Qureos Mentor

Hillsborough County, FL

<div><p>TAMPA SPORTS AUTHORITY
</p><p>DEPARTMENT/SECTION: Finance
</p><p>POSITION TITLE: Accounting Manager - FT
 </p><p>EH &ndash; ($72,800 - $116,600 Annually)
</p><p>POSITION CLASSIFICATION: Tenured
</p><p><b>GENERAL DESCRIPTION:
</b></p><p>The Accounting Manager is responsible for financial functions producing accurate and expedient processing of general ledger, cash receipts, the accounts payable journal, the accounts receivable journal, Point of Sale financial information, bank reconciliations, deposits and cash reconciliation functions for Raymond James Stadium, the Hillsborough County Tournament Sportsplex, and the Authority managed golf courses. The Authority is also anticipated to manage additional facilities in the next few years.
</p><p>The Accounting Manager is responsible for ensuring that all accounting entries comply with Accepted Accounting Principles (GAAP) and the standards promulgated by the Government Accounting Standards Board (GASB) for public entities. In addition, the Accounting Manager must understand the principles of the Florida Single Audit Act. The Accounting Manager is responsible for ensuring that the financial entries made to the accounting records of the Authority comply with these acts and principles.
</p><p>The Accounting Manager supervises, and controls fiscal transactions related to funds management, investments, bond issuance, expenditures, bank account reconciliations, petty cash reconciliations, insurance policies, accounts receivables/payables, payroll, and similar operations to ensure they reflect the correct financial status of the Authority.
</p><p><b>POSITION REPORTS DIRECTLY TO: </b><b>VP of Finance and Administration
</b></p><p><b>JOB RESPONSIBILITIES:
</b></p><div><ul><li><p>Develop and implement long-term and day-to-day operational policies and procedures for the department and provide overall administrative supervision, coordination, planning, and organization of work assignments for Staff Accountant and Accounting Coordinator in conjunction with the other Accounting Manager(s) . Develops and assembles financial accounting documents and coordinates any required reviews to ensure consistency and accountability in Authority accounting records. Works with other Accounting Manager(s) to review each other&rsquo;s work for quality control.<br>
</p></li></ul><p></p><ul><li><p>Oversees inventory and the recording of fixed assets for all Authority managed properties. Maintains an accurate listing of fixed assets for Authority managed properties. Act as liaison with internal staff, vendors, primary tenants, and governmental agencies in the recording, acquisition, and disposal of fixed assets at Authority managed facilities.
</p></li></ul><ul><li><p>Maintains a working knowledge of budgetary procedures and controls. Assist in preparation of the Authority budgets including verification of proper coding of departmental purchases to ensure accurate accounting and provide sufficient data for planning. Reviews accounting records and transactions and performs maintenance when required.
</p></li></ul><ul><li><p>Assist in maintaining standard operating procedures for the financial accountability of all facilities and events. Performs professional accounting duties in the maintenance and review of accounting, fiscal records, and transactions. Assist in evaluating existing financial policies and procedures and recommending improvements which will better serve the needs of the Authority and its employees and/or improve the conditions of employment for employees. Assists in the preparation of the Authority&rsquo;s monthly financial statements using GAAP/GASB standards.<br>
</p></li></ul><p></p><ul><li><p>Acts as the primary liaison, along with the other Accounting Manager(s) with external auditors during the annual independent auditing of Authority financial records and procedures. Acts as liaison with outside organizations, independent auditors, primary tenants, vendors, city departments, code officials, and private firms to facilitate communication and coordination with financial operation related internal planning.<br>
</p></li></ul><p></p><ul><li><p>Assist in ensuring an effective, cost-efficient operation by assisting in managing a detailed budget that forecasts revenue sources and provides detailed support of expenses. Assists in supervising the disbursement of funds, assists in establishing and maintaining controls to ensure that budget appropriations are not exceeded. Monitor expenses and implement corrective action when revenues fall short of forecast.<br>
</p></li></ul><p></p><ul><li><p>Participating in the interviewing, hiring, training, coaching and development of the finance department personnel in accordance with established guidelines and procedures. Ensure the development, ongoing improvement, and implementation of formalized training and education programs for the Finance Department.
</p></li></ul><ul><li><p>Conduct and maintain performance evaluations and professional development programs for subordinate personnel and counsel subordinate personnel, as required and manage personnel issues of subordinate employees. This includes conducting internal personnel investigations as required by any on-going disciplinary process and recommending and/or administering discipline, as needed.<br>
</p></li></ul><p></p><ul><li><p>Provide leadership on continuous improvement and team building efforts. Participate in employee committees and staff meetings emphasizing team management, high morale and quality service to Authority primary tenants and customers. Conduct regular meetings with subordinate staff to share relevant information and promote feedback relating to methods to improve service to internal and external customers and to ensure smooth coordination of department activities. Participate in Authority staff meetings.
