Urwah Admin

Holiday Inn

<div>About Us

At Holiday Inn&reg; Hotels &amp; Resorts, our job is to bring the joy of travel to everyone. That&rsquo;s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest&rsquo;s experience an enjoyable one. When you&rsquo;re part of the Holiday Inn Hotels &amp; Resorts brand you&rsquo;re more than just a job title.

Holiday Inn Abu Dhabi, is looking for a dynamic and highly motivated Reservations Agent to join our dynamic team! Holiday Inn is the first of its brand in Abu Dhabi. The hotel places you right at the heart of the city&rsquo;s cultural and business landmarks. Located just 5 minutes from ADNEC and 10 minutes from the iconic Sheikh Zayed Grand Mosque, the hotel offers a prime setting for business, leisure, and exploring the best of Abu Dhabi. With vibrant dining, relaxing leisure facilities, and versatile event spaces, we deliver genuine hospitality that feels like home.

What&rsquo;s the job?

Step into the role of Reservations Agent, where your proactivity, adaptability, and quick learning will make you an indispensable part of our team. In this exciting position, you&rsquo;ll ensure smooth, seamless operations while delivering exceptional service at every step. You&rsquo;ll manage FIT reservations, handling individual bookings with accuracy and care. You&rsquo;ll also take charge of group reservations&mdash;from the very first inquiry to final confirmation&mdash;coordinating room blocks, event spaces, and special requests by working closely with multiple departments.

Above all, you&rsquo;ll be a trusted point of contact for both group and individual guests, answering questions, resolving concerns, and creating a positive, memorable experience throughout the entire booking journey.

A little taste of your day-to-day
Every day is different, but you&rsquo;ll mostly be:

In this role, you&rsquo;ll create unforgettable impressions for our guests through warm, genuine communication and exceptional attention to detail. You&rsquo;ll manage reservation inquiries across phone, email, and online platforms with professionalism, speed, and accuracy. You will play a key part in maximizing revenue by confidently upselling rooms, packages, and hotel services while ensuring every booking is flawlessly processed and aligned with hotel standards. Collaboration is essential&mdash;you&rsquo;ll work closely with the Front Office, Sales, and Revenue teams to deliver a seamless, memorable guest experience from start to finish. Stay on top of room categories, rates, and special promotions, and respond to guest requests or concerns with courtesy and urgency, ensuring satisfaction at every touchpoint. If you&rsquo;re passionate, driven, and eager to grow, join us in creating exceptional guest moments while contributing to operational excellence and achieving our financial goals.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What&rsquo;s more, because your career will be as unique as you are, we&rsquo;ll give you all the tailored support you need to make a great start, be involved and grow.
At IHG, we&rsquo;ve made a promise. As one of the world&rsquo;s leading hotel groups, we&rsquo;re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected &ndash; wherever they are in the world. Want to be part of the journey? Hit the 'Apply' button and start your journey with us today. 
 
We are an equal opportunity employer.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservations Agent at Holiday Inn Abu Dhabi

<div><div>Ready to spread the word about our exceptional guest experiences? We&rsquo;re searching for a Sales &amp; Marketing Director with the strategic nous to help us beat our room night sales goals. Night after night.</div> 
<div>
 
</div><div>A little taste of your day-to-day:</div> 
<div>
 
</div><div>Every day is different, but you&rsquo;ll mostly be:
</div><ul><li>Managing daily sales activities and coaching your team to deliver to their full potential
</li></ul><ul><li>Hitting all personal and team sales goals to help us maximise profitability
</li></ul><ul><li>Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
</li></ul><ul><li>Producing and reviewing monthly reports to monitor performance
</li></ul><ul><li>Leading marketing efforts to up-sell guests on hotel services, offerings, and amenities</li></ul> 
<div>
 
</div><div>What We need from you:
</div><ul><li>Bachelor&rsquo;s degree / higher education qualification / equivalent in marketing or related field
</li></ul><ul><li>Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
</li></ul><ul><li>Strong knowledge of local businesses and business trends required
</li></ul><ul><li>Must speak local language(s)
</li></ul><ul><li>Other languages preferred</li></ul> 
<div>
 
</div><div>What you can expect from us:</div> 
<div>
 
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business. 
</div><div></div> 
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
</div><div></div> 
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
</div><div></div> 
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Director of Sales & Marketing

