Qureos Mentor

Hope Network

<div><h1 class="jobSectionHeader">Neuro Rehabilitation Technician</h1>

Today, we start. Tomorrow, we stop at nothing.

Rehab Tech III is responsible for residential shift leadership and performs, coaches and has oversight of Rehab. Tech I and IIs performance of prescribed/therapist directed clinical intervention techniques to patients in the rehabilitation setting to facilitate patient practice and increase safe and independent functioning in individual goal areas, including mobility, activities of daily living, communication, cognition, health management, psychosocial, leisure and community integration. Serve as a mentor to Rehab. Tech. I and II staff through the development of effective therapeutic working relationships with patients and their support network.
Monitor and provide assistance with personal care, protection and supervision, as needed to residents that is consistent with the mission, vision and values of Hope Network.

Click here to watch us in action! 


What you&rsquo;ll be doing

The Rehabilitation Technician III assists in the following areas of team guidance and client personal care &amp; development:
Leadership
<ul>
<li>Supports in training of newly hired staff.</li>
<li>Assists with documentation for various business purposes.</li>
<li>Specializes in specific healthcare need(s) as assigned by program manager</li></ul> 


Safety
<ul>
<li>Monitors and ensures safety 24/7; this may be eyes-on, one-on-one, 15- or 30-minute checks, etc.</li>
<li>Supports in crisis prevention, intervention, and resolution.</li></ul> 


Relationship Building
<ul>
<li>Establishes collaborative relationships built on trust and empathy through consistent and meaningful communication.</li>
<li>Fosters a spirit of partnership with clients, the community, and other professionals.</li></ul> 


Activities and Daily Living
<ul>
<li>Helps build effective skills for problem-solving, communication, and independence.</li>
<li>Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.)</li>
<li>Supports clients with Activities of Daily Living, including but not limited to getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance.</li>
<li>Aids clients with bowel and bladder programs, feeding (G-tubes), wound care, and transfers.</li></ul> 


Health
<ul>
<li>Monitors vitals for any medical conditions or illnesses.</li>
<li>Promotes positive behavior.</li>
<li>Attends medical appointments and ensures accurate information is relayed between medical provider and care team.</li>
<li>Understands, reads, and assists in the implementation of medical, behavioral, and/or clinical team care plans and provides accurate, timely, and descriptive documentation of such.</li>
<li>Oversees client medication needs.</li></ul> 


Community Integration
<ul>
<li>Connects clients with opportunities in their community to develop relationships with others.</li>
<li>Supports employment, educational, and volunteer interests and goals.</li></ul> 


Job Requirements
<ul>
<li>Certification as a CNA or a bachelor&rsquo;s degree from an accredited university or institution of higher learning (preferred) or High School Diploma or G.E.D with two years of experience, or one year as an HNNR Rehab. Tech. and have completed all HNNR Core and Advanced Medical Rehab Tech Skills requirements.</li>
<li>One year experience as a Hope Network Rehabilitation Technician or two years of experience in a human service agency.</li>
<li>Work experience in a licensed residential setting preferred.</li>
<li>Valid driver&rsquo;s license.</li>
<li>Ability to lift 50 pounds.</li>
<li>Ability to become certified in CPR/First Aid.</li>
<li>Commitment to scheduled shifts, assigned duties, and performance expectations.</li>
<li>Basic computer skills.</li></ul></div>

Rehab Technician III - Eastwood- [2nd shift, 40 hours]

<div>The NextGen System Administrator is a critical technical role supporting the implementation, stabilization, and ongoing operation of the NextGen Electronic Health Record (EHR) platform. This position is responsible for system configuration, performance monitoring, upgrades, integrations, and day-to-day operational support. The System Administrator ensures the reliability, availability, and optimal performance of NextGen across all service lines while supporting clinical, operational, and revenue cycle workflows. This role partners closely with IT and HealthCare Software Team infrastructure, clinical informatics, vendors, and operational stakeholders during implementation and ongoing optimization

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned.
 <div><ul><li>Serve as the primary administrator for the NextGen EHR environment, including Production, Test, and Training instances.</li></ul>
<ul><li>Configure, maintain, and monitor NextGen system settings, system preferences, and environment parameters.</li></ul>
<ul><li>Manage user, roles, permissions, and security groups in accordance with least-privilege and compliance requirements.</li></ul>
<ul><li>Administer interfaces, integrations, and data feeds between NextGen and external systems.</li></ul>
<ul><li>Coordinate NextGen upgrades, patches, hotfixes, and version releases, including pre- and post-upgrade validation.</li></ul>
<ul><li>Monitor system performance, job queues, audits, and logs to ensure stability and availability.</li></ul>
<ul><li>Perform system troubleshooting, root-cause analysis, and issue resolution in coordination with NextGen vendor support.</li></ul>
<ul><li>Support implementation activities including environment setup, data conversion validation, testing, and go-live readiness.</li></ul>
<ul><li>Develop and maintain system administration documentation, runbooks, and standard operating procedures.</li></ul>
<ul><li>Partner with clinical, operational, billing, Healthcare Software and IT teams to support workflow optimization and system enhancements.</li></ul>
<ul><li>Ensure system configurations align with organizational policies, regulatory requirements, and best practices.</li></ul>
<ul><li>Support business continuity, disaster recovery testing, and downtime procedures for NextGen.</li></ul>
<ul><li>Maintain audit trails, access reviews, and security controls to support HIPAA and HITECH compliance.</li></ul>
<ul><li>Support system testing, validation, and quality assurance processes.</li></ul>
<ul><li>Track and manage system-related incidents, service requests, and enhancement tickets.</li></ul>
<ul><li>Proactively identify risks, performance issues, and opportunities for system improvement.</li></ul>
<ul><li>Assist with reporting infrastructure, background jobs, and system-level dependencies.</li></ul>
<ul><li>Coordinate with database administrators, infrastructure teams, and hosting vendors as applicable.</li></ul>
<ul><li>Participate in on-call or after-hours support for system maintenance, upgrades, or critical incidents as needed.</li></ul>
<ul><li>Provide technical guidance and mentorship to application analysts and support staff.</li></ul>
<ul><li>Other duties as assigned.</li></ul>
</div>
Position Qualifications:
<div>
<ul><li>Bachelor's degree preferred</li></ul>
<ul><li>Minimum 3 years of healthcare IT/EHR experience, including template or form creation.</li></ul>
<ul><li>Preferred 3 years of hands-on NextGen EHR system administration experience preferred.</li></ul>
<ul><li>Strong understanding of EHR security models, user access provisioning, and audit logging.</li></ul>
<ul><li>Experience with system upgrades, patches, and vendor coordination.</li></ul>
<ul><li>Familiarity with SQL, interfaces, HL7, and system integrations preferred.</li></ul>
<ul><li>Understanding of HIPAA, HITECH, and documentation compliance requirements.</li></ul>
<ul><li>Strong communication skills and ability to translate technical concepts.</li></ul></div></div>

