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Hines Park Ford

<div><p>Join Hines Park Ford as an Automotive Service Dispatch professional based in South Lyon/New Hudson, MI. In this role, you will be the vital link between our service advisors and our service repair professionals, ensuring timely and communication to deliver exceptional service experiences.</p><h2 class="jobSectionHeader"><b><br>
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<h2 class="jobSectionHeader"><b>What we offer</b></h2>
<ul><li>Elite Compensation based on certifications</li>
<li>Medical Insurance</li>
<li>Dental and vision Insurance</li>
<li>Paid vacation time</li>
<li>401(k) plan</li>
<li>Growth opportunities</li>
<li>Family owned and operated</li>
<li>Great work environment</li>
<li>Team environment</li>
</ul><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
<ul><li>Coordinate and schedule automotive service appointments to optimize shop productivity.</li>
<li>Communicate effectively with customers regarding appointment status, service updates, and vehicle pickup times.</li>
<li>Collaborate with service technicians and parts departments to manage workflow and prioritize urgent repairs.</li>
<li>Maintain accurate service records and documentation in the company&rsquo;s management system.</li>
<li>Address customer inquiries and resolve scheduling conflicts promptly and professionally.</li>
<li>Support the service team in managing incoming service requests and follow-ups.</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2>
<ul><li>Previous experience in automotive service dispatch, customer service, or a related field is preferred.</li>
<li>Strong organizational skills with the ability to manage multiple tasks simultaneously.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency with scheduling and management software.</li>
<li>Ability to work effectively in a fast-paced environment.</li>
<li>High school diploma or equivalent required; further education or certifications are a plus.</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li>Competitive annual compensation ranging from $75,000 to $100,000.</li>
<li>Health, dental, and vision insurance offerings.</li>
<li>2 weeks paid vacation to start and holiday benefits.</li>
<li>401(k) retirement plan with company match.</li>
<li>Opportunities for professional development and career growth.</li>
<li>Supportive and collaborative work environment.</li>
</ul><h2 class="jobSectionHeader"><b>About the Company</b></h2>
<p>
Hines Park Ford is a leading provider of automotive service repairs ranging from Electric Vehicles to Commercial Diesel repair and everything in between. We are committed to delivering exceptional service quality while fostering a collaborative and innovative workplace. Join our team and be a part of a company that values its employees and strives for continuous improvement in the automotive industry.</p>
<p>
Hines Park Ford is part of the Hines Park Automotive Group which originated in July of 1970 and has remained FAMILY OWNED &amp; OPERATED.</p></div>

Automotive Service Dispatch

Join Hines Park Ford and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hines Park Ford

About Company

Automotive Service Dispatch