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Hot N Spicy Pvt Ltd

Job description:Position Title: Restaurant Shift ManagerJob Location: Defence Phase 5 &amp; 6 , Tower, Malir, North NazimabadJob Description:As the Restaurant Shift Manager, you will be responsible to manage shifts within the restaurant as detailed by the operations and branch manager and to maintain the highest possible standards of customer service, product quality and restaurant cleanliness.Key Responsibilities:<ul><li>To carry out QSC (Quality, Service &amp; Cleanliness) checks including meat cook outs.</li><li>To ensure regular travel paths to monitor shift control and to identify and correct service, product or quality issues.</li><li>To ensure all food and equipment is prepared in time for the restaurant opening or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.</li><li>To draw up and implement staff positioning plans through a shift.</li><li>To ensure correct stock levels of product during shift with special attention to peak times to assist with service times.</li><li>To ensure that all equipment is kept within hygiene standards required.</li><li>To ensure all accidents or incidents in the restaurant are reported fully.</li><li>Manage safe controls and ensure all cash is accounted for within the Company Cash Policy.</li><li>Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff.</li><li>Resolve customer complaints promptly.</li><li>Provide on-the-job training to new staff and corrective training to all staff</li></ul>Qualifications:<ul><li>Intermediate or Bachelor's degree</li><li>Good communication and negotiation abilities.</li><li>Knowledge of food safety and sanitation regulations.</li><li>Proficiency in restaurant management software and MS Office applications.</li><li>Night shift preferred</li></ul>If you're passionate about the restaurant industry and possess the necessary skills and experience, we invite you to join our team and help us continue to delight our customers and drive business success. Apply todayJob Type: Full-timeWork Location: In person

Restaurant Shift Manager

Job descriptionPosition Title: Restaurant Branch ManagerJob Location: Defence phase 5 khadda MarketJob Description:As the Restaurant Branch Manager, you will be responsible for the overall management and performance of the restaurant branch. Your primary objective will be to ensure the smooth operation of the restaurant while delivering outstanding customer service and driving profitability.Key Responsibilities:Operations Management:<ul><li>Oversee the day-to-day operations of the restaurant, including staffing, inventory management, and customer service.</li><li>Ensure compliance with company policies, procedures, and food safety standards.</li><li>Implement strategies to optimize efficiency and productivity.</li></ul>Staffing and Training:<ul><li>Recruit, train, and supervise restaurant staff, including servers, cooks, and support staff.</li><li>Foster a positive work environment and provide ongoing coaching and development opportunities.</li></ul>Customer Service:a. Maintain high standards of customer service and satisfaction.b. Address customer complaints and resolve issues promptly and effectively.c. Implement initiatives to enhance the overall dining experience.Quality Control:<ul><li>Uphold the highest standards of food quality, cleanliness, and sanitation.</li><li>Conduct regular inspections and audits to ensure compliance with health and safety regulations.</li><li>Implement corrective actions to address any issues or deficiencies.</li></ul>Qualifications:<ul><li>Intermediate or Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not mandatory).</li><li>Proven experience in restaurant management, with a minimum of 1 year in a leadership role.</li><li>Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.</li><li>Excellent communication and negotiation abilities.</li><li>Solid understanding of financial management principles and practices.</li><li>Knowledge of food safety and sanitation regulations.</li><li>Proficiency in restaurant management software and MS Office applications.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Type: Full-timeWork Location: In person

Restaurant Branch Manager

Job Summary:We&rsquo;re currently looking for an IT Support Officer to join our team. The ideal candidate will provide day-to-day technical assistance to staff, resolve hardware, software, and network issues, and ensure smooth system performance. This role involves installing and maintaining computer systems, updating software, and keeping detailed records of technical issues and solutions. The IT Support Officer will also collaborate with other departments to meet organizational IT needs efficiently.Key Responsibilities:<ul><li>Provide day-to-day technical support to staff</li><li>Troubleshoot hardware, software, and networking issues</li><li>Install and configure computer systems and applications</li><li>Maintain system performance and updates</li><li>Keep documentation of issues and solutions</li><li>Coordinate with other departments to ensure IT needs are met</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Software Engineering, Computer Science, or a related field</li><li>1 to 2 years of experience in IT Support</li><li>Good understanding of networking concepts (LAN/WAN, IP addressing, routers, etc.)</li><li>Should be able to handle software-related issues (installation, troubleshooting, updates, etc.)</li><li>If you have knowledge of any programming language, that will be considered a plus point</li><li>Must have strong problem-solving skills and a proactive approach</li></ul>Duty Time: 10 hours per dayWorking Days: Monday to SaturdayOff Days: 4 off per month (Alternative Sundays included)Food: Provided by the companyLocation: Khadda Market, Defence Phase 5, KarachiJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support Officer

