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We are seeking an experienced Zoho Support Automation Specialist to design, implement, and manage a complete Zoho Live Chat and Ticketing support system. This is a remote role supporting our UK-based organisation and its clients.The ideal candidate will have hands-on experience with Zoho SalesIQ, Zoho Desk, and Zoho CRM, and will be able to set up, automate, and maintain a full customer support project from scratch.Key Responsibilities:<ul><li>Set up Zoho SalesIQ (Live Chat) and Zoho Desk (Ticketing System) from scratch</li><li>Create and manage automated workflows, SLAs, escalation rules, and ticket categories</li><li>Configure chat rules, triggers, bots, and canned responses</li><li>Integrate Zoho Live Chat with Zoho Desk, CRM, website, and email systems</li><li>Customise dashboards, reports, and performance metrics</li><li>Maintain and optimise the system for speed, reliability, and user experience</li><li>Troubleshoot and resolve technical issues efficiently</li><li>Train internal teams on using Zoho Live Chat and Ticketing tools</li><li>Ensure compliance with UK data protection standards (GDPR awareness)</li></ul>Required Technical Skills:<ul><li>Proven hands-on experience with Zoho SalesIQ &amp; Zoho Desk</li><li>Experience in setting up Zoho support projects from scratch</li><li>Strong knowledge of workflow automation, blueprints, chatbots, and triggers</li><li>Familiarity with Zoho CRM integrations</li><li>Understanding of customer support processes and best practices</li><li>API integration experience (preferred)</li><li>Experience creating dashboards, reports, and SLA management</li></ul>Required Experience &amp; Soft Skills:<ul><li>Minimum 4&ndash;6 years of relevant experience in a similar Zoho support automation role</li><li>Strong problem-solving and communication skills</li><li>Ability to manage multiple workflows and live support environments</li><li>Attention to detail and a systematic approach to automation</li><li>Ability to work independently in a remote setup</li></ul>Mandatory Application Requirement:<ul><li>Applicants must share details of previous Zoho projects they have worked on in the same capacity.</li><li>Experience in a similar Zoho support automation role is strictly required.</li></ul>Highly Preferred:<ul><li>Experience working with UK clients or within the UK market</li><li>Zoho certification (SalesIQ, Desk, or CRM)</li><li>Experience in SaaS, eCommerce, or service-based support environments</li></ul>How to Apply:If you have proven experience in building and managing Zoho Live Chat and Ticketing systems from scratch, please apply with your updated CV and details of relevant Zoho projects.Job Types: Part-time, Temporary, ContractApplication Question(s):<ul><li>Do you have hands-on experience with Zoho SalesIQ and Zoho Desk?</li><li>Have you set up a complete Zoho Live Chat &amp; Ticketing system from scratch before?</li><li>Have you created automated workflows, SLAs, escalation rules, and chat triggers in Zoho?</li><li>Do you have experience integrating Zoho Live Chat with CRM, websites, or email systems?</li><li>Are you able to work remotely and support UK business hours when required?</li><li>Please provide details of Zoho projects you have worked on in a similar capacity. Include tools used (SalesIQ, Desk, CRM), key automations, and your specific responsibilities</li></ul>Experience:<ul><li>Zoho Develoment: 4 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: Remote

Zoho Support Automation Specialist

We are seeking a highly skilled, creative, and detail-oriented Web Developer to design, develop, optimise, and maintain modern company websites. This is a fully remote role supporting our growing organisation and UK-based clients.You will be responsible for building fast, secure, visually appealing, and user-friendly websites while ensuring excellent performance across all devices.Key Responsibilities:<ul><li>Design and develop high-quality, responsive websites from concept to deployment</li><li>Convert UI/UX designs into fully functional web pages</li><li>Maintain, update, and improve existing websites</li><li>Ensure cross-browser and cross-device compatibility</li><li>Implement SEO best practices, including on-page optimisation and technical SEO</li><li>Optimise website performance for speed, scalability, and security</li><li>Integrate third-party APIs, plugins, and tools</li><li>Collaborate closely with design, marketing, and content teams</li><li>Troubleshoot, debug, and resolve technical issues efficiently</li><li>Manage hosting, backups, updates, and website security patches</li><li>Ensure compliance with UK data protection standards (GDPR awareness)</li></ul>Required Technical Skills:<ul><li>Strong command of HTML5, CSS3, JavaScript (ES6+)</li><li>Hands-on experience with WordPress (custom themes &amp; plugins) or other CMS platforms</li><li>Experience with PHP and MySQL</li><li>Knowledge of front-end frameworks/libraries (such as React, Vue, or jQuery)</li><li>Experience with responsive design frameworks (Bootstrap, Tailwind, etc.)</li><li>Understanding of technical SEO, schema markup, and Core Web Vitals</li><li>Familiarity with Git/version control systems</li><li>Knowledge of website performance optimisation tools (GTmetrix, PageSpeed, etc.)</li><li>Experience with web hosting environments, cPanel, FTP, and DNS management</li></ul>Required Experience &amp; Soft Skills:<ul><li>Proven experience as a Web Developer with a strong, verifiable portfolio</li><li>Strong eye for design, layout, and user experience</li><li>Ability to manage multiple projects and tight deadlines</li><li>Excellent problem-solving and communication skills</li><li>Ability to work independently in a fully remote environment</li><li>Creative mindset with strong attention to detail</li></ul>Mandatory Application Requirement:<ul><li>Applicants must submit valid and strong portfolio links with their application. Applications without portfolio links will not be considered.</li></ul>Highly Preferred (Strong Advantage):<ul><li>Experience working with UK clients or within the UK market</li><li>Familiarity with UK accessibility standards and best practices</li><li>Understanding of conversion rate optimisation (CRO)</li></ul>How to Apply:If you are passionate about creating fast, secure, and visually impressive websites, please apply with your updated CV and verified portfolio links.We look forward to hearing from you.Job Types: Part-time, Temporary, ContractApplication Question(s):<ul><li>Do you have proven hands-on experience as a Web Developer?</li><li>Have you worked on live projects using WordPress or other CMS platforms?</li><li>Do you have experience working with UK clients or UK-based projects?</li><li>Are you comfortable working remotely and meeting UK time zone deadlines?</li><li>Please share your valid portfolio website or live project links (applications without portfolio links will not be considered)</li></ul>Experience:<ul><li>Webb Development: 4 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: Remote

