Urwah Admin

Holiday Inn

<div><b>Security Guard</b>
<p>
We are seeking a vigilant, disciplined, and professional <b>Security Guard</b> to safeguard guests, colleagues, and hotel assets while maintaining a calm, courteous, and reassuring presence. This role is essential to upholding safety, security, and brand standards within a <b>four- or five-star hotel environment</b>.</p>
<p><b>
A professional overview of your role:</b><br>
As a Security Guard, you will ensure a secure and welcoming environment through proactive monitoring, prompt response to incidents, and consistent adherence to hotel security procedures and local regulations.</p>
<p><b>
Key responsibilities include:</b></p>
<ul>
<li>Monitoring hotel premises, entrances, exits, and public areas to ensure safety and security at all times.</li>
<li>Conducting regular patrols of guest areas, back-of-house spaces, and perimeter zones.</li>
<li>Controlling access to the property and verifying identification when required.</li>
<li>Responding promptly and effectively to incidents, alarms, and emergencies in line with established procedures.</li>
<li>Assisting guests and colleagues during emergencies, evacuations, or safety incidents with professionalism and composure.</li>
<li>Preparing accurate incident reports, logs, and shift handover notes.</li>
<li>Enforcing hotel rules, safety regulations, and security protocols respectfully and consistently.</li>
<li>Coordinating with local authorities and emergency services when necessary.</li>
<li>Supporting event security, crowd control, and peak-period operations as assigned.</li>
</ul>
<p><b>What we are looking for:</b></p>
<ul>
<li>Proven experience as a <b>Security Guard or Security Officer</b>, preferably within a <b>hotel or large facility</b>.</li>
<li>Sound knowledge of security procedures, emergency response, and safety practices.</li>
<li>Physically fit and capable of prolonged standing, walking, and patrol duties.</li>
<li>Calm, alert, and observant with strong judgment and situational awareness.</li>
<li>Good communication skills in <b>English</b>; <b>Arabic language will be an advantage</b>.</li>
<li>High standards of integrity, confidentiality, and professionalism.</li>
<li>Willingness to work shifts, including nights, weekends, and public holidays.</li>
<li>Security or safety certifications will be an advantage.</li>
</ul>
<p><b>Why join us:</b><br>
At IHG&reg;, safety is fundamental to exceptional hospitality. This role offers the opportunity to contribute to a secure, respectful, and guest-focused environment&mdash;upholding our commitment to <b>True Hospitality</b> at every moment.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Security Guard

<p>HOLIDAY INN RESORT GOA IS A 5 STAR RESORT: the Controller will be required to :</p><ul><li>Oversee inventory and supply chain management</li><li>Perform critical inventory tasks to ensure the correct amount of items are in stock</li><li>Maintain updated and accurate records of inventory, including transfers. counts</li><li>Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records</li><li>Develop and implement improvements to existing operational procedures in order to maximize efficiency and cut operations costs</li><li>Track rates of accuracy, purchase and return as well as defective items to inform quality control decisions</li><li>Prepare, generate, and file financial inventory reports; review reports monthly with management</li></ul><p>Job Type: Full-time</p><p>Pay: From ₹35,000.00 per month</p><p>Work Location: In person</p>

