Qureos Mentor

HUB International

<div>About Specialty Program Group:
Specialty Program Group (SPG) is the wholesale &amp; MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).
Position Summary:
The Human Resources Business Partner will provide support for SPG businesses. This position will be hybrid in our Chicago Office: 150 N Riverside Plaza Chicago, IL.
Key Responsibilities:<ul><li>
Business Partner consultation - Provide direct HR partner support to SPG businesses and leaders. This individual will have direct contact with several of SPG&rsquo;s leadership team members and business leaders. They will need to understand the business, troubleshoot talent issues, and address employee relations and engagement concerns. They will work closely with our COE&rsquo;s and other SPG HR colleagues to deliver key services and expertise.</li><li>
Project leadership &ndash; Drive and participate in talent initiatives to create and implement best practices across SPG. These projects focus on all aspects of an employee&rsquo;s lifecycle, including onboarding, performance management, employee engagement, employee development, succession planning, and the employee value proposition.</li><li>
Employee relations and advocacy- Advise managers and employees to resolve employee relations issues including coaching, researching/investigating situations and recommending business driven, proactive, and inclusive solutions. Act as an SME for HR team members and leaders and a coach/role model for the employees on the SPG HR team.</li><li>
Performance Management &ndash; Drive more efficient and effective ways to educate employees and leaders on performance management processes and culture.</li><li>
Diversity, Equity, Inclusion, and Community &ndash; Provide partnership and thought leadership to Talent Acquisition and our leaders to promote diversity of thought, perspectives, inclusive practices, policies, and behaviors, and equitable treatment of all employees and customers.</li><li>
Compliance &ndash; Deliver organizational initiatives and projects that build on our compliance efforts across the United States.</li><li>
Compensation &ndash; Ensure pay practices are equitable and competitive, partnering with our Compensation COE and with Finance as needed. Key initiatives include the merit and bonus payout process, internal equity reviews, job architecture, and career ladder/lattice creation and opportunities.</li><li>
Mergers and Acquisitions &ndash; Support M&amp;A activities as needed</li><li>
Data Analytics &amp; Storytelling &ndash; Leverage scorecards and various digital tools and spreadsheets to collect, analyze, and communicate key data to leaders to facilitate educated and informed business decisions.</li><li>
Communication &ndash; Create and design content and educational material for employee and manager development. Keep employees and leaders informed through regular talent updates in collaboration with team members and HR SME&rsquo;s.</li><li>
Cross-HR collaboration &ndash; Work with SPG HR and corporate COEs to deliver the best employee experience in a highly decentralized organization.</li></ul>
Requirements:<ul><li>
At least 2-5 years of generalist/HR Business partner experience including employee relations, project support, employee engagement, and HRIS system updates.</li><li>
Experience working with HR SME teams like payroll, benefits, compensation, and recruiting, to answer employee and manager questions and deliver on key initiatives.</li><li>
Bachelor degree in HR, Business, or a related field.</li><li>
Experience in the insurance/financial services industry and/or experience with technology clients strongly preferred</li><li>
A solid understanding of the ever changing state laws and proficiency or a desire to learn about HR legal requirements across the US and Canada is preferred.</li><li>
Experience remotely supporting employees in multiple locations and countries is desirable.</li><li>
Demonstrated computer proficiency &ndash; Excel, PowerPoint, and Workday (HRIS) are essential. Familiarity with Kronos is also helpful.</li><li>
Experience keeping track of and processing multiple types of employee transactions across HRIS systems.</li><li>
Proven oral and written communication skills with the ability to effectively interact at all levels</li><li>
Detail oriented and organized when reviewing, consolidating, and manipulating employee data.</li><li>
Project management skills and demonstrated opportunities to drive change initiatives in the organization</li><li>
Ability to influence business decisions using data analysis and analytics.</li><li>
Experience working in a fast paced environment with constantly changing business needs and demands.</li><li>
Adaptability and ability to handle ambiguous situations.</li><li>
Success driving local/on-site community building and engagement initiatives.</li></ul>
Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $85,000-$95,000 and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#SPG
Department Human Resources
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Human Resources Business Partner

<div>HUB&rsquo;s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry&rsquo;s top talent to help guide and support our customer&rsquo;s needs and provide them with innovative solutions.
The role of the Claims Coordinator is to provide administrative and other support to the Claims Team for the successful operation of the Claims Department.
In this role, you will:<ul><li>
Acknowledge receipt of new claims from sender.</li><li>
Report new claims to the carrier upon receipt.</li><li>
Direct contact with carrier claims department within 48 hours of reporting to secure claim number and adjuster contact information. Share assignment detail with internal team as directed.</li><li>
Contact with adjusters to monitor status of claims in order to update relevant parties on status (on certain claims when requested).</li><li>
Assist Claims Team members with incoming and outgoing claims documentation and ad hoc projects.</li><li>
Assisting Claims Team members in preparation of Claim Kits.</li><li>
Generate Loss Runs from various carrier portals as requested.</li><li>
Accurate data entry in EPIC claims management system (New claim input, Activity input, Filing of emails, etc.)</li><li>
Setting educational goals to improve personal performance.</li><li>
Respond to messages left by 3rd party callers. Confer with assigned consultant to determine next steps.</li></ul>
What you offer us:<ul><li>
1-2 years customer service or insurance experience</li><li>
Well organized with an aptitude for details</li><li>
Strong written and oral communication skills</li><li>
Understand and identify basic insurance coverages, forms, and policies</li><li>
Work normally scheduled hours and additional time as requested/approved</li><li>
Basic knowledge of Microsoft Office required</li></ul>
What we offer you:<ul><li>
A rewarding job that helps local businesses in the community</li><li>
A work/life balance because that&rsquo;s important for all of us</li><li>
Learn from the expertise of your coworkers</li><li>
Growth- HUB is growing, and so can your career</li><li>
Be part of a motivated team</li><li>
Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options</li><li>
Generous time-off policies</li><li>
Additional benefits are based on the qualifications of the applicants</li><li>
The compensation range for this non-exempt position is $24.04 to $25.24 per hour, depending on experience</li></ul>
About HUB:
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world&rsquo;s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected &mdash; through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB?
Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:<ul><li>
are seeking a progressive work environment at a rapidly growing organization</li><li>
have a desire to help others protect their future</li><li>
have an entrepreneurial spirit and are challenged by the opportunity to grow the business</li><li>
are focused on learning and development to enhance your industry knowledge and expertise</li><li>
are a self-starter willing to invest time and energy to learn the technical aspects of our business</li><li>
believe in integrity and building success by developing relationships with others</li></ul>
The posting end date is September 26, 2025. This may change depending on the volume of applicants. This hybrid role requires 3 days per week in our Denver office.
Attention to all recruitment agencies: HUB International does not accept agency resumes. HUB International is not responsible for any fees related to unsolicited resumes.
Department Claims Management
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Claims Coordinator

Join HUB International and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HUB International

ABOUT_COMPANY

Human Resources Business Partner

Claims Coordinator