Qureos Mentor

HUB International

<div><div>Ignite your potential. Impact what matters.</div><div><div><div><div><div><div><div><div><div>
Hi &ndash; we&rsquo;re HUB, we&rsquo;re more than an insurance broker &ndash; we&rsquo;re a network of doers with diverse stories and a shared goal: to support our clients and communities. Great work happens when people come together, which is why we build teams where every voice is valued, ideas are encouraged, and growth is supported. 
Are you ready to launch your career in insurance brokerage? Join HUB International&rsquo;s U.S. award-winning Internship Program!
As an intern at HUB, you&rsquo;ll be part of our collaborative culture where your contributions matter and your growth is supported. This internship is specifically designed to give you exposure to the many career opportunities within the fast-growing insurance brokerage industry.
You&rsquo;ll gain hands-on experience working alongside our Commercial Lines, Personal Lines, Employee Benefits, or Retirement &amp; Private Wealth teams, learning the ins and outs of our business while exploring areas like client service, sales, and more.
Throughout the program, you&rsquo;ll learn directly from industry experts across risk, insurance, employee benefits, retirement, and wealth management, building both your professional skills and the foundation for a successful future career. 
Full-time, paid, June to August (10-week) internship working out of our Scottsdale, AZ location. 
Program Highlights<ul><li>
Full-Time Pathway: Our program is strategically designed to identify and nurture exceptional talent. Top-performing interns will have the opportunity to pursue full-time roles across HUB&rsquo;s United States branches nationwide, after graduation.</li><li>
Network with Industry Leaders: Collaborate with seasoned professionals ready to share their knowledge and expertise. Through our Speaker Series, you&rsquo;ll hear directly from industry leaders while building connections with interns and professionals across the United States, gaining nationwide networking opportunities and a truly hands-on industry experience.</li><li>
Meaningful Projects: Make an impact from day one by contributing your ideas to important projects. Collaborate with peers on research initiatives and present your recommendations to an Executive Panel.</li><li>
Professional Development: Participate in workshops, seminars, and networking events designed to enhance your communication, problem-solving, and leadership skills.</li><li>
Mentorship: Receive personalized guidance from mentors who will support your growth, answer your questions, and help you navigate the insurance industry.</li><li>
Beyond the Office Experience: Enjoy field trips, volunteer initiatives, and social events that foster camaraderie. Experience how the industry applies to the world around us, give back to the community, and unwind with fellow interns during memorable activities.</li></ul>
Day-to-Day Responsibilities May Include:<ul><li>
Client Engagement: Collaborate with our sales and service teams to work with clients and communities across the United States to understand unique regional needs.</li><li>
Policy Administration: Gain hands-on experience in managing policies, endorsements, renewals, data management, and assisting in claims processing.</li><li>
Market Research: Support analysis of United States insurance markets and regional trends.</li><li>
Technical Training: Participate in workshops and training sessions to strengthen your skills and industry knowledge.</li><li>
Reporting: Prepare reports and presentations to communicate project updates, findings, and recommendations to internal stakeholders.</li></ul> 
What you will bring to the role<ul><li>
College students with a Fall 2026 or Spring 2027 graduation.</li><li>
A positive attitude and enthusiasm to learn about the insurance industry.</li><li>
Excellent verbal &amp; written communication skills</li><li>
Strong organizational skills, adept at prioritizing and handling multiple tasks.</li><li>
A collaborative team player with a desire to help others.</li><li>
Independent and self-motivated, capable of autonomous work</li></ul> 
Why Join HUB? What makes us different than all the rest?
Our Vision: To be everywhere risk exists &ndash; today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities. 
Our Core Values:<ul><li>
Entrepreneurship: We encourage innovation and educated risk-taking.</li><li>
Integrity: We do the right thing every time.</li><li>
Teamwork: We work together to maximize results.</li><li>
Accountability: We measure and take responsibility for outcomes.</li><li>
Service: We serve clients, communities, and colleagues.</li></ul>
Ready to kickstart your career? Join HUB&rsquo;s Internship Program and gain hands-on experience, mentorship, and professional development in one of the fastest-growing industries. Apply today and take the first step toward building your future with HUB! 