</p></li></ul><ul><li><p>Use computer terminal to enter and retrieve information and prepare reports on departmental activity for the Vice President of Finance and Administration and other departments. Oversee the creation and maintenance of the financial booking and records to ensure that required documentation is compiled in accordance with GAAP and GASB standards, Authority policies and procedures and State and Federal laws.
</p></li></ul><ul><li><p>Assist in conducting inspections of equipment/facilities and share findings and observations with other managers to assist in maintaining a superior level of function, polish, and efficiency in Authority facilities. Assist in recommending equipment, materials and services required to provide and improve service to clients and guests in all facilities.
</p></li></ul><ul><li><p>Provide a safe environment free of harassment for department employees and ensure compliance with all applicable OSHA standards and local, state, and federal laws including the American with Disabilities Act of 1990.
</p></li></ul><ul><li><p>Participate in and provide support for special events as needed.<br>
</p></li></ul><p></p><ul><li><p>Perform other duties, functions, special projects, and responsibilities, as assigned.<br>
</p></li></ul></div><p></p><p><b>OTHER REQUIREMENTS:
</b></p><div><ul><li><p>The ability to initiate work, act independently and make sound judgments.<br>
</p></li></ul><p></p><ul><li><p>Working knowledge of bookkeeping and accounting principles, purchasing practices and associated systems and procedures.
</p></li></ul><ul><li><p>Ability to perform detail work involving written or numeric data, and to make arithmetical calculations rapidly and accurately.
</p></li></ul><ul><li><p>Position requires irregular schedules including evenings, weekends, and holidays. The performance of work assignments may not be directly related to job specifications. Adjustments of shifts, overtime, breaks, etc. may be required upon short notice.
</p></li></ul><ul><li><p>Ability to guide, train and monitor the work activities of accounting personnel whom the position supervises.
</p></li></ul><ul><li><p>Exceptional organizational and interpersonal skills including the ability to motivate others.<br>
</p></li></ul><p></p><ul><li><p>Develop and maintain accurate records, logs, and reports for the department and the facilities.
</p></li></ul><ul><li><p>Ability to maintain accurate records in accordance with GAAP/GASB.
</p></li></ul><ul><li><p>Position requires ability to interact with fellow employees, clients, the public and outside vendors in a courteous, cooperative, and professional manner.
</p></li></ul><ul><li><p>Maintain a high public image, positive attitude and demeanor when performing a service for customers and the public in the facilities.
</p></li></ul><ul><li><p>Ability to accurately work under pressure in meeting deadlines.<br>
</p></li></ul></div><p></p><p><b>MINIMUM QUALIFICATIONS:
</b></p><div><ul><li><p>Graduation from an accredited four-year college or university with a degree in accounting, business administration, or related field. Certified Public Accountant (CPA) candidate experience strongly preferred. Experience in the accounting field may be substituted at the rate of one (1) year of experience for each relevant year of college.
</p></li></ul><ul><li><p>Five (5) years progressively responsible management of the preparation of governmental financial statements.
</p></li></ul><ul><li><p>Ability to demonstrate thorough knowledge of accounting operations within a government entity, public assembly venue, or related field.
</p></li></ul><ul><li><p>Must have a thorough knowledge of office equipment and computer systems with a demonstrated ability to use business application and/or accounting software.<br>
</p></li></ul><p></p><ul><li><p>Ability to demonstrate excellent oral and written communication skills in the English language with Spanish as a second language, preferred.<br>
</p></li></ul></div><p></p><p>PLEASE NOTE POSITION IS PRIMARILY IN-OFFICE. WORK LOCATION IS CURRENTLY RAYMOND JAMES STADIUM, BUT MAY SHIFT TO THE USF/MUSEUM OF SCIENCE AND INDUSTRY AS FUTURE FACILITIES OPEN.</p></div>

TSA - Accounting Manager

<div><p>TAMPA SPORTS AUTHORITY
</p><p>DEPARTMENT/SECTION: Sportsplex Operations
</p><p><b>POSITION TITLE: Director &ndash; Sportsplex
 </b></p><p><b>EJ &ndash; ($90,200 - $144,200 Annually)
</b></p><p><b>STATUS: Full Time
</b></p><p><b>GENERAL DESCRIPTION:
</b></p><p>The Director &ndash; Hillsborough County Tournament Sports Complex (Sports Complex) will be responsible for the general administration, management, coordination and supervision of the day-to-day activities for the Sportsplex. A strong emphasis will be placed on booking, contract management, emergency planning, parking, event coordination, event production management, event management, facility maintenance and related contractual services.
