Fill beverage and ice dispensers.</li>
<li>Stock cabinets or serving areas with condiments and refill condiment containers.</li>
<li>Locate and provide items requested by guests.</li>
<li>Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.</li>
<li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program</li>
<li>Practice safe work habits and use required safety equipment.</li>
<li>Ensure overall guest satisfaction.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skills
<ul>
<li>High School diploma or equivalent preferred.</li>
<li>Food sanitation certification a plus and required within 90 days of employment.</li>
<li>Previous food and beverage experience preferred or equivalent training.</li>
</ul>
HHM Benefits and Perks
<ul>
<li>Competitive wages for full time and part time opportunities</li>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Free Basic Life Insurance</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Referral Bonus Program</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and may includeworking on holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Breakfast Attendant

<div><div>Opportunity: Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Banquet Server/Captain; Restaurant Supervisor &ndash; Restaurant Manager &ndash; Banquet Manager

Your Focus
<ul>
<li>Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.</li>
<li>Take orders from customers, input orders, obtain payment and provide change.</li>
<li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li>
<li>Prepare food, coffee and other beverages, including alcohol, when necessary.</li>
<li>Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.</li>
<li>Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.</li>
<li>Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.</li>
<li>Clean all equipment and areas, locking equipment doors, etc.</li>
<li>Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Ensure overall guest satisfaction.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skills
<ul>
<li>High School diploma or equivalent preferred.</li>
<li>Previous food and beverage experience or equivalent training required.</li>
</ul>
HHM Hotels Benefits and Perks
<ul>
<li>Competitive wages for full time and part time opportunities</li>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Daily Pay</li>
<li>Free Basic Life Insurance</li>
<li>24/7 access to TELUS Health, a confidential work-life resource.</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Referral Bonus Program</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and may include working on holidays and weekends and alternate shifts.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Bistro Server

<div><div>Opportunity: Area Director of Engineering (Maintenance)

Manage all general and preventative maintenance functions at the Whiteface Lodge and the Laurel Lake Placid to ensure guest service and sustainability standards are achieved and maintained throughout the hotels.

Work with your team members to create a productive and healthy work environment. This individual must be willing to roll up their sleeves and be hands-on when needed but balance the strategic perspective and future planning of the department. Have in-depth experience in leadership and team dynamics to pursue objectives identified in established strategic plans.

Work through the mechanical engineering report with priority items to replace and repair. Become intimately involved with the FF&amp;E 5-year Capital plan.

Must have expertise in Project Management and a well-rounded knowledge to assess, repair and/or replace all mechanicals (or research to do such). This is a 30% hands-on role and 70% strategic planner.

Your Growth Path

Regional Director of Engineering - VP of Engineering

Your Focus
<ul>
<li>Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li>
<li>Conduct room inspections and identify repair needs.</li>
<li>Manage relationships, coordinate bids, quotes and contracts for 3rdparty vendors.</li>
<li>Meet with the staff 2 times per day and assign priority projects and tasks; ensure all are attended to with adequate and timely follow-up to the GM</li>
<li>Oversee all projects (Large or small), or PIPs, and manage and report on the work progress daily.</li>
<li>Install or repair sheet rock and other wall coverings.</li>
<li>Work with the team to develop their skill sets and participate with the jobs to ensure proper completion is #1.</li>
<li>Continue the replacement and repair of heating and cooling pumps as well as preventative maintenance on the suites where and when needed.</li>
<li>Manage expenses (labor and product) to the budgeted amount; do not exceed without prior approval.</li>
<li>Attend to the department&rsquo;s monthly checkbook and ensure we are following the budget set forth.</li>
<li>Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM&rsquo;s on all rooms and equipment.</li>
<li>Maintain the building exterior and &ldquo;curb appeal&rdquo; of entire hotel grounds</li>
<li>Refurbish, paint and finish furniture and fixtures as needed.</li>
<li>Test, examine, and maintain hotel&rsquo;s life safety systems to ensure they are always 100% operational.</li>
<li>Maintain repair and preventive maintenance records and coordinate compliance of service contracts, state certifications, code enforcement, local health department, insurance demands and other jurisdictional requirements (perform and maintain work to local, state and Federal codes).</li>
<li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li>
<li>Your #1 internal customer is the Front Desk, where most complaints or concerns are conveyed. Communication to and from the Front Desk and Maintenance is paramount for our success.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s Earth View program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skills
<ul>
<li>High School diploma and/or trade school course work in related field preferred with extensive 7-10 years&rsquo; experience in Resorts, Hotels and/or related industries.</li>
<li>Previous engineer/maintenance leadership experience required or equivalent training.</li>
<li>Specialized certifications are preferred (HVAC, electrical, plumbing, etc.).</li>
</ul>
HHM Hotels Benefits and Perks
<ul>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Free Basic Life Insurance</li>
<li>24/7 access to TELUS Health, a confidential work-life resource.</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Technology Reimbursements</li>
<li>Referral Bonus Program</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and may include working on holidays and weekends or alternate shifts.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Area Director of Engineering

