Qureos Mentor

HUB International

<div>ABOUT HUB INTERNATIONAL:
HUB International Limited (&ldquo;HUB&rdquo;) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:<ul><li>
Competitive salaries and benefits offerings<ul><li>
Medical/dental/vision insurance and voluntary insurance options</li><li>
Health Savings Account funding</li><li>
401k matching program</li><li>
Company paid Life and Short-Term Disability Plans</li><li>
Supplemental Life and Long-Term Disability Options</li><li>
Comprehensive Wellness Program</li><li>
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off</li></ul></li><li>
Great work/life balance, because that&rsquo;s important for all of us!</li><li>
Focus on creating a meaningful environment through employee engagement events</li><li>
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!</li><li>
Growth potential - HUB is constantly growing and so can your career!</li><li>
A rewarding career that helps local businesses in the community</li><li>
Strong community support and involvement through HUB Gives</li></ul><div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div><ul><li>
Provide mentorship to claims service team. Report directly to National Claims leader.</li></ul></div><div><ul><li>
Development and implementation of procedures, processes, and reporting practices</li></ul></div><div><ul><li>
Handling of high-profile claims for top accounts and others as necessary</li></ul></div><div><ul><li>
Engagement to assist local claim consultant in managing a complex claim. Will not take over handling of file however.</li></ul></div><div><ul><li>
Build trust with external and internal management teams through direct interactions and presentations</li></ul></div><div><ul><li>
Provide and support clients with claims solutions specific to their business operations</li></ul></div><div><ul><li>
Assist account executives, agents and client service units with managing clients&rsquo; potential exposures</li></ul></div><div><ul><li>
Assist with marketing of claims services to prospective new accounts</li></ul></div><div><ul><li>
Communicate and strategize with account executives, client services, insureds, carriers, TPAs, adjusters</li></ul></div><div><ul><li>
Assist national claims to manage all vendor relationships working with department</li></ul></div><div><ul><li>
Review policies to determine coverage for appropriate reporting</li></ul></div><div><ul><li>
Develop, initiate and manage system enhancements and improvements</li></ul></div><div><ul><li>
Maintain and develop reporting for executive management, client service units</li></ul></div><div><ul><li>
Communicate with executive management, account executives, agents and client services regarding potential large losses and denials</li></ul></div><div><ul><li>
Navigate various carrier databases</li></ul></div><div><ul><li>
Hands-on interaction with client service and product servicing units</li></ul></div><div><ul><li>
Review carrier coverage position letters and as appropriate create correspondence disputing the carrier position</li></ul></div><div><ul><li>
Ability to present at RFPs, client presentations and Webinars</li></ul></div></div><div><div><ul><li>
Responsible for creating own correspondence</li></ul></div><div><ul><li>
Perform other specific duties as assigned</li></ul></div><div> 
REQUIREMENTS:</div><div><ul><li>
7+ years of experience in personal and commercial insurance claims is required</li></ul></div><div><ul><li>
Experience handling claims across multiple commercial lines policy types and client industries</li></ul></div><div><ul><li>
Extensive technical knowledge of insurance policies and coverage triggers</li></ul></div><div><ul><li>
Bachelor&rsquo;s degree OR equivalent relevant working experience is required</li></ul></div><div><ul><li>
Prior leadership/management experience is highly preferred</li></ul></div><div><ul><li>
Active Illinois Property &amp; Casualty License or ability to obtain one within 90 days of employment is required</li></ul></div><div><ul><li>
Professional insurance designations are highly preferred</li></ul></div><div><ul><li>
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)</li></ul></div><div><ul><li>
Strong customer service, organization and time management skills</li></ul></div><div><ul><li>
Strong decision making and problem-solving skills</li></ul></div><div> 
The expected salary range for this position is $150,000 to $160,000 and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.</div></div>
Department General Management
Required Experience: 7-10 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Property Claims Leader, South & Central Regions

<div>GENERAL DESCRIPTION (Summary, Scope, Purpose)
This role requires an individual who is responsible for accurately handling inbound and outbound business calls, along with related mortgage insurance documentation and processing. 
 
Starting Pay Range: $17.00 - $17.50 an hour
About HUB:
HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you&rsquo;re dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively. 
 
Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.
Why Choose HUB?
Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.<h2 class="jobSectionHeader">
ESSENTIAL DUTIES AND RESPONSIBILITIES</h2><ul><li>
Attends industry related continuing education training and courses.</li><li>
Responsible for answering telephone call inquiries while maintaining positive rapport with borrowers/clients.</li><li>
Responsible for completing outbound telephone calls to insurance companies in order to retrieve documentation or validate information.</li><li>
Work within a call queue and document system with appropriate notations.</li><li>
Performs research and document retrieval from on-line insurance sites.</li><li>
Relies on instructions, procedures and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.</li><li>
Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quality of work performed.</li><li>
Develops and maintains positive working relationships.</li><li>
Supports Company by maintaining minimum performance standards based on company service commitments as well as individual goals.</li><li>
Reports to the CS Supervisor.</li></ul>
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.<h2 class="jobSectionHeader">
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:</h2><ul><li>
Call Center Experience required (1+ years) due to environmental expectations.</li><li>
Required- 10 key typing: Minimum 35 WPM</li><li>
Required- Reading Comprehension: Understanding company manuals step-by-step</li><li>
Required- a working knowledge of the Windows computer environment &amp; Office software, especially Excel.</li><li>
High attention to detail is required</li><li>
Skills testing may be required</li><li>
Experience working with community bank bond / D&amp;O / property and casualty insurance programs is preferred</li><li>
Above-average telephone techniques and the ability to communicate effectively with prospective and existing clients, as well as other staff members</li><li>
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)</li><li>
Ability and willingness to utilize the company&rsquo;s computer system and software</li><li>
Ability to understand policy forms and coverage descriptions</li><li>
Organizational skills required</li><li>
Willingness to attend educational classes is desired</li></ul><h2 class="jobSectionHeader">
LICENSING OR CERTIFICATION REQUIREMENTS</h2><ul><li>
None required</li></ul>
BENEFITS<ul><li>
HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL)</li><li>
FSA available</li><li>
Dental plans through BCBSIL</li><li>
Vision insurance through VSP</li><li>
Employer paid Short Term Disability</li><li>
5 Weeks of Paid Parental Leave</li><li>
Employer paid Life Insurance &ndash; 2x your salary</li><li>
401k -Company matching</li><li>
10 paid Holidays</li><li>
Floating Holidays and Personal days</li><li>
Accrue Vacation and Sick time from day 1</li><li>
Tuition Reimbursement</li></ul>
All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days.<h2 class="jobSectionHeader">
PHYSICAL DEMANDS</h2>
Work Location:
In-office<ul><li>A performance-based work-from-home incentive is available after successful completion of the 90-day probationary period.
</li></ul>Schedule:
Monday-Friday 8:00am-5:00pm CT with an hour lunch.
Working Conditions:<ul><li>
A shared office environment with moderate noise levels (e.g., phone conversations, typing)</li><li>
Frequent use of computer monitors, keyboard, and mouse</li><li>
Extended viewing of multiple screens for seven or more hours a day.</li><li>
Extended periods of sitting.</li></ul><h2 class="jobSectionHeader">
YOU WILL NEED</h2><ul><li>
A safe home office or quiet workspace with high speed and reliable internet connectivity when working remote.</li></ul>
All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation.
To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements. 
Work Experience Requirements:<ul><li>
Skills testing may be required prior to an interview.</li><li>
Prior P&amp;C Insurance, Mortgage, or Forced Placed Insurance related experience is a plus.</li><li>
Requires a working knowledge of Windows computer environment &amp; Office software especially Excel.</li></ul>
Department Business Operations
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Customer Service Representative

