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Homeless Emergency Project

Title: Dental AssistantReports to: Dental Clinic ManagerDepartment: Dental and Wellness ClinicFLSA Status: Non-Exempt; Full Time*This position does not have remote capabilities*Candidate must be flexible to work occasional weekend or evenings hours to be consideredThe Dental Assistant supports the delivery of high-quality dental care by assisting HEP volunteer dentists during examinations and procedures, preparing treatment rooms, maintaining equipment and supplies, and ensuring a positive patient experience. The Dental Assistant plays a key role in promoting efficient dental clinic operations while providing compassionate care to patients.PRINCIPAL JOB DUTIES AND RESPONSIBILITIES:<ul><li>Prepare exam rooms, instruments, and materials for patient appointments.</li><li>Assist the volunteer dentists during examinations, procedures, and treatments.</li><li>Sterilize and disinfect dental instruments and equipment following infection control standards and clinic protocols.</li><li>Assist with dental impressions, temporary restorations, sealants, fluoride treatments, and other procedures as permitted by certification and state regulations.</li><li>Monitor and document patient information, treatment plans, and clinical notes as directed.</li><li>Utilize Dentrix software to document clinical notes, update and review medical and dental histories, review patient charts, create treatment plans, and prepare consent forms.</li><li>Obtain consent and provide pre- and post-operative instructions to patients for all dental procedures.</li><li>Fill out prescription forms and specialist referrals and follow procedures for each.</li><li>Explain procedures, oral hygiene instructions, and post-treatment care to patients.</li><li>Ensure patient comfort before, during, and after treatment.</li><li>Address patient questions and concerns in a professional and compassionate manner.</li><li>Maintain accurate patient records and documentation.</li><li>Assist with appointment scheduling, patient check-in, and check-out processes when needed.</li><li>Maintain inventory of dental supplies and notify management when supplies need replenishment.</li><li>Support clinic outreach events and special programs as assigned.</li><li>Maintain patient confidentiality and protect sensitive information.</li><li>Ensure compliance with clinic policies, procedures, and regulatory requirements.</li><li>Participate in quality improvement activities, training, and staff meetings.</li><li>Review HEP Express when necessary to obtain information needed to support patient care and treatment planning.</li><li>Ensure all exam rooms, laboratory and back offices are clean, stocked, and in working order</li><li>Expose, process, and document diagnostic radiographs to assist the dentist in evaluating and diagnosing patient conditions.</li><li>Ensure compliance and follow all safety measures with infection control and Bio-Waste per OSHA/CDC/HEP protocols.</li><li>Educate patients on appropriate hygiene home care procedures to maintain good oral health.</li><li>Follow guidelines as stated under sovereign immunity for the Florida Department of Health.</li><li>Ensure accurate operation of dental equipment by completing preventative maintenance requirements, following manufacturer&rsquo;s instructions, and troubleshooting malfunctions.</li><li>Participate in daily huddles and scheduled staff meetings.</li><li>All other duties assigned by the Dental Office Manager.</li></ul>EDUCATION, KNOWLEDGE AND SKILLS REQUIRED:<ul><li>High School diploma or GED.</li><li>Must have either EFDA or CDA current certification.</li><li>Current Dental Radiological Health and Safety Certificate.</li><li>Knowledge of dental terminology, procedures, infection control practices, and patient care standards.</li><li>Experience working in a community health center, nonprofit clinic, public health setting, or dental practice is preferred.</li><li>Sensitivity to the cultural diversity of clients to successfully work with diverse racial, ethnic, and economic groups.</li><li>Proficient in Microsoft 365.</li><li>Prior working knowledge of Dentrix/Dexis. Preferred.</li><li>Ability to work independently as well as a team.</li><li>Excellent communication skills both verbal and written.</li><li>Ability to multi-task with ease.</li><li>Strong organizational skills.</li><li>Superior attention to detail a MUST.</li><li>Ability to multitask in a fast-paced environment.</li><li>Bilingual in Spanish a plus but not required for position.</li></ul>PHYSICAL DEMANDS AND WORKING CONDITIONS:<ul><li>Ability to stand, walk, bend, and sit for extended periods.</li><li>Ability to lift up to 35 pounds with ease; Anything over 35 pounds requires a team lift.</li><li>Manual dexterity sufficient to handle dental instruments and equipment.</li><li>Must be able to successfully pass a Level 1 background, drug and alcohol screenings.</li></ul>The above declarations are not intended to be an &ldquo;all-inclusive&rdquo; list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.HEP is a Drug Free Workplace and Equal Opportunity Employer.  HEP does not discriminate against any class of protected persons covered by applicable law in its hiring and/or advancement opportunities.  HEP encourages people of all minority statuses to apply.Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Commuter assistance</li><li>Continuing education credits</li><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flextime</li><li>Food provided</li><li>Free parking</li><li>Health insurance</li><li>License reimbursement</li><li>Life insurance</li><li>Loan forgiveness</li><li>Mileage reimbursement</li><li>On-the-job training</li><li>Paid jury duty</li><li>Paid sick time</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Smoking cessation program</li><li>Uniform allowance</li><li>Vision insurance</li><li>Wellness program</li></ul>Work Location: In person

Non-Profit Dental Assistant

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Homeless Emergency Project

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Non-Profit Dental Assistant