Qureos Mentor

HungerStation | هنقرستيشن

<div>
 
 
 Key Accountability Areas:
 
 
 
 
 
 
 
 Rider Affairs Management
 
 
 <ul>
 <li>
 Implement strategies to improve rider engagement and satisfaction.
 </li>
 <li>
 Monitor and analyze rider performance metrics, identifying areas for improvement.
 </li>
 <li>
 Manage and resolve rider-related inquiries, issues, and complaints promptly and effectively.
 </li>
 <li>
 Oversee the regular training and onboarding sessions for new riders to ensure compliance with company standards.
 </li>
 <li>
 Continuously improve rider safety through solid mechanisms.
 </li>
 <li>
 Lead initiatives to recognize and reward high-performing riders.
 </li>
 <li>
 Evaluate and refine the rider onboarding process to enhance efficiency and retention.
 </li>
 <li>
 Establish and maintain effective communication channels between riders and the company.
 </li>
 <li>
 Prepare and present reports on rider performance, engagement, and satisfaction to senior management.
 </li>
 </ul>
 
 
 
 
 
 Strategy &amp; Planning
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Establish the plans for the respective functions/teams and provide inputs that support the Division&rsquo;s goals and objectives.
 </li>
 <li>
 Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 </li>
 </ul>
 
 
 
 
 Governance and Resilience
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
 </li>
 <li>
 Participate in the identification and recruitment of key talents for the function.
 </li>
 <li>
 Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
 </li>
 <li>
 Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Manage and own the budgeting cycle and provide input to the budgeting process.
 </li>
 <li>
 Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
 </li>
 <li>
 Investigate and propose implementing strategies that result in a positive financial impact for HS.
 </li>
 <li>
 Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
 </li>
 <li>
 Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS/REQUIREMENTS:
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 8 - 10 years of experience in logistics, rider management, or related fields, with at least 3 years in a leadership role.
 </li>
 <li>
 Strong communication skills, with the ability to resolve rider-related issues and maintain effective relationships.
 </li>
 <li>
 Strong analytical skills with proficiency in data analysis, performance metrics, and reporting.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in logistics, business administration or a relevant field is required.
 </li>
 <li>
 Master&rsquo;s degree is a plus.
 </li>
 </ul>
 
 
</div>

Rider Affairs Senior Manager

<div>
 
 
 Key Accountability Areas:
 
 
 
 
 
 
 
 Leading improvement projects and initiatives
 
 
 <ul>
 <li>
 Ensure delivering on UTR targets and active riders.
 </li>
 <li>
 Ensure fulfilling market studies to forecast the number of orders per city.
 </li>
 <li>
 Actively explore and provide alternative solutions that ensure business continuity (Freelancers, Full time employees, and suppliers models) to maintain the agreed CPO.
 </li>
 </ul>
 
 
 
 
 
 Aligning with business development &amp; product
 
 
 <ul>
 <li>
 Actively explore and provide alternative solutions that ensure business continuity (Freelancers, Full time employees, and suppliers models) to maintain the agreed FTA percentage per city.
 </li>
 </ul>
 
 
 
 
 
 Leading the expansion to the new cities
 
 
 <ul>
 <li>
 Cooperate with the Sales Division to increase city expansions.
 </li>
 <li>
 Ensure balancing between supply &amp; demand on the new city.
 </li>
 </ul>
 
 
 
 
 
 Change Management
 
 
 <ul>
 <li>
 Ensure stakeholder readiness by providing training, workshops, customer and supplier communications and any support needed for all changes within their respective field.
 </li>
 <li>
 Ensure that the Divisions involved in the change initiative are prepared for all changes required to ensure sustained morale levels and minimal impact on the culture.
 </li>
 <li>
 Review all change issues and provide recommendations on proper initiatives in order to ensure creating a vibrant work environment.
 </li>
 </ul>
 
 
 
 
 
 Stakeholders&rsquo; Relations
 
 
 <ul>
 <li>
 Establish and maintain good working relationships with the key Stakeholders internally and externally.
 </li>
 <li>
 Act as the representative with local and international concerned stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Project Management
 
 
 <ul>
 <li>
 Lead and guide project management teams in planning and organizing divisional and organizational projects for their respective Division.
 </li>
 <li>
 Direct and control projects to ensure that project cycles are completed and parameters (cost budget, timelines, scope, and quality) are met, monitored, and in line with the required quality and standards.
 </li>
 <li>
 Lead initiatives and growth projects aligning corporate departments for seamless execution.
 </li>
 </ul>
 