<div><div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div>
Commercial Lines Account Manager
Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you!
At HUB, we value education, innovation, and continuous learning, and we&rsquo;re excited to support you on your career journey.
As an Account Manager, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals.
Your job responsibilities as an Account Manager:<ul><li>
Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests.</li><li>
Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and updated client information in agency management system.</li><li>
Prepares and implements all transactions, paperwork, and internal processing for assigned accounts.</li><li>
Obtain quotes from carriers for new and existing business. Review initial carrier proposals for accuracy and prepare initial client documents.</li><li>
Prepares reports, proposal and comparisons for team as required.</li><li>
Advanced knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc.</li><li>
Acts as liaison between clients and insurance carriers to resolve service issues.</li><li>
Follow HUB&rsquo;s Broker Standards policies and procedures.</li><li>
Additional duties as assigned.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree or equivalent from four-year college or university preferred.</li><li>
One year of experience related to commercial lines account management preferred.</li><li>
Experience with Epic and other insurance related software preferred.</li><li>
Earned and ability to maintain state property and casualty insurance license required.</li><li>
An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.</li><li>
Knowledge of insurance agency operations.</li><li>
Excellent verbal and written communication skills</li><li>
Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.</li><li>
Strong communication, interpersonal, multi-tasking, and organizational skills.</li><li>
Must be thorough, detail-oriented and is responsible for working with confidential information.</li><li>
Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs.</li><li>
Ability to function independently with minimal supervision.</li></ul>
What makes us different than all the rest?
Our Vision: To be everywhere risk exists &ndash; today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:<ul><li>
Entrepreneurship: We encourage innovation and educated risk-taking.</li><li>
Integrity: We do the right thing every time.</li><li>
Teamwork: We work together to maximize results.</li><li>
Accountability: We measure and take responsibility for outcomes.</li><li>
Service: We serve customers, communities and colleagues.</li></ul>
We are the perfect fit if you:<ul><li>
Are seeking a progressive work environment at a rapidly growing organization</li><li>
Have an entrepreneurial spirit and are challenged by the opportunity to grow the business</li><li>
Are focused on learning and development to enhance your industry knowledge and expertise</li><li>
Are a self-starter willing to invest time and energy to learn the technical aspects of our business</li><li>
Believe in integrity and building success by developing relationships with others</li></ul>
At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
When you join the team at HUB International, you become part of a global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 600+ offices across North America, Canada and Puerto Rico.
What we offer you:<ul><li>
A rewarding career helping local businesses in the community</li><li>
Rewards for top performers</li><li>
Medical/dental/vision/life insurance</li><li>
Paid Parental Leave</li><li>
Health Savings Account</li><li>
401k matching program</li><li>
Voluntary insurance options</li><li>
Life and disability Plans</li><li>
A work/life balance because that&rsquo;s important for all of us</li><li>
Opportunity to learn from the expertise of your coworkers</li><li>
Growth- HUB is growing, and so can your career</li><li>
Ability to be part of a motivated, winning team</li></ul></div></div></div></div></div></div></div></div></div>
Department Account Management &amp; Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Commercial Lines Account Manager

<div>Are you a brilliant multi-tasker with a positive attitude?
Do you thrive in a busy atmosphere?
Do you tell people you're the glue that holds everything together?
If you answered yes to these questions, keep reading!
WHO IS HUB?
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities.
HUB International was born in 1998 with the merger of 11 privately held insurance brokerages and has since grown to one of the largest brokers in the world. We are a network of more than 400 integrated brokerages across North America - all carrying the HUB banner. 
Our structure gives us the technology and expertise of a large firm, but still maintains the local flavor of each of our offices, enabling our teams to preserve their own unique regional culture. 
HUB Gives!
Service is one of our founding values &ndash; not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work. Each regional hub has adopted projects in their regions which allow them to give, volunteer, engage, and serve their communities. 
ABOUT THE OPPORTUNITY:
The Administrative Assistant at HUB International is an integral member of our team. They are often the first face our customers see or speak with on a daily basis. A successful receptionist will be friendly and helpful at all times. They are prompt and courteous answering phones and greeting customers, as well as providing support to other department members. 
WHAT YOU BRING TO THE TABLE:
You are perfect for this opportunity if you hold a high school diploma/GED (some college preferred), and at least 2 years of office/administrative experience. Additionally, if you have excellent communication and interpersonal skills with the ability to work in a team environment, and if you can hold your own while working a computer (Microsoft Office Suite and Outlook), you will find our HUB culture a great fit.
WHAT DOES HUB OFFER YOU?
At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage and offering great benefits like a 401k plan where the Company matches 50% of the first 6% you contribute, medical, dental, and vision options, paid vacation, paid holidays, and more! We offer a large selection of benefits that are customizable to fit your personal needs - a portfolio of both comprehensive and affordable choices.
Our work environment encourages critical and independent thinking, problem-solving and project-management. We trust our employees to make good decisions for our clients and we give them the space to do that. We offer a &quot;dress for your day&quot; policy for a comfortable work environment, and flexible scheduling.
LIKE US SO FAR?
Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!
Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.
Department Office Administration &amp; Clerical
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Administrative Assistant