<div><div>Opportunity: Bartender

Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.

Your Growth Path

Beverage Manager/Restaurant Supervisor &ndash; Restaurant Manager &ndash; Food &amp; Beverage Manager

Your Focus
<ul>
<li>Maintain clean and organize bar areas.</li>
<li>Slice and pit fruit for garnishing drinks.</li>
<li>Check identification of customers to verify age requirements for purchase of alcohol.</li>
<li>Prepare and serve drink and/or food orders.</li>
<li>If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.</li>
<li>Issue guest check and complete payment process.</li>
<li>Follow standards for identifying and managing intoxicated guests.</li>
<li>Complete beverage requisitions to maintain par levels as needed.</li>
<li>Complete required side work prior to shift end.</li>
<li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li>
<li>Assist with taking beverage inventory.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Ensure overall guest satisfaction.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skills
<ul>
<li>High school diploma preferred.</li>
<li>TIPS certified a plus.</li>
<li>Previous bartending/mixologist experience required or equivalent training.</li>
<li>Food Sanitation certificate a plus, required within 90 days of employment.</li>
</ul>
HHM Hotels Benefits and Perks
<ul>
<li>Competitive wages for full time and part time opportunities</li>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Daily Pay</li>
<li>Free Basic Life Insurance</li>
<li>24/7 access to TELUS Health, a confidential work-life resource.</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Referral Bonus Program</li>
</ul>
Work Context
<ul>
<li>Work schedule varies and may include working on holidays, weekends and different shifts.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Bartender

<div><div>Opportunity: Banquet Bartender

Set up, tend and break down banquet bars in accordance with established guest service and sustainability standards.

Potential Career Path

Bartender&ndash; Bar Manager&ndash;Assistant Restaurant Manager

Essential Job Functions
<ul>
<li>Check Banquet Event Orders to determine function, number of guests and type of bar (house, premium, cash, open, etc.)</li>
<li>Set up portable bar in function area according to standard policies and procedures.</li>
<li>Follow established guidelines, policies and procedures regarding making beverages.</li>
<li>Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.</li>
<li>Abide by HHM cash handling policies and procedures.</li>
<li>Remove all trash and liquor glasses from tables, and remove tablecloths, trash and liquor from function area.</li>
<li>Break down and clean bar thoroughly; wipe surface areas and empty water in portable bar.</li>
<li>Return all equipment and supplies to proper area.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Position Requirements
<ul>
<li>High School diploma or equivalent preferred.</li>
<li>Previous bartending/banquet experience or equivalent training.</li>
<li>TIPS Certification a plus.</li>
<li>Food Sanitation Certification required within 90 days of employment.</li>
</ul>
HHM Hotels Benefits and Perks
<ul>
<li>Competitive wages for full time and part time opportunities</li>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Daily Pay</li>
<li>Free Basic Life Insurance</li>
<li>24/7 access to TELUS Health, a confidential work-life resource.</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Referral Bonus Program</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and will include working on holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Banquet Bartender

Join HHM Hotels and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HHM Hotels

About Company

General Manager

Breakfast Attendant

Bistro Server

Area Director of Engineering

Bartender

Bartender

Banquet Bartender