Culture and Belonging: Our Commitment
At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know&mdash;we&rsquo;re here to support you. At HUB, building an inclusive workplace isn&rsquo;t just part of what we do&mdash;it&rsquo;s at the heart of who we are.</div></div></div></div></div></div></div></div></div>
Department Account Management &amp; Service
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

HUB International Internship Program Summer 2026

<div>Are you ready to launch your career in insurance brokerage? Join HUB International&rsquo;s U.S. award-winning Internship Program!
As an intern at HUB, you&rsquo;ll be part of our collaborative culture where your contributions matter and your growth is supported. This internship is specifically designed to give you exposure to the many career opportunities within the fast-growing insurance brokerage industry.
You&rsquo;ll gain hands-on experience working alongside our Commercial Lines, Personal Lines, Employee Benefits, or Retirement &amp; Private Wealth teams, learning the ins and outs of our business while exploring areas like client service, sales, and more.
Throughout the program, you&rsquo;ll learn directly from industry experts across risk, insurance, employee benefits, retirement, and wealth management, building both your professional skills and the foundation for a successful future career.
Full-time, paid, June to August (10-week) internship working out of our Coral Gables, Florida branch.
Program Highlights<ul><li>
Full-Time Pathway: Our program is strategically designed to identify and nurture exceptional talent. Top-performing interns will have the opportunity to pursue full-time roles across HUB&rsquo;s United States branches nationwide, after graduation.</li><li>
Network with Industry Leaders: Collaborate with seasoned professionals ready to share their knowledge and expertise. Through our Speaker Series, you&rsquo;ll hear directly from industry leaders while building connections with interns and professionals across the United States, gaining nationwide networking opportunities and a truly hands-on industry experience.</li><li>
Meaningful Projects: Make an impact from day one by contributing your ideas to important projects. Collaborate with peers on research initiatives and present your recommendations to an Executive Panel.</li><li>
Professional Development: Participate in workshops, seminars, and networking events designed to enhance your communication, problem-solving, and leadership skills.</li><li>
Mentorship: Receive personalized guidance from mentors who will support your growth, answer your questions, and help you navigate the insurance industry.</li><li>
Beyond the Office Experience: Enjoy field trips, volunteer initiatives, and social events that foster camaraderie. Experience how the industry applies to the world around us, give back to the community, and unwind with fellow interns during memorable activities.</li></ul>
Day-to-Day Responsibilities May Include:<ul><li>
Client Engagement: Collaborate with our sales and service teams to work with clients and communities across the United States to understand unique regional needs.</li><li>
Policy Administration: Gain hands-on experience in managing policies, endorsements, renewals, data management, and assisting in claims processing.</li><li>
Market Research: Support analysis of United States insurance markets and regional trends.</li><li>
Technical Training: Participate in workshops and training sessions to strengthen your skills and industry knowledge.</li><li>
Reporting: Prepare reports and presentations to communicate project updates, findings, and recommendations to internal stakeholders.</li></ul>
What you will bring to the role -
<ul><li>College students with a Fall 2026 or Spring 2027 graduation.</li><li>
A positive attitude and enthusiasm to learn about the insurance industry.</li><li>
Excellent verbal &amp; written communication skills</li><li>
Strong organizational skills, adept at prioritizing and handling multiple tasks.</li><li>
A collaborative team player with a desire to help others.</li><li>
Independent and self-motivated, capable of autonomous work</li></ul>
Why Join HUB? What makes us different than all the rest?
Our Vision: To be everywhere risk exists &ndash; today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:<ul><li>
Entrepreneurship: We encourage innovation and educated risk-taking.</li><li>
Integrity: We do the right thing every time.</li><li>
Teamwork: We work together to maximize results.</li><li>
Accountability: We measure and take responsibility for outcomes.</li><li>
Service: We serve clients, communities, and colleagues.</li></ul>
Ready to kickstart your career? Join HUB&rsquo;s Internship Program and gain hands-on experience, mentorship, and professional development in one of the fastest-growing industries. Apply today and take the first step toward building your future with HUB!
Culture and Belonging: Our Commitment
At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know&mdash;we&rsquo;re here to support you. At HUB, building an inclusive workplace isn&rsquo;t just part of what we do&mdash;it&rsquo;s at the heart of who we are. 

Department Office Administration &amp; Clerical
Required Experience: Less than 1 year of relevant experience
Required Travel: Negligible
Required Education: Some college (no degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

<div>Ignite your potential. Impact what matters.