Job Overview:We're currently looking for an Head of Audit to join our restaurant industry team, responsible for conducting financial audits, analyzing financial statements, and evaluating internal controls. The ideal candidate will have financial auditing experience, knowledge of accounting standards, and excellent analytical and communication skills&#8203;key Responsibilities:<ul><li>Conduct financial audits and reviews</li><li>Analyze financial statements and records</li><li>Evaluate internal controls and risk management</li><li>Identify areas for improvement</li><li>Provide recommendations on financial reporting and compliance</li><li>Collaborate with management to implement audit findings</li><li>Ensure compliance with accounting standards and regulatory requirements</li><li>Review and assess operational efficiency</li><li>Conduct audits of inventory/stock levels of packaged food products</li><li>Conduct audit of payroll</li></ul>Qualifications&amp; Required Skills<ul><li>Education: CA / CMA Finalist or a related certification</li><li>Experience: Minimum of 4-5 years of experience in a similar role.</li><li>&#8203; Financial auditing experience</li><li>Knowledge of accounting standards and regulatory requirements</li><li>Analytical and problem-solving skills</li><li>Excellent communication and reporting skills</li><li>Organizational and time management skills</li><li>Strong &#8203;understanding of financial systems and processes</li></ul>Job Type: Full-timeWork Location: In person

Head of Audit

Job Opportunity: Finance ExecutiveWe are looking for a skilled Finance Executive to join our team. In this role, you&rsquo;ll play a critical part in managing a wide range of financial responsibilities, including reconciliations, payroll audits, inventory tracking, vendor payments, and financial reporting.Key Responsibilities:Perform advances reconciliations, payroll audits, payroll comparisons.Oversee and manage inventory and stock working, ensuring accurate tracking and adjustments.Reconcile bank statements and oversee vendor reconciliations.Prepare detailed vendor payment sheets, issue cheques, and manage accounts payable and receivable.Support audit processes by preparing consolidated and branch-specific adjustment sheets.Qualifications:Proven experience in a similar role with a strong understanding of payroll, reconciliation, and audit processes.Proficiency in Excel, including advanced formulas and data management.Strong analytical skills and attention to detail.Ability to work independently and as part of a team to meet deadlines.If you&rsquo;re ready to bring your accounting expertise to a growing company, we encourage you to apply. Join us and contribute to efficient and effective financial operations.Education: MBA Finance or ACCA part qualifiedExperience: Minimum 1-2 years of Relevant ExperienceJob Type: Full-timeJob Type: Full-time

Finance Executive

Job Description: Hot N Spicy is hiring a Feedback Supervisor to oversee and manage customer feedback through call monitoring and reporting. This role focuses on evaluating recorded customer calls to ensure service quality, identifying recurring issues, and supporting performance improvement across branches. The supervisor will not be interacting with customers directly but will play a key role in analyzing voice feedback and guiding corrective actions.Key Responsibilities:<ul><li>Listen to and evaluate recorded customer calls from various branches.</li><li>Identify service gaps, complaints, or areas of improvement based on feedback.</li><li>Maintain a detailed log of issues and suggestions received via calls.</li><li>Coordinate with relevant departments or managers to ensure timely resolution of concerns.</li><li>Generate weekly and monthly reports summarizing feedback trends and recommended improvements.</li><li>Provide internal feedback to teams for training or service enhancement purposes.</li></ul>Requirements:<ul><li>Matric or Intermediate qualification required (higher education is a plus).</li><li>Experience in call monitoring, customer service, or quality control is preferred.</li><li>Strong listening and analytical skills.</li><li>Proficiency in MS Excel and basic computer operations.</li><li>Ability to work independently and handle sensitive information professionally.</li></ul>Job Type: Full-timeWork Location: In person

Feedback Supervisor

Join Hot N Spicy Pvt Ltd and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.