Qureos Mentor

Holt Group

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Job Summary: Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles.</div><div>
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.</div><h3 class="jobSectionHeader"><b><br>
Essential Functions</b></h3><br>
<ul>
<li>
Models, promotes, reinforces, and rewards the consistent use of HOLT&rsquo;s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission</li>
<li>Troubleshoots and repairs On-Highway trucks both Cat and OEM</li>
<li>Travels to and from the job site and travels to retrieve parts</li>
<li>Listens and understands customer complaints, quotes and explains repair costs, and schedules appointments with customers while providing clear communications</li>
<li>Orders parts needed to complete repairs</li>
<li>Completes and files documentation necessary to justify billing</li>
<li>Responds to customer needs after hours when needed</li>
<li>Maintains a P Factor of 110% or greater</li>
<li>Maintains less than .5% rework for years total sales</li>
<li>Troubleshoots and diagnoses engine malfunctions and failures</li>
<li>Performs engine and related equipment repairs on trucks and trailers</li>
<li>Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs</li>
<li>Provides quality control/assurance inspections of completed tasks to include road testing</li>
<li>Uses computers and related software to assist in diagnosing and reprograming engines</li>
<li>Completes documentation for service reports, timecards, parts requisition and returns</li>
<li>Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins</li>
<li>Operates equipment and vehicles with possession of all necessary licenses and certificates</li>
<li>Adheres to contamination control and HAZMAT rules and regulations</li>
<li>Maintains all company equipment, tools, and vehicle in a good, clean, and working order</li>
<li>Communicates job progress to supervisor and customer as needed</li>
<li>Works overtime as required by workload and customers&rsquo; needs</li>
<li>Projects professionalism with both internal and external customers, including personal appearance</li>
<li>Acts as a mentor and coach to lower level Technicians</li>
<li>Completes all assigned Technician Training Path courses and safety training</li>
<li>Requires regular and punctual employee attendance</li>
<li>Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards</li>
<li>Performs other duties as assigned</li></ul><br>
<h3 class="jobSectionHeader"><b>
Knowledge, Skills, and Abilities</b></h3><br>
<ul>
<li>
Knowledge and ability to explain how various systems function on trucks and trailers</li>
<li>Knowledge of equipment and tools, including their designs, uses, repair, and maintenance</li>
<li>Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling</li>
<li>Operation and control skills of On-Highway Trucks &amp; Trailers</li>
<li>Problem-solving and troubleshooting skills</li>
<li>Verbal communication skills</li>
<li>Exceptional skills in customer service</li>
<li>Excellent time management and organizational skills</li>
<li>Ability to learn and navigate various software for both CAT and OEM</li>
<li>Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects</li>
<li>Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair &amp; overhead crane</li>
<li>Ability to follow logical troubleshooting procedures</li>
<li>Ability to operate a conventional forklift</li>
<li>Ability to work independently and as part of a team</li>
<li>Ability to be self-starting and motivated</li>
<li>Ability to operate an On-Highway Truck on public roads</li>
<li>Ability to read, write, and understand information</li>
<li>Ability to listen to and understand information and ideas presented through spoken words and sentences</li></ul><br>
<h3 class="jobSectionHeader"><b>
Requirements</b></h3><div><b><br>
Education and Experience:</b></div><ul>
<li>High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required</li>
<li>Five or more years experience required</li>
<li>CDL &ndash; Class A or B required</li>
<li>ASE Certifications preferred</li>
<li>Experience leading/mentoring preferred</li>
<li>Has met HDSI requirements for preceding Technician levels; Ability to model and teach Holt&rsquo;s VBL Culture</li>
<li>On-going Safety Training required</li>
</ul><div><b>Supervisory Responsibilities:</b></div><ul><li>
None</li></ul><div><b>
Travel:</b></div><ul><li>
Travel up to 40% and overnight travel may be required</li></ul><div><b>
Additional Requirements:</b></div><ul>
<li>Must own and maintain the necessary tools to efficiently perform the job</li>
<li>Must have a clean driving record</li>
</ul><div><b>Physical Requirements:</b></div><ul>
<li>Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching</li>
<li>Constant movement and use of hands, this position requires good manual dexterity</li>
<li>Communicates with customers, service managers, and co-workers</li>
<li>Constantly reacts to visual, auditory, and other signals while performing the job</li>
<li>Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue</li>
<li>Frequently lifts and moves materials and equipment up to 70 lbs.</li>
<li>Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment</li>
</ul><div><b>Work Environment:</b></div><ul>
<li>Frequently works outdoors around moving mechanical parts and exposed to weather extremes that include inclement weather, heat, cold, and humidity</li>
<li>Exposure to minor burns, cuts, bites, or stings</li>
<li>Exposure to hazardous conditions and contaminants</li>
<li>Works in extremely bright or inadequate lighting</li>
<li>Exposure to high noise levels</li>
<li>Works in an enclosed vehicle or equipment</li>
<li>Requires wearing common protective or safety equipment</li>
</ul><div><b>Disclaimer:</b></div><div>
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.</div><h3 class="jobSectionHeader"><b><br>
About HOLT Truck Centers</b></h3></div>