Hi &ndash; we&rsquo;re HUB, we&rsquo;re more than an insurance broker &ndash; we&rsquo;re a network of doers with diverse stories and a shared goal: to support our clients and communities. Great work happens when people come together, which is why we build teams where every voice is valued, ideas are encouraged, and growth is supported.
Are you ready to launch your career in insurance brokerage? Join HUB International&rsquo;s U.S. award-winning Internship Program!
As an intern at HUB, you&rsquo;ll be part of our collaborative culture where your contributions matter and your growth is supported. This internship is specifically designed to give you exposure to the many career opportunities within the fast-growing insurance brokerage industry.
You&rsquo;ll gain hands-on experience working alongside our Commercial Lines, Personal Lines, Employee Benefits, or Retirement &amp; Private Wealth teams, learning the ins and outs of our business while exploring areas like client service, sales, and more.
Throughout the program, you&rsquo;ll learn directly from industry experts across risk, insurance, employee benefits, retirement, and wealth management, building both your professional skills and the foundation for a successful future career.
Full-time, paid, June to August 2026 (10-week) internship working out of a local office in the Los Angeles, Orange County, Riverside or Riverside area.
Program Highlights:<ul><li>Full-Time Pathway: Our program is strategically designed to identify and nurture exceptional talent. Top-performing interns will have the opportunity to pursue full-time roles across HUB&rsquo;s United States branches nationwide, after graduation.</li><li>Network with Industry Leaders: Collaborate with seasoned professionals ready to share their knowledge and expertise. Through our Speaker Series, you&rsquo;ll hear directly from industry leaders while building connections with interns and professionals across the United States, gaining nationwide networking opportunities and a truly hands-</li><li>Meaningful Projects: Make an impact from day one by contributing your ideas to important projects. Collaborate with peers on research initiatives and present your recommendations to an Executive Panel.</li><li>Professional Development: Participate in workshops, seminars, and networking events designed to enhance your communication, problem-solving, and leadership skills.</li><li>Mentorship: Receive personalized guidance from mentors who will support your growth, answer your questions, and help you navigate the insurance industry.</li><li>Beyond the Office Experience: Enjoy field trips, volunteer initiatives, and social events that foster camaraderie. Experience how the industry applies to the world around us, give back to the community, and unwind with fellow interns during memorable activities.</li></ul>
Day-to-Day Responsibilities May Include:<ul><li>Client Engagement: Collaborate with our sales and service teams to work with clients and communities across the United States to understand unique regional needs.</li><li>Policy Administration: Gain hands-on experience in managing policies, endorsements, renewals, data management, and assisting in claims processing.</li><li>Market Research: Support analysis of United States insurance markets and regional trends.</li><li>Technical Training: Participate in workshops and training sessions to strengthen your skills and industry knowledge.</li><li>Reporting: Prepare reports and presentations to communicate project updates, findings, and recommendations to internal stakeholders.</li></ul>
What you will bring to the role:<ul><li>
College students with a Fall 2026 or Spring 2027 graduation.</li><li>
A positive attitude and enthusiasm to learn about the insurance industry.</li><li>
Excellent verbal &amp; written communication skills</li><li>
Strong organizational skills, adept at prioritizing and handling multiple tasks.</li><li>
A collaborative team player with a desire to help others.</li><li>
Independent and self-motivated, capable of autonomous work</li></ul>
Why Join HUB? What makes us different than all the rest?
Our Vision: To be everywhere risk exists &ndash; today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:<ul><li>Entrepreneurship: We encourage innovation and educated risk-taking.</li><li>Integrity: We do the right thing every time.</li><li>Teamwork: We work together to maximize results.</li><li>Accountability: We measure and take responsibility for outcomes.</li><li>Service: We serve clients, communities, and colleagues.</li></ul>
Ready to kickstart your career? Join HUB&rsquo;s Internship Program and gain hands-on experience, mentorship, and professional development in one of the fastest-growing industries. Apply today and take the first step toward building your future with HUB!