 
 
 
 
 Governance and Resilience
 
 
 <ul>
 <li>
 Ensure the documentation and implementation of policies, procedures, and processes to ensure efficiency and effectiveness.
 </li>
 <li>
 Ensure compliance with all relevant policies, procedures, and processes in order to achieve operational excellence.
 </li>
 <li>
 Monitor daily practices to guarantee compliance with mandatory policies and procedures.
 </li>
 <li>
 Ensure the Divisional compliance with the Code of Conduct to ensure operating within the acceptable risk and ethical levels.
 </li>
 </ul>
 
 
 
 
 
 Budget Utilization
 
 
 <ul>
 <li>
 Participate in the Division&rsquo;s budgeting cycle and provide input to the budgeting process.
 </li>
 <li>
 Ensure effective utilization of their respective Department&rsquo;s budget, and report accurately on progress and challenges.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Participate in the identification and recruitment of key talents for their respective Department .
 </li>
 <li>
 Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures.
 </li>
 <li>
 Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance.
 </li>
 <li>
 Uphold a high-performance working environment and promote the Organization&rsquo;s Values.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS/REQUIREMENTS:
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 6-9 years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field is required.
 </li>
 <li>
 Master&rsquo;s degree in a relevant field is preferred.
 </li>
 </ul>
 
 
</div>

Logistics Special Project Manger

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are looking for a highly talented
 
 Software Engineer II - Backend t
 
 o join our growing team in Riyadh. If you are looking for a place where you can gain hands-on experience and create a direct impact, then this may be the place for you! The ideal candidate will collaborate with the Product Team in order to understand product requirements and provide technical expertise for all products as required, and to assist in analyzing, designing, testing, and structuring the required solutions to deliver a high-quality working software based on the business needs and standards.
 
 
 
 You Will Be Working On
 
 
 
 
 Software Development
 
 
 
 <ul>
 <li>
 Keep abreast of latest software development methodologies in order to be able to provide best-in-class software solutions
 </li>
 <li>
 Analyze product requirements in order to understand engineering requirements, estimate efforts and provide the required solutions in collaboration with Product Team
 </li>
 <li>
 Assist in building development components in order to transform the requirements into actual working software accurately
 </li>
 <li>
 Document all coding steps in order to ensure comprehensibility and to facilitate future modifications and maintenance
 </li>
 <li>
 Investigate and resolve issues and bugs
 </li>
 <li>
 Collaborate with other colleagues in order to assist each other in code reviews and deliver code review reports accordingly
 </li>
 <li>
 Perform functional and module testing in order to ensure functionality of delivered solutions
 </li>
 <li>
 Assist in user trials and acceptance testing
 
 
 </li>
 </ul>
 
 Governance and Resilience
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement
 </li>
 <li>
 Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions
 
 
 </li>
 </ul>
 
 Daily Operations
 
 
 
 <ul>
 <li>
 Follow daily operations relating to the job to ensure work continuity
 </li>
 <li>
 Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards
 </li>
 <li>
 Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2- 4 years of experience in backend development using GoLang, Ruby on Rails (RoR), Java, or Python
 </li>
 <li>
 Bachelor Degree in a relevant field is required
 </li>
 <li>
 Master&rsquo;s degree in a relevant field is preferred
 </li>
 <li>
 Knowledge &amp; understanding of software architecture, including Domain-Driven Design (DDD), microservices, Kubernetes, and containerization
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We offer relocation support globally to our permanent employees.
 </li>
 <li>
 Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
 </li>
 <li>
 Develop your skills with your personal educational budget for conferences and external training.
 </li>
 <li>
 Access our e-learning platform LinkedIn and participate in our various in-house training programs
 </li>
 <li>
 And much more&hellip;
 </li>
 </ul>
</div>

Software Engineer II - Backend (Saudi Nationals Only)

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are looking for a highly talented
 
 Senior Backend Engineer
 
 to join our
 
 Shopping domain - Checkout team
 
 in
 
 Riyadh
 
 . If you are looking for a place where you can gain hands-on experience and create a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player, supporting a team, and working closely with the management teams to drive strategic initiatives forward across the region.
 