Inventory Controller

<div><b>Income Auditor</b>
<p>
We are seeking a highly detail-oriented and analytical <b>Income Auditor</b> to ensure the accuracy, integrity, and completeness of all hotel revenue. This role is critical within a <b>four- or five-star hotel environment</b>, requiring strong financial controls, attention to detail, and a clear understanding of hospitality revenue streams.</p>
<p><b>
A professional overview of your role:</b><br>
As an Income Auditor, you will be responsible for auditing daily revenues, reconciling financial records, and ensuring all income is correctly recorded in line with hotel policies, brand standards, and accounting procedures.</p>
<p><b>
Key responsibilities include:</b></p>
<ul>
<li>Auditing and verifying daily revenue from all outlets, including Rooms, Food &amp; Beverage, Spa, and other revenue centers.</li>
<li>Reconciling PMS and POS transactions to ensure accuracy and completeness of postings.</li>
<li>Reviewing discounts, voids, allowances, rebates, and complimentary transactions for proper authorization.</li>
<li>Ensuring correct revenue classification and posting in accordance with hotel accounting standards.</li>
<li>Preparing daily income audit reports, summaries, and variance analysis for Finance and Management review.</li>
<li>Investigating discrepancies and coordinating with Front Office, F&amp;B, Spa, and other departments to resolve issues promptly.</li>
<li>Supporting month-end closing activities related to revenue and income accounts.</li>
<li>Ensuring compliance with internal controls, SOPs, audit requirements, and brand policies.</li>
<li>Maintaining accurate documentation, reports, and audit trails.</li>
<li>Assisting with internal and external audits as required.</li>
</ul>
<p><b>What we are looking for:</b></p>
<ul>
<li>Proven experience as an <b>Income Auditor or Night Auditor</b>, preferably in a <b>four- or five-star hotel environment</b>.</li>
<li>Strong understanding of hotel revenue streams, internal controls, and audit procedures.</li>
<li>Experience with PMS and POS systems (Opera, Micros, or similar systems will be an advantage).</li>
<li>High level of accuracy, analytical skills, and attention to detail.</li>
<li>Proficiency in MS Excel and basic financial reporting.</li>
<li>Excellent communication skills in <b>English</b>; <b>Arabic language will be an advantage</b>.</li>
<li>Strong sense of integrity, confidentiality, and professionalism.</li>
<li>Ability to work independently, meet deadlines, and handle pressure.</li>
<li>Willingness to work flexible shifts, including nights, weekends, and public holidays if required.</li>
<li>Accounting or finance-related qualifications will be an advantage.</li>
</ul>
<p><b>Why join us:</b><br>
At IHG&reg;, financial accuracy underpins operational excellence. This role offers the opportunity to be part of a professional Finance team where discipline, transparency, and <b>True Hospitality</b> support sound decision-making and business success.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Income Auditor

<div><b>Housekeeping Attendant</b>
<p>
We are seeking a dedicated, detail-oriented <b>Housekeeping Attendant</b> to maintain the highest standards of cleanliness, comfort, and presentation across guest rooms and assigned areas. This role is essential in delivering a consistent <b>four- or five-star guest experience</b>, where attention to detail and professionalism make a meaningful difference.</p>
<p><b>
A professional overview of your role:</b><br>
As a Housekeeping Attendant, you will be responsible for ensuring that guest rooms and hotel areas are immaculately cleaned, well maintained, and presented in accordance with brand standards, contributing directly to guest satisfaction and overall hotel reputation.</p>
<p><b>
Key responsibilities include:</b></p>
<ul>
<li>Cleaning and servicing guest rooms according to daily assignments and established housekeeping standards.</li>
<li>Making beds, replenishing amenities, linen, and guest supplies accurately and efficiently.</li>
<li>Cleaning bathrooms thoroughly and ensuring all fixtures, fittings, and surfaces meet hygiene standards.</li>
<li>Maintaining cleanliness of corridors, service areas, and other assigned sections.</li>
<li>Identifying and reporting maintenance issues, lost &amp; found items, and guest requests promptly.</li>
<li>Ensuring proper use, handling, and storage of cleaning chemicals and equipment.</li>
<li>Adhering strictly to hotel SOPs, hygiene, safety, and environmental guidelines.</li>
<li>Respecting guest privacy and maintaining confidentiality at all times.</li>
<li>Supporting colleagues and supervisors to ensure smooth housekeeping operations.</li>
</ul>
<p><b>What we are looking for:</b></p>
<ul>
<li>Previous experience as a <b>Housekeeping Attendant or Room Attendant</b>, preferably in a <b>four- or five-star hotel environment</b>, will be an advantage.</li>
<li>Good understanding of cleaning procedures, hygiene standards, and room presentation.</li>
<li>Physically fit and able to perform repetitive tasks and prolonged standing.</li>
<li>Strong sense of responsibility, reliability, and teamwork.</li>
<li>Basic communication skills in <b>English</b>; <b>Arabic language will be an advantage</b>.</li>
<li>Professional attitude with a willingness to learn and follow standards.</li>
<li>Flexibility to work shifts, weekends, and public holidays.</li>
</ul>
<p><b>Why join us:</b><br>
At IHG&reg;, exceptional stays begin with impeccably maintained spaces. This role offers the opportunity to be part of a professional housekeeping team where pride in work, consistency, and <b>True Hospitality</b> create memorable guest experiences every day.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Housekeeping Attendant

