Qureos Mentor

Hilton Grand Vacations

<div><div><div><div><div><div><div><b>Description - External</b></div><div><div><b>
What will I be doing?</b></div><div>
</div><div>Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our elite team at Hilton Grand Vacations as a Vacation Sales Ambassador.</div><div>
</div><div>At Hilton Grand Vacations, we pride ourselves on delivering flawless vacation experiences to our valued customers. As a <b>Vacation Sales Ambassador</b>, you will play a crucial role in our success by promoting and selling our elite vacation packages to guests inside Hilton branded Hotels. With our proven sales techniques and comprehensive training program, you will have all the tools you need to compete and excel in this role.</div><div>
</div><div><b>Competitive earnings package with the income potential of $85K and above. Our top performers in 2025 averaged over $120K!</b></div><div>
</div><div><b>Responsibilities:</b></div><div><ul><li>
<ul><li>Provide guest services to resort guests and visitors.</li><li>
Engage with potential customers to determine their vacation needs and preferences.</li><li>
Deliver persuasive sales presentations to showcase the benefits of our vacation packages.</li><li>
Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.</li><li>
Build and maintain relationships with customers to ensure outstanding customer service.</li><li>
Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets.</li><li>
Collaborate with team members to exchange effective strategies and foster collective achievements.</li></ul></li></ul></div></div></div></div><div>
</div><div><div><div><b>Qualifications - External</b></div><div><div><b>
What are we looking for?</b></div><div>
</div><div>Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company&rsquo;s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:</div><div><ul><li>
Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.</li><li>
Dedication to provide elite customer service
</li><li>Previous sales experience, preferably in a commission-based role</li><li>
Effective communication and teamwork abilities</li><li>
Self-motivated with a competitive spirit</li><li>
Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.</li><li>
Excellent problem-solving and negotiation skills</li><li>
Ability to work a flexible schedule including nights, weekends, and holidays.</li><li>
At least one year hospitality and/or customer service experience</li><li>
Must be proficient in all Microsoft Office applications.</li><li>
High School Diploma or equivalent experience or GED</li></ul><p>
</p></div><div><p><b>What will it be like to be a Team Member with Hilton Grand Vacations?</b></p><p>
There&rsquo;s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
</p><p>Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also runs and operates two innovative club membership programs: Hilton Grand Vacations Club&reg; and The Hilton Club&reg;, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.</p></div></div></div></div></div></div></div></div><p></p>

Vacation Sales Ambassador

<div><div><p><b>Join the Polo Towers team!</b> We&rsquo;re currently seeking a <b>Painter</b> to help maintain and enhance the appearance of our resort through high-quality painting and finishing work. Located just steps from the Las Vegas Strip, our 829-room resort offers an exciting and dynamic environment where your skills will make a visible impact.</p><p>
In the heart of this renowned destination, our resort provides the ideal retreat for owners and guests to unwind, with amenities including a rooftop pool, fitness center, and spa. This is a great opportunity to apply your expertise in a hospitality setting while building a rewarding career with opportunities for growth and advancement.</p><h2 class="jobSectionHeader"><b>
Extraordinary People, Exceptional Benefits:</b></h2><ul><li>
Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision</li><li>
Recognition Programs and Rewards</li><li>
Travel Discounts Program</li><li>
Outstanding Paid Vacation Program and Paid Sick Days</li><li>
Employee Assistance Program that supports your physical and mental wellbeing</li><li>
401(k) program with company match</li><li>
Tuition reimbursement programs</li><li>
Employee Stock purchase program</li><li>
Numerous learning and advancement opportunities</li><li>
And more!</li></ul><h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2><ul><li>
Perform all painting and wallpapering tasks to ensure a flawless finish.</li><li>
Refinish doors, furniture, walls, ceilings, and external structures to maintain extraordinary standards.</li><li>
Maintain inventory of paint and paint supplies, ensuring resources are available when needed.</li><li>
Ensure the accurate functioning of all painting equipment and tools.</li><li>
Assist other maintenance staff on special projects as directed, encouraging an exceptionally collaborative environment.</li><li>
Strictly adhere to safety guidelines and protocols to ensure a safe working environment.</li><li>
Other duties as required by your leader.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2><ul><li>
Proven experience in painting, showcasing an ability to deliver high-quality work.</li><li>
Able to communicate effectively in English, both written and verbally.</li><li>
Ability to follow basic written and verbal directions.</li><li>
Physical capability to climb stairs and work on ladders up to 40 feet.</li><li>
Strength to push/pull up to 100 lbs and lift/carry up to 50 lbs.</li><li>
Dexterity to grasp, stoop, and reach overhead.</li><li>
High School Diploma or equivalent experience.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Experience:</b></h2><ul><li>
Previous hospitality experience in a resort setting.</li></ul><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><div><h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2><ul><li>
Perform all painting and wallpapering tasks to ensure a flawless finish.</li><li>
Refinish doors, furniture, walls, ceilings, and external structures to maintain extraordinary standards.</li><li>
Maintain inventory of paint and paint supplies, ensuring resources are available when needed.</li><li>
Ensure the accurate functioning of all painting equipment and tools.</li><li>
Assist other maintenance staff on special projects as directed, encouraging an exceptionally collaborative environment.</li><li>
Strictly adhere to safety guidelines and protocols to ensure a safe working environment.</li><li>
Other duties as required by your leader.</li></ul></div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2><ul><li>
Proven experience in painting, showcasing an ability to deliver high-quality work.</li><li>
Able to communicate effectively in English, both written and verbally.</li><li>
Ability to follow basic written and verbal directions.</li><li>
Physical capability to climb stairs and work on ladders up to 40 feet.</li><li>
Strength to push/pull up to 100 lbs and lift/carry up to 50 lbs.</li><li>
Dexterity to grasp, stoop, and reach overhead.</li><li>
High School Diploma or equivalent experience.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Experience:</b></h2><ul><li>
Previous hospitality experience in a resort setting.</li></ul></div></div>