Web Developer

About the RoleWe are seeking an experienced and highly adaptable SEO Expert to work on an ad-hoc basis with our UK-based client. This role requires someone who is confident working in a fast-paced environment, can handle complex SEO challenges, and stays ahead of the curve with the latest industry and AI-driven trends. You should be able to take ownership of tasks and deliver results efficiently .Key Responsibilities<ul><li>Conduct comprehensive keyword and intent-based research, including AI-assisted keyword clustering and competitive analysis.</li><li>Optimise on-page elements such as metadata, headings, internal linking, images, schema markup, and overall site architecture.</li><li>Develop and execute ethical, modern link-building strategies that align with current search engine guidelines.</li><li>Monitor and evaluate performance using tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, and other advanced SEO platforms.</li><li>Analyse ranking fluctuations, identify technical issues, and provide clear, data-driven solutions for improvements.</li><li>Stay up-to-date with Google algorithm changes, evolving ranking factors, E-E-A-T guidelines, and the latest SEO practices.</li><li>Understand how AI-generated content is evaluated by search engines and implement strategies to ensure AI content remains high-quality, compliant, and rank-worthy.</li><li>Collaborate with designers, developers, and content teams to ensure SEO is fully integrated across all digital channels.</li><li>Produce clear, concise performance reports and recommendations for continual growth.</li></ul>Requirements<ul><li>Proven experience as an SEO Expert/Specialist with a strong track record of increasing organic traffic and improving rankings.</li><li>Up-to-date knowledge of AI in SEO, including AI content detection challenges, optimisation strategies, prompt-driven content planning, and modern ranking considerations.</li><li>Strong understanding of technical SEO, including crawlability, indexing, site speed, Core Web Vitals, JavaScript rendering, and structured data.</li><li>Ability to diagnose and resolve complex SEO issues quickly and independently.</li><li>Excellent command of English with strong communication and reporting skills.</li><li>Ability to multitask and perform effectively in a fast-paced, deadline-driven environment.</li><li>A high level of attention to detail and the ability to follow established processes.</li><li>Must have an extensive portfolio of successful SEO projects, case studies, results, or examples of past work.</li></ul>Education &amp; Experience<ul><li>Degree in Marketing, Communications, Digital Media, or a related field is preferred.</li><li>Minimum 3 years of hands-on SEO experience.</li><li>Experience working remotely or on an ad-hoc basis is beneficial.</li></ul>Diversity &amp; InclusionWe are an equal opportunities employer and celebrate diversity. We welcome applicants of all backgrounds, regardless of race, gender, age, disability, religion, or identity.How to ApplyIf you believe you are the right fit for this role, please submit your CV, portfolio, and a short cover letter explaining why you would be an excellent match.We look forward to hearing from you.Job Type: Part-timeApplication Question(s):<ul><li>Have you previously worked with UK or US-based clients?</li><li>Please share your portfolio link showcasing your SEO results, case studies, or past client work.</li><li>Are you experienced in optimising and ranking AI-generated content according to the latest Google guidelines (E-E-A-T, helpful content standards, etc.)?</li><li>Do you have proven experience as an SEO Expert, with a track record of improving organic search traffic and search engine rankings?</li><li>Do you have familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, and SEMRush?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>fluent english (Required)</li></ul>License/Certification:<ul><li>SEO Certification (Required)</li></ul>Work Location: Remote

SEO Expert

Join HRIT Hunters and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HRIT Hunters

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Zoho Support Automation Specialist

Web Developer

SEO Expert