<div>ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.<h1 class="jobSectionHeader">
Position Overview</h1>
HUB is seeking an Automation Product Analyst to join the RPA &amp; Automation team within our centralized technology organization. This role owns the product discipline around HUB's automation program: qualifying and intaking new opportunities, developing business cases, managing a prioritized pipeline into the development team, and holding deployed automations accountable to the value they were built to deliver. Technical fluency in RPA and adjacent automation tools is required; the core of the role is working closely with business stakeholders to translate operational problems into well-scoped, value-justified work.
HUB operates a large and growing production bot portfolio across claims, policy administration, financial reconciliation, compliance, and regional operations. The Automation Product Analyst is the connective tissue between the business stakeholders who originate demand and the engineering team that delivers it. This is a visible, cross-functional role that directly shapes what gets built, what gets retired, and how value is measured and reported.<h1 class="jobSectionHeader">
Key Responsibilities</h1>
Intake and Opportunity Qualification<ul><li>
Partner with business stakeholders, operational leaders, and demand intake partners to identify, qualify, and scope new automation opportunities</li><li>
Facilitate discovery sessions to understand current-state processes, pain points, volumes, exception rates, and upstream and downstream dependencies</li><li>
Document use cases, process flows, and requirements in a structured format that supports downstream technical design and delivery</li><li>
Perform initial feasibility screening and route opportunities to the appropriate technology path (RPA, Power Platform, API, AI-assisted, or self-service)</li></ul>
Business Case Development and Prioritization<ul><li>
Develop business cases with defined problem statements, success metrics, expected ROI, and stakeholder sign-off before work enters the development pipeline</li><li>
Quantify automation value including hours saved, hard-dollar cost avoidance, error reduction, and process throughput improvement</li><li>
Apply a consistent scoring and prioritization methodology to rank opportunities across strategic value, complexity, reusability, and capacity fit</li><li>
Manage the prioritized intake pipeline feeding the development team and maintain visibility into what is in flight, what is queued, and what has been deferred</li></ul>
Portfolio Value Management<ul><li>
Monitor production bot health, triage exceptions, and coordinate change impact analysis when upstream systems or business processes evolve</li><li>
Track post-deployment value realization and report ROI and portfolio health on a regular cadence</li><li>
Maintain the portfolio inventory, classifying automations by health, value delivered, and retirement candidacy</li><li>
Surface patterns across the portfolio to identify opportunities for standardization, reuse, and retirement of low-value automations</li></ul>
Stakeholder Partnership and Governance<ul><li>
Serve as the primary day-to-day business-facing liaison for the RPA &amp; Automation team, building durable relationships with operational and regional leaders</li><li>
Partner with the demand intake function to provide early technical guidance on incoming requests and help shape investment theses</li><li>
Support governance, compliance alignment, and audit readiness across the automated process portfolio</li><li>
Contribute to executive reporting on automation program performance, value realization, and portfolio health</li></ul><h1 class="jobSectionHeader">
Required Qualifications</h1><ul><li>
5+ years of experience in business analysis, product analysis, product management, or a similar analytical and stakeholder-facing role</li><li>
Demonstrated experience working with RPA platforms, with UiPath strongly preferred</li><li>
Experience writing business cases, quantifying ROI, and managing prioritized backlogs from intake through delivery</li><li>
Strong facilitation and stakeholder management skills with ability to engage operational leaders, technical teams, and executive audiences</li><li>
Proficiency with data analysis and reporting tools (Excel, Power BI, or similar) for value assessment and portfolio reporting</li><li>
Experience with Agile delivery and backlog management tools (Jira, Azure DevOps, or similar)</li><li>
Bachelor's degree in Business, Technology, Information Systems, Data Science, or a related field</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications</h1><ul><li>
Insurance or financial services industry experience</li><li>
Experience working within an automation Center of Excellence or similar centralized delivery model</li><li>
Familiarity with Microsoft Power Platform (Power Automate, Power Apps) and adjacent low-code / no-code tooling</li><li>
Exposure to AI-assisted automation tools and general comfort with generative AI platforms (Claude, Copilot, ChatGPT)</li><li>
Experience with process discovery or process mining tools</li><li>
Change management or stakeholder enablement experience</li><li>
Experience supporting distributed or regional teams across multiple locations and business lines</li></ul><h1 class="jobSectionHeader">
Key Competencies</h1><ul><li>
Analytical thinking with ability to assess feasibility, quantify business value, and translate ambiguous problems into structured requirements</li><li>
Portfolio-level thinking with discipline around value realization, not just delivery of individual automations</li><li>
Strong written communication for business cases, requirements, executive reporting, and portfolio documentation</li><li>
Confidence engaging senior stakeholders and holding the line on intake rigor when pressure exists to shortcut the process</li><li>
Self-directed work style with ability to manage multiple concurrent workstreams across stakeholders and priorities</li><li>
Curiosity for emerging automation and AI capabilities and how they change what is possible to deliver</li><li>
Entrepreneurial mindset aligned with HUB's culture of innovation and continuous improvement</li></ul><h1 class="jobSectionHeader">
What We Offer You</h1>
At HUB International, we're invested in your success, both inside and outside of work. Our benefits include:<ul><li>
Competitive base salary plus performance-based bonus</li><li>
Comprehensive medical, dental, and vision coverage</li><li>
401(k) with company match</li><li>
Paid time off and company holidays</li><li>
Hybrid work arrangement based out of our Chicago office</li><li>
Professional development and certification reimbursement</li><li>
Opportunity to shape HUB's enterprise automation program and work across a modern automation stack spanning RPA, Power Platform, Python, and AI-assisted tooling</li></ul>
JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $100,000 to $125,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
Department Information Technology
Required Experience: 5-7 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Automation Product Analyst

