Abrar Admin

HighPoint-IT

Duties:- Provide IT support to end-users, troubleshooting and resolving hardware, software, and network issues - Install, configure, and maintain computer hardware, operating systems, and applications - Set up and manage user accounts and permissions - Monitor and maintain computer systems and networks - Respond to IT support tickets in a timely manner and escalate issues as needed - Assist with the implementation of IT projects and initiatives - Document IT processes, procedures, and troubleshooting steps - Collaborate with team members to improve IT infrastructure and systemsRequirements:- Proficiency in using remedy ticketing system for issue tracking and resolution - Strong knowledge of operating systems such as Windows Server and desktop operating systems (e.g., Windows 10) - Experience with Group Policy Objects (GPO) for managing user settings and configurations - Familiarity with TCP/IP networking protocols and troubleshooting network connectivity issues - Previous experience providing IT support to end-users in a professional setting - Knowledge of Microsoft Office suite applications (e.g., Word, Excel, Outlook) - Understanding of DNS (Domain Name System) configuration and management - Solid understanding of computer hardware components and troubleshooting techniques - Excellent communication skills, both verbal and written, with the ability to effectively communicate technical information to non-technical users-Experience in MS365, Azure, SharePoint, Teams would be a plusThis is an exciting opportunity for an IT Technician to join our team. We offer competitive pay, a supportive work environment, and opportunities for professional growth. If you meet the requirements listed above and are eager to contribute to our organization's success, please submit your application today.Job Type: Full-timePay: $20.00 - $30.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Experience:<ul><li>Help desk: 1 year (Preferred)</li><li>Windows: 1 year (Preferred)</li></ul>Work Location: In person

IT Technician

Join HighPoint-IT and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HighPoint-IT

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IT Technician