Qureos Mentor

HighLevel

<div><div><b>About Us</b></div><div>
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.</div><div></div><div><b><br>
Our People</b></div><div>
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.</div><div></div><div><b><br>
Our Impact</b></div><div>
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.</div><div></div><div><br>
Learn more about us on our YouTube Channel or Blog Posts</div><div></div><div><b><br>
Who You Are</b></div><div>
We are seeking a high-performing Investor Relations Manager to join our Investor Relations (IR) team. Reporting to the Vice President of Investor Relations, this role will help build and scale a best-in-class IR program. You will support execution of the company&rsquo;s investor relations strategy, drive analytical rigor across external communications, and ensure operational excellence across all IR activities. This is a high-visibility, high-impact role with broad exposure to executive leadership and regular interaction with the investment community.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li>
Lead execution of the quarterly earnings process, managing cross-functional timelines, preparing and reviewing all earnings materials, and ensuring accuracy and consistency across external disclosures.</li><li>
Own the end-to-end planning and execution of investor engagement activities, including conferences, non-deal roadshows, 1x1 meetings, and annual investor events.</li><li>
Synthesize investor and analyst feedback, identify recurring themes, and communicate actionable insights to the executive team.</li><li>
Monitor the competitive landscape, sector trends, equity research commentary, and peer earnings to inform investor positioning and messaging strategy.</li><li>
Maintain and analyze consensus estimates, peer benchmarks, and street models, delivering timely, data-driven insights to leadership.</li><li>
Oversee day-to-day IR operations, including performing valuation and market analyses, IR inbox correspondence, website management, CRM tracking, vendor coordination, and earnings logistics.</li><li>
Support strategic initiatives and special projects with rigorous analysis, strong project management, and disciplined execution.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
BA/BS in Finance, Business, Communications, or related field.8+ years of experience in Investor Relations, Equity Research, Investment Banking, or a similarly analytical environment.</li><li>
Strong financial modeling and valuation expertise with a clear understanding of how institutional investors evaluate growth companies.</li><li>
Advanced proficiency in Excel, Google Workspace, PowerPoint, and Dashboards.</li><li>
Experience with financial and IR platforms such as FactSet.</li></ul><h3 class="jobSectionHeader"><b>
What Sets You Apart</b></h3><ul><li>
Exceptional analytical rigor and attention to detail.</li><li>
Strong business judgment and intellectual curiosity about capital markets and company strategy.</li><li>
Ability to operate independently and prioritize effectively in a fast-paced, evolving environment.</li><li>
Demonstrated integrity and discretion in handling confidential information.</li><li>
Collaborative mindset with strong cross-functional communication skills.</li><li>
Process-oriented with a commitment to continuous improvement and operational excellence.</li></ul><h3 class="jobSectionHeader"><b>
Why Join HighLevel?</b></h3><ul><li>
Collaborative Culture: Be part of a team that values creativity, innovation, and teamwork.</li><li>
Impactful Work: Shape the future of marketing for thousands of agencies worldwide.</li><li>
Career Growth: Opportunities to learn, grow, and advance in a dynamic, fast-growing company.</li></ul><div>
The salary range for this position is <b>$140000 - $160000</b> annually</div><div></div><div><b><br>
Equal Employment Opportunity Information:</b></div><div>
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.</div><div></div><div><br>
#LI-JB1</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Investor Relations Manager

<ul><li>Bachelor&rsquo;s degree or higher in a creative field</li><li>Proficiency in programs such as 3D Max, Photoshop, InDesign, and Illustrator</li><li>Good verbal and written communication skills</li><li>Minimum of two years experience in 3D graphic design, experience Events Management field is a plus</li><li>Attention to detail</li><li>Portfolio of work with a wide range of creative projects</li><li>Strong analytical skills</li><li>Time management and organizational skills</li><li>Knowledge of layouts, graphic fundamentals, typography, print, and web</li><li>Experience with both print and digital media</li><li>Managed all social media channels of the company</li><li>Perform social media marketing research</li><li>Create Digital Marketing Campaign</li><li>Monitor SEO and web traffic metrics</li><li>Collaborating with other marketing team members</li><li>Identifies trends and insights and optimizes spend and performance based on the insights.</li></ul><p>Job Type: Full-time</p>

