Qureos Mentor

Highlands Vista Group Management

<div>Location:
Louisville, KY, Lexington, KY, Shelbyville, KY, and Evansville, IN. 
Reports to:
Regional Maintenance Supervisor 
Travel Requirement:
Up to 2 hours from Louisville with week-long overnight stays. 
Job Summary:
The Senior Roving Maintenance Supervisor is responsible for overseeing and coordinating maintenance operations across multiple sites or facilities. This role ensures that all maintenance tasks are completed efficiently, safely, and in compliance with company standards and regulations. The Senior Maintenance Supervisor will lead a team of maintenance personnel, conduct regular inspections, troubleshoot issues, and implement preventive maintenance strategies to minimize downtime and extend the life of equipment and infrastructure. This position requires a proactive leader with strong organizational and problem-solving skills, capable of adapting to various environments and addressing maintenance needs across diverse locations. 
General Purpose of Position:
The Senior Roving Maintenance Supervisor will work across multiple HVG communities, providing support and instruction to maintenance teams as needed. This role is focused on improving key performance metrics, including work order completion percentages, make-ready percentages, and assessing staffing needs during their time in each community. Additionally, the Senior Maintenance Supervisor will play a crucial role in ensuring that maintenance teams are well-trained on the systems and policies of Highlands Vista Group. The position requires a proactive approach to enhancing operational efficiency, addressing maintenance challenges, and ensuring that all teams adhere to company standards and best practices during the supervisor's travels. 
Key Responsibilities:<ul><li>
Perform various maintenance functions including minor repairs in electrical, plumbing, appliances, flooring, carpentry, and heating/air issues.</li><li>
Travels (sometimes out of state) to underperforming or short-staffed properties to assist in the day-to-day operation of the maintenance department.</li><li>
Completes minor repairs and improvements in vacant units to achieve market-ready status in a timely manner.</li><li>
Performs general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Assists with vinyl floor, cove, and wall base installation.</li><li>
Maintains equipment and monitor&rsquo;s inventory.</li><li>
Assist with snow removal and seasonal upkeep.</li><li>
Assists with trash removal and keeping the grounds and common areas free of trash and debris.</li><li>
Performs emergency on-call service for after-hours maintenance-related issues as required when in a community.</li><li>
Assists with emergency roof repairs and exterior siding repairs.</li><li>
Performs assigned preventive maintenance duties and tasks.</li><li>
Completes special projects assigned by Regional Manager.</li><li>
Fosters a positive, active, and collaborative relationship with residents, communities, and associated agencies. Works patiently, professionally, and cooperatively with residents and staff.</li><li>
Enforces and adheres to company policies, rules, and regulations.</li><li>
Preserves and respects residents and applicant confidentiality.</li><li>
Participates in training seminars as requested.</li><li>
Performs all other duties as assigned.</li></ul>
Qualifications:<ul><li>
5+ years of residential maintenance experience.</li><li>
Proven experience in supervising maintenance teams and managing industrial maintenance operations.</li><li>
Strong mechanical and electrical knowledge, including familiarity with high and low voltage systems.</li><li>
Proficient in using CMMS for maintenance management and scheduling.</li><li>
Experience with HVAC systems and programmable logic controllers.</li><li>
HVAC, CPO, and EPA Universal certificate are preferred.</li><li>
Appliance repair experience</li><li>
Excellent leadership and project management skills, with the ability to read and interpret schematics.</li></ul></div>

Roving Maintenance Supervisor

<div>Job Summary
The Assistant Property Manager supports the Property Manager in the day-to-day operations of a multi-family residential community. This role involves assisting with tenant relations, managing property maintenance, and handling administrative tasks to ensure smooth property operations. The Assistant Property Manager will help with leasing activities, address tenant concerns, process rent payments and ensure compliance with company policies and housing regulations. This position requires strong organizational and communication skills, attention to detail, and a proactive approach to enhancing resident satisfaction and maintaining property standards. 
Key Responsibilities:<ul><li> Manage delinquent accounts and implement collections procedures.</li><li> Conduct follow-ups on high-balance and overdue accounts.</li><li> Process and track rent payments to ensure timely collection.</li><li> Develop and enforce strategies to reduce delinquency rates.</li><li> Negotiate payment plans with tenants and address payment issues.</li><li> Prepare and send collection notices, legal documents, and statements of accounts.</li><li> Handle eviction filings and ensure legal compliance.</li><li> Submit accounts to collection agencies as needed.</li><li> Inspect vacant units using Site Audit Pro software and complete daily reports.</li><li> Maintain property operations in the Property Manager&rsquo;s absence.</li><li> Assist with leasing, including property tours, application processing, and move-ins.</li><li> Conduct market research on rental trends and competitor practices.</li><li> Organize resident events to enhance community engagement.</li><li> Resolve resident complaints and ensure excellent customer service.</li><li> Oversee move-in/move-out processes and place move-in gifts.</li><li> Ensure compliance with company policies and housing regulations.</li><li> Provide financial and operational updates to the Property Manager.</li><li> Perform all other duties as needed.</li></ul> 
Desired Skills, Experience, and Qualifications:<ul><li> 3+ years of experience in property management</li><li> Assistant property management or leasing experience</li><li> Experience with Yardi Voyager</li><li> Excellent verbal and written communication skills</li><li> Excellent interpersonal skills and proven ability to build relationships</li><li> Proactive and independent with the ability to take initiative</li><li> Excellent time management skills; detail-oriented and thorough</li><li> Highly organized with the ability to manage multiple priorities</li><li> Self&#8208;starter comfortable working in an environment with evolving roles and responsibilities</li><li> Proficient in Microsoft Excel, Outlook, PowerPoint, and Word</li></ul></div>

Assistant Manager

Join Highlands Vista Group Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Highlands Vista Group Management

ABOUT_COMPANY

Roving Maintenance Supervisor

Assistant Manager