<div>At Holiday Inn &amp; Suites Cairo Maadi, part of the world-renowned IHG Hotels &amp; Resorts family, we&rsquo;re not just a hotel &mdash; we&rsquo;re a place where people love to work and guests love to stay. Proudly Great Place to Work&reg; certified, we&rsquo;re looking for a warm and enthusiastic Sales Group coordinator. A passion for teamwork, and a drive to support revenue growth across every corner of the hotel. If you thrive in a fast-paced environment, love keeping operations organized, and enjoy building strong relationships, this role is your chance to keep our sales engine running smoothly and effectively.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:
<ul>
<li>Maintaining an efficient filing, tracing, and correspondence system for the Sales division.</li>
<li>Responding to all incoming correspondence within 24 hours, ensuring proper tracking and documentation.</li>
<li>Coordinating follow-up actions with Sales &amp; Marketing team members and relevant departments.</li>
<li>Preparing and sending quotations, proposals, contracts, and rate agreements to travel agents, tour operators, and group clients.</li>
<li>Assisting in generating group business through proactive outreach, lead follow-up, and upselling of hotel services such as catering, meeting spaces, and upgrades.</li>
<li>Updating and maintaining mailing lists, managing mail distribution, and overseeing communication flow.</li>
<li>Supporting internal communication efforts including departmental briefings and cross-departmental liaison.</li>
<li>Ensuring all promotional materials, sales collateral, and resources are readily available.</li>
<li>Maintaining professionalism, ethics, and a high level of service with guests, clients, and team members.</li>
<li>Participating in daily departmental briefings and contributing to ongoing sales initiatives.</li>
<li>Issuing internal and external communications related to sales activities and updates.</li>
<li>Enhancing the department&rsquo;s responsiveness to customer needs and fostering strong teamwork.</li>
<li>Providing rate updates, promotional news, and hotel information changes to clients via email, phone, and written communication.</li>
<li>Helping maximize the hotel&rsquo;s exposure in key markets through continuous outreach and relationship-building.</li>
<li>Assisting the Sales Team with hotel inspections for walk-ins, meeting groups, and contracted clients.</li>
<li>Tracking, reporting, and supporting group revenue performance to help achieve monthly and quarterly targets.</li>
<li>Performing additional duties or special projects as assigned by the Director of Sales &amp; Marketing.</li>
</ul>
What we need from you:
<ul>
<li>Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.).</li>
<li>Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written).</li>
<li>Minimum 2 years&rsquo; experience in a similar position in 5/4-star hotel.</li>
</ul>
What We offer:
<div>
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</div><div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
So, join us and you&rsquo;ll become part of our ever-growing global family.
</div>
<div>Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn&reg;&#65039; we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we&rsquo;ve been on our journey since 1952.</div> 
<div>
 
</div><div>So if you can help our guests enjoy the brighter side of travel, we&rsquo;d love to give you a warm welcome to the Holiday Inn&reg;&#65039; family.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Sales Group Coordinator - Holiday Inn & Suites Cairo Maadi

<div>Waiter / Waitress

We are a people-powered business. So, we&rsquo;re looking for a Waiter/Waitress who understands that great service begins with genuine hospitality. Someone with a warm personality, a passion for guest interaction, and the confidence to deliver exceptional dining experiences that make every visit memorable.
A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:

Greeting guests warmly, presenting menus, and offering recommendations based on guest preferences.

Taking food and beverage orders accurately and efficiently while ensuring all special requests are communicated properly to the kitchen and bar.

Serving food and drinks promptly, following service standards and maintaining the highest level of professionalism.

Checking in with guests throughout their dining experience and ensuring satisfaction with meals and service.

Handling payments, bills, and cashiering tasks according to hotel procedures.

Maintaining cleanliness of the dining area, tables, and service stations to ensure a welcoming environment.

Setting up dining areas, replenishing cutlery, napkins, and equipment for smooth service operations.

Coordinating with the kitchen, bar, and hostess team to ensure seamless guest flow.

Addressing guest concerns politely and promptly, escalating issues when necessary.

Ensuring compliance with hygiene, safety, and sanitation standards at all times.
What we need from you

High school diploma or equivalent; formal hospitality training is a plus.

Previous experience in a similar role, preferably in a hotel or high-end restaurant.

Strong communication and customer service skills.

A friendly, outgoing personality with a passion for creating memorable moments for guests.

Ability to work under pressure in a fast-paced dining environment.

Basic knowledge of food and beverage service standards.

Must speak fluent English; additional languages may be preferred.

Flexibility to work varied shifts, weekends, and holidays.
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Waiter / Waitress

<div>Staff Accommodation Technician

We are a people-powered business. So, we&rsquo;re looking for a Staff Accommodation Technician who understands that colleague welfare and living conditions are essential to a great workplace. Someone who takes pride in maintaining safe, clean, and well-functioning accommodation facilities, ensuring our colleagues feel at home and supported throughout their stay.
A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:

Carrying out daily maintenance tasks across the staff accommodation, including electrical, plumbing, carpentry, painting, and general repairs.

