Urwah Admin

Hotel Indigo

<div>About Us
Hotel Indigo Naperville Riverwalk embodies the area's rustic charm and artistic spirit. Boutique shops, cozy eateries, and local art with wood tones and antique touches showcase the historic neighborhood&rsquo;s unique character.
Dive into 19th-century life at Naper Settlement, stroll along the stunning Riverwalk, and visit Dick Tracy's bronze statue, a tribute to Naperville&rsquo;s past. Just steps from dozens of shops and restaurants, explore Downtown Naperville or immerse yourself in history at Naper Settlement.
Enjoy diverse dining at our six hotel restaurants. Stay active in our 24-hour fitness center, unwind in our luxurious spa, and sip handcrafted cocktails at Plank Bar and Kitchen. Host meetings and events in our versatile venues and enjoy free parking, free Wi-Fi, and group rates. At Hotel Indigo Naperville Riverwalk, history, art, and modern comfort come together for an unforgettable stay.
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you&rsquo;ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You&rsquo;ll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities<ul><li>
Be the warm welcome that kicks off a memorable guest experience.
</li><li>Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
</li><li>Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
</li><li>Handle cash and credit transactions.
</li><li>Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
</li><li>Stay one step ahead of guests&rsquo; needs &ndash; record and act on their preferences, and handle their messages, requests, questions and concerns.</li><li>
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
</li><li>Stay safe all the time. Following our safety procedures, you&rsquo;ll report all incidents and wear any protective gear needed.
</li><li>Take pride in your appearance and place as a brand ambassador.
</li><li>Always know what events and activities are on the day&rsquo;s schedule.
</li><li>Jump into other ad-hoc duties when your colleagues need your help.</li></ul>
Key Skills &amp; Experiences<ul><li>
Communication skills - guests will need to come to you with concerns as well as compliments, so you&rsquo;ll be easy to talk to.
</li><li>Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
</li><li>Fluency in the local language - extra language skills would be great, but not essential.
</li><li>Literate and tech-savvy - you&rsquo;ll need a good grasp of reading, writing, basic math and computers</li><li>
Flexibility - night, weekend and holiday shifts are all part of the job.
</li><li>You&rsquo;ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
</li><li>Experience - ideally you&rsquo;ll have spent at least one year in a front desk or guest service position.
</li><li>Strength - sometimes you&rsquo;ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.</li></ul>
The hourly pay rate for this role is $18.00
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
<ul>
<li>The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.</li>
<li>No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li>
<li>EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.</li>
<li>If you require reasonable accommodation during the application process, please click here.</li>
<li>IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.</li>
<li>If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.</li></ul></div>

Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk

<div>About Us

A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo &reg;, we do more than satisfy our guest&rsquo;s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Every day brings discoveries, fresh ideas, and unexpected journeys.

So, just like our hotels, no two colleagues are the same. So, we&rsquo;re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo&reg; hotels, we&rsquo;re excited to meet spirited characters who can delight the most curious guests.
Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliffside pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.

Are you ready to join our pre-opening team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe?

Seeking a Guest Experience Supervisor extraordinaire! Are you a charismatic, detail-oriented professional with a passion for creating unforgettable experiences? Join our team as a Guest Experience Supervisor and unlock new heights of hospitality excellence.

We are looking for a talented individual who thrives in a fast-paced environment and possesses exemplary leadership skills. As the Guest Experience Supervisor, you will be responsible for ensuring our guests' comfort and satisfaction from arrival to departure.

A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:
<ul><li>Supervising a team of dedicated guest service agents, ensuring they deliver personalized and attentive experiences.</li>
<li>Managing guest requests and preferences, ensuring prompt and efficient resolution.</li>
<li>Collaborating with various departments to ensure seamless operations and exceed guest expectations.</li>
<li>Training and motivating staff to maintain our high standards of service excellence.</li>
<li>Implementing innovative strategies to enhance guest experience and build lasting relationships.</li>
<li>Assisting with administrative tasks and documentation to maintain accuracy and efficiency.</li>
</ul>
What do we need from you?
<ul>
<li>Minimum 2 years experience in a hotel guest service role.</li>
<li>Strong communication and interpersonal skills to engage with guests and team members.</li>
<li>Exceptional problem-solving abilities to handle any guest-related concerns effectively.</li>
<li>Proven leadership skills to motivate and guide your team to success.</li>
<li>Attention to detail, ensuring the highest standard of service is consistently met.</li>
<li>Ability to work flexible shifts, including weekends and holidays.</li>
</ul>
What you can expect from us?