</p><p>The Director will be responsible for overall planning, organizing, controlling, monitoring, of the event operations and facility operations with an emphasis on service to, clients, booking events, coordinating activities, sponsorship sales, tournament organization, event related contract services, parking and event budgetary control at the Sportsplex.
</p><p>In addition, the Director shall be responsible for assisting in the development and implementation of administrative policies and procedures designed to promote efficiency of operation and quality of service within the Sportsplex operational departments.
</p><p><b>POSITION REPORTS DIRECTLY TO: </b><b>Vice President Sportsplex
</b></p><p><b>JOB RESPONSIBILITIES:
</b></p><div><ul><li><p>Develop and implement long-term and day-to-day operational policies and procedures for the facility operations department and provide overall administrative supervision, coordination, scheduling, assigning, planning, monitoring, analyzing and organizing work assignments of operations manager, event coordinator, grounds manager, guest services staff, staff parking personnel, food and beverage personnel, interns and all contractors.
</p></li></ul><ul><li><p>Oversee and participate in the interviewing, hiring, training, coaching and development of all department personnel in accordance with established guidelines and procedures. Ensure the development, ongoing improvement, and implementation of formalized training and education programs for the Sportsplex Operations and Maintenance departments.
</p></li></ul><ul><li><p>Assist in the planning and analysis of facility remodeling projects, facility maintenance, construction and/or expansion projects in conjunction with Vice President Sportsplex and Capital Project Manager. Assist in developing the annual capital improvement budget for the Sportsplex.
</p></li></ul><ul><li><p>Develop, maintain, coordinate and act as liaison with tenants, outside organizations, contractors, vendors, county/city departments, code officials and private firms to facilitate communication and coordination with operations related internal planning. Participate in tenant, client and contractor meetings as required to ensure operational concerns and needs are met. Work effectively with all Authority tenants ensuring compliance with applicable agreements while promoting positive tenant relations.
</p></li></ul><ul><li><p>Oversee department specific budget meetings and provide revenue and expense projections for the Sportsplex operations and maintenance department. Monitor specific event and departmental budgets including verification of proper coding of departmental purchases to ensure accurate accounting and provide sufficient data for planning. Oversee purchasing procedures within the department to ensure compliance with Authority Enabling Act and purchasing guidelines. Develop, review and submit timely and accurate bid specifications for equipment and services in the Sports Complex Operations department.
</p></li></ul><ul><li><p>Seek out, develop and maintain participation in industry related associations and trade shows to keep abreast of innovations and improvements in procedures and practices within the industry; apply this knowledge in improvements to the delivery of services and reductions in operating expenses.
</p></li></ul><ul><li><p>Provide leadership on continuous improvement and team building efforts. Participate in employee committees and staff meetings emphasizing team management, high morale and quality service to Authority customers. Conduct and maintain performance evaluation and professional development programs for subordinate personnel. Counsel subordinate personnel as required to manage personnel issues. Conduct internal investigations as required by any on-going disciplinary process and recommend and/or administer discipline as required.
</p></li></ul><ul><li><p>Provide a safe environment free of harassment for department employees and ensure compliance with all applicable OSHA standards and local, state and federal laws including the American with Disabilities Act.
</p></li></ul><ul><li><p>Schedule, plan and conduct regular staff meetings with department employees to share relevant information and promote feedback relating to methods to improve service to internal and external customers and to ensure smooth coordination of department activities. Participate in weekly executive staff and monthly Authority staff meetings.
</p></li></ul><ul><li><p>Develop accurate bid specifications for department purchases. Review and approve facility staff payroll and daily departmental purchases. Follow all Authority purchasing procedures. Implement and oversee pricing, social media communication and tournament sales and oversight to provide the best value to the citizens of Hillsborough County while maximizing revenues. Collect and maintain data to provide history, trending and forecasting for data analysis. Assist in the development and implementation of revenue development strategies and operating efficiency measures, programs and systems to maintain or improve customer satisfaction.
</p></li></ul><ul><li><p>Oversee day to day management of all fields, building structures and systems including but not limited to: turf, roofs, floors, grounds, life safety, HVAC equipment, electrical, plumbing, telecommunications, maintenance storage facilities, domestic water and sewer, irrigation and event related equipment. Conduct regular inspections to review all facilities, equipment, personnel, general activity and share findings and observations with department managers and staff to assist in maintaining a superior level of function, polish and efficiency.
</p></li></ul><ul><li><p>Oversee and monitor daily cash receipts and complete daily bank deposits with Authority guidelines and procedures. Oversee food, beverage and merchandise sales for the soccer complex and ensure proper inventory controls. Review and report any inconsistencies in cash or inventory to the Authority finance department in a timely manner.
</p></li></ul><ul><li><p>Ensure the safety of customers, staff, contractors and equipment by monitoring weather conditions daily. Close complex or evacuate fields when hazardous conditions exist.
