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Humber Teaching NHS Foundation Trust

An exciting opportunity has arisen to recruit a dedicated, enthusiastic, and innovative individual to join an evolving digital team.
 
Successful candidates will be offered a face to face interview on the 15th July 2026.
 
This is a full-time hybrid role for a Technical Operations Manager, based in Kingston Upon Hull with flexibility for remote work. The role will provide senior operational leadership for the Integration portfolio and Service Management functions of Interweave, ensuring the safe, efficient and resilient operation of core digital services. The post-holder acts as a senior technical specialist in system integrations and interoperability, while also providing oversight of service management capabilities in line with ITIL frameworks and national digital policy.
 
Knowledge, experience & expertise in IT/Digital management & staff management
 
Senior level experience in systems integration and Integration Engine tools
 
Advanced knowledge of ITIL processes
 
Deep understanding, experience and knowledge of FHIR/HL7
 
Solid experience of cloud platforms, infrastructure and cyber security
 
Experience of Supplier management and Contract Performance Management
 
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
 
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
 
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
 
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
 
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
 
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
 
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
 
Find out more and search live jobs.
 
<ul>
<li>Provide day to day operational and line management for a team of Integration Engineers and a Service Manager</li>
<li>Lead recruitment, staff development, and professional standards for the technical functions</li>
<li>Act as the team’s senior technical specialist for integration technologies (e.g. HL7v2/v3, FHIR, APIs, interface engines, and interoperability standards)</li>
<li>Participate in root cause analysis and resolution for major technical incidents.</li>
<li>Provide senior oversight of Service Desk operations, incident/problem/change processes, and SLA delivery</li>
<li>Lead on service reporting including KPIs, performance dashboards, and service reviews</li>
<li>Develop and deliver roadmaps for integration and interoperability projects and team activities</li>
<li>Identify and manage technical risks, dependencies, and mitigations</li>
<li>Be responsible for Standard Operating Procedures (SOP) covering technical team capabilities</li>
<li>Participate on the Senior Leadership Team (SLT) advising on digital strategy, technical architecture, and transformation planning</li>
<li>Direct and Contract manage external suppliers delivering the capabilities needed to supplement the core team, including Cyber, Infrastructure and Cloud Platform services</li>
<li>Promote a culture of continuous improvement, collaboration, and excellent customer service</li>
</ul>

Technical Operations Manager

Join Humber Teaching NHS Foundation Trust and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Humber Teaching NHS Foundation Trust

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Technical Operations Manager