 
 
 You Will Be Working On
 
 
 
 <ul>
 <li>
 Take part in architectural decision-making on a platform that is used by millions of people.
 </li>
 <li>
 Actively participate in migrating our monolithic application into Microservices.
 </li>
 <li>
 Playing an active role in designing, improving and most importantly securing the overall backend architecture to support massive growth in users and products without compromise.
 </li>
 <li>
 Deal with Docker containers, Kubernetes manifests, all this on Google Cloud Platform.
 </li>
 <li>
 Coaching and mentoring other team members as a senior member of the team and member of our Backend Chapter.
 </li>
 <li>
 We embrace Design Driven Development, SOLID Principles, Event-driven Architecture, Algorithms and automated tests (unit, integration and functional).
 </li>
 <li>
 Understanding development lifecycle and collaborating with cross-functional and agile teams.
 </li>
 <li>
 Participate in the continuous and common effort of test coverage, refactoring and documentation.
 </li>
 <li>
 Showing off your code review, debugging and investigation skills on a regular basis.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in backend development using GoLang, Ruby on Rails (RoR), Java, or Python.
 </li>
 <li>
 Strong database expertise with PostgreSQL and NoSQL databases. You should have a solid understanding of normal forms, ACID principles, isolation levels, indexing, query optimization, and memory caching (e.g., Redis, Memcached).
 </li>
 <li>
 Proficiency in monitoring, alerting, and logging tools such as Grafana.
 </li>
 <li>
 Deep understanding of software architecture, including Domain-Driven Design (DDD), microservices, Kubernetes, and containerization.
 </li>
 <li>
 Experience with monolithic migration.
 </li>
 <li>
 Strong testing mindset with experience writing unit and integration tests to ensure code quality and reliability.
 </li>
 <li>
 Adaptability &amp; problem-solving skills &ndash; Ability to navigate ambiguity, work in a dynamic, fast-paced environment, and make informed decisions.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We offer relocation support globally to our permanent employees.
 </li>
 <li>
 Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
 </li>
 <li>
 Develop your skills with your personal educational budget for conferences and external training.
 </li>
 <li>
 Access our e-learning platform LinkedIn and participate in our various in-house training programs
 </li>
 <li>
 And much more&hellip;
 </li>
 </ul>
</div>

Senior Backend Engineer - Shopping

<div>
 
 
 Key Accountability Areas
 
 
 
 
 
 <ul>
 <li>
 Monitor live orders and resolve disruptions in real time.
 </li>
 <li>
 Track picker attendance, ensure timely store openings, and report any understaffing or absences.
 </li>
 <li>
 Coordinate with stores, logistics, and support teams to ensure smooth fulfillment.
 </li>
 <li>
 Escalate SLA risks and customer-impacting issues promptly.
 </li>
 <li>
 Track performance metrics and support daily reporting.
 </li>
 <li>
 Collaborate cross-functionally to improve processes and service levels.
 </li>
 <li>
 Other task as assigned.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS/REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 1&ndash;2 years experience in similar field.
 </li>
 <li>
 Strong problem-solving and multitasking skills.
 </li>
 <li>
 Effective communicator with attention to detail.
 </li>
 <li>
 Proficient in Excel/Google Sheets; dashboard experience is a plus.
 </li>
 <li>
 Comfortable with shift work and fast-paced environments.
 </li>
 </ul>
 
 
</div>

Control Tower Senior Officer

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 To drive growth by working closely with a wide set of functions including Operations, Finance, Sales, Marketing, Product, and logistics.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support the development and execution of growth plans across key user moments (e.g. breakfast, coffee, fine dining) to meet key business OKRs.
 </li>
 <li>
 Identify high-impact opportunities through market research and customer insights.
 </li>
 <li>
 Collaborate cross-functionally to launch targeted marketing initiatives that drive engagement and retention.
 </li>
 <li>
 Assist the Marketing team in planning and rollout of lifecycle marketing campaigns.
 </li>
 <li>
 Drive &amp; facilitate key meeting cadences to manage performance, including weekly &amp; monthly business reviews.
 </li>
 <li>
 Collaborate with the Product team to fine tune effective entry points to drive growth across user moments.
 </li>
 <li>
 Build and refine effective customer segments.
 </li>
 <li>
 Develop tailored growth strategies for different user cohorts.
 </li>
 <li>
 Support the creation of personalized customer journeys across multiple touchpoints.
 </li>
 <li>
 Run A/B tests and other experiments to validate growth tactics
 </li>
 <li>
 Analyze key growth metrics (e.g. Frequency, LTV, CAC, Cost per incremental order) and generate insights.
 </li>
 <li>
 Contribute to reporting dashboards to track performance and inform decision-making.
 </li>
 <li>
 Contribute to the development and execution of the Division&rsquo;s OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 </li>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 4_6 years of experience in Growth Marketing, Marketing Operations, or User Lifecycle Management, preferably in a Tech company.
 </li>
 <li>
 Strong understanding of KSA user behaviour and trends.
 </li>
 <li>
 Equally fluent in numbers and user instincts, able to model outcomes while understanding what truly resonates with users.
 </li>
 <li>
 Prefer to have experience in SQL, Braze
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration, marketing or a relevant field is required.
 </li>
 </ul>
</div>