Culture and Belonging: Our Commitment
At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know&mdash;we&rsquo;re here to support you. At HUB, building an inclusive workplace isn&rsquo;t just part of what we do&mdash;it&rsquo;s at the heart of who we are.<ul><li>The expected hourly rate for this position is $18.00 - $20.00 and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.</li></ul>
Department Account Management &amp; Service
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
Required Education: Some college (no degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

<div><div>Ignite your potential. Impact what matters.</div><div><div><div><div><div><div><div><div><div>
Hi &ndash; we&rsquo;re HUB, we&rsquo;re more than an insurance broker &ndash; we&rsquo;re a network of doers with diverse stories and a shared goal: to support our clients and communities. Great work happens when people come together, which is why we build teams where every voice is valued, ideas are encouraged, and growth is supported. 
Are you ready to launch your career in insurance brokerage? Join HUB International&rsquo;s U.S. award-winning Internship Program!
As an intern at HUB, you&rsquo;ll be part of our collaborative culture where your contributions matter and your growth is supported. This internship is specifically designed to give you exposure to the many career opportunities within the fast-growing insurance brokerage industry.
You&rsquo;ll gain hands-on experience working alongside our Commercial Lines, Personal Lines, Employee Benefits, or Retirement &amp; Private Wealth teams, learning the ins and outs of our business while exploring areas like client service, sales, and more.
Throughout the program, you&rsquo;ll learn directly from industry experts across risk, insurance, employee benefits, retirement, and wealth management, building both your professional skills and the foundation for a successful future career. 
Full-time, paid, June to August (10-week) internship working out of our Albuquerque, NM location. 
Program Highlights<ul><li>
Full-Time Pathway: Our program is strategically designed to identify and nurture exceptional talent. Top-performing interns will have the opportunity to pursue full-time roles across HUB&rsquo;s United States branches nationwide, after graduation.</li><li>
Network with Industry Leaders: Collaborate with seasoned professionals ready to share their knowledge and expertise. Through our Speaker Series, you&rsquo;ll hear directly from industry leaders while building connections with interns and professionals across the United States, gaining nationwide networking opportunities and a truly hands-on industry experience.</li><li>
Meaningful Projects: Make an impact from day one by contributing your ideas to important projects. Collaborate with peers on research initiatives and present your recommendations to an Executive Panel.</li><li>
Professional Development: Participate in workshops, seminars, and networking events designed to enhance your communication, problem-solving, and leadership skills.</li><li>
Mentorship: Receive personalized guidance from mentors who will support your growth, answer your questions, and help you navigate the insurance industry.</li><li>
Beyond the Office Experience: Enjoy field trips, volunteer initiatives, and social events that foster camaraderie. Experience how the industry applies to the world around us, give back to the community, and unwind with fellow interns during memorable activities.</li></ul>
Day-to-Day Responsibilities May Include:<ul><li>
Client Engagement: Collaborate with our sales and service teams to work with clients and communities across the United States to understand unique regional needs.</li><li>
Policy Administration: Gain hands-on experience in managing policies, endorsements, renewals, data management, and assisting in claims processing.</li><li>
Market Research: Support analysis of United States insurance markets and regional trends.</li><li>
Technical Training: Participate in workshops and training sessions to strengthen your skills and industry knowledge.</li><li>
Reporting: Prepare reports and presentations to communicate project updates, findings, and recommendations to internal stakeholders.</li></ul> 
What you will bring to the role<ul><li>
College students with a Fall 2026 or Spring 2027 graduation.</li><li>
A positive attitude and enthusiasm to learn about the insurance industry.</li><li>
Excellent verbal &amp; written communication skills</li><li>
Strong organizational skills, adept at prioritizing and handling multiple tasks.</li><li>
A collaborative team player with a desire to help others.</li><li>
Independent and self-motivated, capable of autonomous work</li></ul> 
Why Join HUB? What makes us different than all the rest?
Our Vision: To be everywhere risk exists &ndash; today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities. 
Our Core Values:<ul><li>
Entrepreneurship: We encourage innovation and educated risk-taking.</li><li>
Integrity: We do the right thing every time.</li><li>
Teamwork: We work together to maximize results.</li><li>
Accountability: We measure and take responsibility for outcomes.</li><li>
Service: We serve clients, communities, and colleagues.</li></ul>
Ready to kickstart your career? Join HUB&rsquo;s Internship Program and gain hands-on experience, mentorship, and professional development in one of the fastest-growing industries. Apply today and take the first step toward building your future with HUB! 