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our wellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.<div>
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.</div> 
<div>
 
</div><div>Bring your story, to inspire new ones.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Experience Supervisor

<div>Description:

Job Description:
*This role will be full-time, 5 days per week, weekends are a must, weekdays can fluctuate with intent to create a set schedule* $10/hr. + tips
Breakfast Servers are responsible for taking orders and serving food and beverages to guests while ensuring top-notch customer service and professionalism. Cleans and sets up assigned tables the guests have departed. Must know menu prices, daily specials, all menu items (preparation, ingredients). Some food prep responsibilities, in addition to the server responsibilities. Servers play a large role in creating a welcoming atmosphere and guest satisfaction.
Requirements:

Duties/Responsibilities: 
Prepare restaurant tables with special attention to sanitation and order. 
Attend to customers upon entrance to the restaurant. 
Present menus and be knowledgeable of menu contents, recipes, and restaurant offerings. 
Serve and assist customers with selecting food/beverages as needed. 
Verify guests identification to ensure they meet age requirements for alcohol consumption. 
Have basic knowledge of menu prices, composition of items, preparation techniques, and time of preparation. Must be familiar with daily specials and offers to guests. 
Make suggestions based on guest preferences. 
Take and serve food/drinks orders. 
Arrange table settings. 
Keep tables clean and tidy at all times. 
Deliver checks and collect payments. 
Return to each table periodically to ascertain whether additional items are desired. 
Cooperate and communicate with all serving and kitchen staff. 
Adhere to all relevant health department rules/regulations and all customer service guidelines. 
Dress in appropriate event staff uniform at all times, while also maintaining professional appearance. 
Refill condiments and server station supplies at end of each shift. May require performing other shift closing tasks to be determined by Director of Food &amp; Beverage. 
Adhere to all Health Department rules and regulations and brand standards. 
Must be responsible for security of guests, fellow employees and hotel assets. 
Must have completed required brand training program. 
Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests. 
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. 
Act with the highest level of integrity in every decision.
Required Skills/Abilities: 
Courteous and attentive to guests. 
Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights. 
Must be able to communicate effectively by writing, telephone and personal meeting situations. 
Must have an outgoing, pleasant personality. 
Must be neat in appearance at all times. 
Must be able to work a flexible schedule including weekends and Holidays. 
Must be honest and work well with others.
Education and Experience: 
Experience as a server is preferred.
Physical Requirements: 
Stand/walk on feet for 8 hours and work in a restrictive space/environment. 
Finger dexterity to type, to write, and work on a computer or micros machine. 
Must speak in a clear, understandable voice and hear at a basic level, and understand English. 
Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.
Note: 
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.</div>

Breakfast Server - Indigo

<div>Role Purpose

After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling bartender? As the friendly face of our hotel bars, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences.

Key Accountabilities
<ul>
<li>Creating a warm and welcome to everyone and setting the tone for each guest's experience.</li>
<li>Prepare and serve drinks to high standards, and highlight promotions to guests.</li>
<li>Work with your restaurant colleagues to offer a seamless food service.</li>
<li>Set up your bar - stock up on all the supplies you'll need, manage your inventory and make sure all your equipment works.</li>
<li>Change beer barrels.</li>
<li>Look after your bar - keep it clean and tidy and make sure the alcohol is always secure.</li>
<li>Handle cash and credit transactions.</li>
<li>Look smart - wear your uniform with pride.
</li><li>Be ready to jump into other ad-hoc duties when your colleagues need your help.</li>
<li>Always follow safety procedures.</li>
</ul>
Key Skills &amp; Experiences
<ul>
<li>Fitness - you'll be on your feet most of the day with lots of bending and kneeling.</li>
<li>Strength - sometimes you'll need to lift, push and pull big objects like barrels and crates up to 50lbs (23 kg).</li>
<li>Literate - you'll need a good grasp of reading, writing and basic maths.</li>
<li>Flexible - night, weekend and holiday shifts are all part of the job.</li>
<li>Experienced - you'll know how to prepare a wide range of drinks. Ideally with formal bartending training.</li>
<li>Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language.</li>
<li>Articulate - a great communicator, you'll be warm, welcoming and easy to talk to.</li>
</ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
<ul>
<li>The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.</li>
<li>No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li>
<li>If you require reasonable accommodation during the application process, please click here.</li>
<li>IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.</li>
<li>If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.</li></ul></div>

Bartender (H09)

Join Hotel Indigo and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hotel Indigo

About Company

Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk

Guest Experience Supervisor

Breakfast Server - Indigo

Bartender (H09)