Truck Field Service Technician 3

<div><p><b>Job Summary:</b> HOLT CAT in Irving, Texas is looking for a Parts Warehouse Clerk 1. This position is responsible for responding to customers' needs in a positive, caring, and timely manner while demonstrating a sense of urgency. Must also provide prompt, accurate, and efficient processing of all parts transactions and related warehouse activities. This requires working independently, with specific direction or as a member of a team. We are located at 2000 E. Airport Freeway, Irving, TX 75062. The hours for this position are Monday through Friday 7:00 AM to 5:00 PM. Must have a valid driver license. Day shift only.
</p><p>The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.</p>
<p>
 <b>Essential Functions:</b></p>
<ul>
<li>Models, promotes, and reinforces the consistent use of HOLT&rsquo;s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission</li>
<li>Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards</li>
<li>Adheres to contamination control and HAZMAT rules and regulations</li>
<li>Maintains all company equipment, warehouse environment, tools, and work areas in a good, clean, and working order</li>
<li>Completes all parts order pulling transactions for external and internal customers in an accurate, timely and supportive manner to ensure customer satisfaction
 </li><li>Completes all stock replenishment tasks in an accurate, timely and supportive manner to ensure proper inventory status in parts warehouse. To be monitored by management observation and stock order analysis reports, as well as daily and year end physical inventories</li>
<li> Maintains parts operations office, warehouse, and outside yards, so that they are neat and orderly as assessed by the department manager</li>
<li> Develops sales and inventory skills by completing internal training programs as determined by performance review goal setting guide for self-improvement and achievement of other KRA's</li>
<li>Completes internal parts orders and identifies parts for return communicates job status to supervisor as needed</li>
<li>Learns how to place 3rd party orders through the CODA system and how to receive orders through the CODA system</li>
<li>Performs housekeeping duties while adhering to contamination control guidelines</li>
<li>Works overtime as required by workload</li>
<li>Requires regular and punctual employee attendance</li>
<li>Performs other duties as assigned</li>
</ul>
<p> <b>Knowledge, Skills, and Abilities:</b></p>
<ul>
<li>Ability to meet all requirements as outlined in the Parts Warehouse Position Designation Guidelines to include order pulling, job related software, forklift operation, hydraulic hose building, ladder JSA, battery JSA, prime mover JSA, will counter operations, and all applicable policies and procedures</li>
<li>General knowledge of equipment and tools, including their designs, uses, repair and maintenance</li>
<li>Knowledge and proficiency with current computer software and related hardware
</li><li>Operation and control skills of equipment or systems</li>
<li> Equipment selection skills by determining the kind of tools and equipment needed to do a job</li>
<li>Ability to follow logical troubleshooting procedures</li>
<li>Ability to work independently and as part of a team</li>
<li> Ability to operate a conventional forklift</li>
<li>Ability to operate the controls of a machine or a vehicle quickly and repeatedly to exact positions</li>
<li>Ability to be self-starting and self-motivated</li>
<li> Good verbal and written communication skills
</li><li>Ability to read, write, and understand information</li>
<li>Ability to listen to and understand information and ideas presented through spoken words and sentences</li></ul><br>
<p></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Up to two years of warehouse experience</li>
<li>Must be ablet to use a scanning device to look up inventory</li>
<li>Must be able to read and interpret OEM specifications</li>
<li>Must complete HOLT VBL and DiSC training</li>
</ul>
<p> <b>Supervisory Responsibilities:</b></p>
<ul>
<li>None</li>
</ul>
<p> <b>Travel:</b>
</p><ul><li>Up to 10% travel may be required &amp; may require overnight stays</li>
<li>Ability to travel between stores within region for special projects and/or company needs</li>
</ul>
<p><b>Physical Requirements:</b></p>
<ul>
<li>To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities</li>
<li>Significant amount of time standing, walking, kneeling, crouching, stooping, climbing, and reaching</li>
<li>Constant movement and use of hands, this position requires good manual dexterity</li>
<li>Communicates with customers, supervisor, manager, and co-workers</li>
<li>Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work</li>
<li>Frequently lifts and moves materials and equipment up to 50 lbs.; must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue</li>
<li>Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment</li>
</ul>
<p> <b>Work Environment:</b></p>
<ul>
<li>Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity</li>
<li>Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment</li>
<li>Works in extremely bright or inadequate lighting</li>
<li>Exposure to high noise levels and body vibration
</li><li>Works in an enclosed and open vehicle or equipment</li>
<li>Requires wearing common protective or safety equipment</li>
<li>Exposure to minor burns, cuts, bites, or stings</li>
<li>Potential WMS work environment</li>
</ul>
<p> <b>Disclaimer:</b><b><i> </i></b><i>Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.</i></p>
<p>
#LI-HCT</p>
<p>
LI-JH1</p>
<p>
#HOLTCAT</p>
<p>
#CAT</p>
<p>
#CATERPILLAR</p>
<p>
#PARTSWAREHOUSE</p></div>

Parts Warehouse Clerk 1

Join Holt Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Holt Group

About Company

Truck Field Service Technician 3

Parts Warehouse Clerk 1