Qureos Mentor

Hillsboro Medical Center

Hillsboro Medical Center is an OHSU Health partner that provides comprehensive healthcare services to Hillsboro and surrounding communities. The center offers a wide range of medical services including emergency care, surgery, rehabilitation, and various specialty care options. It is committed to delivering quality healthcare and enhancing the well-being of its patients through community education and support programs.

<div>POSITION SUMMARY:
<div>
Pay Range: $19.05/hr. to $26.11/hr.</div><div></div><div><div><br>
The primary duties of the Rehabilitation Services Receptionist include providing a variety of clerical support functions including greeting patients, directing telephone calls and messages as appropriate, filing and retrieving information, scheduling patients, and assisting staff and guests as required by exhibiting excellent customer service. Other duties as assigned for the needs of the specific practice environment.</div></div><div></div><div><div><p><b><br>
KEY RESPONSIBILITIES<br>
</b></p></div><br>
<div><p>Performed majority of the time:</p></div><div><div><ul><li><br>
Schedules new patient visits according to therapist availability and specialty.</li></ul><ul><li>Checks in and registers patients to include confirming patient demographic information and entering into computer (Epic.)</li></ul><ul><li>Answers telephones and routes calls appropriately (based on specific clinic workflow.)</li></ul><ul><li>Checks voicemail messages and responds and/or routes messages to therapists/HPCs/leadership accurately and in a timely manner.</li></ul><ul><li>Checks in-basket messages via EPIC and responds to messages in a timely manner.</li></ul><ul><li>Provides patients with appropriate paperwork, verifies accuracy of completion of necessary information, and assembles patient charts.</li></ul><ul><li>Keeps therapists apprised of appointments and arrivals via Epic check-in and/or Skype.</li></ul><ul><li>Provides scheduling guidance to CARS (central scheduling staff.)
</li></ul><ul><li>Reviews next day clinic schedule for scheduling errors/concerns.</li></ul><ul><li>Notifies Health Plan Coordinator if insurance needs to be checked and/or insurance authorization needs to be submitted.
</li></ul><ul><li>Monitors Rehab work que (clinic appropriate) and notifies HPC of upcoming new patient evaluations where insurance needs to be verified prior to the patient&rsquo;s scheduled appointment.
</li></ul><ul><li>Checks previous days new patient evaluations for follow- up scheduling instructions and documents in the patient referral for clinic and CARS staff to easily access.</li></ul><ul><li>Pulls new patient charts for the next 3 days.</li></ul><ul><li>Maintains master key for department.</li></ul><ul><li>Receives and documents daily co-payments, patient supply receipts and cash logs.</li></ul><ul><li>Receives, dates and distributes mail and/or documents by courier/ mail to appropriate staff.</li></ul><ul><li>Organizes and processes chart note requests for therapists.</li></ul><ul><li>Opening reception duties which include: preparing copay collection envelope / locked money bag for courier pick up, unlocking clinic front door, turning on lights in gym and front office, checking voicemail messages.</li></ul><ul><li>Closing reception duties which include: balancing and closing cash drawers, therapist first patient reminder calls, and communication to clinical staff (aide, AT, or therapists) that reception is leaving for the day.</li></ul></div></div><div><p><br>
Performed occasionally but critical to successful performance of the job:</p></div><div><ul><li><br>
Attends monthly full staff/clinic meeting.</li></ul></div><div><p><br>
Decision making and budget responsibilities:</p></div><div><ul><li><br>
Impact limited to the employee</li></ul></div></div><br>
<div></div>
JOB SPECIFICATIONS:
<div><div><p><b>
Education:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred</p><ul><li><br>
High school diploma with office procedure classes, business college or equivalent experience.</li></ul></div><div><p><b><br>
Experience:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred<br>
</p><ul><li>1 year experience in a medical office/clinic setting.</li></ul></div><div><p><b><br>
Licenses, Certifications and/or Registrations:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred<br>
</p><ul><li>N/A</li></ul></div><div><p><b><br>
Job Related Skills, Abilities and Behaviors:</b></p><p><br>
Required</p><div><ul><li><br>
Uses effective communication skills taking into consideration body language, culture, filters, listening, paraphrasing, with customers of diverse ethnic and cultural backgrounds.</li></ul><ul><li>Demonstrates effective telephone skills, written and verbal communication skills.</li></ul><ul><li>Types with accuracy at least 45wpm.</li></ul><ul><li>Personal computer experience using Microsoft Office Applications (Word and Excel strongly preferred).</li></ul><ul><li>Demonstrates organization skills.</li></ul><ul><li>Demonstrates ability to manage multiple priorities with frequent interruptions.</li></ul><ul><li>Demonstrates excellent customer service skills.</li></ul><ul><li>Communicates in a high energy and positive manner.
</li></ul><ul><li>Presents a personal appearance that makes an excellent first impression.</li></ul><ul><li>Prioritizes daily tasks to be completed while performing reception duties.</li></ul><ul><li>Provides efficient link between staff and patients to ensure proper procedures are completed.</li></ul><ul><li>Understands appropriate state and federal limitations in regards to utilization of rehabilitation aides in the clinical environment.</li></ul><ul><li>Demonstrates ability to receive feedback or seek guidance when appropriate.</li></ul></div></div><div><p><br>
Preferred</p><div><ul><li><br>
Knowledge of Spanish helpful as a second language.</li></ul><ul><li>Bilingual skills a plus.</li></ul><ul><li>Experience with hospital electronic health record, EPIC experience.</li></ul></div></div><br>
</div><div>
#Tier1</div><br>
<div></div>
Additional Posting Information: Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.</div>