</p></li></ul><ul><li><p>Use computer terminal to enter and retrieve information and prepare reports on departmental activity. Oversee the creation and maintenance of the Sports Complex Operations department filing system and records to ensure that required documentation, event details, licensing and accurate event billing have been reviewed and filed.
</p></li></ul><ul><li><p>Perform other duties, functions, special projects and responsibilities, as assigned.<br>
</p></li></ul></div><p></p><p><b>GENERAL REQUIREMENTS:
</b></p><div><ul><li><p>The Sports Complex Director shall be knowledgeable in all administrative, financial and operational rules, procedures and programs of the Authority. Knowledge of principles and techniques used in the successful event management of an amateur tournament sports complex.<br>
</p></li></ul><p></p><ul><li><p>Position requires irregular schedules, including evenings, weekends and holidays; the performance of work assignments may not be directly related to job specifications. Adjustments of shifts, overtime, breaks, etc. may be required upon short notice.<br>
</p></li></ul><p></p><ul><li><p>Monitor work activities of all contract vendor services required. Ensure accuracy of contract billings and tenant payments.<br>
</p></li></ul><p></p><ul><li><p>Develop and maintain accurate records, logs and reports for the department and the facility.<br>
</p></li></ul><p></p><ul><li><p>Exceptional organizational and interpersonal skills including the ability to motivate others.<br>
</p></li></ul><p></p><ul><li><p>Position requires ability to interact with tenants, fellow employees, clients, contractors, the public and outside vendors in a courteous, cooperative and professional manner.<br>
</p></li></ul><p></p><ul><li><p>Maintain a high public image, positive attitude and demeanor when performing a service for customers and the public in the facilities.<br>
</p></li></ul><p></p><ul><li><p>Ability to demonstrate excellent oral and written communication skills in the English language.
</p></li></ul><ul><li><p>Ability to stand or walk for long periods of time.<br>
</p></li></ul></div><p></p><p><b>MINIMUM QUALIFICATIONS:
</b></p><div><ul><li><p>Graduation from an accredited four (4) year college or university with a degree in sports management, recreation management, business administration or related field. Management experience in the facilities, sports marketing or sports recreation may be substituted at the rate of two (2) years&rsquo; experience for each year of college.<br>
</p></li></ul><p></p><ul><li><p>Five (5) years progressively responsible management experience of sports facility or recreational sports management.
</p></li></ul><ul><li><p>Ability to maintain a high public image, positive attitude and demeanor when performing a service for customers and the general public within a public assembly venue.<br>
</p></li></ul><p></p><ul><li><p>Must have a thorough knowledge of computer systems and demonstrated ability to use business application software.</p></li></ul></div></div>

TSA - Director Hillsborough County Sports Complex

<div><p><b>Job Overview
</b></p><p>HVAC Technician performs duties related to installing, maintaining and repairing various types of refrigeration, air conditioning and ventilating systems. Employees in this class perform a wide variety of mechanical, electrical and electronic maintenance and repair on various types of heating, ventilating and air conditioning equipment, ranging from basic wall or window units and central systems to some large commercial units (e. g. 360-ton chillers; 120-ton condensers.)
</p><p><b>Salary
</b></p><p><b>Min $41,808.00 annually
</b></p><p><b>Mid $55,400.80 annually
</b></p><p><b>Benefits
</b></p><p>Click HERE to view our Benefits at a glance
</p><ul><li>Generous PTO &amp; Holiday Plan
</li><li>Health Plans
</li><li>Health Savings Account
</li><li>Dental &amp; Vision Plans
</li><li>Employee Assistance Program (EAP)
</li><li>Healthcare Flexible Spending Account
</li><li>Dependent Care Flexible Spending Account
</li><li>Tuition Reimbursement
</li><li>Cafeteria Benefit
</li><li>Life Insurance
</li><li>Short &amp; Long-Term Disability Insurance
</li></ul><p><b>Core Competencies
</b></p><ul><li><b><i>Customer Commitment </i></b>- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li><b><i>Dedication to Professionalism and Integrity </i></b>- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li><b><i>Organizational Excellence </i></b>- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li><b><i>Success through Teamwork </i></b>- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li></ul><p><b>Tier 2
</b></p><p>Pay Grade: CAD-AFSG07<br>
</p><div></div><div><br>
<div><div><div><p><b><i>Job Distinctions
</i></b></p><p>Journeyman/Lead worker. Performs highly skilled duties in the general maintenance and repair activities including a wide variety of mechanical, electrical and electronic maintenance and repair on various types of heating, ventilating and air conditioning equipment, ranging from basic wall or window units and central systems to large commercial units.<br>
</p></div></div><br>
<div><div><p><b><i>Duties and Responsibilities
</i></b></p><p>Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
</p><ul><li>Installs, operates, maintains, and repairs heating, ventilating and air conditioning (HVAC) equipment, such as, central, wall and window air conditioning units; exhaust fans and blowers; walk in and chest type freezers; ice machines and water coolers.
