Qureos Mentor

High End Hiring

We are seeking an experienced, energetic, and results-driven Call Center Manager to lead our dynamic team of 5–10 call center representatives at StarBrite Dental. The ideal candidate will be responsible for driving performance and productivity while maintaining a positive and motivating team culture. This is not a cold-calling position—our team exclusively contacts individuals who have reached out previously or have been seen in our office.
 Must have experience in call center work, sales and management. Must also be fully fluent in both Spanish and English.
 
Key Responsibilities: 
<ul>
<li>Team Leadership & Supervision:</li>
<li>Oversee daily operations of the call center team focused on scheduling new and returning patients and encouraging case acceptance.</li>
<li>Monitor and manage individual performance, ensuring each team member completes ~150 daily contacts (calls/texts/emails).</li>
<li>Provide ongoing coaching, training, and feedback to team members.</li>
<li>Promote a balance of accountability and motivation, addressing performance issues with professionalism and clarity.</li>
<li>Performance & Goal Setting:</li>
<li>Set clear KPIs and productivity benchmarks for the team.</li>
<li>Track and report team performance metrics; implement strategies to consistently hit targets.</li>
<li>Use data to optimize call efficiency and conversion rates.</li>
<li>Motivation & Culture:</li>
<li>Foster an upbeat, fun, and engaging work environment while minimizing distractions.</li>
<li>Develop and implement incentive programs, contests, and recognition initiatives.</li>
<li>Celebrate wins while constructively addressing areas for improvement.</li>
<li>Process Management:</li>
<li>Ensure all calls are patient-focused, compliant with office protocols, and align with the practice’s standards of care.</li>
<li>Coordinate with front desk, treatment coordinators, and clinical staff to streamline scheduling and follow-ups.</li>
<li>Help optimize scripts, workflows, and call strategies to improve outcomes.</li>
</ul>
Our hours are: 
Tuesday - Saturday
 Tues, Weds, Friday: 8:00 - 5:00
 Thursday 12:00 - 10:00
 Saturday 8:00 - 5:00
 
#IND
 
Requirements: 
Our ideal Call Center Manager will possess: 
<ul>
<li>Proven experience in a call center supervisory or management role, preferably in healthcare or dental.</li>
<li>Strong leadership and team-building skills with the ability to inspire and hold others accountable.</li>
<li>Excellent organizational, communication, and problem-solving abilities.</li>
<li>Comfort in using discipline when necessary, while maintaining a supportive and constructive tone.</li>
<li>High energy, positive attitude, and ability to thrive in a fast-paced environment.</li>
<li>Familiarity with dental software systems (preferred but not required).</li>
<li>Must be bilingual - Spanish</li>
</ul>
Benefits: 
<ul>
<li>Competitive salary based on experience</li>
<li>Performance-based bonuses</li>
<li>Paid time off, health benefits, and staff dental perks</li>
<li>Opportunities for growth and professional development</li>
</ul>

Call Center Manager

Join Our Team: Call Center Closer Wanted!
 Are you a skilled communicator who thrives in a fast-paced environment? Do you have experience closing sales and building strong relationships over the phone? If you’re ready to make a meaningful impact, we want YOU to join our team!
 
About Us: 
We’re a leading financial service provider helping dentists and doctors save on their taxes through strategic, customized solutions with our CPAa. Our mission is to help professionals achieve financial freedom by reducing their tax burden and maximizing their wealth!
 
The Role: 
As a Call Center Closer, you will play a pivotal role in connecting with potential clients and closing sales for our specialized tax-saving services.
 You’ll be helping them understand how our service can drastically reduce their tax bills and boost their financial health.
 
Key Responsibilities: 
<ul>
<li>Engage with qualified leads, explaining how our tax-saving solutions work.</li>
<li>Leverage your persuasive skills to guide the conversation toward closing the deal.</li>
<li>Build strong, trust-based relationships with potential clients by providing them with real, tangible value.</li>
<li>Meet and exceed sales targets, driving the growth of the company.</li>
<li>Work closely with a dynamic team dedicated to success and growth.</li>
</ul>
If you’re ready to close deals and make a real difference for dentists and their finances, we want to hear from you!
 Apply Now to be part of something amazing! ✨
 
#IND
 
Requirements: 
<ul>
<li>Experience closing deals and working with high-net-worth clients is a huge plus.</li>
<li>Must have some background and experience with taxes, finances etc.</li>
<li>Proven success in sales, especially in a phone-based environment.</li>
<li>A passion for delivering value and solving real problems for clients.</li>
<li>Strong communication skills and the ability to engage people quickly.</li>
<li>Ability to work independently while being a part of a team environment.</li>
</ul>
Benefits: 
High earning potential – fair base salary plus generous commissions and bonuses based on performance.
 Help professionals save money and boost their financial future – your work makes a real impact!
 Be part of a growing company with a great culture and opportunities for advancement.
 Hybrid schedule for great work-life balance.

Call Center Closer

Join High End Hiring and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

High End Hiring

ABOUT_COMPANY

Call Center Manager

Call Center Closer