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Hire Hangar

<div>Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.<h1 class="jobSectionHeader">
Digital Patient Engagement Coordinator</h1><h2 class="jobSectionHeader">
About the Role</h2>
We&rsquo;re seeking a part-time Digital Patient Engagement Coordinator to manage incoming inquiries&mdash;primarily via SMS&mdash;and provide light phone consultation support as needed. This is not a traditional call-center position; instead, you&rsquo;ll leverage technology to build trust with prospective clients by asking thoughtful questions, understanding their health and wellness needs, and guiding them to the next step in their journey.
You&rsquo;ll work in a flexible, on-call capacity throughout the day, quickly responding to leads as they come in. During slower periods, you won&rsquo;t have active tasks but must remain available to engage new inquiries. This role is perfect for someone who is tech-savvy, curious, empathetic, and comfortable discussing wellness topics in a consultative manner. If you&rsquo;re seeking a part-time opportunity to supplement existing commitments, we&rsquo;d love to talk.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Prompt Lead Response<ul><li>
Monitor and respond to SMS inquiries in a timely, professional manner.</li></ul></li><li>
Consultative Conversations<ul><li>
Ask relevant, open-ended questions about health goals and past experiences to better understand the individual&rsquo;s situation.</li></ul></li><li>
Scheduling<ul><li>
Coordinate phone consultations via Calendly (or similar tools) if a deeper conversation is requested.</li></ul></li><li>
Intake &amp; Documentation<ul><li>
Accurately capture client details in the CRM and scheduling platforms (training provided)</li></ul></li><li>
Relationship Building<ul><li>
Demonstrate empathy, curiosity, and genuine interest in each client&rsquo;s background to help them feel supported.</li></ul></li><li>
Follow-Up<ul><li>
Conduct brief, personalized follow-ups if leads need additional information or a reminder to schedule an appointment.</li></ul></li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Tech-Savvy: Ability to learn new platforms quickly; experience with CRMs, telehealth software, or scheduling tools is a plus.</li><li>
Excel Experience: Comfortable setting up basic spreadsheets or running simple reports if needed.</li><li>
Strong Communication Skills: Excellent written skills for SMS outreach, plus clear verbal communication for phone chats.</li><li>
Curiosity &amp; Empathy: Genuinely interested in clients&rsquo; goals, concerns, and health journeys.</li><li>
Healthcare/Wellness Interest: Familiarity or enthusiasm for telehealth, chiropractic, physical therapy, or concierge medicine is beneficial.</li><li>
Reliable Availability: Able to respond promptly throughout the day, especially during East Coast business hours (estimated 16:00&ndash;24:00 GMT).</li><li>
Attention to Detail: Meticulous in record-keeping, updating systems, and following privacy guidelines.</li></ul><h2 class="jobSectionHeader">
Working Conditions</h2><ul><li>
Location: Remote, part-time position.</li><li>
Hours: Flexible schedule; must be available to respond rapidly to inbound leads as they arise.</li><li>
Compensation: Competitive part-time base salary.</li></ul><h2 class="jobSectionHeader">
Why Join Us</h2><ul><li>
Meaningful Engagement: Move beyond scripts and truly connect with clients, helping them access the resources they need.</li><li>
Flexible Work Style: Part-time structure with personal flexibility while still meeting crucial response times.</li><li>
Ongoing Training: Get hands-on experience with in-demand tools such as Go High Level, DrChrono, and Calendly.</li><li>
Team Culture: Collaborate in an environment that values empathy, curiosity, and genuine care for client outcomes.</li></ul>
We connect top talent with vetted employers, competitive pay, and real growth opportunities.</div>

Digital Patient Engagement Coordinator

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Digital Patient Engagement Coordinator