Qureos Mentor

Hospitality at Work

<div>Overview:
<div>
The Commercial Property Manager is responsible for the comprehensive management and operation of several office buildings in Denver, CO, on behalf of a third-party owner. This role requires a dynamic and organized individual with a proven track record in property management, financial oversight, tenant relations, and facilities operations. The Property Manager will act as the primary liaison between the ownership group, tenants, vendors, and service providers, ensuring high levels of service, operational excellence, and asset optimization.
</div>Responsibilities:
<ul><li>Oversee the daily operations and maintenance of multiple office buildings, ensuring all properties are safe, presentable, and compliant with local, state, and federal regulations.</li><li>
Coordinate preventive maintenance programs, repairs, and building improvements to maximize asset value and tenant satisfaction.</li><li>
Inspect properties regularly to identify needs, address deficiencies, and ensure systems such as HVAC, electrical, plumbing, fire/life safety, elevators, and security are in optimal working order.</li><li>
Manage service contracts and supervise third-party vendors, including janitorial, landscaping, security, and maintenance providers.</li><li>
Develop and implement standard operating procedures for emergency preparedness, building access, and sustainability initiatives.</li><li>
Prepare and manage annual operating budgets, capital expenditure plans, and forecasting for all assigned properties.</li><li>
Track income and expenses, monitor variances, and implement cost controls to achieve or exceed budgeted financial goals.</li><li>
Collect rent, manage accounts receivable, and enforce lease terms in coordination with the owner&rsquo;s policies.</li><li>
Review and approve invoices promptly.</li><li>
Produce regular financial and operational reports for the owner, including budgeting, variance analysis, occupancy/vacancy metrics, and capital project updates.</li><li>
Serve as the primary point of contact for all tenants, fostering positive relationships and responding promptly to inquiries, service requests, and concerns.</li><li>
Coordinate new tenant move-ins and move-outs, ensuring smooth transitions and compliance with building policies.</li><li>
Conduct regular tenant meetings and address issues proactively.</li><li>
Develop and execute tenant engagement initiatives, events, and communications that enhance the tenant experience and promote long-term retention.</li><li>
Mediate and resolve conflicts or disputes professionally, escalating issues to ownership as needed.</li><li>
Maintain accurate records of lease agreements, amendments, and critical dates.</li><li>
Ensure compliance with lease terms, including rent escalations, operating expense pass-throughs, and tenant improvement allowances.</li><li>
Monitor market trends, competitor properties, and rental rates to support strategic leasing initiatives.</li><li>
Ensure all properties comply with relevant building codes, safety standards, and environmental regulations at the city, county, state, and federal levels.</li><li>
Maintain proper documentation and records in accordance with industry standards and owner requirements.</li><li>
Support the coordination of insurance coverage, manage claims, and implement risk mitigation strategies.</li><li>
Stay abreast of changes in property management laws and best practices relevant to commercial properties in Denver, CO.</li><li>
Oversee capital improvement projects, renovations, and major repairs from conception through completion.</li><li>
Solicit bids, select contractors, and monitor project timelines and budgets.</li><li>
Communicate progress and outcomes to ownership, tenants, and other stakeholders.</li><li>
Negotiate, evaluate, and manage service contracts and relationships with third-party vendors.</li><li>
Ensure that all contractors meet insurance and licensing requirements.</li><li>
Monitor vendor performance and conduct regular reviews to ensure service quality and cost-effectiveness.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in business, real estate, or a related field required.</li><li>
Minimum 5 years of experience managing commercial office buildings, preferably for third-party ownership.</li><li>
Knowledge of the Denver real estate market, building codes, and regulatory requirements is highly desirable.</li><li>
Strong financial acumen and experience with budgeting, financial reporting, and lease administration.</li><li>
Excellent interpersonal, written, and verbal communication skills.</li><li>
Proficiency with property management software, Microsoft Office suite, and digital communication tools.</li><li>
Demonstrated leadership, organizational, and problem-solving abilities.</li><li>
Ability to work independently, prioritize multiple tasks, and meet deadlines in a fast-paced environment.</li><li>
Valid driver&rsquo;s license and reliable transportation required for travel between properties.</li><li>
Relevant certifications (e.g., CPM, RPA, or Colorado Real Estate License) are a plus.</li><li>
High degree of professionalism, integrity, and confidentiality.</li><li>
Customer service orientation with a proactive and solution-focused mindset.</li><li>
Attention to detail and commitment to excellence in property operations.</li><li>
Team player with the ability to collaborate effectively with colleagues, vendors, and stakeholders.</li><li>
Adaptability and willingness to embrace new challenges and technologies.</li><li>
Strong negotiation, contract management, and conflict resolution skills.</li></ul><div>
Compensation: $80,000 &ndash; 112,000 per year, plus annual discretionary bonus eligibility. We offer a competitive benefits package for full-time, regular team members that includes group medical, dental, vision, life, and disability benefits, as well as critical illness and accident insurance. Additionally, we provide participation in pre-tax flexible benefits plans for healthcare and dependent care reimbursement, and an employee assistance program. We also offer paid time off, paid holidays, and are proud to offer participation in a 401(k) plan with a company match.</div></div>