<div><div>What&rsquo;s on the menu for your next career move? As our new Food and Beverage Manager you could be leading the charge to ensure our guests enjoy a truly memorable experience &ndash; whether they&rsquo;ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.</div><div><br>
</div><div>A little taste of your day-to-day:</div><div><br>
</div><div>Every day is different, but you&rsquo;ll mostly be:</div><ul><li> Directing, coaching, and developing a team of committed hospitality professionals</li><li> Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them</li><li> Managing food and beverage standards to deliver against our commitment to responsible business practices</li><li> Working closely with the finance team to set, monitor and refine budgets and drive revenue</li><li> Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities &ndash; as well as a number of managers and supervisors</li><li> Meeting and Event experience</li></ul><div><br>
</div><div>What We need from you:</div><div><br>
</div><ul><li> Bachelor&rsquo;s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
</li><li> 4+ years&rsquo; related experience, including management experience
</li><li> Must speak local language
</li><li> Must obtain certifications or permits as required by local governmental agencies.<br>
</li></ul><div></div><br>
<div>What you can expect from us:</div><div><br>
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
</div><div></div><br>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing</div><div>
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Food & Beverage Manager

<ul><li><b>To receive, store and issue supplies and equipment for the day to day hotel operations</b></li><li><b>Prepare inventory data</b></li><li><b>Basic knowledge of Engineering stores required</b></li><li><b>Minimum 6 months of experience in hotels/restaurant required</b></li></ul><p>Job Type: Full-time</p><p>Pay: Up to ₹15,000.00 per month</p><p>Benefits:</p><ul><li>Food provided</li><li>Provident Fund</li></ul><p>Application Question(s):</p><ul><li>What is your current location?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Stores: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Engineering Storekeeper

