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Hirezy

General Purpose:The Sales Commissions Analyst, working as part of the Commercial Operations team, is responsible for the administration and continuous improvement of sales incentive compensation plans and processes. This role works closely with sales teams, finance, and cross-functional stakeholders to ensure effective execution, data integrity, and optimization of commissions plans that drive sales performance and align with business objectives.Essential Duties and Responsibilities:<ul><li>Performs day to day administration of sales incentive compensation plans, including the creation of plans, plan/quota assignments, audits of participant eligibility and monitoring of approvals.</li><li>Maintains detailed documentation of commissions structures, policies, and processes, and updates as needed to reflect any changes in plans or requirements.</li><li>Supports the annual sales compensation planning cycle, including modeling and development of annual sales quotas.</li><li>Creates and maintains compensation plan documents, ensuring all documentation is current, accessible, and complies with company policies.</li><li>Analyzes sales data and incentive payouts to identify trends, discrepancies, and opportunities for improvement in commissions plans and processes.</li><li>Develops, supports and delivers periodic sales incentive reports and scorecards for sales leadership.</li><li>Collaborate with sales and finance teams to refine and optimize compensation plans to align with business objectives.</li><li>Works closely with sales employees to address compensation plan inquiries.</li><li>Performs other duties as assigned.</li></ul>Required Qualifications:Education and Experience:<ul><li>Bachelor&rsquo;s degree in finance, accounting, business administration, or a related field or equivalent combination of education and experience.</li><li>Proven experience in a finance or sales compensation role, with a strong understanding of commissions structures and incentive plans.</li><li>Experience with CRM tools (Salesforce.com, CPQ or similar tools) is a plus.</li><li>Familiarity with commissions software system.</li><li>Experience with data analysis and reporting, preferably using analytical tools or software.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Strong ability to structure, analyze, and present data in Excel, including automation and scenario modeling.</li><li>Excellent English written and verbal communication and people skills to work effectively with both technical and business teams.</li><li>Ability to handle sensitive information with confidentiality.</li><li>Strong organizational skills and ability to manage multiple priorities.</li><li>Proactive and results-driven with a focus on continuous improvement.</li></ul>Job Type: Contractual / TemporaryPay: Up to &#8377;1,300,000.00 per yearWork Location: Remote

Sales Commissions Analyst

Years of Exp &ndash; 3 Years to 5 Years Location: Pune (Balewadi) - Hybrid (2days office in a week) Shift timings: 24/7 shift timings. Qualification: B.E/B.Tech or equivalent Notice period: Immediate to 30 Days (if serving notice then LWD should be 45Days max)Job Overview:The Technical Support Analyst serves as a key customer contact for troubleshooting technical issues, analyzing complex systems, and providing accurate and timely resolutions to ensure customer satisfaction and operational success. The Technical Support Analyst provides highly specialized technical support to customers by leveraging in-depth industry knowledge and expertise in Fortra's solutions. This role involves diagnosing issues, performing comprehensive system analysis, and collaborating with internal teams to resolve customer-reported problems.Key Responsibilities:&#61623; Technical Troubleshooting: Conduct in-depth analysis of Fortra&rsquo;s solutions based oncustomer system configurations, specifications, and reported issues to determine if thesoftware is functioning properly per documented specifications.&#61623; Customer Communication: Communicate effectively with customers to ensure theyunderstand the root cause of the problem and the steps being taken to resolve it. Offeradditional technical knowledge where appropriate to address gaps in user knowledge.&#61623; Environment Configuration: Set up and configure test environments based on customerinputs and system specifications to replicate reported issues and validate softwarefunctionality.&#61623; System Analysis: Analyze product performance and behavior to determine whether italigns with intended functionality, using both technical expertise and productknowledge.&#61623; Issue Escalation: When the software does not function as designed, document thediscrepancy clearly and escalate the issue to the appropriate Support Engineer forfurther analysis and resolution. For heightened customer issues, work directly withsupport leadership to eliminate further escalation.&#61623; Feature Request Documentation: If the solution is functioning as designed butadditional functionality is required by the customer, gather requirements and submitdetailed feature requests for potential product enhancements to the developmentteam.&#61623; Collaboration: Work closely with cross-functional teams, including support leadership,development, engineering, and product management, to ensure effective resolution ofissues and communication of customer needs.&#61623; Customer Education: Provide end users with guidance and technical education toresolve knowledge-related issues, ensuring they are able to fully utilize the solution'scapabilities.&#61623; Continuous Improvement: Stay updated on Fortra&rsquo;s solutions, industry best practices,and evolving customer needs to continuously improve the quality of support provided.Required Qualifications:&#61623; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field, orequivalent experience.&#61623; 2+ years of experience in technical support, system analysis, or a related role, with afocus on software troubleshooting.&#61623; Strong understanding of system configurations, software testing, and troubleshootingmethodologies.&#61623; Proficiency in diagnosing complex technical issues and identifying root causes.&#61623; Excellent verbal and written communication skills, with the ability to clearly conveytechnical information to customers and internal teams.&#61623; Strong problem solving skills and the ability to work independently and collaborativelyto resolve issues.&#61623; Familiarity with technical support tools, ticketing systems, and escalation processes.&#61623; Experience working in a customer-facing role, with a focus on providing exceptionalcustomer service.&#61623; Strong written and verbal communication skills.Preferred Qualifications:&#61623; Experience with Fortra solutions or related industry products.&#61623; Familiarity with enterprise software systems and environments.&#61623; Prior experience in documenting feature requests and collaborating with developmentteams.Key Competencies:&#61623; Technical Expertise: A combination of industry knowledge related to the technologiesutilized by the Fortra solution and the ability to perform in-depth system analysis toidentify issues with software functionality.&#61623; Customer Focus: Strong commitment to understanding customer needs and deliveringtimely, accurate support.&#61623; Collaboration: Effective communication and collaboration with cross-functional teamsto resolve customer issues and drive improvements.&#61623; Adaptability: Ability to handle a range of technical problems in a fast-paced, customer-driven environment.&#61623; Analytical Thinking: Skilled in analyzing complex technical scenarios and determiningroot causes or areas for improvement.&#61623; Self Driven: The ability to work individually and determine the appropriate resourcesrequired to drive resolution.Job Type: Full-timePay: From &#8377;1,251,331.55 per yearWork Location: In person

L2 Technical Support Analyst

What We Are Looking For<ul><li>Minimum of 6 years of experience in designing and delivering data science solutions.</li><li>Successful projects in retail, BFSI, FMCG, Manufacturing, QSR sectors.</li><li>Deep understanding of various statistical techniques, mathematical models, and algorithms.</li><li>Capability to choose the right model and translate that into code using R, Python, VBA, SQL, etc.</li><li>Bachelor's/Master's degree in Engineering/Technology or MBA from Tier-1 B School or MSc. in Statistics or Mathematics.</li></ul>What You Will Be Doing<ul><li>Understand business problems and translate business requirements into technical requirements.</li><li>Conduct complex data analysis to ensure data quality &amp; reliability.</li><li>Identify, develop, and implement statistical techniques and algorithms to address business challenges.</li><li>Gather requirements and communicate findings in a meaningful story with stakeholders.</li><li>Build &amp; implement data models using predictive modelling techniques.</li><li>Lead and mentor data analysts.</li></ul>Job Types: Full-time, PermanentWork Location: In person

Data Scientist

Join Hirezy and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hirezy

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Sales Commissions Analyst

L2 Technical Support Analyst

Data Scientist