Painter - Full Time

<div><p>There&rsquo;s something truly outstanding about being a team member at Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.</p><p>
Our In-House Marketing Representative Pre-Arrival is responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests projecting a professional company image.</p><p>
Team Member Key Responsibilities:</p><ul><li>Responds to guests in a timely manner and represents HGV&rsquo;s Cultural Values.</li><li>Maintains a positive demeanor with everyone at all times. Team members represent Hilton ON and OFF the clock. Develop professional relationships with hotel staff, and adhere to protocol standards as established by you HGV management staff.</li><li>Each team member is expected to carry out all reasonable requests by management, which the team member is capable of performing.</li><li>Distribute approved promotional information and incentives to guests that meet tour site qualifications determined by the marketing managers.</li><li>Completes required paperwork accurately and disposition is entered in CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.</li><li>Confirms appointments with guests to ensure tour shows for presentation.</li><li>Reviews production reports and notifies manager of any challenges.</li><li>Follows gifting procedures to ensure costs are met monthly.</li><li>Maintains established Minimum Performance Standard on monthly basis.</li><li>Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.</li></ul><p>
Role Key Requirements:</p><ul><li>Minimum of 1-2 years of phone or face to face marketing/sales experience in the Vacation Ownership industry with a track record of success.</li><li>Excellent interpersonal and guest relations skills.</li><li>Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.</li><li>Ability to work a flexible schedule, including weekends and holidays. We work hard, but we pay hard too!</li><li>Professional appearance and demeanor.</li><li>Be motivated and a self-starter.</li><li>Detailed understanding of the local area.</li><li>Ability to accept rejection in a proactive manner.</li><li>Coachable, quick learner, and open to feedback.</li></ul><p>
Team Member Benefits and Compensation:</p><ul><li>In person, onsite training offered.</li><li>This is a hybrid remote role - you will work a few days from home each week and a few days in the office each week.</li><li>Competitive health benefits and diverse culture, our teams continue to lead our industry.</li><li>New Hires are eligible for Health Benefits Day 1 of employment (medical, dental, and vision that encourage preventative care).</li><li>Working in Marketing includes excellent perks like team member travel. Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties world-wide. Friends and Family discounts are also a part of the Go Hilton Team Member Travel Program.</li><li>401K, which HGV will match up to 4% annually.</li><li>Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.</li><li>Potential income of $75,000 or higher &ndash; uncapped and based on performance.</li><li>Internal career mobility with a growing company.</li></ul><p>
What will it be like to be a Team Member.....</p><p>
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.</p><p>
Don&rsquo;t wait, we can&rsquo;t wait to meet you! Apply Today.</p><p>
EOE/Disabled/Veterans</p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided</p><p>
reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div>

