Qureos Mentor

Holy Family Hospital, Bandra

Job descriptionResponsibilities:Handling the TPA Process of hospital <ul><li>Handling TPA related all process from billing to co-ordinate with TPA companies.</li><li>Responsible for counseling patient's family &amp; pre-Auth process.</li><li>Maintaining &amp; uploading patient's files on the portal.</li><li>Couriering the hard copy of patient's medical file to the Insurance companies.</li><li>Responsible for all co-ordination activities from patient's admission to discharge.</li><li>Handling billing Department, Implants bill updating &amp; reconciliation.</li><li>Daily co-ordination with the patient and Hospital staff.</li><li>Preparing split bills/ Doctor charges etc.</li><li>Handling all TPA Portals.</li><li>Outstanding follow-up with TPA.</li><li>Monthly Review report.</li><li>To obtain and review referrals and authorizations for treatments.</li><li>Must be aware of norms of the insurance sector.</li><li>Daily follow up with Insurance companies to pass or clear the Health Insurance claims.</li></ul>EducationGraduation Bcom or any stream Note: - Candidates should be from hospital background and having minimum 3 years of experience.Join our dynamic team and contribute to the communityIf you meet the above qualifications and are interested in this opportunity, please submit your resume at hr@holyfamilyhospital.in/deputyhr@holyfamilyhospital.in/hrdirector@holyfamilyhospital.in022 62670344/022 62670577Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthAbility to commute/relocate:<ul><li>Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

TPA Coordinator

Qualification - Graduation* Experience - 1 To 5 Years (Healthcare Industry)* Candidate Should Be Flexible For Rotational Shifts (Morning, Evening &amp; Night)Job Description - &middot;Undertake duties in accordance with departmental policies and procedures&middot; To be fully conversant in all areas of Front Office&middot; Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the HFH Hospital brand&middot; Provide efficient and effective administrative support&middot; Respond to all enquiries regarding hospital facilities or re-direct enquires to the correct departments when needed. Deal with all front office queries and complaints in a courteous and timely manner&middot; Action all requests from patients, doctors, and visitors to the hospital courteously, promptly and efficiently.&middot; Interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system.&middot; Receive payment from all patients in respect of hospital services provided and maintain integrity of personal float. Ensure transactions are correctly recorded and receipted. Allocate cash to carriers or patients in accordance with billing agreements as required.&middot; Make follow-up bookings for patient after appointment&middot; Assist patient with booking further tests or consultations&middot; To be involved in ongoing training for all staff within the department&middot; Liaise and cooperate with other departments ensuring the smooth running of the Reception Desks&middot; Attend Fire Lectures and Fire Drills in accordance with the law, and be fully aware of the position of fire alarms, emergency equipment and exits&middot; To use proper channels of communication for any problems or grievances related to work&middot; Handle minor complaints with immediate action and follow up. Prepare MIS ReportsIf you meet the above qualifications and are interested in this opportunity, please submit your resume at hr@holyfamilyhospital.in/hrdirector@holyfamilyhospital.inor call +91 62670 344.Current CTC:Excepted CTC :Notice Period:Job Type: Full-timePay: ₹18,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Patient Relation Officer

