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Holt Plumbing Heating Cooling & Electrical

<div>Overview:
<div><b>
Dispatcher</b></div><div></div><div><br>
At Holt, we believe great work starts with great people. We know our success is powered by the people behind the tools. We focus on creating a culture built on teamwork, trust and pride in a job well done. We work hard and have fun doing it. If you&rsquo;re looking for more than just a job punching a clock and want to be part of a team delivering top notch comfort to our customers Holt is looking for motivated, positive team players to join our team!</div><p></p><div><b><br>
What you&rsquo;ll do:</b></div><ul><li>
Evaluate customer calls and assign the best technician for each service appointment.</li><li>
Manage technician schedules and monitor their progress throughout the day.</li><li>
Provide updates to customers on technician arrival times and job statuses.</li><li>
Maintain accurate records of service calls and prepare reports for management.</li><li>
Respond to customer inquiries and resolve scheduling conflicts as needed.</li><li>
Foster a professional and friendly rapport with customers to encourage repeat business.</li></ul><div><b>
What you bring:</b></div><ul><li>
High school diploma or equivalent</li><li>
Previous experience in dispatching or customer service preferred</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask, stay organized, and work in a fast-paced environment</li><li>
Problem-solving mindset with the ability to handle challenging situations diplomatically</li><li>
Proficiency with scheduling software and basic computer applications</li><li>
Positive attitude and a commitment to teamwork</li></ul><div></div><div><b><br>
Physical Requirements:</b></div><ul><li>
Prolonged periods of sitting</li></ul><div><b>
Benefits:</b></div><ul><li>
Health Coverage: Employer-paid medical, dental, and vision plan options</li><li>
Insurance: Life, AD&amp;D, and long-term disability included; optional short-term and gap coverage</li><li>
Savings Accounts: FSA and HSA contribution options</li><li>
Retirement: 401(k) available upon hire with employer match; Traditional and Roth options</li></ul><div><b>
Time Off &amp; Perks:</b></div><ul><li>
Paid time off and holidays</li><li>
Paid parental leave</li></ul><div><b>
Growth and Training Opportunities:</b></div><ul><li>
Tuition Reimbursement</li><li>
On-going training and development</li></ul><div><b>
Requirements:
</b></div><ul><li>Valid Driver&rsquo;s License (required)</li><li>
To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.</li></ul><div>
Holt is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.</div>
Posted Min Pay Rate: USD $20.00/Hr. Posted Max Pay Rate: USD $22.00/Hr.</div>

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Join Holt Plumbing Heating Cooling & Electrical and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Holt Plumbing Heating Cooling & Electrical

About Company

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