Culture and Belonging: Our Commitment
At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know&mdash;we&rsquo;re here to support you. At HUB, building an inclusive workplace isn&rsquo;t just part of what we do&mdash;it&rsquo;s at the heart of who we are.</div></div></div></div></div></div></div></div></div>
Department Account Management &amp; Service
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

<div>In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus provides our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
WHY CHOOSE HUB?
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction
We are the perfect fit if you:<ul><li>
are seeking a progressive work environment at a rapidly growing organization</li><li>
have a desire to help others protect their future</li><li>
have an entrepreneurial spirit and are challenged by the opportunity to grow the business</li><li>
are focused on learning and development to enhance your industry knowledge and expertise</li><li>
are a self-starter willing to invest time and energy to learn the technical aspects of our business</li><li>
believe in integrity and building success by developing relationships with others</li></ul>
POSITION SUMMARY:
The Employee Benefits Account Management team provides critical support to clients through day-to-day program oversight, client advocacy and systems management in order to effectively manage their health and welfare programs. The Employee Benefits Client Service Manager oversees the Account Executives. This position may also assume the duties and responsibilities of an Account Executive to service a book of business with 1 or 2 clients to stay relevant with the changes that face the AE teams.<ul><li>
Manages a team of employee benefits service staff of Account Executives.</li><li>
Develops and executes product, service and technical training programs, assists with departmental expectations, standards, policies and procedure and periodically audits/reviews standards to provide personnel coaching or feedback for management.</li><li>
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance. Provide appropriate feedback and identify training opportunities.</li><li>
Acts as a resource for problem escalation when the team encounters complex issues. Reaches resolutions or identifies the need to further escalate an issue and communicates appropriately with all necessary parties.</li><li>
Conducts team meetings to update members on best practices, continuing expectations, assignments and responsibilities clearly and professionally.</li><li>
Stays current on new and existing HUB resources and specialty practices, carrier updates as well as state and federal regulations. Develop and manage team implementation strategy in tandem with assigned producer and/or HUB leadership.</li><li>
Reviews and is responsible for client deliverables ensuring they meet client expectations and HUB branding and presentation standards.</li><li>
Champions communication of goals, vision, and procedures developed by the HUB leadership teams.</li><li>
Consults frequently with and is open to new ideas coming from team members.</li><li>
Conducts annual performance reviews for all direct reports and assists in annual budgeting and ongoing operational expense monitoring for all locations/departments.</li><li>
Fosters a positive and mutually supportive working environment, to provide the best possible client service and producer support.</li><li>
Develops and shares comprehensive analysis of team performance based on goals, objectives, and deadlines with HUB leadership.</li><li>
Works with regional EB Leadership Team to identify, develop and execute regional and national initiatives through project management activities and coordination of resources.</li><li>
Develops best practices for leveraging standard technology platform and tools such as Benefitpoint, Monday.com, Zywave and others.</li><li>
Actively communicates with or visits prominent EB clients on a planned periodic basis to determine level of satisfaction and/or any additional service needs.</li><li>
Assists assigned producer in developing new business opportunities and delegating to appropriate team members.</li><li>
May support a book of business with similar duties and responsibilities as service staff.<ul><li>
Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB&rsquo;s best practices and standard procedures.</li><li>
Acquires understanding of clients&rsquo; business and insurance objectives and critically analyzes and compares insurance plans to determine suitability.</li><li>
Establishes and maintain strong business relationships with clients and insurance carriers.</li><li>
Serve as client point of contact for day-to-day eligibility, claims, billing and benefit administration inquiries; acts as liaison between clients and insurance carriers to resolve service issues.</li></ul></li><li>
Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Thought leader to Account Executives; Attends industry related continuing education training and courses.</li><li>
Performs other duties and projects as assigned.</li></ul>
POSITION REQUIREMENTS:<ul><li>
College degree required</li><li>
8+ years of benefit insurance related experience (brokage preferred) or equivalent combination of education &amp; experience</li><li>
2+ years supervisory experience</li><li>
Life &amp; Health License</li></ul>
Knowledge / Skills / Abilities<ul><li>
Ability to assertively direct and supervise staff; including but not limited to responsiveness to staff needs, and personnel issues, and provide consistent/fair evaluation.</li><li>
Ability to effectively and professionally communicate orally and in writing with internal and external customers.</li><li>
Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li><li>
Desire to learn and grow within the insurance industry.</li><li>
Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.</li><li>
Confidence and demeanor to effectively interact with all levels within the organization.</li><li>
Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients&rsquo; needs.</li><li>
Ability to effectively work with a team and coach others in developing their skills and abilities.</li><li>
Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.</li><li>
Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.</li><li>
Ability to prioritize and organize multiple tasks and responsibilities to complete assignments on time and with optimal accuracy.</li><li>
Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.</li><li>
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.</li></ul>
Salary: $140,000 - $160,000
Are you disabled? A Veteran? We welcome ALL candidates and are proud of our wonderfully diverse employee population
Department Account Management &amp; Service
Required Experience: 7-10 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Client Service Manager

<div><h2 class="jobSectionHeader">About Us:</h2><div><div><div><div><div><div><div><div><div>
HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.</div></div></div></div></div></div></div></div></div><h2 class="jobSectionHeader">
Job Summary:</h2>
The Account Manager performs the essential functions of the position, which include aiding clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. Meets service and sales delivery standards and performs essential functions to the quality and service standards developed by the agency.<h2 class="jobSectionHeader">
Job Duties:</h2>
New Business:<ul><li>
Pre-qualifies own new business according to agency standards.</li><li>
Assists clients with making coverage changes in an automated environment supported by transactional filing; determines if delayed or advanced billing is appropriate and invoices; accordingly, uses each contact with the client as an opportunity to review the whole account and sell additional coverage.</li><li>
Informs and educates clients about policy coverages, changes, exclusion, and insurance coverage needs.</li><li>
Provides technical support to producer(s) to benefit clients and to reach agency's strategic business goals.</li><li>
Prepares proposals and completes application in coordination with producer(s); submits applications to eligible and appropriate carriers; obtains client signatures on all applications; follows up to ensure timely receipt of quotations and policies.</li><li>
Explains to clients' needs by producing binders, certificates, policies, endorsements, and other related items; verifies their accuracy.</li></ul>
Retention:<ul><li>
Prepares summaries of insurance, schedules, and proposals as needed for account review.</li><li>
Remarkets renewals, contacts clients, creates renewal proposals, and handles other renewal activities in coordination with the producer(s).</li><li>
Renews policies following agency standards; verifies each renewal's accuracy; ensures that all renewals are produced.</li><li>
Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.</li><li>
Maintains and updates electronic and transactional files.</li><li>
Verifies policy and change information, facilitating corrections when necessary.</li><li>
Processes incoming mail requests, responding promptly and appropriately.</li><li>
Process in the system all direct billed cancellations</li><li>
Uses agency credit and collection policy in invoicing and pursuing prompt payments, requests cancellations from the carrier according to agency standards.</li><li>
Determines reasons for requests for cancellations; acts to save accounts; notifies producer(s) according to agency standards.</li><li>
Processes and follow up on cancellations request to carriers to ensure accurate and timely resolution.</li><li>
Reviews walk-in payments and verifies acceptability; processes, as appropriate, providing receipts to payers or directing the receptionist to do so.</li><li>
Facilitates prompt response from carrier staff and follows up on claims status to keep insureds informed and to work towards settlement of claims.</li></ul>
Marketing:<ul><li>
Refers current and prospective clients to Life/Benefits Department and to Commercial Lines for solicitation of those lines of business; assists in profiling the commercial book of business for marketing purposes.</li><li>
Assists in designing of, or independently designs, insurance plans for clients as assigned and directed by the agency management.</li><li>
Assist or completes other tasks as directed by agency management.</li><li>
Personal and Organizational Development:</li><li>
Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities.</li><li>
Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors, and other business contacts.</li><li>
Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.</li><li>
Interacts with others effectively by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency.</li><li>
Maintains up-to-date technical manuals and understands how to perform technical tasks to expedite client service.</li></ul><h2 class="jobSectionHeader">
Qualifications:
</h2><ul><li>High School diploma required. Associates Degree or higher preferred</li><li>
1 year of Personal Lines insurance experience preferred.</li><li>
Demonstrated computer skills, including use of Word, Excel, Outlook, and Internet Explorer</li><li>
Fluent in Spanish preferred</li></ul>
#LI-KP1
Department Account Management &amp; Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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Account Manager

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