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HILLER COMPANIES

<div>The Hiller Companies, LLC has an immediate opening for Security &amp; Communication Installation Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal &ndash; making the world a safer place.

Job Summary: Security &amp; Communications Technicians are responsible for delivering outstanding customer service with tasks related to the installation, modification, inspection and troubleshooting of access control, CCTV, security and voice &amp; data systems.

Pay Range: $21.52/hour - $39.40/hour

Key Responsibilities:
<ul>
<li>Troubleshoot system issues, diagnose and perform repairs.</li>
<li>Pull and route CAT5, CAT6, 22/8C, 16/2C, and other low voltage cables in new construction and existing structure commercial and residential environment.</li>
<li>Terminate data jacks, installation, and termination of cameras, card readers, motions, exit devices, and other security/access control equipment.</li>
<li>Install support structures (ladders, racks, j-hooks)</li>
<li>Pull, route, install, and terminate structured and low voltage cabling infrastructure in a commercial and residential environment.</li>
</ul>
Requirements:
What We Are Looking For:
<ul>
<li>High school diploma or equivalent</li>
<li>Knowledge/experience installing and servicing voice, data, and security systems in a commercial and residential environment preferred.</li>
<li>Possess related licensing/certification or be able to become licensed/certified</li>
<li>Working knowledge of computer networking, IP addresses etc preferred.</li>
<li>Ideally will already own basic low voltage tools including punch downs, snips, wire strippers, cordless drill, etc.</li>
<li>Valid driver's license with a clean driving record and willingness to travel to client sites as needed.</li>
<li>Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.</li>
<li>Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.</li>
<li>Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.</li>
</ul>
Physical Requirements:
<ul>
<li>While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.</li>
<li>Ability to lift and carry up to 50 pounds.</li>
<li>Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.</li>
<li>Capable of standing, walking, bending, and kneeling for extended periods.</li>
<li>Ability to work at heights and in conned spaces as needed, which would require use of fall protection equipment and other safety devices</li>
<li>Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.</li>
</ul>
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.

Most employee benefits start from the first day of employment, including:
<ul>
<li>Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.</li>
<li>Comprehensive benefits package, including health, dental &amp; vision insurance, retirement plans, company paid &amp; voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness &amp; accident insurance and paid time off.</li>
<li>Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.</li>
<li>Career advancement potential within a growing company.</li></ul> 
 
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place. 
 
Req Benefits: At The Hiller Companies, most employee benefits start from the first day of employment! This includes but is not limited to: competitive compensation package, including pay advancement opportunities for industry certifications and continuing education;</div>

Security & Communications Installation Technician

<div>The Hiller Companies, LLC has an immediate opening for Security &amp; Communications Installation Foreman. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal &ndash; making the world a safer place.

Job Summary: The Security &amp; Communications Installation Foreman is responsible for installation, modification, inspection and troubleshooting of access control, CCTV, security and voice &amp; data systems. The Security &amp; Communications Installation Foreman will supervise technician crews who perform routine installation and checkout on a variety of systems utilizing local codes, company procedures and engineering drawings.