NextGen System Administrator

<div>We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

Here are just some of the ways Hope Network invests in you for all that you do:
<ul>
<li>Pay based on experience.</li>
<li>Medical, Vision, &amp; Dental Care</li>
<li>Supportive Work Environment</li>
<li>Educational Reimbursement</li>
<li>Career-Pathing</li>
<li>Paid Training</li>
<li>Employee Referral Bonus</li>
<li>Generous Paid Time Off</li>
</ul>
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you&rsquo;ll be doing
<ul>
<li>Encourage positive relationship building &amp; Promoting Independence</li>
<li>Elevate employee relations concerns to supervisor. May assist supervisor on special projects.</li>
<li>Transportation and Participation in Community Activities</li>
<li>Provide leadership, direction and support to staff on shift in coordination with the supervisor. This may include, but not be limited to scheduling, training, compliance, on-call pager, and administrative supports.
</li><li>Personal Care/Assistance with Activities of Daily Living</li>
<li>Medication Administration/Health Monitoring</li>
<li>Cooking/Meal Prep/Dietary Support</li>
</ul>
Job Requirements
<ul>
<li>Minimum Education required:
<div><ul><li>Bachelors degree with 2 years experience in applicable setting</li></ul>
<ul><li>Associates degree with 3 years experience in applicable setting</li></ul>
<ul><li>HS Diploma/GED with 4 years experience in applicable setting</li></ul>
</div> </li><li>On Call Requirements: Employees scheduled for on-call coverage must be able to arrive at the within one (1) hour of the required program location and be available to respond to calls and program needs during their on-call shift.</li>
<li>Valid State of Michigan driver&rsquo;s license required</li>
<li>Ability to lift 50 lbs</li>
<li>Ability to pass background checks as applicable</li>
<li>Ability to become certified in CPR/First Aid</li>
<li>Possess basic computer skills</li>
</ul>
Our strength lies in diversity &ndash; empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.</div>

Lead Direct Support Professional - Neo Grandville: Full Time 1st Shift

<div>We are all equally human. Join us.

At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide&mdash;each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives.
<ul><li>️Watch how we create comebacks.</li></ul>

Why Join Our Team?
<ul>
<li>Pay based on experience</li>
<li>Career-Pathing</li>
<li>Paid Training</li>
<li>Employee Referral Bonus</li>
</ul>
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What You'll Do
<ul>
<li>Encourage positive relationship building &amp; Promoting Independence</li>
<li>Transportation and Participation in Community Activities</li>
<li>Personal Care/Assistance with Activities of Daily Living</li>
<li>Medication Administration/Health Monitoring</li>
<li>Cooking/Meal Prep/Dietary Support</li>
</ul>
Qualifications
<ul>
<li>High School Diploma or equivalent preferred, but not required</li>
<li>Must be able to meet the travel and scheduling demands of the role, which generally includes driving person&rsquo;s served. A valid driver&rsquo;s license is typically required; exceptions may be made based on site-specific NEEDS and/or circumstances.</li>
<li>At least one year of experience supporting individuals with intellectual and/or developmental disabilities or mental health needs, including those who require higher levels of behavioral support.
<ul><li>Preference will be given to candidates with experience providing intensive behavioral support</li>
</ul></li><li>Candidates must be comfortable supporting individuals who may display behaviors such as hitting, kicking, biting, or elopement, and able to implement established behavioral support and safety protocol.</li>
<li>Ability to lift 50 lbs</li>
<li>Ability to pass background checks as applicable</li>
<li>Ability to become certified in CPR/First Aid</li>
<li>Possess basic computer skills</li>
</ul>
Our Commitment to Inclusion

Our strength lies in our diversity&mdash;empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.</div>

Direct Support Professional - Temporary Position - Neo Grandville: Part Time 1st/2nd Shift Combination

Join Hope Network and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hope Network

About Company

Rehab Technician III - Eastwood- [2nd shift, 40 hours]

NextGen System Administrator

Lead Direct Support Professional - Neo Grandville: Full Time 1st Shift

Direct Support Professional - Temporary Position - Neo Grandville: Part Time 1st/2nd Shift Combination