</li><li>Operates refrigeration gauge, volt/ohm meter, vacuum pump, recovery systems, welding equipment and other related tools and equipment.
</li><li>Troubleshoots systems to determine cause of malfunctions.
</li><li>Tests condenser water conditions and adjusts chemical feed as necessary.
</li><li>Monitors construction on new heating, ventilating and air conditioning systems to ensure compliance with project drawings and specifications.
</li><li>Keeps daily records and logs on operating conditions and repairs to mechanical equipment through the use of a Computerized Maintenance Management System.
</li><li>Performs scheduled preventive maintenance tasks.
</li><li>Prepares and schedules preventive maintenance programs.
</li><li>Requisitions material and equipment for mechanical and electrical maintenance.
</li><li>Maintains and tracks inventories valued up to $10,000.00
</li><li>Ability to document own work and work of others.
</li><li>May assign, supervise and inspect the work of lower level workers.
</li>Performs other related duties as required.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b><i>Job Specifications
</i></b></p><ul><li>Knowledge of the operation of heating, ventilating and air conditioning (HVAC) equipment.
</li><li>Knowledge of HVAC safety requirements.
</li><li>Knowledge of the electrical aspects of HVAC equipment.
</li><li>Knowledge of Building Automated Controls (BAC) in the operation, repair, and diagnosis of the systems
</li><li>Skill in using trade related and various hand and power tools.
</li><li>Ability to prioritize work.
</li><li>Ability to troubleshoot mechanical and electrical problems.
</li><li>Ability to work effectively with others.
</li><li>Ability to plan, organize and supervise the work of others.
</li><li>Ability to operate basic computer functions (email, digital timecard, data entry, and others.).
</li><li>Ability to coordinate contracted work.
</li><li>Ability to follow oral and written instruction.
</li><li>Ability to follow established procedures.
</li><li>Ability to read and understand HVAC equipment drawings and electrical and mechanical diagrams.
</li><li>Ability to coordinate contracted work and inspect once complete.
</li>Knowledge of Cardiopulmonary Resuscitation (CPR).<br>
<li>
</li></ul></div></div><br>
<div><div><p><b><i>Physical Requirements
</i></b></p><ul><li>This job requires employees to climb ladders, and work in high places.
</li><li>Must be able to lift and carry up to 50 pounds.
</li><li>Must be able to perform a variety of physical tasks, including working in confined spaces, on ladders, scaffolding, towers and lift buckets up to a considerable height.
</li><li>Must be able and be willing to be in an on-call status and respond to call outs, working non-standard duty hours and rotating shifts that include nights, weekends and holidays.
</li><li>Must be able to operate a standard motor vehicle safely.
</li></ul><p><b><i>Work Category
</i></b></p><ul><li><b>Medium Work </b>- Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.<br>
</li></ul></div></div><br>
<div><div><p><b><i>Minimum Qualifications Required
</i></b></p><ul><li>Graduation from high school or possession of a GED certificate, AND
</li><li><p>Four (4) years of experience in the operation, maintenance, and repair of heating, ventilating, and air condition (HVAC) equipment;
</p><p>OR
</p></li><li>An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted above; AND
</li><li>Possession of a valid Florida Driver's License; AND
</li><li>Possession of an active EPA 608 Chlorinated Fluorocarbons (CFC) Core, and Type II &amp; III and A2L certification.
</li></ul></div></div><br>
</div></div><p><b><i>Emergency Management Responsibilities
</i></b></p><p>In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
</p><p><b><i>Additional Job Requirements
</i></b></p><p>A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:
</p><div><ul><li>Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:
<div><ul><li>Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
</li></ul><ul><li>Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
</li></ul><ul><li>Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
</li></ul><ul><li>Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
</li></ul></div></li></ul><ul><li>Possess the necessary job-related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL).
</li></ul></div><p>For more information regarding background screenings, please visit https://info.flclearinghouse.com .
</p><p><b><i>Career Progression
</i></b></p><p>Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.</p></div>

HVAC Technician Tier 2

<div><p><b>Job Overview
</b></p><p>Processes and monitors fiscal transactions related to Public Utilities Department customer billings and payments. Audits, analyzes and reconciles revenue and expenditure postings to the department&rsquo;s general ledger and balances daily account activity including accounts receivable, deposits, loans, PUCR and customer refunds. Monitors multiple accounting reports to establish when and if customer accounts require adjustments.
