Qureos Mentor

Human Resources Department of Ras Al Khaimah Government

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 The Manager &ndash; Communications Strategy &amp; PMO plays a key operational role in supporting the planning, coordination, and execution of strategic communications initiatives and institutional projects. The role emphasizes the application of PMO frameworks, maintenance of project documentation, day-to-day campaign execution in collaboration with internal teams and external stakeholders. Reporting to the Communications Strategy &amp; PMO Head, the candidate is expected to demonstrate discipline, attention to detail, and a collaborative mindset by delivering with excellence while operating within clearly defined strategic direction. The ideal candidate is proactive, reliable, and thrives in a high-performance, fast-paced environment.
 
 
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 PROJECT COORDINATION &amp; PMO SUPPORT
 
 
 
 &bull;Develop and maintain project timelines, task trackers, status reports, and dashboards across all communications and strategic initiatives.
 
 
 &bull;Support the application of PMO tools and frameworks, ensuring documentation is updated, organized, and aligned with institutional standards.
 
 
 &bull;Liaise internal follow-ups on tasks, milestones, and stakeholder dependencies to keep projects on track and within scope.
 
 
 &bull;Prepare action logs and summary reports to support project governance and progress visibility.
 
 
 
 
 
 
 Communications Campaign Support
 
 
 
 &bull; Provide operational support for campaign planning and rollout, including timeline coordination and content status tracking.
 
 
 &bull; Liaise with internal teams, and external agencies to ensure assets are delivered as per campaign schedules.
 
 
 &bull; Maintain calendars and publishing schedules to ensure all messaging is timely, aligned and follows the process, policies and procedures.
 
 
 &bull; Assist in reviewing content pieces such as briefs, summaries, and internal memos under the guidance of senior team members.
 
 
 
 
 
 
 Documentation &amp; Reporting
 
 
 
 &bull; Compile and maintain comprehensive records of project documentation, campaign outputs, services providers deliverables, and stakeholder feedback.
 
 
 &bull; Manage preparing progress reports, implementation summaries, and campaign performance reviews for internal reporting.
 
 
 &bull; Support Knowledge management by maintaining an organized archive of templates, SOP and guidelines.
 
 
 
 
 
 
 Stakeholder &amp; Service Providers Coordination
 
 
 
 &bull; Coordinate day-to-day communications with service providers, consultants, and partner agencies, ensuring tasks are clear, deadlines are met, and feedback loops are maintained.
 
 
 &bull; Liaise stakeholder meetings, workshops, and planning sessions, including documentation, and follow-ups.
 
 
 &bull; Support in monitoring agency deliverables and escalate any delays or issues to the Director for timely resolution.
 
 
 &bull; Track services providers&rsquo; performance against agreed scope and SLAs, compiling observations for review.
 
 
 
 
 
 
 Quality Assurance &amp; Process Compliance
 
 
 
 &bull; Support the implementation of standardized processes, templates, and tools to ensure consistency in execution across campaigns and projects.
 
 
 &bull; Review project and campaign outputs for accuracy, branding, and format compliance prior to submission or publication.
 
 
 &bull; Flag process gaps, inconsistencies, or potential risks to the Director or relevant team members.
 
 
 
 
 
 
 Internal Team Collaboration
 
 
 
 &bull; Work collaboratively with cross-functional team members to support coordination across communications, project delivery, and stakeholder support.
 
 
 &bull; Assist in preparing team updates, checklists, and shared calendars to promote visibility and alignment.
 
 
 &bull; Contribute to internal brainstorming, planning, and improvement sessions with a solutions-oriented mindset.
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:
 
 
 
 
 Educational Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in communications with project management certificate or a related field.
 
 
 &bull; Bilingual (strong in both Arabic and English)
 
 
 &bull; Familiarity with the media landscape and media campaign planning.
 
 
 &bull; Familiarity with project management methodologies tools, and reporting practices.
 
 
 &bull; Excellent organizational and communication skills, with a keen eye for detail.
 
 
 &bull; Experience working with multiple stakeholders and external service providers is preferred.
 
 
 &bull; PMP or related certification is a plus
 
 
 
 
 
 
 Key Competencies:
 
 
 
 &bull; Project Coordination &amp; Timeline Management
 
 
 &bull; PMO Tools &amp; Documentation Support
 
 
 &bull; Communications Campaign Assistance
 
 
 &bull; Service Provider &amp; Stakeholder Coordination
 
 
 &bull; Documentation &amp; Reporting Discipline
 
 
 &bull; Strong presentation and communication skills.
 
 
 &bull; Process Adherence &amp; Quality Assurance
 
 
 &bull; Team Collaboration &amp; Follow-through
 
 
 &bull; Timeliness and high level of availability
 
 
 
 
 
 
 Years of Experience
 
 
 
 &bull; 5&ndash;6 years of relevant experience in communications project coordination and communications support (preferably PR Agency Experience)
 
 
 
 
 
 
 Other requirements
 
 
 
 &bull;Exceptional understanding of the cultural and social landscape of Ras Al Khaimah and the UAE, with a proven ability to navigate its complexities in digital communications.
 
 
 &bull;Attention to detail and ability to manage multiple projects and responsibilities.
 
 
 &bull;Strong communication, collaboration and networking skills.
 
 
 &bull;Highly organized with superior attention to details.
 
 
 &bull;An optimistic, proactive team player who can effectively prioritize and manage multiple creative projects.
 
 
 &bull;Demonstrated ability to manage aggressive deadlines and produce KPI-related results.
 
 
 &bull;Ability to adapt quickly to new technology.
 
 
 &bull;Firm understanding of video metadata, encoding, and data formats.
 
 
 &bull;Proficiency in MS Office packages.
 
 
 &bull;Flexibility in working after working hours including weekends and public holidays.
 
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Manager - Communications Strategy & PMO

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Human Resources Department of Ras Al Khaimah Government

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Manager - Communications Strategy & PMO