l Handing/taking over reports at various shifts about new admissions, cases in critical areas, special investigations, surgery, death, and any untoward incidents.&middot; - Checking attendance and punctuality in wards/departments at the start of various shifts.&middot; Check the deployment of manpower and ensuring smooth function.&middot; Check on duty assignments and daily nursing care plans.&middot; Visit all new admissions, discharges, pre and post-operative patients, VIPs, critically ill patients, and attending to complaints if any, making thorough rounds of the assigned patients.&middot; - Going on daily ward/department rounds.&middot; Attend to emergencies and untoward incidents in the hospital and making a detailed report.&middot; - Assisting in organizing essential materials, nursing appliances for stock, and daily use.&middot; Improve professional and job knowledge of staff by incidental teaching and conducting regular classes.&middot; Create awareness among staff in crisis management in the ward/ department/institution, e.g., &ldquo;Code Blue,&rdquo; orange,yellow,gray, etc.&middot; Orient the new staff and molding them as per institutional requirements.&middot; Prepare a consistent report about critically ill patients, VIPs, and any untoward incidents, and submit it to the nursing office.&middot; Coordinate and ensure the smooth functioning of the department.&middot; Check the weekly duty rosters, weekly offs, and leave recommendations of the staff.&middot; Perform any other work as and when assigned by the superiors.&middot; And any other work assigned by superiors as per work exigencies of work.&middot; Direct and supervise the service activities of nursing care, plan and instruct patient care activities.&middot; Be responsible for the wards 24 hours a day, in the sense that the evening and night nurses report to her, and she is responsible for assigning other shifts.&middot; Supervise and evaluate work performance in terms of patient care, staff relations, and efficiency of services. Maintain a safe environment for patients.&middot; Provide orientation programs for new staff.&middot; Instruct unit personnel in new nursing care techniques, procedures, and equipment.&middot; Assist in developing and administering the budget for the nursing unit.&middot; Go on rounds and observe the nursing staff.<ul><li>Promote the mission, vision, and values of the organization.</li></ul><ul><li>Assess patient care requirements on each unit by making rounds in the Emergency Department (ED) and all other areas of the hospital,according to departmental need/activity.</li></ul><ul><li>Develop and implement a staffing plan for the shift based on patient acuity, patient census, and available staff.</li></ul><ul><li>Serve as a resource to staff for solving clinical problems.</li></ul><ul><li>Assist staff in efficiently utilizing staffing resources to meet patient care requirements and other professional responsibilities.</li></ul><ul><li>Provide for immediate follow-up, documentation, and communication of incidents to the appropriate Authority</li></ul><ul><li>Respond to emergency situations (Code alerts) and assist as necessary.</li></ul><ul><li>Coordinate with the security supervisor to ensure hospital visitor policies and other safety measures are implemented effectively.</li></ul><ul><li>Act as a resource in identifying and/or solving administrative or operational problems.</li></ul><ul><li>Anticipate actual/potential problems that may occur on their shift and set shift priorities accordingly.</li></ul><ul><li>Work collaboratively with nursing and ancillary staff to solve problems in a fair, consistent manner.</li></ul><ul><li>Contact appropriate management personnel not presently in the hospital for assistance with problem-solving, timely and appropriate manner.</li></ul>l Maintain good public relations with patients&rsquo; relatives and the public, and project a positive image of the hospital.l Evaluate nurses&rsquo; performance. Oversee the nursing department as a whole, monitor varying factors, and provide reports to the nursing director on productivity, cost, and other information as required.Job Type: Full-timePay: ₹40,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Nursing Supervisor (Female)

Role Purpose:To ensure excellence in patient care by being directly accountable for ward management through supervision of staff, to ensure smooth functioning of the ward during the shift, offering guidance and support, maintaining a clean and safe working environment, and ensuring that all operational tasks are completed efficiently and on time.Key responsibilities of Ward In-charge: &middot; Administrative:1. Coordinating daily administrative duties, including schedules, nursing assignments, and patient care.2. Preparing duty roster of the staff nurses, student nurses and work assignment.3. Overseeing patient admissions, transfers, and discharges, including maintaining correct statistics.4. Ensuring adequate supply of equipment, medicines etc. in the wards.5. Checking the inventory regularly and keeping the stock register up to date.6. Maintaining the records of non-serviceable articles and making arrangement for condemnation.7. Ensuring maintenance of waste management and infection control of the ward.8. Ensuring compliance with all health and safety regulations.9. Responsible for the safety of dangerous drugs.10. Dealing with adverse situations and reporting to the concerned authority11. Reporting any medico legal cases in the ward to the concerned authority.12. Keeping Nursing Supervisor informed of any incident of importance.&middot; Supervisory:13. Maintaining a conducive working relationship/atmosphere in the ward.14. Supervising, guiding and directing the staff Nurses and students to carry out treatment of the patients as prescribed by the physician/surgeon.15. Supervising the general cleanliness, sanitation etc.16. Recording confidential reports of the staff nurses including writing and submitting performance report of the staff on a periodic basis.17. Reporting to the Nursing Supervisor, Nursing Director regarding any disciplinary actions to be initiated.18. Holding meetings with the staff nurses to discuss problems and recommending solutions.19. Counseling the staff nurses as and when required.&middot; Patient Care:20. Being aware of each patient&rsquo;s condition and need for nursing care.21. Monitoring medical charts and ensuring compassionate care and assistance is provided to patients and families.22. Ensuring implementation of standards for patient care without the slightest compromise.23. Supervising direct patient care of the unit and provide direct care to seriously ill patients as and when situation arises.24. Assigning staff nurses, student nurses for nursing care, especially for acute illnesses, and post operative cases.25. Co-ordinating with other departments for patient care and for smooth running of the unit.26. Supervising dietary arrangements, serving of diet and feeding of the helpless patients.27. Identifying issues or emergencies and responding in a calm and efficient manner.28. Taking ward rounds with the Consultants/ Nursing Director/ Nursing Supervisor.29. Being available to the staff at the time of emergencies/accidents.&middot; Education:30. Cooperating with sister tutors and ensure adequate clinical experience for students.31. Assigning work to the students and supervising them.32. Evaluating student performance in the ward &amp; reporting accordingly.33. Participating in teaching and supervising the staff.34. Responsible for the orientation of new staff.35. Participating in research studies when required.36. Any other duty that may be assigned from time to time by the management.Job Type: Full-timePay: ₹40,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Paid time off</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>License/Certification:<ul><li>MNC Registration (Required)</li></ul>Work Location: In person