</p><p><b>Salary
</b></p><p>$42,057&ndash; $44,160
</p><p><i>*Internal rates may vary based on the selected candidate&rsquo;s current grade
</i></p><p><b>Ideal Candidate
</b></p><p>The ideal candidate for this position possesses a minimum of two (2) years of experience using automated billing software, with a strong preference for experience with Oracle Customer Care and Oracle Utilities Cloud Services. They demonstrate proficiency in the accurate and efficient entry and processing of utility billing data and have at least one (1) year of data processing experience. The candidate is skilled in computing and validating usage data and resolving billing exceptions independently with a high degree of accuracy and timeliness.
</p><p>A working knowledge of applicable County, State, and/or Federal codes, ordinances, and resolutions is essential. The ideal candidate has direct experience with Customer Records Management Systems and a proven ability to manage a varied workload in a fast-paced environment. They are self-disciplined, highly organized, and able to prioritize tasks effectively without direct supervision. This candidate exhibits strong problem-solving abilities, attention to detail, and a commitment to delivering excellent customer service
</p><p>Click HERE to view our Benefits at a glance
</p><ul><li><div>Generous PTO &amp; Holiday Plan
</div></li><li><div>Health Plans
</div></li><li><div>Health Savings Account
</div></li><li><div>Dental &amp; Vision Plans
</div></li><li><div>Employee Assistance Program (EAP)
</div></li><li><div>Healthcare Flexible Spending Account
</div></li><li><div>Dependent Care Flexible Spending Account
</div></li><li><div>Tuition Reimbursement
</div></li><li><div>Cafeteria Benefit
</div></li><li><div>Life Insurance
</div></li><li><div>Short &amp; Long-Term Disability Insurance<br>
</div></li></ul><div></div><p><b>Core Competencies
</b></p><ul><li><b><i>Customer Commitment </i></b>- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li><b><i>Dedication to Professionalism and Integrity </i></b>- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li><b><i>Organizational Excellence </i></b>- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li><b><i>Success through Teamwork </i></b>- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li></ul><p><b>Tier 2
</b></p><p><div><div><div><div><p><b><i>Duties and Responsibilities
</i></b></p><p>Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
</p><ul><li>Supervises and coordinates the processing and monitoring of fiscal transactions related to Public Utilities Department customer billings, payments and accounts.
</li><li>Opens and closes daily cash office operations and approves cash custodian cash drawer withdrawals.
</li><li>Reconciles daily AIMS balances for Accounts Receivable, Deposits, Loans, PUCR and Customer Refund Payables to AIMS financial transaction activity and reconciles expense and revenue accounts.
</li><li>Uploads journal entries into Clerk's Oracle financial system and verifies that AIMS journal entries have been posted by the Clerk to the proper financial period.
</li><li>Reviews and analyzes monthly fiscal transactions, identifies issues, and recommends and prepares corrective action.
</li><li>Research and resolve issues with the Public Utilities Department&rsquo;s financial system, AIMS overpayment service agreements on closed accounts, and other account cleanup as required.
</li>Performs other duties as needed, including those performed by subordinate fiscal, financial, and clerical staff.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b><i>Job Specifications
</i></b></p><ul><li>Knowledge of general accounting principles, practices, procedures, and methods.
</li><li>Knowledge of laws, rules, and policies governing assigned functional accounting areas.
</li><li>Knowledge of computer operations using accounting and excel spreadsheet applications.
</li><li>Ability to read, comprehend, and apply job related rules, policies and procedures.
</li><li>Ability to prepare accounting, financial, and statistical reports.
</li><li>Ability to compile and analyze accounting data.
</li>Ability to use accounting and imaging software, spreadsheets, and related applications.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b><i>Physical Requirements
</i></b></p><ul><li>While performing duties of this job, the employee is regularly required to talk or hear.
</li><li>This position is primarily sedentary.
</li></ul><p><b><i>Work Category
</i></b></p><ul><li><b>Sedentary work </b>- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.<br>
</li></ul></div></div><br>
<div><div><p><b><i>Minimum Qualifications Required
</i></b></p><ul><li>Associate&rsquo;s degree with a major in Accounting or Finance; AND
</li><li>Four years of experience in bookkeeping or financial record keeping;
</li></ul><p>OR
</p><ul><li>An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
</li></ul></div></div><br>
</div></div></p><p><b><i>Emergency Management Responsibilities
</i></b></p><p>In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
</p><p><b>Career Progression
</b></p><p>Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.</p></div>

Customer Account Specialist - Tier 2 (Water Resources)

<div><p><b>Job Overview
</b></p><p>Performs professional library duties and provides on-site technical assistance in order to provide and maintain timely and effective customer service to Library customers.
</p><p><b>Ideal Candidate
</b></p><ul><li>Library Services is seeking Library Service &amp; Technology Guides to provide in-person, front-line customer service in Hillsborough County public libraries. Library Service &amp; Technology Guides are part of the library&rsquo;s Customer Service &amp; Instruction Team, which helps library customers ﬁnd books and materials, access technology and digital resources, and use computers and mobile devices. Positions within this team also create, present, and facilitate library programs and instruction for all ages.