Property Manager

<div>Overview:
<div>
The Lead Engineer is a pivotal member of the property management team, performing daily maintenance and repairs services for all mechanical, electrical, plumbing, HVAC, life safety, and energy management systems.
</div>Responsibilities:
<ul><li>Operate, maintain, monitor, and perform preventive, predictive, and corrective maintenance on building equipment, which may include mechanical/HVAC/plumbing systems, electrical/cabling, fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems.</li><li>
Maintain the professional appearance of the property, equipment, engineering spaces, and common areas.</li><li>
Maintain the building lighting system, including element and ballast repairs or replacements.</li><li>
Prepare estimates detailing the amount of time and materials needed for completing tasks. Maintains adequate supplies and tools and orders necessary materials to complete all tasks.</li><li>
Maintain an energy management program to ensure measures are taken to operate all systems most efficiently to keep operating costs at a minimum.</li><li>
Oversee and inspect the work performed by outside contractors. Contracted work may include landscaping, snow removal, remodeling, HVAC, plumbing, and cleaning.</li><li>
Performs work in compliance with standard operating procedures and/or critical work packages, and maintenance work instructions.</li><li>
Performs specialized and complex tasks such as carpentry, electrical, painting, roofing, HVAC, welding, furniture assembly/relocation, and locksmith tasks. Performs inspection of building systems, including fire alarms, HVAC, plumbing, and electrical.</li><li>
Use pc and/or phone/tablet for work order system, email, ESS, and training. Responds to emergencies and customer concerns.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<ul><li>High school diploma or general education degree (GED) and eight or more years&rsquo; experience in electrical systems, refrigeration, HVAC, or equivalent combination of education and experience.</li><li>
Comprehensive knowledge of commercial MEP/HVAC, fire/life safety, electrical, and plumbing systems.</li><li>
Proficiency in Building Automation Systems (BAS), computerized maintenance management systems (CMMS), and energy management platforms.</li><li>
Strong leadership, organizational, and communication skills, with proven ability to motivate and manage a team.</li><li>
Ability to interpret technical drawings, blueprints, and specifications.</li><li>
Familiarity with industry codes and regulations (e.g., OSHA, NFPA, ASHRAE, local building codes).</li><li>
Proficient in Microsoft Office Suite; experience with work order and procurement systems is an asset.</li><li>
Ability to manage multiple priorities and respond quickly to emergencies.</li><li>
Excellent customer service orientation.</li><li>
Flexibility to work after-hours, weekends, or be on-call as building operations demand.</li><li>
Experience with LEED-certified or energy-efficient buildings.</li><li>
Project management experience, particularly in capital project execution.</li><li>
Strong analytical and problem-solving skills.</li><li>
Commitment to continuous improvement and professional development.</li></ul><div>
Compensation: $38.50 - $54.00 per hour, plus annual discretionary bonus eligibility. We offer a competitive benefits package for full-time, regular team members, which includes group medical, dental, vision, life, and disability benefits, as well as critical illness and accident insurance. Additionally, we offer participation in pre-tax flexible benefits plans that include healthcare and dependent care reimbursement, as well as an employee assistance program. We also offer paid time off, paid holidays, and are proud to provide participation in a 401(k) plan with a company match.</div></div>

