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HighPoint Law Offices

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul></div><div><div><b>Benefits/Perks</b></div>
<ul><li>Competitive Compensation</li>
<li>Great Work Environment</li>
<li>Career Advancement Opportunities</li>
<li>Continuous training</li>
</ul><div><b>Job Summary</b></div>
<div>We are looking for exceptional people who want opportunities to grow and thrive in a small business environment. We are looking for someone with 3-5 years of legal collections experience, with CLS experience preferred. This position will report directly to the Collections Manager.<br>
</div><div>Our law firm specializes in representing clients in creditor&rsquo;s rights cases throughout eight different states. Our main location is in Brookfield, Wisconsin. Our firm is proud of our culture, transparent communication, and teamwork. As a new member, you should be looking for a challenge in a business that is quickly expanding.</div><br>
<div><br>
</div><div><b>Responsibilities</b><br>
<br>
Debt Resolution specialist will have the following responsibilities:<br>
</div><ul><li>Handling outgoing and inbound calls from customers to resolve delinquent accounts.</li></ul><br>
<ul><li>Assisting customers with time a sensitive matter and providing follow-up</li></ul><br>
<ul><li>Ability to listen, negotiate and provide solutions for consumers based upon their financial situation.</li></ul><br>
<ul><li>Updating of customer accounts with accurate information.</li></ul><br>
<ul><li>Follow all policies and procedures as well as complying with all federal and state regulations that govern the collection industry (included the Fair Debt Collection Practices Act).</li></ul><br>
<ul><li>Maintain accounts assigned calling effort</li></ul><br>
<ul><li>Maintain excellent records of customer interactions</li></ul><div><br>
</div>
<ul><li>Payment processing</li></ul><br>
<div><b>Qualifications</b></div>
<ul><li>Excellent customer service skills</li>
<li>Must have recent and prior Legal collection experience</li>
<li>Vast understanding of the FDCPA</li>
<li>Excellent communication skills</li>
<li>The ability to work well in a fast-paced environment</li>
<li>Familiarity with computer programs including the Microsoft Office suite</li>
<li>Outstanding compliance and attention to detail</li>
<li>Competitive attitude</li>
</ul>
</div><p>This is a remote position.</p></div>

Remote- Debt Resolution Specialist

Join HighPoint Law Offices and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HighPoint Law Offices

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Remote- Debt Resolution Specialist