<div><p>Are you ready to take your hospitality career to the next level? At Holiday Inn Cairo Citystars, a proud GPTW Certified hotel, we believe in creating unforgettable experiences for our guests and a vibrant workplace for our team. If you&rsquo;re passionate about exceptional service and thrive in a dynamic environment, we want you to be our next Duty Manager!</p><p><b>
Your Day-to-Day</b></p><ul><li>
Manage the day-to-day activities of the front office department consisting of reception, bellmen, doormen, valet, phone operators, guest relations and concierge, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures.
</li><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li><li>
Monitoring and supporting progress toward IHG Rewards Club &amp; Ambassador enrolments, IHG Guest Heartbeat, Colleague Heartbeat, Social Media reviews against departmental goals.</li><li>
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
</li><li>Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.</li><li>
Utilize True Hospitality skills to drive guest &amp; colleague engagement.
</li><li>Monitor, coordinate and execute the special needs and requests of IHG Rewards club guests, Ambassador guests, VIP, repeat guests and members of frequency program(s).
</li><li>Participates in an ongoing employee recognition program.
</li><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li><li>
Supervises same day selling procedures to maximize room revenue and property occupancy.</li><li>
Monitors advance deposit procedure</li><li>
Co-ordinates billing with the Finance Department</li><li>
Ensures Front desk handles billing and cash in accordance with Hotel&rsquo;s standards</li><li>
Co-ordinates group arrivals and departures</li><li>
Responds to positive and negative comments expressed in Guest Comment Cards and develops strategies to improve comment card results</li><li>
Implementing the customer recognition/service program, communicating and ensuring the process.</li><li>
Assists in the review of comment cards and guest satisfaction results with employees.
</li><li>Ensures employees have the proper supplies and uniforms.</li><li>
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li><li>
Maintains statistics on rooms and reservations, customer arrivals and departures, average occupancy rates and related information.</li><li>
Revises daily forecast whenever status changes and informs Department Heads as necessary</li><li>
Checks daily for out-of-order rooms, VIP rooms and special accommodation requests</li><li>
Seeks opportunities to improve the customer experience by seeking customer feedback, reviewing management reports and developing strategies to improve Department and Hotel services</li><li>
Assures the maximisation of total room occupancy by supervising the accurate listing of all future reservations</li><li>
Pre-blocks all special requests and/or VIP accommodations</li><li>
Controls and pre-assigns code markings for groups booked</li><li>
Provides effective sales effort at Front desk to maximise rooms revenue</li><li>
Conduct pre-shift meeting and review all information pertinent to the day&rsquo;s activities.</li><li>
Prepares and analyses reports in order to develop an informative database for decision making and to communicate upcoming business throughout the Hotel.</li><li>
Ensures that all employees follow safety rules and procedures</li><li>
Takes corrective action where required to improve safety of work areas</li><li>
Ensures that employees are trained in emergency procedures</li><li>
Keeps GM/Hotel Manager/FOM promptly and fully aware of all problems or unusual matters of significance.</li><li>
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include housekeeping, Engineering and Food and Beverage</li><li>
Always act as on hotel &ldquo;Manager on Duty&rdquo; during scheduled shift.</li><li>
May assist with other duties as assigned.
</li></ul><p><b>What we need from you</b></p><p>
This is very high paced front of house multitasking managerial role in the front office department. Typically manages a large, frequently monitoring and moving around within sub-departmental areas in a full-service.</p><p><b>
Experience</b></p><ul><li>
3-5 years&rsquo; experience a similar position or a related field experience preferably in a hotel of similar size and complexity and including supervisory experience.</li><li>
Experience in a 5-star hotel company is essential.</li></ul><p><b>
Skills</b></p><ul><li>
Excellent written and spoken communication skills in Arabic &amp; English, particularly to deal effectively with people from diverse backgrounds</li><li>
Familiar with hotel software systems Property Management System, Excel, PowerPoint &amp; other related systems.</li><li>
Able to work rotational shifts in any day of the week, including work nights, weekends, and/or holidays.</li><li>
Experienced, inspiring and motivating leader with excellent leadership, interpersonal and communication skills</li><li>
Demonstrated strong negotiation, influencing skills with high level of creativity and innovation</li><li>
Good time management skills; ability to prioritize and coordinate details; ability to multitask</li><li>
A self-directed, strong self-starter with relationship skills consistent with cultivating extensive personal interactions with diverse cast and guests</li><li>
Frequently standing up and moving about the facility and handling objects and equipment to maintain the facility.</li><li>
Ability to work as part of a diverse team.</li><li>
Maintains high confidentiality in regards to guest privacy and any related hotel matters.</li></ul><p><b>
What you can expect from us</b></p><p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
</p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</p><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
</p><p><b>So, join us and you&rsquo;ll become part of our ever-growing global family.</b></p><p>
</p><p></p><div>Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn&reg;️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we&rsquo;ve been on our journey since 1952.</div><br>
<div>
<br>
</div><div>So if you can help our guests enjoy the brighter side of travel, we&rsquo;d love to give you a warm welcome to the Holiday Inn&reg;️ family.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Duty Manager - Holiday Inn Cairo Citystars

Join Holiday Inn and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.