Marketing Representative In House Pre Arrival

<div><div><p>As Marketing Trainer, you&rsquo;ll play a key role in empowering our marketing representative with the tools, confidence, and support they need to thrive. This position oversees training for our Marketing team.</p><p>
Individually, we&rsquo;re impressive. Together, we&rsquo;re unstoppable. Your dedication to building meaningful customer relationships is what transforms ordinary moments into extraordinary ones. We&rsquo;re proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We provide reasonable accommodations for individuals with disabilities throughout the application and employment process. Please reach out if you need support.</p></div><div><p>
Key Responsibilities:</p><ul><li>Collaborate closely with the AGT Director of Marketing on strategic initiatives</li><li>Lead onboarding and training both in-person and digitally for new hires with enthusiasm and expertise</li><li>Develop and execute action plans to uphold service excellence</li><li>Conduct ride-a-long's, provide feedback, and support performance development</li><li>Analyze weekly sales metrics and guide follow-up strategies</li><li>Facilitate 30-60-90 day trench training focused on sales psychology and process</li><li>Approve new hires for floor release after testing and final ride evaluations</li><li>Offer personalized coaching to deepen understanding of the sales journey</li><li>Keep teams informed on inventory updates and program enhancements</li><li>Deliver ongoing training at key milestones: weekly, monthly, and annually</li><li>Champion employee retention through career pathing and workplace engagement</li><li>Promote ethical practices aligned with HGV&rsquo;s core values</li><li>Implement tools to reduce cancellations and boost success</li><li>Foster a vibrant, passionate, and fun work environment</li></ul></div><div><p>
Required Qualifications:</p><ul><li>5+ years of branded sales and/or marketing ownership experience</li><li>3+ years in a marketing training role</li><li>Proven ability to train and mentor new hires</li><li>Flexible schedule and professional demeanor</li><li>Deep understanding of HGV departments and customer support</li><li>Proficiency in Microsoft Excel, Word, Teams, Zoom, and PowerPoint</li></ul><p>
Preferred:</p><ul><li>Bachelor&rsquo;s Degree</li></ul></div></div>

Manager Training Marketing

<div><div><p><b>Now Offering Daily Pay *</b></p><p>
Come join the best team in all the land at The Palm Canyon Resort! Our 261-room resort sits in the beautiful Coachella Valley in the heart of Palm Springs. As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you.</p><p><b>
Why do Team Members like working for us?</b></p><ul><li>
Competitive hourly base pay and positive team environment</li><li>
Daily Pay* - get your earned pay any time before payday</li><li>
Discounted hotel rates worldwide</li><li>
401(k) program with company match</li><li>
Employee stock purchase program</li><li>
Generous Paid Time Off Program and Paid Sick Time</li><li>
Recognition Programs and Rewards</li><li>
Tuition reimbursement</li><li>
Numerous learning and career advancement opportunities</li><li>
And more!</li></ul><p>
</p><p><b>What will I be doing?</b></p><p>
As a <b>Front Desk Clerk</b> you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:</p><ul><li>
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.</li><li>
Inputs information into the computerized reservations' system to update and maintain records.</li><li>
Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.</li><li>
Generates invoices and collects monies due through the rental program and through merchandise sales.</li><li>
Maintains safety deposit boxes.</li><li>
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.</li><li>
Prepares and consistently restocks the front desk with supplies including preparing arrival packets.</li><li>
Provides information on area attractions and resort amenities.</li><li>
Type correspondence and reports for management as needed.</li></ul><p>
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's &quot;America's Greatest Workplaces for Parents &amp; Families.&quot; Over the past 30 years, the highest honor we&rsquo;ve received is the continued loyalty of our Owners, Members and Guests. We&rsquo;ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.</p><p>
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!</p><ul><li>
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement</li></ul><p><b>
What are we looking for?</b></p><p>
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company&rsquo;s success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:</p><ul><li>
Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.</li><li>
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.</li><li>
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.</li><li>
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.</li><li>
6 months Customer Service Experience.</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Front Desk/Guest Services Agent</li><li>
Cash/credit card transactions</li><li>
Resort Hospitality or related industry</li></ul><p>
The hourly rate for this role is between $19.00 -$19.53 based on experience</p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><div><p><b>
What will I be doing?</b></p><p>
As a <b>Front Desk Clerk</b> you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:</p><ul><li>
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.</li><li>
Inputs information into the computerized reservations' system to update and maintain records.</li><li>
Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.</li><li>
Generates invoices and collects monies due through the rental program and through merchandise sales.</li><li>
Maintains safety deposit boxes.</li><li>
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.</li><li>
Prepares and consistently restocks the front desk with supplies including preparing arrival packets.</li><li>
Provides information on area attractions and resort amenities.</li><li>
Type correspondence and reports for management as needed.</li></ul><p>
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's &quot;America's Greatest Workplaces for Parents &amp; Families.&quot; Over the past 30 years, the highest honor we&rsquo;ve received is the continued loyalty of our Owners, Members and Guests. We&rsquo;ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.</p><p>
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!</p><ul><li>
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement</li></ul></div><div><p><b>
What are we looking for?</b></p><p>
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company&rsquo;s success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:</p><ul><li>
Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.</li><li>
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.</li><li>
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.</li><li>
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.</li><li>
6 months Customer Service Experience.</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Front Desk/Guest Services Agent</li><li>
Cash/credit card transactions</li><li>
Resort Hospitality or related industry</li></ul><p>
The hourly rate for this role is between $19.00 -$19.53 based on experience</p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div></div>