Pay Range: $28.00/hour - $47.00/hour

Key Responsibilities:
<ul><li>Lead the installation of access control, CCTV, security and voice &amp; data systems in residential, commercial, and industrial buildings.</li>
<li>Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operation/product manuals.</li>
<li>Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures.</li>
<li>Oversee the installation, service and troubleshooting of the systems along with all related equipment.</li>
<li>Oversee, direct, and delegate appropriate tasks to technicians and helpers as needed to fulfill project completion deadlines, meet scheduling requirements, and exceed established goals and deadlines.</li>
<li>Ensure sure all work complies with relevant codes and regulations.</li>
<li>Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems.</li>
<li>Ensure that all equipment is installed in strict compliance with the manufacturer's requirements.</li>
<li>Conduct/coordinate necessary testing of the systems.</li>
<li>Instruct and train helpers, apprentices, or other personnel in the basic process of service, repair and/or system installation.</li>
<li>Coordinate the daily work schedules and direct the daily tasks/ productivity of assigned employees.</li>
<li>Maintain open communication with the customer and provide information to the customer as required via email, phone call, etc.</li>
<li>Demonstrate an understanding of and follow all safety regulations and practices.</li>
<li>Ensure proper maintenance and care of equipment &ndash; trucks, lifts, tools, etc.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
What We Are Looking For:
<ul><li>High School Diploma or GED Equivalent</li>
<li>4 years' experience, preferably in fire/life safety industry, voice, data, and security systems or a related field.</li>
<li>NICET II Certification preferred.</li>
<li>Valid driver's license with a clean driving record and willingness to travel to client sites as needed.</li>
<li>Solid understanding of related codes, standards, and regulations.</li>
</ul><ul><li>Ability to interact and communicate in a professional manner with other trades, customers, project managers, city officials, general contractors, etc.</li>
<li>Comply with all company safety practices and policies.</li>
<li>Maintain up to date technology skills, i.e use of company phone or tablet.</li>
<li>Proficiency in reading and interpreting blueprints, schematics, and technical manuals for equipment</li>
<li>Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.</li>
<li>Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.</li>
<li>Ability to prepare and maintain all necessary paperwork.</li>
</ul>
Physical Requirements:
<ul>
<li>While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.</li>
<li>Ability to lift and carry up to 50 pounds.</li>
<li>Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.</li>
<li>Capable of standing, walking, bending, and kneeling for extended periods.</li>
<li>Ability to work at heights and in confined spaces as needed, which would require use of fall protection equipment and other safety devices</li>
<li>Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.</li>
</ul>
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.

Most employee benefits start from the first day of employment, including:
<ul>
<li>Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.</li>
<li>Comprehensive benefits package, including health, dental &amp; vision insurance, retirement plans, company paid &amp; voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness &amp; accident insurance and paid time off.</li>
<li>Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.</li>
<li>Career advancement potential within a growing company.</li>
</ul>
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place. 
 
Req Benefits: At The Hiller Companies, most employee benefits start from the first day of employment! This includes but is not limited to: competitive compensation package, including pay advancement opportunities for industry certifications and continuing education;</div>

Security & Communications Install Foreman

<div>The Hiller Companies, LLC has an immediate opening for Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: The Service Coordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.

Key Responsibilities:
<ul>
<li>Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.</li>
<li>Schedule, assign, and confirm inspection appointment for technicians, optimizing routes based on location, urgency, and technician skill set</li>
<li>Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.</li>
<li>Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.</li>
<li>Alert management of potential problems resulting from customer or field complaints and work to resolve.</li>
<li>Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.</li>
<li>Maintain and process inspection documentation as required during the job completion process.</li>
<li>Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.</li>
<li>Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations</li>
<li>Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.</li>
<li>Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)</li>
<li>Serve as the point of contact for all 3rd party portals (IROL, etc.)</li>
<li>Send inspection reports to AHJ's and completion of repair notices to 3rd party portals</li>
<li>Ensure work order extensions are requested in customer portals as required.</li>
<li>Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance</li>
<li>Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.</li>
<li>Complete special projects as required.</li>
<li>Assist with research and updating quotes for existing house customers.</li>
<li>Develop positive and ongoing relationships with customers and team members.</li>
<li>Other duties as required.</li>
</ul>Requirements:
What We Are Looking For:
<ul>
<li>High School Diploma/GED is required.
</li><li>2+ years' experience in business-to-business customer service experience is required.</li>
<li>Prior experience in scheduling, dispatching, or administration in the fire protection, construction or service industry, preferred.</li>
<li>Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.</li>
<li>Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.</li>
<li>Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.</li>
<li>Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.</li>
<li>Strong record-keeping, analytical skills, time management, and job prioritization skills.</li>
<li>Remarkable organizational skills and attention to detail.</li>
<li>Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.</li>
<li>Prior experience with Service Trade or similar program.</li>
<li>Working knowledge of JD Edwards E1 or other ERP system</li>
</ul>
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:
<ul>
<li>Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education</li>
<li>Comprehensive benefits package, including health, dental &amp; vision insurance, retirement plans, company paid &amp; voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness &amp; accident insurance and paid time off</li>
<li>Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs</li>
<li>Career advancement potential within a growing company.</li>
</ul>
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place. 
 
Req Benefits: At The Hiller Companies, most employee benefits start from the first day of employment! This includes but is not limited to: competitive compensation package, including pay advancement opportunities for industry certifications and continuing education;</div>

Service Coordinator

Join HILLER COMPANIES and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HILLER COMPANIES

About Company

Security & Communications Installation Technician

Security & Communications Install Foreman

Service Coordinator