Receptionist (Rehab)

<div>POSITION SUMMARY:
<div>
Pay range: $94,577.60 to $138,091.20</div><div></div><div><div><p><b><br>
Position Summary </b><b>&ndash;</b></p></div><div><p><br>
The Physical Therapist functions as a member of the patient care team by providing physical therapy services, and is accountable for assessment, treatment, and education of patients with the appropriate documentation of such care. The physical therapist is also responsible for supervising the patient care activities of physical therapist assistants, aides, students, athletic trainers, and to assist with other educational and research activities conducted by the department or hospital.</p></div></div><div></div><div><div><p><b><br>
KEY RESPONSIBILITIES </b><b>&ndash;</b></p></div><div><p><br>
Performed majority of the time:</p></div><div><div><ul><li><br>
Documents patient evaluation, treatment, progress, and discharge in a complete and timely manner, using EMR.</li></ul><ul><li>Maintains patient charts in comprehensive and legal manner with regard to local, state, and federal laws, and hospital policy.</li></ul><ul><li>Bills in congruence with documented patient treatment, and assists in tracking of individual insurance requirements in accordance with proper billing practices</li></ul><ul><li>Supervises PT assistant, aide, athletic trainer, and / or student in regards to patient care activities.
</li></ul><ul><li>Achieves clinic&rsquo;s established productivity standards for patient care.</li></ul><ul><li>Provides physical therapy to pediatric, adolescent, adult and geriatric patients based on principles of growth and development and life stages.</li></ul><ul><li>Actively participates in performance reviews</li></ul><ul><li>Actively participates in team meetings</li></ul></div></div><div><p><br>
Performed occasionally but critical to successful performance of the job:</p></div><div><div><ul><li><br>
Refers to or communicates with primary care provider and/or referring provider regarding concerns about patients as needed.</li></ul><ul><li>Communicates with vendors to help facilitate patient equipment needs</li></ul><ul><li>Maintains certifications and licenses required to perform patient care</li></ul><ul><li>Participates in continuing education seminars, department in-services, safety training and other educational opportunities within the hospital and community</li></ul></div></div><div><p><br>
Decision making and budget responsibilities:</p></div><div><div><ul><li><br>
Decision impact limited to the employee and the wellbeing of the patient.</li></ul><ul><li>No budget responsibilities.</li></ul></div></div><br>
</div>
JOB SPECIFICATIONS:<div></div><div><div><p><b><br>
Education:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred</p><ul><li><br>
Master&rsquo;s or Doctor of Physical Therapy.</li></ul></div><div><p><b><br>
Experience:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred<br>
</p><div><ul><li>At least one (1) year of experience in outpatient rehabilitation setting.</li></ul><ul><li>Clinical expertise in a specific area of interest.</li></ul></div></div><div><p><b><br>
Licenses, Certifications and/or Registrations:</b></p><p><br>
Required</p><div><ul><li><br>
Current unencumbered physical therapy license in the state of Oregon or ability to obtain prior to hire.</li></ul><ul><li>American Heart Association HealthCare Provider BLS preferred upon hire or required within first 90 days.<br>
</li></ul></div></div><br>
<div><p>Preferred<br>
</p><ul><li>N/A</li></ul></div><div><p><b><br>
Job Related Skills, Abilities and Behaviors:</b></p><p><br>
Required</p><div><ul><li><br>
Knowledge of local, state, and federal rules regarding patient treatment and documentation.</li></ul><ul><li>Demonstrates effective positive interpersonal skills, communication skills, and the ability to work collaboratively as a team.
</li></ul><ul><li>Demonstrates excellent customer service skills.</li></ul><ul><li>Presents a personal appearance that makes an excellent first impression.</li></ul><ul><li>Practices in accordance with professional licensing laws and professional practice act.</li></ul><ul><li>Demonstrates proficiency in operation, maintenance and use of all therapeutic equipment available in specific care area per department checklist.</li></ul><ul><li>Utilizes appropriate physical therapy assessment, treatment and education skills.</li></ul><ul><li>Prioritizes patient care appropriately, coordinating duties and clinic resources in an effective manner.</li></ul><ul><li>Uses protective equipment, infection control, and disposal of hazardous waste and sharps to assure personal safety.</li></ul><ul><li>Establishes clinical/professional relationships with primary care providers, patients, patients&rsquo; family members and other health care providers.</li></ul><ul><li>Actively participates in patient/customer satisfaction.</li></ul></div></div><div><p><br>
Preferred</p><ul><li><br>
Bilingual skills a plus.</li></ul></div><br>
</div><div>
#Tier4</div><br>
<div></div>
Additional Posting Information: Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.</div>