Front Desk Clerk

<div><div><p>The Executive Assistant performs a variety of administrative support tasks and duties to assist in the day-to-day activities of the Senior Vice President. The Executive Assistant provides high-level administrative and operational support to ensure the SVP&rsquo;s effectiveness in driving strategic initiatives. This role manages complex calendars, coordinates executive meetings, and oversees travel logistics while maintaining strict confidentiality. The Executive Assistant serves as a trusted liaison between the SVP and internal/external stakeholders, prepares agendas and presentations, and monitors project deliverables. Success in this position requires exceptional organizational skills, discretion, and the ability to anticipate needs in a fast-paced environment.
</p><p>This position requires a high level of discretion, conciseness, and confidentiality while maneuvering both projects and daily needs of the Senior Executive team. The ideal professional for this role is proactive, resourceful, and efficient with a high level of integrity and confidentiality.</p><p>
</p><p>Here&rsquo;s why you will love it here:</p><ul><li>
Recognition Programs and Rewards</li><li>
Excellent health care options, including medical, dental, and vision</li><li>
A people-first culture</li><li>
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.</li><li>
Perks at work: Employee Pricing platform</li><li>
Employee Assistance Program that supports your physical and mental well-being.</li><li>
Paid Vacation Time and Paid Sick Days</li><li>
401(k) program with company match</li><li>
Tuition reimbursement programs</li><li>
Numerous learning and advancement opportunities</li><li>
And more!</li></ul></div><div><p><b>
Position Summary:
</b></p><ul><li>Manage complex calendars, coordinate high-level meetings, and prioritize scheduling based on strategic business needs.
</li><li>Coordinate and manage all aspects of complex business travel, including multi-leg itineraries involving domestic and international flights, hotels, ground transportation, and preparing itineraries to ensure seamless and cost-effective travel experiences for executives.
</li><li>Manage travel changes or disruptions, and real-time support during travel as needed.
</li><li>Organize and prepare for meetings and appointments; order catering and refreshments, prepare agendas and talking points, gather relevant materials and update logistical information (meeting locations, dial-in numbers, etc.).
</li><li>Assist in meeting preparation by formatting or proofreading documents and organizing technology or communications according to the executive's preferences.
</li><li>Assists in the arrangement of company functions, events, and activities.
</li><li>Prepares expense reports to ensure timely and accurate reporting in accordance with HGV Policy.
</li><li>Reviews and processes expense reports for executives&rsquo; direct reports.
</li><li>Maintains relationships with vendors, corporate partners and other department leaders as necessary.
</li><li>Demonstrate excellent interpersonal skills and confidentiality in the handling of incoming telephone calls and correspondence.
</li><li>Responds to/or routes correspondence to correct parties.
</li><li>Maintain excellent working relationships with colleagues.
</li><li>Use good judgement and maintain confidentiality.
</li><li>Must have high degree of working knowledge of MS Office, including Outlook, Excel, Word and Power Point as well as corporate travel and reporting systems.
</li><li>Executes tasks independently with minimal direction and oversight.
</li><li>Demonstrates interest and ability to support C-Suite leaders in a backup role.
</li><li>Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
</li><li>Completes all required Company training/compliance courses as assigned.
</li><li>Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties as assigned.
</li></ul></div><div><p><b>Job Qualifications:</b></p><p>
</p><ul><li><p>Proven ability to successfully manage multiple senior leaders at the SVP+ level.
</p></li><li><p>Ability to work in a fast-paced, high-pressure environment.
</p></li><li><p>Ability to demonstrate customer service focus and attention to detail.
</p></li><li><p>Ability to anticipate needs.
</p></li><li><p>Ability to demonstrate good judgement and decision-making skills.
</p></li><li><p>Ability to demonstrate proficiency in shorthand and/or speedwriting, spelling, business writing, keyboarding (60-80 wpm), grammar and proof-reading.
</p></li><li><p>Ability to proofread typed material for grammatical, typographical or spelling errors.
</p></li><li><p>Ability to demonstrate proficiency in Microsoft Word, Excel, PowerPoint.
</p></li><li><p>Ability to communicate in English, both verbally and in written form.
</p></li><li><p>Ability to maintain confidentiality.
</p></li><li><p>3-5 years of related experience</p></li></ul><p>
</p><p>HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's &quot;America's Greatest Workplaces for Parents &amp; Families.&quot; Over the past 30 years, the highest honor we&rsquo;ve received is the continued loyalty of our Owners, Members and Guests. We&rsquo;ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.</p><p>
</p><p>We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!</p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div></div><p></p>