Lead Engineer

<div>Overview:
<div>
The General Manager will oversee the day-to-day operations, financial performance, tenant relations, and long-term strategy for a CBD office building. This leadership role requires a results-driven professional with proven experience in property management, strong communication skills, and the ability to enhance asset value while ensuring tenant satisfaction and building excellence. The primary objective for the GM is to achieve the highest possible net operating income and operating objectives, without compromising the property's appearance or level of service.</div>
Responsibilities:
<div>
The following duties may be performed personally or through delegation to property staff:</div><ul><li>
Direct and manage all aspects of building operations, including maintenance, security, janitorial services, and capital improvements.</li><li>
Foster strong relationships with tenants, ensuring high levels of satisfaction, addressing inquiries and concerns promptly, and managing lease administration and renewals.</li><li>
Prepare and manage annual budgets, monitor expenses, oversee rent collection, and implement strategies to maximize revenue and minimize costs.</li><li>
Negotiate, supervise, and evaluate contracts with vendors and service providers, ensuring high-quality service delivery and value for cost.</li><li>
Ensure the building operates in compliance with all relevant laws, safety regulations, environmental standards, and corporate policies.</li><li>
Recruit, train, and manage on-site staff, fostering a culture of excellence, accountability, and continuous improvement.</li><li>
Provide regular reports on building performance, occupancy, capital projects, and operational issues to property ownership and senior management.</li><li>
Develop and maintain emergency response plans, train staff, and coordinate with local authorities as needed.</li><li>
Oversee planning, budgeting, and implementation of major building renovations, upgrades, and capital improvements.</li><li>
Drive green building practices, energy management strategies, and sustainability certifications as applicable.</li><li>
Successfully implement the property-specific business plan, including operational/client goals, budgets, and cash flow objectives.</li><li>
Develop and implement cost control procedures to ensure operating costs are within budget guidelines. Purchase supplies, materials, and equipment in accordance with the approved budget.</li><li>
Develop and implement a comprehensive customer service program, including but not limited to personal contact with tenants, resolving issues in a service-oriented manner, and overseeing activities to promote tenant satisfaction. Implement and achieve the Company's customer service program target goals related to the annual Kingsley Customer Service Survey, if applicable.</li><li>
Retain ultimate responsibility for the successful and timely resolution of all after-hours emergencies.</li><li>
Interface with third-party owners, ensuring contract compliance and accurate and timely reporting.</li><li>
Direct and coordinate staff and vendors to ensure prompt resolution of all tenant service requests.</li><li>
Develop and maintain property rules and regulations, building standards, tenant handbook, stacking plans, rent roll, security procedures, emergency preparedness programs, insurance, and tenant information.</li><li>
Oversee the bidding, hiring, and annual review of all contracts in accordance with client requirements, Company policies, and guidelines.</li><li>
Oversee the preparation of all monthly and annual financial reports, operating budgets, business plans, operating expense reconciliations, and other documents in accordance with the management agreement.</li><li>
Contract, coordinate, and ensure timely completion of all tenant improvements, major R&amp;M work, and capital improvement plans.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree from a four-year college or university with 15+ years of directly applicable industry experience.</li><li>
Demonstrated expertise in managing Class A office properties.</li><li>
Strong financial acumen and experience with budgeting and financial reporting.</li><li>
Excellent communication, negotiation, and interpersonal skills.</li><li>
Proficiency with property management software and Microsoft Office Suite.</li><li>
Professional certification such as CPM, RPA, or equivalent is a plus.</li><li>
Ability to write reports, business correspondence, and procedural manuals.</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>
Ability to accomplish directives with minimal supervision and must show consistent follow-through.</li><li>
Proficiency with Microsoft Word, Excel, and Outlook required.</li></ul><div>
Compensation: $125,000 - $203,000 per year, plus eligibility for annual discretionary bonus. We offer a competitive benefits package for full-time, regular team members, which includes group medical, dental, vision, life, and disability benefits, as well as critical illness and accident insurance. Additionally, we offer participation in pre-tax flexible benefits plans that include healthcare and dependent care reimbursement, as well as an employee assistance program. We also offer paid time off, paid holidays, and are proud to offer participation in a 401(k) plan with a company match.</div></div>