Physical Therapist (Outpatient)

<div>POSITION SUMMARY:
<div>
Pay Range: $20.88/hr - $28.82/hr</div><div></div><div><div><p><b><br>
Position Summary &ndash;</b></p></div><div><div><p><br>
The Patient Care Technician (PCT) is a care provider responsible for completing a variety of activities and tasks comprising the care of patients and their families. This role is a member of a designated care team functioning under the direction and supervision of a Registered Nurse. The PCT is cognizant of the philosophy, standards, objectives and policies of the department and the hospital.</p><div></div><p><br>
The PCT performs clinical duties required for the nursing unit. Clinical duties vary depending on the unit needs, examples include vital signs, ADLs, mobility, patient safety attendant and blood glucose monitoring. Assists in maintaining a safe, clean patient care environment and actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission and objectives of the organization and performs other duties as requested. To coordinate and assist in the provision of quality patient care in the Acute Care setting.</p></div></div><br>
</div><div><div><p><b>
KEY RESPONSIBILITIES &ndash;</b></p></div><div><p><br>
Performed majority of the time:</p></div><div><div><ul><li><br>
Demonstrates the ability to provide patient care including various activities of daily living, under the direction of the RN.</li></ul><ul><li>Performs specific patient needed clinical duties.</li></ul><ul><li>Maintains own clinical skills staying current in skills and equipment.</li></ul><ul><li>Demonstrates thorough, concise, and timely documentation when working in the clinical care setting. Communicates pertinent patient and unit information to charge nurse, RN and other appropriate persons while maintaining confidentiality.</li></ul><ul><li>Follows and assists in the implementation and interpretation of policies and procedures.</li></ul><ul><li>Assists in the monitoring and stocking of proper supply inventory. Assists in maintaining equipment.</li></ul><ul><li>Completes various errands as requested such as retrieving and delivering supplies, specimens, instruments, test results and so forth.</li></ul><ul><li>Assists in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.</li></ul></div></div><div><p><br>
Performed occasionally but critical to successful performance of the job:</p></div><div><div><ul><li><br>
Performs special projects and other related duties, as assigned.</li></ul><ul><li>Participates in staff development activities for the unit.</li></ul></div></div><div><p><br>
Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide):</p></div><div><ul><li><br>
Impacted limited to the employee and the wellbeing of the patient.</li></ul></div><div><p><br>
Assigned direct reports (not limited to the ones listed):</p></div><div><ul><li><br>
N/A</li></ul></div><br>
</div>
JOB SPECIFICATIONS:
<div><div><p><b>
Education:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred</p><ul><li><br>
N/A</li></ul></div><div><p><b><br>
Experience:</b></p><p><br>
Required</p><ul><li><br>
N/A</li></ul></div><div><p><br>
Preferred<br>
</p><ul><li>Minimum one (1) year patient care experience in an acute care or pre-hospital setting. Will consider military experience as medical personnel and/or senior clinical nursing student.</li></ul></div><div><p><b><br>
Licenses, Certifications and/or Registrations:</b></p><p><br>
Required</p><div><ul><li><br>
American Heart Association Healthcare Provider BLS preferred upon hire, and required within 90 days of hire.
</li></ul><p>o If not American Heart Association Healthcare Provider BLS certified upon hire, must have current BLS certification through another provider.</p></div></div><div><p><br>
Preferred<br>
</p><ul><li>EMT, CNA, MA Certification or equivalent.</li></ul></div><div><p><b><br>
Job Related Skills, Abilities and Behaviors:</b></p><p><br>
Required</p><div><ul><li><br>
Adaptability to accepting responsibility for the direction, control, or planning of an activity.</li></ul><ul><li>Adaptability to dealing with people beyond giving and receiving instructions.</li></ul><ul><li>Adaptability to performing a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.</li></ul><ul><li>Adaptability to performing under stress when confronted with emergency, critical, unusual, or dangerous situations; or situations in which working speed and sustained attention are make-or-break aspects of the job.</li></ul><ul><li>Knowledge of basic anatomy and physiology and medical terminology.</li></ul><ul><li>Provides a professional, welcoming environment for patients and their families.</li></ul></div></div><div><p><br>
Preferred</p><ul><li><br>
Bilingual skills a plus.</li></ul></div><br>
</div><div>
#Tier1</div><br>
<div></div>
Additional Posting Information: Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.</div>