Executive Assistant II

<div><div><p>The Manager, Customer &amp; Marketing Data Management is a hands-on leader responsible for defining, governing, and enabling reliable customer and lead data across marketing platforms. This role partners cross-functionally to translate marketing needs into data requirements, ensuring data is structured, trusted, and ready for activation, personalization, and performance measurement. Focused on business outcomes, the role drives data consistency, identity resolution, and modernization to support scalable marketing growth.
</p><p></p><p>Here&rsquo;s why you will love it here:</p><ul><li>
Recognition Programs and Rewards</li><li>
Excellent health care options, including medical, dental, and vision</li><li>
A people-first culture</li><li>
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.</li><li>
Perks at work: Employee Pricing platform</li><li>
Employee Assistance Program that supports your physical and mental well-being.</li><li>
Paid Vacation Time and Paid Sick Days</li><li>
401(k) program with company match</li><li>
Tuition reimbursement programs</li><li>
Numerous learning and advancement opportunities</li><li>
And more!</li></ul></div><div><ul><li>
Define, manage, and govern customer and marketing data to ensure consistency, accuracy, and usability across all marketing platforms
</li><li>Establish and maintain data requirements to support lead acquisition, qualification, lifecycle management, and performance measurement
</li><li>Own and drive customer and lead identity resolution standards, ensuring accurate identification, deduplication, and cross-channel activation
</li><li>Serve as the business owner for customer and marketing data within Martech and CDP ecosystems, enabling segmentation, personalization, and campaign execution
</li><li>Translate marketing strategies and use cases into clear, actionable data definitions and requirements
</li><li>Develop and enforce data governance frameworks, standards, and usage guidelines to balance quality, consistency, and speed to market
</li><li>Partner with technology and data teams to support modernization of customer databases, ensuring alignment with evolving marketing needs
</li><li>Collaborate cross-functionally to align priorities, define requirements, and guide execution across Marketing, IT, Data Engineering, and Architecture
</li><li>Communicate data concepts, standards, and progress in a clear, business-focused manner to both technical and non-technical stakeholders
</li><li>Ensure customer and marketing data is structured, accessible, and activation-ready to drive measurable marketing performance and growth</li><li>
Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures</li></ul></div><div><p><b>
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
</b></p><div><ul><li>Experience working with leading Martech and CDP platforms (e.g., Salesforce, Adobe, GA, Segment, etc.)</li><li>
Ability to translate business needs and marketing use cases into clear data requirements and definitions
</li><li>Strong analytical and problem-solving skills with attention to data quality and consistency
</li><li>Cross-functional collaboration and stakeholder management across technical and non-technical teams
</li><li>Communication skills to convey complex data concepts in a clear, business-focused manner
</li><li>Strategic thinking with the ability to align data initiatives to business outcomes and growth objectives
</li><li>Project prioritization and organizational skills to manage multiple initiatives and dependencies</li><li>
Operate effectively as a hands-on individual contributor with leadership accountability</li><li>
Balance governance and control with agility and speed to market
</li><li>Drive alignment and influence decision-making without direct authority
</li><li>Adapt to evolving technologies and changing business needs in a fast-paced environment
</li><li>Ensure data is actionable, scalable, and aligned to enable marketing activation and measurement
</li></ul></div><div><b>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
</b></div><div><ul><li>Bachelor&rsquo;s degree in Marketing, Business, Data Analytics, Information Systems, or a related field (Master&rsquo;s degree preferred)</li><li>
Background in database modernization, customer data architecture, or digital transformation initiatives
</li><li>Familiarity with data privacy regulations and compliance considerations (e.g., GDPR, CCPA) as they relate to customer data
</li><li>Experience supporting B2C or B2B marketing organizations with complex customer journeys and multi-channel activation
</li><li>Working knowledge of data engineering concepts, data pipelines, and integration methods (e.g., APIs, ETL processes)
</li><li>Proven experience in establishing or evolving data governance frameworks within a marketing or customer data domain
</li></ul><p>Prior experience in a matrixed organization, influencing across multiple teams and stakeholders</p><div><div>
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.<br>
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<div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br>
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<div>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div></div></div></div></div>

Manager Customer & Marketing Data Management

Join Hilton Grand Vacations and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.