Responding promptly to maintenance requests from residents and resolving issues efficiently and professionally.

Conducting routine inspections to ensure all rooms, facilities, and common areas are in good condition and compliant with safety standards.

Coordinating with the Staff Accommodation Supervisor on repair needs, improvement projects, and preventive maintenance schedules.

Ensuring proper upkeep of equipment, tools, and materials, and reporting any major issues requiring external contractors.

Supporting new staff room allocations by preparing and maintaining rooms to accommodation standards.

Assisting in fire safety checks, emergency responses, and ensuring full compliance with health, safety, and hygiene requirements.

Maintaining accurate logs of tasks completed, materials used, and issues identified.
What we need from you

High school diploma, technical or vocational training in maintenance (electrical, plumbing, or general engineering).

1&ndash;2 years&rsquo; experience in maintenance, engineering, or facility support&mdash;hospitality or staff accommodation experience preferred.

Strong knowledge of basic electrical, plumbing, mechanical, and general repair work.

Ability to work independently with minimal supervision and manage multiple tasks.

Good communication skills and a positive, helpful attitude when assisting colleagues.

Must speak basic English; additional languages may be preferred.

Flexibility to work shifts, weekends, and respond to emergency maintenance needs.
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Staff Accommodation Technician

<div>Pastry Commis Chef

We are a people-powered business. So, we&rsquo;re looking for a Pastry Commis Chef who brings creativity, precision, and passion to the pastry kitchen. Someone eager to learn, committed to high standards, and ready to support the team in crafting exceptional desserts and sweet delicacies that delight our guests.
A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:

Assisting in the preparation, production, and presentation of pastries, breads, cakes, and desserts according to hotel standards.

Following recipes accurately and ensuring consistency in taste, texture, and appearance.

Assisting senior pastry chefs with daily mise-en-place, dough preparation, chocolate work, garnishes, and plating.

Ensuring proper storage of ingredients and maintaining stock rotation (FIFO).

Supporting the team in maintaining hygiene and cleanliness of the pastry kitchen and equipment.

Assisting in setting up buffets, live counters, and dessert displays for events, banquets, and restaurant service.

Handling equipment and tools safely and reporting any maintenance issues.

Maintaining high standards of food safety, sanitation, and HACCP compliance.

Learning new techniques and taking part in ongoing training to enhance pastry skills.
What we need from you

High school diploma or culinary certification, preferably in pastry and baking.

Previous experience in a pastry kitchen or bakery is preferred but not mandatory for highly motivated candidates.

Familiarity with basic pastry techniques&mdash;mixing, baking, glazing, decoration.

Strong attention to detail and the ability to follow instructions and recipes.

A positive attitude, willingness to learn, and passion for pastry arts.

Ability to work under pressure in a fast-paced kitchen environment.

Must speak basic English; additional languages may be preferred.

Flexibility to work shifts, weekends, and holidays.
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Pastry Commis Chef

<div>Kitchen Technician

We are a people-powered business. So, we&rsquo;re looking for a Kitchen Technician who understands that keeping our culinary equipment functioning at its best is essential to delivering exceptional guest experiences. Someone reliable, skilled, and proactive&mdash;who ensures our kitchens operate smoothly, safely, and without interruption.
A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:

Performing maintenance and repairs on all kitchen equipment, including ovens, grills, burners, fryers, dishwashers, chillers, freezers, and other food preparation machinery.

Conducting routine inspections, testing equipment performance, and identifying potential issues before breakdowns occur.

Responding quickly to service requests from the kitchen team and resolving issues efficiently to avoid operational disruptions.

Supporting preventive maintenance schedules and documenting all work completed.

Coordinating with the Engineering team and external service providers when major repairs or specialized tasks are required.

Ensuring all kitchen equipment meets safety, hygiene, and operational standards.

Maintaining tools, spare parts, and materials in an organized and safe manner.

Assisting in energy-saving initiatives by monitoring and maintaining equipment efficiency.
What we need from you

High school diploma, technical certification, or vocational training in electrical, mechanical, refrigeration, or kitchen equipment maintenance.

1&ndash;3 years of experience in maintaining commercial kitchen equipment&mdash;hospitality experience preferred.

Strong understanding of electrical systems, gas systems, refrigeration, and mechanical components used in kitchen appliances.

Ability to read equipment manuals, diagrams, and follow safety procedures.

Good communication skills and a proactive, service-minded attitude.

Must speak basic English; additional languages may be preferred.

Flexibility to work shifts, weekends, and respond to urgent maintenance calls.
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Kitchen Technician

Join Holiday Inn and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.