Qureos Mentor

Horace Mann Insurance

<div>Horace Mann is seeking a detail-oriented and motivated Policy Owner Services (POS) Associate to join our team. In this role, you will support Horace Mann's New Business and Policy Administration processes by performing data entry, policy changes, and maintenance for new and existing customers.

The POS Associate plays a critical part in ensuring policy accuracy, maintaining service-level standards, and delivering an exceptional experience for both agents and policyholders. This position offers an excellent opportunity for individuals looking to grow their career in the insurance and financial services industry while contributing to a purpose-driven organization that supports educators and their communities. This is a hybrid position based in our Plano, Texas office.
Key Responsibilities

Policy Processing &amp; Administration
<ul>
<li>Process new business data entry for policy applications in accordance with company standards and procedures.</li>
<li>Review incoming applications and requests for accuracy and identify missing requirements or information.</li>
<li>Perform policy administration requests for all current and legacy insurance products.</li>
<li>Complete policy corrections, including adjustments to policy dates, premiums, and payroll deductions.</li>
<li>Obtain and update payroll slips to ensure accurate deduction processing.</li>
<li>Maintain all work items within established service-level standards and turnaround times.</li>
<li>Issue approved applications as directed by underwriting.</li>
<li>Research and resolve errors or discrepancies in a timely and accurate manner.</li>
</ul>
Communication &amp; Customer Service
<ul>
<li>Communicate professionally with Horace Mann customers, agents, and internal partners via written correspondence and phone as needed.</li>
<li>Collaborate with other team members to ensure seamless and accurate policy administration experience.</li>
<li>Proactively identify process improvements to enhance workflow efficiency and service delivery.</li>
</ul>
Performance &amp; Quality Standards
<ul>
<li>Maintain a monthly productivity scorecard of 80% or greater.</li>
<li>Achieve a monthly audit error rate of 5% or less.</li>
<li>Maintain no more than three special audit errors per month over the previous quarter.</li>
<li>Demonstrate accuracy, accountability, and attention to detail in all assigned work.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>High School Diploma or GED required.</li>
<li>1+ years of college coursework preferred.</li>
<li>Previous experience in health or life insurance, policy administration, or related financial services preferred.</li>
<li>Strong organizational and data entry skills with high attention to detail.</li>
<li>Excellent written and verbal communication abilities.</li>
<li>Proficiency in Microsoft Office and familiarity with policy administration systems preferred.</li>
<li>Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li>
<li>Hybrid work model: combination of in-office and work-from-home.</li>
<li>Normal office environment.</li>
</ul>
Pay Range:
<ul>
<li>$17.16 - $25.35/hr.</li>
</ul>
Salary is commensurate to experience, location, etc.<div>
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy</div></div>

Police Owner Services Associate

<div>Job Title: Regional Supervisory Principal &ndash; Broker-Dealer

Location: Remote

Salary Range: $71,500 - $105,400 annually 


Position Summary

The Regional Supervisory Principal is responsible for the oversight and supervision of registered representatives and investment adviser representatives to ensure adherence to FINRA, SEC, and state regulatory requirements. This role provides critical compliance guidance, reviews business practices, conducts supervisory examinations, and supports the firm's overall risk management framework. 


Essential Job Functions
<ul>
<li>Oversee and review the activities of registered representatives and investment adviser representatives for compliance with FINRA, SEC, and state regulations.</li>
<li>Conduct daily, weekly, and periodic reviews of transactions, new accounts (post-transaction), and client correspondence&mdash;including email and social media&mdash;for suitability and compliance with firm policies.</li>
<li>Provide guidance and support to financial professionals on complex compliance issues, firm policies, and regulatory updates.</li>
<li>Conduct internal audits and branch examinations to assess supervisory controls and identify potential deficiencies.</li>
<li>Participate in the firm's annual compliance review and assist with preparation of required reports.</li>
<li>Identify, monitor, and escalate potential sales practice concerns, conflicts of interest, and other high-risk activities.</li>
<li>Develop and deliver compliance training programs for new and existing staff to ensure understanding of regulatory obligations.</li>
<li>Manage heightened supervision programs for representatives with disclosure events or escalated concerns.</li>
<li>Document supervisory plans and maintain ongoing oversight of supervised individuals.</li>
<li>Provide regular supervision reports and updates to the Chief Compliance Officer (CCO).</li>
<li>Track supervisory metrics, analyze trends, and escalate systemic issues for corrective action.</li>
<li>Stay current on changes to federal and state securities laws and communicate updates to firm leadership and personnel.</li>
<li>Apply strong analytical, problem-solving, and risk-assessment skills to anticipate potential issues.</li>
<li>Demonstrate deep knowledge of FINRA, SEC, and state securities regulations as applicable to registered representatives and investment adviser representatives.</li>
<li>Maintain strong attention to detail and effectively manage multiple priorities.</li>
<li>Ability to travel less than 25% of the year.</li></ul> 


Job Requirements
<ul>
<li>Bachelor's degree in Business, Finance, or a related field (or equivalent experience).</li>
<li>7&ndash;10 years of experience in a compliance or supervisory role within the financial services industry, with experience in both broker-dealer and RIA operations.</li>
<li>Strong knowledge of FINRA rules, SEC regulations, and state securities laws.</li>
<li>Experience supervising variable annuities, mutual funds, alternative investments, and retirement plans.</li>
<li>Excellent communication, interpersonal, and relationship-building skills.</li>
<li>Required licenses: FINRA Series 7, 24</li>
<li>Preferred license: FINRA SIE, Series 51, 63/65 or 66</li>
</ul><div>
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy</div></div>

Regional Compliance Officer

Join Horace Mann Insurance and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Horace Mann Insurance

ABOUT_COMPANY

Police Owner Services Associate

Regional Compliance Officer