Qureos Mentor

Horizontal

<div>Salesforce Business Architect 
At Horizontal Digital, we hold ourselves to one key belief: You&rsquo;re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. 
We use these values to fuel superior results: 
Lock arms 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. 
Show hustle 
We&rsquo;re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. 
Embrace change 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what&rsquo;s next. 
Elevate empathy 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. 
Never settle 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
 
But enough about us. Let&rsquo;s talk about you. 
 
As a Salesforce Business Architect, you will operate at the intersection of business consulting, process architecture, and Salesforce solution design. You will lead clients from abstract business vision to structured, implementable requirements, ensuring alignment between business objectives and Salesforce capabilities. 
You will play a critical role in shaping enterprise-wide process transformations, defining business architectures, and enabling scalable Salesforce programs across multiple clouds. 
This role requires client-facing consulting professional who combines deep industry understanding, strong process modelling skills (BPMN), and hands-on Salesforce functional expertise to drive measurable business outcomes. 
What you&rsquo;ll do:
 Business Architecture &amp; Requirements Engineering<ul><li>
Lead structured discovery and stakeholder workshops to define business objectives, pain points, and transformation opportunities.
</li><li>Translate business intent into capability models, BPMN process architectures, epics, and user stories.
</li><li>Define future-state operating models and end-to-end process designs aligned to Salesforce best practices.
</li><li>Own requirements lifecycle management from ideation to backlog refinement, prioritization, and acceptance criteria.
</li><li>Ensure end-to-end traceability from business outcomes to solution design and delivery.</li></ul> 
Salesforce Functional Solutioning<ul><li>
Advise on optimal use of Salesforce OOTB capabilities vs. customization, ensuring scalable and maintainable solutions.
</li><li>Partner with Technical Architects and delivery teams to translate requirements into robust, multi-cloud solutions.
</li><li>Drive functional solution design across core Salesforce clouds (Sales, Service, Experience, Data/Revenue/Commerce as applicable).
</li><li>Enforce platform best practices, design guardrails, and industry standards.
</li><li>Oversee functional validation, UAT strategy, and business acceptance to ensure alignment with intended outcomes.</li></ul> 
Strategic Consulting &amp; Roadmap Delivery
<ul><li>Develop capability roadmaps, transformation blueprints, and prioritization frameworks aligned to client strategy.
</li><li>Advise on CRM maturity, process optimization, and customer experience transformation.
</li><li>Define business cases and value realization frameworks with clear linkage to KPIs and outcomes.
</li><li>Support target operating model (TOM) definition and governance structures for scalable adoption.</li></ul> 
Account Growth &amp; Pre-Sales Support<ul><li>
Act as a trusted advisor to business stakeholders, driving value-led conversations and continuous improvement.
</li><li>Support pre-sales, solution shaping, and proposal development with strong functional context.
</li><li>Contribute to solution narratives and executive storytelling aligned to business outcomes.
</li><li>Identify expansion opportunities, cross-cloud use cases, and process-led transformation initiatives.</li></ul> 
Team &amp; Practice Enablement<ul><li>
Mentor Business Analysts and Functional Consultants on business architecture, process modelling, and stakeholder engagement.
</li><li>Contribute to practice assets, accelerators, and delivery frameworks.
</li><li>Drive adoption of structured methodologies (BPMN, capability modelling, backlog governance).
</li><li>Support internal enablement on industry trends, Salesforce innovations, and functional patterns.</li></ul> 
Who you are:<ul><li>
A consulting-led Business Architect with strong domain understanding and executive presence.
</li><li>Comfortable engaging C-level stakeholders, translating strategy into executable solutions.
</li><li>Able to operate across strategy, functional design, and delivery governance.
</li><li>Structured, outcome-oriented, and skilled at simplifying complex business problems.
</li><li>Proactive and entrepreneurial, with a focus on long-term client value and growth.</li></ul> 
What you bring: 
<ul><li>
8+ years of experience as a Business Architect, Functional Lead, or Senior Consultant in Salesforce or digital transformation programs.</li><li>
Strong client-facing experience, leading workshops, stakeholder alignment, and requirements definition.</li><li>
Expertise in business process modelling (BPMN) and requirements engineering.</li><li>
Solid understanding of Salesforce platform capabilities and design trade-offs (configuration vs. customization).</li><li>
Experience across core Salesforce clouds (Sales, Service, Experience; exposure to Commerce/Revenue/Data Cloud is a plus).</li><li>
Proven delivery of functional artifacts (process maps, capability models, user stories, solution blueprints).</li><li>
Candidates with one or more of Salesforce consultant certificates (Sales, Service, Experience, Commerce, Revenue etc) are preferred.</li></ul> 
 Our UAE Benefits include: 
<ul><li>
22 working days holiday</li><li>
Comprehensive medical insurance plan for employee and spouse and children</li><li>
Visa for employee and spouse and children
</li><li>Flexible office times and working from home twice per week</li><li>
Remote working from a place of your choice for 2 weeks a year</li><li>
Free snacks and drinks in the office</li></ul> 
Application Tips 
To help us review your application as smoothly as possible, we recommend submitting a clear, ATS-friendly CV using a simple format and standard headings such as Experience, Skills, and Education. Avoid complex layouts or graphics so your experience is captured accurately. 
If you're unsure how to make your CV ATS-friendly, this guide provides helpful practical tips: 
https://www.myperfectresume.com/career-center/resumes/how-to/ats-friendly 
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div>