Patient Care Technician

<div>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Pay range: $22.87/hr - $31.80/hr plus 10% per diem differential
 <br/>
 <br/>
 The Certified Nursing Assistant assists with the nursing care of patients under the supervision of licensed nursing staff. Provides comfort services and assistance with activities of daily living. Contributes to a positive work environment that promotes HMC values.
 <br/>
 <br/>
 <strong>
  Carries out orders and treatments as directed by the RN. Representative duties and responsibilities include, but are not limited to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assists with the nursing care of patients, vital sign collection, specimen collection, intake and output measurement, non-sterile treatments, activities of daily living (ADLs), support patient&rsquo;s comfort and emotional needs, monitors and reports changes in patient condition or behavior to licensed nursing staff in a timely manner, assist with emergency efforts as directed. Perform expanded tasks only after completing appropriate training and competency validation, and only as allowed under Oregon Administrative Rules (OAR 851-060-0930) and facility policy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Transport and Movement of Patients. Representative duties and responsibilities include, but are not limited to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assists with ambulation, lifting, and transferring patients from stretcher to bed, bed to wheelchair, etc. Uses proper body mechanics and equipment while moving patients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Maintains a clean and organized patient environment. Representative duties and responsibilities include, but are not limited to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assists with room turnover, restocking supplies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administrative Duties. Representative duties and responsibilities include, but are not limited to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assists with patient admission or discharge as needed. Accurately documents care provided and patient observations in the medical record.
   <br/>
   <br/>
  </li>
 </ul>
 Organizational Duties &amp; Responsibilities
 <br/>
 <br/>
 <strong>
  Supports and represents Hillsboro Medical Center&rsquo;s mission, vision, and values.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness
  </li>
  <li>
   Collaboration: Works with others to improve the health and wellness of Hillsboro &amp; Washington County
  </li>
  <li>
   Excellence: Provides the highest quality of care and service
  </li>
  <li>
   Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  JOB SPECIFICATIONS
  <br/>
  <br/>
 </strong>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <strong>
  Education &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Six (6) months experience in skilled nursing facility or hospital.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licenses &amp; Certifications
  <br/>
  <br/>
 </strong>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Current Oregon CNA Certification required upon hire
  </li>
  <li>
   American Heart Association Healthcare Provider BLS preferred upon hire, and required within 90 days of hire.
  </li>
  <ul>
   <li>
    If not American Heart Association Healthcare Provider BLS certified upon hire, must have current BLS certification through another provider.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Knowledge Of
  <br/>
  <br/>
 </strong>
 <strong>
  Required Knowledge, Skills, and Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Basic medical terminology, healthcare procedures and HIPAA regulations and confidentiality.
  </li>
  <li>
   Basic office equipment and software (i.e. Microsoft Office Suite, scheduling software).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skill In
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effective verbal and written communication, active listening, and interpersonal skills.
  </li>
  <li>
   Time management, prioritization, attention to detail, and multitasking.
  </li>
  <li>
   Excellent customer service skills including patience, empathy and problem-solving.
  </li>
  <li>
   Building strong relationships with patients, providers, staff, management.
  </li>
  <li>
   Demonstrates skills in caring for neonatal, pediatric, adolescent, adult and geriatric patients in a knowledgeable, skillful and consistent manner.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ability To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain a professional appearance and demeanor.
  </li>
  <li>
   Work independently with moderate supervision.
  </li>
  <li>
   Function effectively in stressful situations.
  </li>
  <li>
   Collaborate effectively with healthcare team members.
  </li>
  <li>
   Adjust to changing priorities and work demands.
  </li>
  <li>
   Request assistance or additional explanation when needed.
  </li>
  <li>
   Develop skills in use of computerized hospital information/ordering system.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Posting Information
  <br/>
  <br/>
 </strong>
 Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
</div>


Certified Nursing Assistant (CNA)

Join Hillsboro Medical Center and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hillsboro Medical Center

About Company

Receptionist (Rehab)

Physical Therapist (Outpatient)

Patient Care Technician

Certified Nursing Assistant (CNA)