Growth Associate

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Growth Strategy &amp; Execution
 
 
 
 <ul>
 <li>
 Define and execute a comprehensive growth strategy, encompassing customer acquisition, retention, and monetization.
 </li>
 <li>
 Oversee initiatives such as subscription models, pricing optimization, incentive programs, and customer engagement.
 </li>
 <li>
 Lead experimentation and A/B testing to drive conversion, engagement, and lifetime value (LTV).
 </li>
 <li>
 Partner with Marketing and Data teams to optimize customer acquisition costs (CAC) and retention efforts.
 
 
 </li>
 </ul>
 
 Core Product Strategy &amp; Customer Experience
 
 
 
 <ul>
 <li>
 Define the long-term product vision and strategy, ensuring alignment with overall business goals.
 </li>
 <li>
 Own the end-to-end customer journey, driving feature development to maximize user satisfaction and retention.
 </li>
 <li>
 Oversee the core product roadmap, prioritizing work for maximum customer value and market impact.
 </li>
 <li>
 Partner closely with Engineering, UX/Design, and Data teams for seamless, high-quality product delivery.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Drive innovation in core business systems, complex workflows, and data-driven operational tools.
 </li>
 <li>
 Optimize key business processes to improve speed, cost-efficiency, and overall stakeholder satisfaction.
 </li>
 <li>
 Collaborate closely with Operations and cross-functional teams to drive efficiencies at scale.
 
 
 </li>
 </ul>
 
 Leadership &amp; Team Development
 
 
 
 <ul>
 <li>
 Build, mentor, and lead high-performing product teams across Growth, Fintech, and Fulfillment, as well as the product leaders for those areas.
 </li>
 <li>
 Foster a culture of innovation, customer obsession, and data-driven decision-making.
 </li>
 <li>
 Align cross-functional teams, ensuring seamless collaboration between product, engineering, marketing, finance, and operations.
 </li>
 <li>
 Provide strategic guidance and career development support for product managers and team members.
 
 
 </li>
 </ul>
 
 Stakeholder Management &amp; Influence
 
 
 
 <ul>
 <li>
 Serve as the key product leader, aligning stakeholders on priorities and driving cross-functional execution. Act as end to end owner.
 </li>
 <li>
 Communicate product strategy and roadmap to executive leadership, ensuring buy-in and resource allocation.
 </li>
 <li>
 Advocate for customer needs and translate business goals into impactful product solutions.
 </li>
 <li>
 Represent Growth, Fintech and Fulfillment in strategic discussions and decision-making processes, advocating for the resources and support needed to execute the strategy.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 10+ years of product management experience, with at least 5 years in a senior leadership role overseeing Growth, Platform/Technical, and Operational product domains.
 </li>
 <li>
 Proven track record of defining and executing successful product strategies across customer acquisition, core platform development, and operational excellence.
 </li>
 <li>
 Deep expertise in growth tactics and best practices, including A/B testing, funnel optimization, pricing strategies, and incentive design.
 </li>
 <li>
 Strong analytical skills and data fluency, with the ability to leverage data to inform product decisions, measure impact, and optimize performance.
 </li>
 <li>
 Understanding of complex B2B or operational business workflows, with experience in improving efficiency and cost-effectiveness through product solutions.
 </li>
 <li>
 Excellent leadership and team management skills, with experience in building, mentoring, and developing high-performing product teams across multiple domains.
 </li>
 <li>
 Exceptional communication and stakeholder management abilities, with the skills to influence and align cross-functional teams around business objectives.
 </li>
 <li>
 Ability to navigate complex, cross-functional environments and drive results at scale.
 </li>
 </ul>
</div>

Senior Director of Product Management

Join HungerStation | هنقرستيشن and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.