Salesforce Business Architect

<div>At Horizontal Digital, we hold ourselves to one key belief: You&rsquo;re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.
We use these values to fuel superior results:
Lock arms 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
Show hustle 
We&rsquo;re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Embrace change 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what&rsquo;s next.
Elevate empathy 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Never settle 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
 
But enough about us. Let&rsquo;s talk about you. 
 
We are seeking a seasoned Principal Delivery Manager with a consulting mindset to join our growing team. In this role, you will be responsible for cultivating high-performing teams and acting as a trusted advisor to our clients. You will drive delivery excellence and value outcomes with speed and quality on your programs/projects. You will bring your expertise to partner with clients, identify their needs and challenges, and then leverage Agile (and hybrid) practices to deliver exceptional results.
What you&rsquo;ll do:<ul><li>
Program Delivery: Lead one large program or multiple small programs that require multiple contributing project managers; personally manage complex and/or high-profile projects as needed</li><li>
Delivery Consulting: Consult on delivery strategies to ensure success, including frameworks, tools, processes, etc. Drive agile and product delivery methods wherever possible. Solve complex delivery issues and modify processes as needed for each engagement to ensure success.</li><li>
Project Planning: Oversee and/or create and manage detailed project plans based on the delivery methodology/framework chosen, project scope, constraints, risks, and dependencies.</li><li>
Budget Management: Proactively manage your program/project budgets to ensure the work we&rsquo;re planning to deliver can be accomplished within the approved budget. Monitor weekly burn and velocity to develop burndown reports against remaining scope. Understand and report on project margin performance and revenue forecasting. Develop plans to course-correct if project begins to trend over budget.</li><li>
Risk Management: Proactively identify and mitigate project risks before they become issues. Triage projects in the red to identify a path to green. Escalate as needed to obtain support and solve risks before they become issues. Openly discuss risks with clients to ensure alignment and encourage collaborative solutioning.</li><li>
Client Partnership: Be the primary point of contact for clients in delivery to not only deliver consistent status, communicate risks, and manage deliverables &ndash; but also to build strong client relationships and be seen as a delivery leader and consultant.</li><li>
Scope Management: Fully understand the scope of work being delivered and consult with the team and client to manage to it consistently. Proactively prioritize scope where needed. Estimate, create, and deliver change orders as needed when scope deviates.</li><li>
Account Growth: Support Client Partner and Business Development teams to estimate, pitch, and scope work to new clients. Drive delivery strategies during the sales phase to ensure success post-sale. Partner with Client Partners to grow existing accounts.</li><li>
Tools Knowledge: Hold expert-level knowledge of standard PM tools, including Smartsheet and Atlassian suite (Jira; Confluence).</li><li>
Team Leadership: Lead a team of globally distributed cross-functional Horizontal designers, strategists, technologists, etc. to understand client objectives and successfully deliver solutions that achieve them. Manage resourcing process within assigned projects.</li><li>
Practice Involvement: Actively participate in initiatives that uplevel and mature the Horizontal Delivery team. Proactively identify ways we can improve our processes/methods and work with practice leadership to fill gaps as appropriate.</li><li>
Mentorship and Coaching: Mentor junior program managers and team members, fostering a culture of continuous learning and development.</li></ul>
Who you are:
Digital Consulting Experience<ul><li>
Proven track record of leading and executing large-scale, enterprise-wide digital transformations that deliver significant business value and competitive advantage.</li><li>