</li><li>Bilingual skills (speaking and writing proficiency in English and Spanish) are highly desirable.
</li><li>Multiple positions in the Library&rsquo;s Public Services Division, Support Services Division, and Brand Innovation Section may be filled with this announcement.
</li></ul><p><b>Starting Salary
</b></p><p>$39,312 - $51,105
</p><p><b>Benefits
</b></p><p>Click HERE to view our Benefits at a glance
</p><p><b>Core Competencies
</b></p><ul><li><b><i>Customer Commitment </i></b>- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li><b><i>Dedication to Professionalism and Integrity </i></b>- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li><b><i>Organizational Excellence </i></b>- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li><b><i>Success through Teamwork </i></b>- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li></ul><div><div><div><div><p><b>Duties and Responsibilities
</b></p><p>Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
</p><ul><li>Provides front-line customer service assistance via phone, email or in person to internal and external customers. Provides direction, promotion of and instruction in accessing and using the library&rsquo;s automated circulation system, computerized databases, library related software, e-book and digital magazine platforms, general office equipment.
</li><li>Manages customer accounts, including Library card registration, fines and fees within the integrated library system.
</li><li>Performs troubleshooting and instruction on a variety of hardware, software and general office equipment. Maintains digital literacy awareness and education.
</li><li>Manages meeting rooms, study rooms and computer usage.
</li><li>Maintains accurate records, inventory list, and cataloging acquisitions.
</li><li>Ensures that items in the collection are properly preserved and make recommendations related to preservation and display needs.
</li><li>Updates library catalog records related to the items in the collection including digital images of the work.
</li><li>Conceptualizes, plans and organizes displays and exhibitions.
</li><li>Maintains knowledge of and practices adherence to library and county policies and procedures, rules and practices.
</li><li>Assumes in-charge responsibilities for routine daily operations of an agency, building and grounds as assigned.
</li><li>Executes performance management duties to include but not limited to: training, coaching, documenting and evaluating performance of subordinate staff.
</li><li>Creates class content for new instructional programs.
</li><li>Delivers training classes and one on one instruction to library users and fellow staff members.
</li>Performs other related duties as required.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Job Specifications
</b></p><ul><li>Knowledge of computer hardware, software, Microsoft products, varying office equipment.
</li><li>Knowledge of library filing and classification systems. Accurately sort, file, and/or retrieve material using alphabetical, numerical and chronological systems.
</li><li>Knowledge of library services policies and procedures.
</li><li>Knowledge of accessing and using the library&rsquo;s automated circulation system, computerized databases, related software, e-book and digital magazine platform.
</li><li>Knowledge of the basic operation, maintenance and troubleshooting of library automated systems and personal computers.
</li><li>Ability to communicate effectively, both orally and in writing.
</li><li>Ability to multi-task, organize, and prioritize.
</li><li>Ability to plan, prepare and deliver lessons and instructional materials that facilitate active learning.
</li><li>Ability to be self-motivated and embrace change.
</li>Ability to display patience, tact, flexibility, creativity, poise, and a positive attitude while serving customers in a busy setting.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Physical Requirements
</b></p><ul><li>Must be able to lift, push, pull, stoop, crouch, balance or handle materials weighing up to 50 pounds.
</li><li>Must be able to bend and kneel.
</li><li>Must be able to stand, sit and walk for extended periods of time.
</li></ul><p><b>Work Category
</b></p><ul><li><b>Medium work </b>- Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.<br>
</li></ul></div></div><br>
<div><div><p><b>Minimum Qualifications Required
</b></p><ul><li>Bachelor&rsquo;s degree from an accredited college or university; AND
</li><li>Two years of experience providing instruction in accessing and using the library&rsquo;s automated circulation system, computerized databases, library related software, e-book and digital magazine platforms, general office equipment; OR
</li><li>An equivalent combination of education, (not less than a high school Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above; AND
</li><li>Possession of a valid Florida Driver&rsquo;s License.
</li></ul><p><b>NOTE:
</b></p><p>Some of the library branches are designated by the US Department of State as Passport Acceptance Facilities, and incumbents in certain positions in this classification function as Passport Acceptance Agents, in addition to their regular library duties in those branches. To be selected and authorized to serve as a passport acceptance agent in such branches, the candidate/employee must be a U.S. citizen or a U.S. national, and 18 years of age or older; AND
</p><p>Must not have a record of either: (a) A Federal or State felony conviction; or (b) A misdemeanor conviction for crimes involving moral turpitude or breach of trust, including but not limited to embezzlement, identity theft, misappropriation, document fraud, drug offenses, or dishonesty in carrying out a responsibility involving public trust.