URGENT: Digital Media Marketing/Graphic/3D Designer/Admin

<div><div><b>About Us</b></div><div>
HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.</div><div>
As of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.</div><div></div><div><b><br>
Our People</b></div><div>
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software &mdash; we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.</div><div></div><div><b><br>
Our Impact</b></div><div>
As of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers &mdash; and we help make that happen.</div><div>
Learn more about us on our YouTube Channel or Blog Posts.</div><div></div><div><b><br>
Who You Are</b></div><div>
As the <b>Sr. Manager of Workforce Management (WFM)</b>, you will lead the strategic direction, systems, and operational excellence of workforce planning across all customer-facing functions. You are both a strategic thinker and an execution-focused operator who can translate business growth plans into scalable workforce strategies.</div><div>
You will oversee forecasting, capacity planning, scheduling strategy, and real-time management while leading and developing a high-performing WFM team. This role requires strong cross-functional influence, executive communication, and ownership of long-term workforce planning aligned with company growth objectives.</div><div>
You are energized by building scalable systems, improving forecast accuracy, optimizing cost-to-serve, and driving operational performance through data-driven decisions.</div><div></div><div><b><br>
What You&rsquo;ll Be Doing</b></div><div><b>
Lead and Scale the WFM Function</b></div><div>
Lead, develop, and scale a team of workforce analysts and schedulers across regions.</div><div>
Establish best practices, performance standards, and governance for workforce planning.</div><div>
Create clear career paths, development plans, and performance frameworks for the WFM team.</div><div>
Foster a culture of accountability, analytical rigor, and continuous improvement.</div><div><b>
Own Strategic Workforce Planning</b></div><div>
Develop and maintain short-, mid-, and long-term capacity models aligned to revenue growth, seasonality, and product expansion.</div><div>
Partner with Finance, People Ops, BI, and RevOps to drive headcount planning and hiring strategies.</div><div>
Build scenario planning models to support executive decision-making.</div><div>
Own service level performance forecasting and staffing optimization across Support, Success, Sales, and other customer-facing teams.</div><div>
Ensure workforce strategy balances service quality, cost efficiency, and employee experience.</div><div><b>
Drive Operational Excellence &amp; Forecast Accuracy</b></div><div>
Oversee real-time management and intraday performance across channels and geographies.</div><div></div><div><br>
Continuously improve forecast accuracy, shrinkage modeling, and utilization targets.</div><div>
Establish KPIs and reporting frameworks to track adherence, occupancy, SLA attainment, and efficiency.</div><div>
Identify systemic gaps and lead initiatives to improve productivity and performance outcomes.</div><div><b>
Own and Optimize WFM Systems</b></div><div>
Serve as the executive owner of the Assembled WFM platform and related tooling.</div><div>
Drive system enhancements, integrations, automation, and reporting improvements.</div><div>
Partner with Systems and BI teams to ensure data integrity and scalability.</div><div><b>
Influence Cross-Functional Strategy</b></div><div>
Act as the primary workforce strategy advisor to Customer Experience, Success, Sales, and Operations leadership.</div><div>
Translate complex workforce analytics into clear, actionable insights for senior stakeholders.</div><div>
Present workforce insights and recommendations to leadership and executive audiences.</div><div>
Partner on initiatives that impact staffing models, including product launches, expansion strategies, and new market entry.</div><div></div><div><b><br>
What You&rsquo;ll Bring</b></div><div>
10+ years of Workforce Management experience in a high-growth, customer-facing organization.</div><div>
3+ years of experience leading WFM teams at scale.</div><div>
Demonstrated experience building long-term capacity models and strategic headcount planning.</div><div>
Hands-on expertise with WFM platforms (Assembled strongly preferred).</div><div>
Strong financial and operational acumen with experience partnering cross-functionally with Finance and RevOps.</div><div>
Advanced proficiency in Excel or Google Sheets; strong modeling skills required.</div><div>
Experience with BI tools such as Looker, Tableau, or Power BI preferred.</div><div>
Exceptional communication skills with the ability to influence senior stakeholders.</div><div>
Proven ability to operate in a fast-paced, data-driven, remote-first environment.</div><br>
<div></div>
<div><b>
Equal Employment Opportunity Information</b></div><div>
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sr. WFM Manager