Deep expertise in leveraging key technologies like CMS, CRM, CDP, Sitecore, and Salesforce products to drive transformational digital initiatives.</li><li>
Proven ability to collaborate with clients to develop customized digital solutions that address their unique needs and challenges.</li><li>
Experience in advising key client stakeholders and C-suite executives on digital transformation best practices and emerging trends to optimize their program operations and enhance their digital presence.</li><li>
Proven ability to identify and capitalize on new opportunities to drive growth and innovation.</li></ul>
Project Management Expertise<ul><li>
Proven ability to oversee and manage large-scale, multi-disciplinary digital projects/programs with complex requirements and timelines.</li><li>
Strategic mindset to align digital initiatives with overall business goals and drive measurable outcomes.</li><li>
Experience in managing global, distributed teams across multiple time zones and cultures.</li><li>
Proven ability to define and manage complex contracts and partnerships with key stakeholders.</li><li>
Proactive approach to risk management and issue resolution, ensuring project success.</li><li>
Strong financial acumen to estimate and optimize project profitability.</li><li>
Proficiency with advanced project management methodologies and tools, including Agile, Waterfall, and hybrid approaches.</li><li>
Analytical and problem-solving skills to identify and address complex challenges proactively.</li></ul>
Team Leadership and Development<ul><li>
Proven ability to build and lead high-performing teams of digital experts, fostering a culture of innovation and excellence.</li><li>
Strong leadership skills to inspire and motivate teams to achieve ambitious goals and exceed expectations.</li><li>
Mentorship and coaching skills to develop and empower team members at all levels of their careers.</li><li>
Effective conflict resolution skills to maintain a positive and productive team environment.</li></ul>
Effective Communication and Presentation<ul><li>
Exceptional interpersonal skills to build and maintain strong relationships with C-suite executives and other key stakeholders.</li><li>
Proven ability to communicate complex technical concepts to technical and non-technical audiences clearly and concisely.
</li><li>Influence and persuasion skills to drive consensus and gain buy-in from key stakeholders.</li><li>
Executive-level communication skills to present strategic recommendations and justify investment decisions to senior leadership.</li></ul>
What you bring:<ul><li>
Minimum 10+ years of experience leading digital projects/programs.</li><li>
A minimum of 5 years agency/consultancy experience. 7+ years preferred.</li><li>
Bachelor&rsquo;s degree preferred.</li><li>
Certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), PMI-ACP).</li><li>
Experience and certifications in scaling Agile methodologies across an organization (e.g., SAFe Agilist (SA) or SAFe Practice Consultants (SPC)) preferred.</li></ul>
HZTL offers a wide range of competitive benefits to eligible employees including health, dental, vision, life, retirement plans, paid time off, paid holidays, paid time off to volunteer, paid parental leave, flexible work environment, and more.
The pay range for this full-time position is $130,000 to $155,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on the posting reflects the minimum and maximum target salary for the position across all US locations as of the date of this posting. Within the range, actual offered compensation is dependent upon the individual&rsquo;s work location and additional factors including but not limited to job-related skills, experience, relevant education and training, internal equity among the team, and applicable employment laws. Please note the compensation details in the US role posting reflects base salary only and doesn&rsquo;t include discretionary performance bonus or other incentives (if applicable).
Keywords: Program Manager, Program Management, Program Delivery, Agile, Consulting
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div>

Principal Delivery Manager

Join Horizontal and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Horizontal

About Company

Salesforce Business Architect

Principal Delivery Manager