Qureos Mentor

Holiday Inn Express Dubai Internet City

We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be responsible for checking guests in and out, and providing recommendations for local attractions and dining options.Duties &amp; Responsibilities:<ul><li>Welcoming guests as they arrive and checking them into their rooms</li><li>Answering phone calls and responding to guest inquiries</li><li>Handling guest complaints and resolving issues in a timely and professional manner</li><li>Processing payments and maintaining accurate guest records</li><li>Assisting guests with luggage and other requests</li><li>Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly</li><li>Maintaining a clean and organized front desk area</li><li>Providing information about hotel amenities, local attractions, and restaurants</li><li>Upselling hotel services</li><li>Ensuring guest satisfaction throughout their stay</li></ul>Job Types: Full-time, Permanent, FresherPay: AED1,400.00 - AED1,440.00 per monthApplication Question(s):<ul><li>Are you locally available in UAE and able to join immediately?</li></ul>Experience:<ul><li>Guest Service: 1 year (Required)</li></ul>

Guest Service Agent

Our hotel is looking for a reliable and trustworthy Housekeeping Attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to hotel brand standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.To be successful as a Housekeeping Attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.Responsibilities:<ul><li>Greeting guests and responding to queries.</li><li>Changing bed linen and making beds.</li><li>Replacing used towels and other bathroom amenities, such as shampoo and soap.</li><li>Vacuuming carpets.</li><li>Dusting and polishing furniture.</li><li>Emptying trash containers and ashtrays.</li><li>Cleaning public areas, such as corridors.</li><li>Reporting any technical issues and maintenance needs.</li><li>Updating status of guest rooms on assignment sheet.</li><li>Returning and restocking cleaning cart at shift end.</li></ul>Job Types: Full-time, Permanent, FresherPay: AED999.00 - AED1,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

Housekeeping Attendant

Job ScopeOrganise, carry out and implement total maintenance and upkeep the Capital investment and building fabric of the hotel. Maintaining the hotels services, gas, water, electricity and drainage, the contents of the building, equipment, car parks, grounds and staff quarters, by carrying out routine planned maintenance of the building.Key Job Responsibilities:&middot; To maintain the efficient operation of all mechanical and electrical plant via the IHG card index system&middot; Water treatments and monitoring&middot; Mechanical ventilation plant&middot; Kitchen equipment&middot; All artificial lighting&middot; Audio/visual equipment&middot; Hotel ancillary equipment&middot; Mechanical, electrical and associated equipment&middot; The implementation and ongoing monitoring of an energy conservation policy.&middot; Keep sufficient stocks of consumable goods for use in the case of hotel general maintenance.&middot; Ensure that all drains and sewage systems are fully operational and functioning correctly.&middot; Monitor the performance of maintenance contracts in accordance with Company policy and legal requirements.&middot; To ensure that all hotel paging systems are kept in full operational mode.&middot; To collect information daily from all associated departments relating to any form of equipment or defect that may contribute to the disruption of the hotels day to day operation, so that remedial action can be implemented. Any outstanding remedial action to be implemented as soon as is physically possible.&middot; Be prepared for the out of hours call outs, as and when necessary, due to emergencies that may rise unexpectedly.Job Types: Full-time, PermanentPay: AED1,600.00 - AED1,650.00 per monthExperience:<ul><li>Technician: 1 year (Required)</li></ul>

Technician

Join Holiday Inn Express Dubai Internet City and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Holiday Inn Express Dubai Internet City

ABOUT_COMPANY

Guest Service Agent

Housekeeping Attendant

Technician