Urwah Admin

HugoBank

<div>Treasury Operations Lead will oversee daily operations within the Treasury Back Office (TBO). This role includes authorizing deals and collaborating closely with the Head of Operations to develop departmental strategies and regularly update policies and procedures. The Treasury operations Lead will serve as a critical role in supporting and enhancing HugoBank's Treasury operations. 
Core Responsibilities :<ul>
<li>
Liaison with the Internal department and External Vendor for Treasury Management System, SBP for new PRISM Setup, SBP account Opening and System UAT.</li>
<li>Lead Treasury operations in order to ensure that the treasury back office function is aligned with business objectives and work closely with treasury middle and front office to ensure proper controls and processes are embedded.</li>
<li>Responsible for overall PRISM Operations including TMS/X and ensure the connectivity of SBP system that is (Controller and TMS/X ) and coordinate with SBP / IT team for updation as and when required.</li>
<li>Update SBP balance and RTGS inflows/outflows in treasury blotter share it with the treasury front office.</li>
<li> Ensure that funds transfer instructions received from the front office on a timely basis and verify that funds should be credited in accordance with terms agreed between the partners.</li>
<li>Analysis of market based TROPS related developments and process advancement, assessing the feasibilities of implementing the same at the Bank.</li>
<li>Regulatory Requirements: Liaison directly with State Bank of Pakistan to address regulatory concerns pertaining to the PRISM and IT department function and up gradation of SBP system.</li>
<li>Manage all operational data for respective Risk Entities and report the same to the Risk Department on a monthly basis for onward assessments.</li>
<li>Conduct Risk &amp; Control Self-assessment (RCSA) and Key Risk Indicator (KRI) exercise as per the bank&rsquo;s defined procedures.</li>
<li>Ensure continuous monitoring and reporting of Bank&rsquo;s operational risk exposure, losses, near miss events and KRI breaches to ORMU.</li>
<li>Supervise the daily RTGS Position shared by Front Office &amp; other stakeholders.</li>
<li>Provide support to department heads for preparation of Processes, Controls Process manual, SOPs, KPI etc.</li>
<li>Preparation submission of all necessary reports to SBP and internal units on a timely basis.</li>
</ul>
Requirements<ul>
<li>
Bachelor's or Master&rsquo;s Degree in Finance, economics or commerce / MBA Finance / ACCA / CFA</li>
<li>7-10 years experience in Treasury department of a Bank / FI.</li>
<li>Strong attention to detail and accuracy, with the ability to manage multiple tasks and deadlines.</li>
<li>Strong problem-solving and investigative skills, with the ability to think critically and make sound decisions. 
 
At HugoBank, you&rsquo;ll not only enjoy a competitive salary and benefits package, but you will also become a part of a dynamic team focused on redefining banking through innovation and exceptional customer service. If you&rsquo;re ready to make a difference and advance your career, we want to hear from you!</li></ul></div>

Treasury Operations Lead

<div>
 The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
 
 
 
 Core Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee fraud monitoring systems and ensure all alerts are investigated promptly
 </li>
 <li>
 Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience
 </li>
 <li>
 Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information
 </li>
 <li>
 Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions
 </li>
 <li>
 Monitor transaction queues, assign workload, and manage shift coverage efficiently
 </li>
 <li>
 Report daily statistics, operational issues, and system anomalies to the line Manager
 </li>
 <li>
 Uphold confidentiality, compliance, and operational integrity in all monitoring activities
 </li>
 <li>
 Ensure all alerts are handled within the defined SLA and escalation timelines
 </li>
 <li>
 Maintain detailed shift handover logs, incident reports, and analyst performance records
 </li>
 <li>
 Coordinate with relevant departments for real-time response to suspicious activity
 </li>
 <li>
 FTDH portal inward and outward proper knowledge.
 </li>
 <li>
 Completely manage and be responsible for the FTDH task as per the regulatory requirements.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or master's degree in a relevant field.
 </li>
 <li>
 Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry
 </li>
 <li>
 Proven track record of managing effective fraud risk management units
 </li>
 <li>
 Strong analytical skills and experience with digital fraud detection technologies
 </li>
 <li>
 Excellent leadership abilities and communication skills
 </li>
 <li>
 Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.
 </li>
 <li>
 Owing projects from start to finish based on imminent fraud behavior
 </li>
 </ul>
</div>

Fraud Monitoring Supervisor

<div>The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
Core Responsibilities: 
 
<ul><li>Oversee fraud monitoring systems and ensure all alerts are investigated promptly.</li>
<li>Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience.</li>
<li>Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information.</li>
<li>Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions.</li>
<li>Monitor transaction queues, assign workload, and manage shift coverage efficiently.</li>
<li>Report daily statistics, operational issues, and system anomalies to the line Manager.</li>
<li>Uphold confidentiality, compliance, and operational integrity in all monitoring activities.</li>
<li>Ensure all alerts are handled within the defined SLA and escalation timelines.</li>
<li>Maintain detailed shift handover logs, incident reports, and analyst performance records.</li>
<li>Coordinate with relevant departments for real-time response to suspicious activity.</li>
<li>FTDH portal inward and outward proper knowledge.</li>
<li>Completely manage and be responsible for the FTDH task as per the regulatory requirements.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s or master&rsquo;s degree in a relevant field.
</li><li>Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry.</li>
<li>Proven track record of managing effective fraud risk management units.</li>
<li>Strong analytical skills and experience with digital fraud detection technologies.</li>
<li>Excellent leadership abilities and communication skills.</li>
<li>Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.</li>
<li>Owing projects from start to finish based on imminent fraud behavior.</li></ul></div>

Join HugoBank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HugoBank

ABOUT_COMPANY

Treasury Operations Lead

Fraud Monitoring Supervisor

Fraud Monitoring Supervisor