Qureos Mentor

HHM Hotels

<div><div>Opportunity: Engineer

Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.

Your Growth Path

Engineering Supervisor &ndash; Chief Engineer &ndash; Area Chief Engineer

Your Focus<ul>
<li>Conduct room inspections and identify repair needs.</li>
<li>Install or repair sheetrock and other wall coverings.</li>
<li>Paint designated areas and items.</li>
<li>Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures.</li>
<li>Repair furniture.</li>
<li>Install, replace and program televisions.</li>
<li>Perform minor plumbing functions.</li>
<li>Replace and repair heating and cooling pumps as well as preventative maintenance on units.</li>
<li>Trace and repair all types of water lines.</li>
<li>Troubleshoot and repair kitchen equipment.</li>
<li>Maintain repair and preventive maintenance records.</li>
<li>Perform and maintain work to local, state and Federal codes.</li>
<li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li>
<li>Work as a bell attendant in the event of staffing shortages or during peak check in/out periods.</li>
<li>Follow Service Recovery Guidelines.</li>
<li>Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.</li>
<li>Ensure overall guest satisfaction.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skills
<ul>
<li>High School diploma and Trade school course work in related field preferred.
</li><li>Previous engineer/maintenance experience or equivalent training required.</li>
</ul>
HHM Hotels Benefits and Perks
<ul>
<li>Competitive wages for full time and part time opportunities</li>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Daily Pay</li>
<li>Free Basic Life Insurance</li>
<li>24/7 access to TELUS Health, a confidential work-life resource.</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Referral Bonus Program</li>
</ul>
Work Context
<ul>
<li>Work schedule varies and mayinclude working on holidays and weekends and alternate shifts.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching,kneeling, stooping, crawling and climbing.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble &ndash; Own It
</div>
Managed by HHM Hotels</div>

Engineer (Hotel Maintenance)

<div><div>Opportunity: Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Assistant Front Office Manager &ndash; Front Office Manager &ndash; Assistant General Manager

Your Focus
<ul>
<li>Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li>
<li>Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.</li>
<li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li>
<li>Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.</li>
<li>Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.</li>
<li>Perform bookkeeping activities such as balancing accounts and conducting audits.</li>
<li>Make and confirm reservations.</li>
<li>Promote Hersha Hospitality and brand-specific marketing programs.</li>
<li>Greet guests immediately upon arrival; register and assign guests to hotel rooms.</li>
<li>Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.</li>
<li>Compute bills, collect payments, handle cash, and make change for guests.</li>
<li>Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.</li>
<li>Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.</li>
<li>Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skills
<ul>
<li>Associate&rsquo;s or Bachelor&rsquo;s degree preferred.</li>
<li>1 to 3 years of related experience.</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and may include working on all shifts, holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Front Desk Supervisor

Join HHM Hotels and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HHM Hotels

ABOUT_COMPANY

Engineer (Hotel Maintenance)

Front Desk Supervisor

Engineer (Hotel Maintenance)