</p><p>Training and Certification: Employees selected to be passport acceptance agents will be trained to apply procedures and practices as detailed in the guidance provided by the US Department of State and must pass the certification exam and maintain an annual re-certification.
</p></div></div><br>
</div></div><p><b>Emergency Management Responsibilities
</b></p><p>In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.</p></div>

Library Service and Technology Guide (Tier 2)

<div><p><b>Job Overview
</b></p><p>A Multi Trades Worker performs entry-level to journey-level work in one or more building trades (such as plumbing, electrical, masonry/finisher, painting, roofing, and welding) and involve the maintenance, repair, alteration, and construction of fixtures, equipment, and facilities.
</p><p><b>Ideal Candidate
</b></p><p>The ideal candidate for this position will have excellent customer service skills and initiative, an intermediate skill level in computer proficiency and familiarity working with an integrated database, attention to detail and accuracy, ability to work independently as well as an effective team member, strong work ethic, and ability to prioritize multiple tasks and follow through in a timely manner.
</p><p><b>Starting Salary
</b></p><p>$36,108 - $46,945
</p><p><b>Benefits
</b></p><p>Click HERE to view our Benefits at a glance
</p><p><b>Core Competencies
</b></p><ul><li><b><i>Customer Commitment </i></b>- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li><b><i>Dedication to Professionalism and Integrity </i></b>- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li><b><i>Organizational Excellence </i></b>- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li><b><i>Success through Teamwork </i></b>- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li></ul><div><div><div><div><p><b>Duties and Responsibilities
</b></p><p>Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
</p><ul><li>Repairs and adjusts plumbing, water lines, electrical wiring and equipment, plastering, furniture, shelves, doors, windows, and machines of various kinds.
</li><li>Participates in the erection of small structures and the more complex alteration, repair and maintenance of plumbing, electric, and water systems and/or fixtures, brick, cement, HVAC, and carpentry work.
</li><li>Paints interiors and exteriors of buildings.
</li><li>Performs electric and acetylene welding, brazing, and fabrication.
</li><li>Operates power equipment to include lathes, drill presses, threading machines, air compressors and gas operated saws.
</li><li>Maintains and tracks inventory valued up to $10,000.
</li><li>Uses Computerized Maintenance Management System to keep daily records and logs on operating conditions and mechanical equipment repairs.
</li><li>Troubleshoots building system related issues using volt/ohm meter, infrared camera, and other related equipment.
</li><li>May supervise assigned laborers and trades helpers in maintenance work.
</li><li>May operate medium to heavy motorized equipment.
</li><li>Drives a vehicle to and from work sites.
</li><li>Cleans work site upon work completion.
</li>Performs other related duties as required.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Job Specifications
</b></p><ul><li>Knowledge of procedures and techniques used in two or more construction trades.
</li><li>Knowledge of the construction and maintenance of various types of buildings and facilities.
</li><li>Knowledge of safety procedures and safety equipment.
</li><li>Skill in the use of hand and electrical/gas operated tools and equipment used in building and construction.
</li><li>Ability to read and interpret blueprints and drawings.
</li><li>Ability to work effectively with others.
</li><li>Ability to prioritize work.
</li><li>Ability to plan, organize and supervise the work of others.
</li><li>Ability to proof own work and work of others.
</li><li>Ability to operate a motor vehicle.
</li>Ability to work effectively with others.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Physical Requirements
</b></p><ul><li>The work is performed in an environment where various types of chemicals are used.
</li><li>Required to work in outside in all types of weather.
</li><li>Must be able to safely use hand and power tools.
</li><li>Must be able to lift and carry equipment and tools.
</li><li>Required to lift up to 50 lbs. and climb up to 35 Feet.
</li></ul><p><b>Work Category
</b></p><ul><li><b>Medium Work </b>- Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.<br>
</li></ul></div></div><br>
<div><div><p><b>Minimum Qualifications Required
</b></p><ul><li>Completion of the tenth grade; AND
</li><li>Three years of experience as a skilled trades worker in two or more of the following trades: plumbing, electrical, carpentry, masonry, painting, or other skilled trades; OR
</li><li>Completion of the tenth grade; and
</li><li>Two years of experience as a Multi-Trades Worker I with Hillsborough County; AND
</li><li>Possession of a valid Florida Driver's License.
</li></ul></div></div><br>
</div></div><p><b>Emergency Management Responsibilities
</b></p><p>In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
</p><p><b>Additional Job Requirements
</b></p><p>A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:
</p><div><ul><li>Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:
</li></ul></div><ul><li>Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
</li><li>Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
</li><li>Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
</li><li>Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
</li></ul><p>2. Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL).
</p><p><b>Career Progression
</b></p><p>Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.</p></div>

Multi-Trades Worker - Tier 2 (Library Services)

Join Hillsborough County, FL and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.