General Manager

<div>Overview:
<div>
The Assistant Property Manager plays a pivotal role in supporting the management and operational oversight of a commercial office portfolio owned by a third-party investor or ownership group. This position is responsible for assisting in all aspects of property management, including tenant relations, building operations, financial administration, and vendor management. The Assistant Commercial Property Manager works closely with the Senior Property Manager and property management team to ensure the portfolio&rsquo;s properties are maintained to high standards, all tenant needs are addressed promptly, and ownership objectives are met.</div>
Responsibilities:
<ul><li>Provide excellent customer service and cultivate positive relationships with current and prospective tenants.</li><li>
Assist with the preparation and distribution of tenant communications, newsletters, and notifications regarding building operations and events.</li><li>
Track service requests and ensure completion within established timeframes; follow up with tenants to ensure satisfaction.</li><li>
Help organize and participate in tenant appreciation events and engagement initiatives.</li><li>
Support the daily operations of the building(s), ensuring all facilities are clean, safe, and function efficiently.</li><li>
Conduct regular property inspections and document findings, report maintenance issues or hazards to the Senior Property Manager.</li><li>
Assist in overseeing building maintenance, janitorial, landscaping, and security services provided by third-party vendors.</li><li>
Coordinate with contractors and vendors for routine maintenance, repairs, and capital improvement projects; monitor progress and quality of work.</li><li>
Ensure compliance with safety regulations, building codes, and company standards.</li><li>
Process accounts payable and receivable, ensuring invoices are coded and submitted accurately and on time.</li><li>
Assist in the preparation of monthly financial reports, operating budgets, and variance analyses for the property or portfolio.</li><li>
Track rent collections, monitor delinquencies, and follow up with tenants as needed to resolve outstanding balances.</li><li>
Help maintain accurate records of tenant leases, amendments, and rent escalations in property management software.</li><li>
Assist in soliciting bids and proposals for building services and supplies; help evaluate vendor performance and pricing.</li><li>
Maintain files on all contracts, insurance certificates, and compliance documentation.</li><li>
Monitor contract renewals and expiration dates, notifying the Senior Property Manager of upcoming deadlines.</li><li>
Provide general administrative support to the property management team, including answering phones, managing emails, and scheduling appointments.</li><li>
Prepare correspondence, meeting agendas, meeting minutes, and presentation materials as required.</li><li>
Maintain organized digital and physical files for all property-related documentation.</li><li>
Assist with onboarding new team members or temporary staff as needed.</li><li>
Assist in ensuring properties comply with local laws, zoning ordinances, and environmental regulations.</li><li>
Help coordinate periodic audits, fire/life safety inspections, and emergency drills.</li><li>
Support the implementation of risk management strategies, including incident reporting and investigation.</li><li>
Attend regular team meetings and training sessions.</li><li>
Perform other duties as assigned by the Senior Property Manager or Director of Property Management.</li><li>
Other tasks as assigned.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in business, real estate, property management, or a related field preferred; relevant work experience may substitute for education.</li><li>
1-3 years of experience in commercial property management, real estate, or a related sector.</li><li>
Familiarity with commercial office properties and building systems (HVAC, elevators, security, etc.) is highly desirable.</li><li>
Experience with Yardi is strongly preferred but not required</li><li>
Must be able to work under pressure and meet deadlines during peak periods.</li><li>
Working knowledge of web-based work order systems, such as Angus, Facility Manager, Building Engines, ETS, or similar, is a plus.</li><li>
Excellent interpersonal, communication, and customer service skills.</li><li>
Strong organizational and time-management abilities, with attention to detail and accuracy.</li><li>
Ability to prioritize, multitask, and proactively solve problems in a fast-paced environment.</li><li>
Basic understanding of commercial leases, budgeting, and financial reporting.</li><li>
Capacity to work both independently and as part of a collaborative team.</li><li>
Valid driver&rsquo;s license and ability to travel between properties as needed.</li></ul><div>
Compensation: $35.10 - $42.55 per hour, plus annual discretionary bonus eligibility. We offer a competitive benefits package for full-time, regular team members that includes group medical, dental, vision, life and disability benefits, critical illness and accident insurance. Additionally, we provide participation in pre-tax flexible benefits plans for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off, paid holidays, and are proud to offer participation in a 401(k) plan with a company match!</div></div>

Assistant Property Manager

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Hospitality at Work

ABOUT_COMPANY

Property Manager

Lead Engineer

General Manager

Assistant Property Manager