Urwah Admin

Human Capital Group

Credit Card Application Review and Approval:<ul><li>Evaluate and analyze credit card applications, reviewing credit histories, income, and other financial data to assess applicant creditworthiness.</li><li>Verify application data is complete and meets established standards and regulatory compliance</li><li>Process all the applications and coordinate with decisions on credit card approvals, declines, or adjustments to credit limits based on established credit policies and scoring models.</li></ul>Risk Management and Compliance:<ul><li>Adhere to credit card risk management guidelines</li><li>Support internal and external audits by ensuring all credit decisions and records are accurate and well-documented.</li></ul>Customer Interaction and Support:<ul><li>Communicate with customers to verify the provided information in the application is accurate and correct.</li><li>Address customer inquiries regarding credit limits, terms, and account status, resolving issues professionally and efficiently.</li></ul>Reporting and Documentation:<ul><li>Prepare and maintain comprehensive records of credit card application decisions and account adjustments, following all regulatory and internal requirements.</li><li>Generate regular reports on application volumes, approval rates, credit card portfolio performance, and risk trends for management review.</li></ul>Requirements<ul><li>Should have minimum 3 years working in banking / financial sector</li><li>Education: Bachelors Degree or equivalent.</li></ul>Application Question(s):<ul><li>What is your notice period?</li><li>Current Salary:</li></ul>Work Location: In person

Credit Officer

Hiring Sales Agent (Merchant Acquiring)Key Responsibilities:<ul><li>Capitalize on Merchants Acquiring sales efforts based on the merchant profiles/needs, in close coordination with the respective internal stakeholders.</li><li>Promptly solve / route complex merchants&rsquo; feedback/complaints / disputes/ other actionable data to the relevant internal/external stakeholders for timey resolution and in maximizing satisfaction.</li><li>Ensure delivery of consistent customer service experience / service delivery to the assigned merchants, within the parameters set by the Bank.</li><li>Provide necessary support in surveys and customer/prospect visits / other viable means to ascertain needs on value proposition, requirements, and gaps in the respective market segment in terms of the product assigned.</li><li>Engage in continuous monitoring /identification / analysis / reporting of competitive insights for leveraging the sales channel opportunities/ business enhancement efforts.</li><li>Prepare data for MIS reports, business reviews and market analysis purposes</li><li>Achieve sales targets pertaining to Merchants Acquiring, ensuring all performance standards are met, in terms of the business targets, controls, compliance, and quality standards.</li><li>Contribute towards process streamlining / improvement, and quality enhancement initiatives across the section, to enhance service delivery and experience.</li></ul>Assist in the implementation of efficient client retention / anti-attrition strategies, in support of the sales efforts targeted at merchant client segment.Requirements:<ul><li>Minimum 3 years of experience in similar role in Qatar</li><li>Bachelor's degree or equivalent.</li></ul>Application Question(s):<ul><li>What is your notice period?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Sales Agent (Merchant Acquiring)

Responsibilities:<ul><li>The person must be able to prepare applications both Manual and online for all types of work/visit visas, residence permits, medicals/finger, exit permits, Labor card, Employment contract, other company letters NOCs etc. for employees. And renewal of Resident Permit, CR, Trade license, Municipality certificate, Computer card and PRO card for the Company.</li><li>Liaising with various Government Departments (Immigration, Labor, Traffic, Municipality) and Agencies to ensure efficient and timely services in order to meet the business requirement.</li><li>Be up to date with any changes or amendments to the existing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department be informed of such changes.</li><li>Responsible for Bank related works, invoice submission, document delivery and any other work as assigned by management.</li></ul>Requirements:<ul><li>Should be a Graduate in any discipline with at least 5-7 years of experience as a PRO role in Qatar</li><li>Native in Arabic and fluent in English</li><li>Good computer skills and proficiency in MS Office Applications (Word, Excel &amp; Outlook).</li><li>Commitment to employer with a high level of integrity &amp; credibility</li><li>Ability to handle multiple tasks effectively and efficiently.</li><li>Very good Knowledge of Qatar Labor Law and immigration procedures.</li><li>Discrepancy in Job Posting and Moderation Dashboard</li><li>Should have excellent knowledge of all Qatari, Immigration and Labor Laws and be able to work independently within the time limit.</li></ul>Work Location: In person

Join Human Capital Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Human Capital Group

About Company

Credit Officer

Sales Agent (Merchant Acquiring)

PRO