<div><div><b>About Us</b></div><div>
HighLevel is an AI powered, all-in-one white-label sales &amp; marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.</div><div></div><div><b><br>
Our People</b></div><div>
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.</div><div></div><div><b><br>
Our Impact</b></div><div>
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.</div><div></div><div><b><br>
Why Join HighLevel?</b></div><ul><li>Collaborative Culture: A passionate and driven team.</li><li>Ownership and Responsibility: It&rsquo;s never somebody else&rsquo;s job.</li><li>User-Centric: Focused on adding value for our users.</li><li>Agility: Fast delivery using lean principles, going to market in weeks instead of quarters.</li><li>Innovation: Good ideas always get tested.</li><li>Team Care: We take care of our team so they can take care of our users.</li><li>Continuous Improvement: Embracing constant and iterative improvement.</li><li>Learning Opportunity: Learn how to scale a B2B SaaS startup and build impactful products.</li></ul><div></div><div><b><br>
About the Team</b></div><div>
The Workflows Module is the key component of HighLevel&rsquo;s automation engine, enabling agencies and businesses to create powerful, automated workflows that enhance efficiency, save time, and improve outcomes. By integrating with multiple product areas within the HighLevel platform, the Workflows Module empowers users to streamline processes, nurture leads, and manage tasks seamlessly.</div><div>
As part of the team, you&rsquo;ll work on improving existing capabilities within workflows, conceptualizing new workflow features, and delivering solutions that drive adoption, activation, and business growth. The team is committed to optimizing user experience, increasing efficiency, and helping customers get the most value out of HighLevel.</div><div></div><div><b><br>
About the Role</b></div><div>
We are seeking a Data Scientist to drive data-driven decision making for our Generative AI products. In this role, you will transform thousands of daily AI interaction traces into actionable insights, build evaluation frameworks for AI quality assurance, and leverage billions of workflow executions to identify high-potential use cases. You'll work closely with product and engineering teams to turn complex data into strategic recommendations that shape our AI roadmap.</div><div></div><div><b><br>
Responsibilities:</b></div><div>
- Data Preparation - Prepare and maintain datasets for AI product evaluation, create annotation pipelines, build ground truth datasets, and support fine-tuning efforts with curated training examples</div><div>
- AI Model Evaluation - Test agent performance across model versions and prompt variations, build automated evaluation pipelines, and generate periodic reports that inform model selection and prompt engineering</div><div>
- Product Intelligence - Analyze user request patterns to identify high-demand use cases and capability gaps, cluster and classify large volumes of traces to find common themes and edge cases</div><div>
- User Analytics - Identify behaviors differentiating power users from casual users, analyze which user segments or industries drive highest engagement, and build statistical models to understand success vs failure drivers</div><div>
- Workflow Analytics - Optimize the first-time user funnel, correlate workflow usage patterns with customer retention, and identify power user behaviors across all workflows</div><div>
- Cost Optimization - Track quality metrics over time and alert on degradation, analyze token usage to identify cheaper model opportunities, and monitor latency across the agent pipeline (RAG, embeddings, generation)</div><div>
- Experimentation - Design and analyze statistically rigorous A/B tests for prompts and features, test new agent capabilities, and measure feature impact on user behavior and success rates</div><div></div><div><b><br>
Requirements:</b></div><ul><li>5+ years of experience in data science, analytics, or related role with demonstrated ownership of end-to-end analytics projects</li><li>Strong Python and SQL skills for working with large datasets at scale</li><li>Deep expertise in statistical analysis, experimental design, and A/B testing methodologies</li><li>Experience building data pipelines, automation scripts, and evaluation frameworks</li><li>Hands-on experience with LLM applications, prompt engineering, or AI products</li><li>Exceptional attention to detail with ability to identify edge cases and patterns in complex data</li></ul><div>
- Strong communication skills - able to explain complex findings simply to stakeholders</div><ul><li>Bachelor's degree or equivalent in Computer Science, Data Science, Statistics, Engineering, or related field</li></ul><div></div><div><b><br>
Nice to Have:</b></div><ul><li>Familiarity with AI observability tools (Langfuse, LangSmith, Weights &amp; Biases) or ML monitoring platforms</li><li>Experience with RAG pipelines, embedding models, and LLM evaluation frameworks</li><li>B2B SaaS or product analytics background</li><li>Track record of working with workflow automation or marketing automation platforms</li></ul><div></div><div><b><br>
Why Should You Join Us?</b></div><div>
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded &amp; profitable company.</div><div></div><div><br>
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.</div><br>
<div></div>
<div><b>
EEO Statement</b></div><div>
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.</div><div></div><div><br>
#LI-Remote #LI-MP1</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sr. Applied AI Scientist

Join HighLevel and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HighLevel

About Company

Investor Relations Manager

URGENT: Digital Media Marketing/Graphic/3D Designer/Admin

Sr. WFM Manager

Sr. Applied AI Scientist