Qureos Mentor

High 5 Hospitality

<div>We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike&rsquo;s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.
Position Overview
Our Cashiers/ Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers/ Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.
Duties and Responsibilities
Essential duties and responsibilities include but are not limited to the following:<ul><li>
Hospitality skills: Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.</li><li>
Seat Guests: Escort them to their tables, accommodate special seating requests for guests whenever possible.</li><li>
Process Payments: Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.</li><li>
Customer Interaction: Greet guests warmly, answer questions about menu items, and assist with order placement.</li><li>
Order Management: Ensure accuracy in processing orders, including special requests or modifications.</li><li>
Maintain Cleanliness: Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts. Hourly checks and cleanings of restrooms.</li><li>
Monitor Inventory: Alert management to low stock levels for items needed at the register, such as receipt paper or bags.</li><li>
Support Team Members: Assist kitchen or front-of-house staff during busy periods as needed.</li></ul>
Skills and Abilities Required<ul><li>
Excellent Communication Skills: Ability to engage with guests effectively and provide helpful information.</li><li>
Attention to Detail: Accuracy in processing transactions, handling cash, and understanding the numbering sequence of all tables.</li><li>
Basic Math Skills: Competence in performing calculations for transactions and providing change.</li><li>
Basic Computer Skills: Familiarity with point-of-sale (POS) systems</li><li>
Customer Service Orientation: Strong focus on delivering a positive experience, demonstrates strong interpersonal skills, and the ability to handle guests inquiries and complaints effectively.</li><li>
Experience: Previous experience in a cashier or restaurant role is preferred but not required.</li><li>
Working Conditions: Fast-paced restaurant environment, often requiring evening and weekend availability. Standing for long periods and occasional lifting of light to moderate items.</li><li>
Scheduling: Ability to access online scheduling apps.</li></ul>
We offer<ul><li>
Competitive pay</li><li>
Discounted meals</li><li>
Tuition Reimbursement</li><li>
Benefits and PTO (based on meeting hours requirements)</li><li>
Values - based leadership</li><li>
Opportunity for Advancement</li><li>
Flexible scheduling</li></ul></div>

Host/Cashier/Greeter

Join High 5 Hospitality and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

High 5 Hospitality

About Company

Host/Cashier/Greeter