<div>At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
General Description (Summary, Scope, Purpose)
The Courier is responsible for supporting the Office Support Manager/Department in their daily tasks, which generally comprise of clerical and other document needs, supplies, mail, errands, special projects, and reception.
DUTIES<ul><li>
Maintains coverage of the front desk/reception area. Greets and directs visitors as needed.</li><li>
Maintains a clean and professional lobby area, conference rooms, and break room.</li><li>
Takes personal lines photos of properties as requested.</li><li>
Completes special projects, clerical work, research, reports, excel spreadsheets, AMS/EPIC assistance, etc. as requested.</li><li>
Handles deliveries and errands, mail (opening, sorting, and delivering), and lunches (pick up, set up, and clean up only).</li><li>
Restocks kitchen supplies in break room and office supplies around the office, including copier paper on a daily basis. Informs Document Control Coordinator of low supplies that need to be ordered.</li><li>
Completes requests for copies, binding proposals, and other document needs.</li><li>
Empties recycling bins daily.</li></ul>
KNOWLEDGE, SKILLS, PHYSICAL REQUIREMENTS, AND ABILITIES<ul><li>
The person filling this position must be organized, a self-starter with good verbal and written communication skills. This position requires the employee to sit and work on the computer or other office equipment for approximately 20 hours per week. This position requires someone who is comfortable in a multi-tasking environment, can work well with others, and can maintain a professional demeanor with guests, clients, and employees. In addition, the employee may be required to work outside of the office setting when on errands and deliveries and must have a valid driver&rsquo;s license, registered vehicle, and car insurance.</li></ul>
EDUCATION AND OTHER REQUIREMENTS<ul><li>
Must be willing to work approximately 20 hours per week, during normal business hours. Can be flexible with scheduling.</li><li>
Must be currently enrolled in a degree-seeking undergraduate or graduate program at an accredited college or university and maintaining at least a 3.0 GPA (3.5 GPA for graduate students) &ndash; please be able to submit a schedule upon request.</li><li>
Prior internship experience preferred.</li><li>
Must be comfortable working with proprietary information and be able to maintain confidentiality.</li><li>
High level of attention to detail, excellent organizational skills, and ability to prioritize is required.</li><li>
Strong oral and written communication skills</li><li>
Additional skills required include the ability to use a personal computer, calculator, agency automation systems, and various software programs, including but not limited to Microsoft Office: Outlook, Word, and Excel.</li></ul>
Department Account Management &amp; Service
Required Experience: Less than 1 year of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Courier

<div>About SPG:
Specialty Program Group (SPG) is the wholesale &amp; MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).
Job Description:
The Claims Service Associate Summer Intern is a critical position supporting claims advocacy teams and clients in all phases of claims service. This position directly affects customer satisfaction and positively impacts the client retention goals of the organization.
Essential Duties and Responsibilities:
Quickly identifies the requirements of the incoming claims task and executes steps to complete the task with accuracy, empathy and speed. Tasks include:<ul><li>
Touchpoint client communications for claims (i.e. new claims intake calls, answer non-coverage client inquiries, provide claim updates, claim follow up calls)</li><li>
Maintains data and documentation in EPIC (i.e. claim number, claim status, payment information)</li><li>
Provides key stakeholders with claim updates</li><li>
Escalates coverage related calls or issues to Claims Advocates</li></ul>
Work Experience Requirements:<ul><li>
0&ndash;1 years' work experience</li><li>
Experience with Insurance Claims organization or Insurance Brokerage preferred</li></ul>
Education Requirements:<ul><li>
High school diploma required</li></ul>
Licensing or Certification Requirements:<ul><li>
Property &amp; Casualty license preferred &ndash; for state specific training (licensing preferred within the first 6 months of employment)</li></ul>
Hours/Duration:<ul><li>
18 hours/week</li><li>
12 weeks total</li></ul>
Salary Transparency:
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $20/hr and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
#SPG
Department Account Management &amp; Service
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Claims Service Associate - Summer Intern

Join HUB International and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.