Nursing Incharge

Role Purpose:To ensure excellence in patient care, the supervising staff to deliver nursing services in a professional and comprehensive manner,in seamless coordination with allied disciplines such as consultants, operations/PRO, pharmacy, dietetics, maintenance, etc.Key responsibilities of LABOUR WARD STAFF NURSE:Essential Functions:&middot; Models organization core values and promotes translation of these values into work practices. Ensure quality standards are maintained: NABH&middot; Develops short and long-term goals and objectives for the unit.&middot; Accepts accountability for services through which direct nursing care is given to patients.&middot; Works with team in rendering professional nursing care as and when required.&middot; Promotes and maintains a good working relationship among nursing personnel, medical staff, other hospital employees, patients and public.&middot; Ensures customer-friendly service is promoted to the staff through role modeling.&middot; Provides clinical and administrative support to all units/dept. in the hospital after hours.&middot; Maintains an effective and open line of communication.&middot; Participates in nursing policy formulation and decision-making.&middot; Evaluates the quality and appropriateness of nursing care, including documentation,and makes appropriate changes in nursing care delivery and overall organization of the unit.&middot; Conducts daily ward rounds to ensure customer satisfaction, resolve service/quality issueswith follow through,&middot; Provides written performance reports at routine intervals for units/ward assigned.Ensures appropriate orientation, training and continuing education for personnel to maintainthe level of competency of the unit.&middot; Nurtures staff development through mentoring and role modeling, i.e. by promotingand facilitating competency-based training and in-service.&middot; Identify training needs for the unit.&middot; Provides a climate conducive to educational experience for nursing students.&middot; Participates and involves nursing staff in nursing committees and research.&middot; Acts as a resource person to the Matron on matters pertaining to the unit.&middot; Acts as a mediator in situations of conflict or grievance.&middot; Provides counseling to staff/patients as and when situation arises.&middot; Maintains self-professional growth and development including subordinates andpeers through seminars, workshops and professional affiliation.&middot; Supervises, evaluates and appraises staff work performance using job description.&middot; Schedules staff to ensure that there is qualified staff maintained in adequateproportion to patient acuity and census.&middot; Ensures cost control and efficient use of manpower.&middot; Performs any other duties as directed by the Matron.&middot; Establishes inventory standards for medications, supplies and equipment.&middot; Plans, monitors and is accountable for the budget of the unit.Job Types: Full-time, PermanentPay: ₹32,000.00 - ₹38,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Labour/OBG ward: 5 years (Required)</li></ul>Language:<ul><li>Hindi (Preferred)</li></ul>License/Certification:<ul><li>MNC Registration (Required)</li></ul>Work Location: In person

Staff Nurse for OBG/ICU/SICU/ER/Wards