Qureos Mentor

HONOR

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 HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&amp;D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high quality smartphones, tablets, laptops and wearables to suit every budget, HONOR&rsquo;s portfolio of innovative, premium and reliable products enable people to become the better version of themselves.
 
 
 For more information, please visit HONOR online at www.hihonor.com
 
 
 
 
 
 
 Work Location: Dubai
 
 
 
 
 
 
 We are actively looking for a Key Account Manager for our Dubai office enhancing the following responsibilities:
 
 
 
 
 
 
 Primary Responsibilities:
 
 
 
 
 
 <ul>
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 Achieve sales targets for assigned clients by integrating various resources and collaborating with regional teams to meet sales goals.
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 Build and maintain relationships with assigned clients, develop and implement routine management actions, continuously enhance client relationships, and support the long-term and stable development of the brand.
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 Develop commercial plans and drive their implementation, formulate sales strategies for the entire product lifecycle, and continuously improve business performance.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
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 Over 3 years of experience in sales or customer management, with a preference for those with Key Account (KA) management experience.
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 Excellent communication and negotiation skills, with the ability to establish and maintain good relationships with clients.
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 Fluent in English or Arabic
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 Strong market analysis and judgment abilities, capable of adjusting sales strategies based on market changes.
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 Good team collaboration skills, able to coordinate and manage internal resources.
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 Strong execution capabilities, able to efficiently complete sales tasks and achieve targets.
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 High sense of responsibility and ability to work under pressure, maintaining enthusiasm in high-pressure environments.
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 Proficient in using office software.
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 </ul>
 
 
 
 
 
 
 
 At Honor, we celebrate diversity &amp; Inclusion and are committed to building teams that represent a variety of backgrounds, perspectives, and skills.
 
 
 
 
 
 
 Start a new journey with HONOR to go beyond!
 
 
</div>

Key Account Manager

<div>
 
 HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&amp;D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high quality smartphones, tablets, laptops and wearables to suit every budget, HONOR&rsquo;s portfolio of innovative, premium and reliable products enable people to become the better version of themselves.
 
 
 For more information, please visit HONOR online at www.hihonor.com
 
 
 
 
 
 
 Work Location: Dubai
 
 
 
 
 
 
 We are actively looking for a Retail Training Manager for our Dubai office enhancing the following responsibilities:
 
 
 
 
 
 
 Primary Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Responsible for the development of Arabic training materials, and the planning of product and skill courses.
 </li>
 <li>
 Organize online and offline TTT (Train the Trainer) sessions for regional trainers.
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 <li>
 Assist in the construction of training content on the online learning platform, and coordinate the tracking of regional training execution effectiveness.
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 Regularly produce retail training reports, summarize and analyze issues, and assist in streamlining standardized processes
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 </ul>
 
 
 
 
 
 Skills and Experience Required :
 
 
 
 
 
 <ul>
 <li>
 Arabic speaker, fluent in English, with a Bachelor's degree or higher.
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 3 years or more of relevant training experience, preferably in the 3C or FMCG industry.
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 Passionate, responsible, and self-driven.
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 Proficient in using Excel and PowerPoint office software.
 </li>
 </ul>
 
 
 
 
 At Honor, we celebrate diversity &amp; Inclusion and are committed to building teams that represent a variety of backgrounds, perspectives, and skills.
 
 
 
 
 
 
 Start a new journey with HONOR to go beyond!
 
 
 
 
</div>

Retail Training Manager

<div>
 
 
 About HONORdh
 
 
 
 HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&amp;D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR&rsquo;s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves.
 
 
 For more information, please visit HONOR online at https://www.hihonor.com/fr/
 
 
 
 
 
 Privacy notice for FR: https://agreement.itsec.hihonor.com/asm/agrFile/getHtmlFile?agrNo=1346&amp;country=fr&amp;branchId=0&amp;langCode=fr-fr
 
 
 
 
 
 
 Position: Customer Service Operation Manager
 
 
 
 
 Job location: 26th July street, Touristic Zone, 6th of October, Giza, Egypt.
 
 
 
 
 
 
 
 WHERE YOUR EXPERTISE IS NEEDED
 
 
 
 
 
 <ul>
 <li>
 Use call center management methodology to manage BPO and push it improve.
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 Resolve customer issues Including not limited to technical\ecommerce\logistics\finance\return escalated from BPO by communicate with/push different department of Honor.
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 Output guidance and training BPO to improve their skill.
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 Lead some key projects and create the process and output the operation guidance/procedure.
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 Monitor KPIs such as SL, FCR, NSAT, pending case close rate. output the improvement measure to push BPO and the different department of Honor to improve.
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 Analyze customer voice and output the improvement measure on Honor and BPO and make it implemented.
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 Output some reports.
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 </ul>
 
 
 
 
 
 WHAT WE ARE LOOKING FOR
 
 
 <ul>
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 At least 6 years call center experience. At least 2 years project management experience for managing 30FTE.
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 Good communication skill and be good at pushing other department and supplier to improve
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 Be good at creating PPT and presentation. Be good at excel and call center business data analysis. Be good at creating business report.
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 Self-motivated, Result oriented.
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 Bachelor&rsquo;s degree or above
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 English is mandatory, French will be a plus.
 
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 </ul>
 
 Please, send us your resume in English or French.
 
 
 
 
 
 At Honor, we celebrate Diversity&amp;Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send you CV and cover letter to chengjie@honor.com &amp; francehr@honor.com.
 
</div>

Customer Service Operation Manager

Join HONOR and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HONOR

ABOUT_COMPANY

Key Account Manager

Retail Training Manager

Customer Service Operation Manager